Hello everyone!
Welcome back to another interesting Kaizen post. In this post, we can discuss Client Script ZDKs support for Detail (Canvas) Page.
What is Detail (Canvas) Page?
A
Detail(Canvas) Page allows you to customize the record detail page to your preference by letting you add background color to each field, arrange them in a different order, use custom buttons instead of field names, use different font styles, and a lot more. This view is available in all the modules, including the custom modules.
Canvas is a powerful design platform that aims to transform your Zoho CRM user experience, from a visual as well as functional perspective. To customize a record detail page using
Canvas, you can select any pre-designed template from the gallery and customize them according to your requirements, or create your design template from scratch with the help of design tools.
The following are the ZDK Functions related to the Detail(Canvas) Page in Client Script.
- getBlueprintTransitionByID() - To get blueprint transition by id
- getBlueprintTransitions() - To get blueprint transitions in page
- addTag() - To add a tag to the page
- removeTag() - To remove a tag from the page
- getTags() - To get the list of tags in the Page as array of objects
- openMailer() - To open Mailer component
- scrollTo(element_id) - To scroll the page to the given element's location
- highlight(config) - Using this ZDK you can highlight an element
- getElementByID(element_id) - To get the UIElement object.
- mask() - To mask the field value
- initiate() - To initiate a transition in Blueprint
- click() - To initiate link click event
- disable() - To disable the link
- enable() - To enable a link
- setVisibility() - To show or hide an element
- addToolTip(config) - Use this ZDK to add tooltip for an element
- removeToolTip() - Use this ZDK to remove tooltip for an element
- addStyle(config) - To apply CSS styles for an element
- freeze(value) - To freeze a particular element
- setImage(value) - To set image for the image element
- setActive() - To set active tab in a container
- setContent(value) - To set text content for the text element
Note: Apart from these ZDKs, you can use all the other ZDK functions which are not tagged.
Use Case
ABC is a hardware manufacturing company. Let us consider that you want to achieve the following using Client Script. The Detail (Canvas) Page has the fields Category, Products, Phone Number and there are two images added to the Detail (Canvas) page currently. One corresponds to Ignition System and the other corresponds to Gauges and Meters. The following is the Detail (Canvas) Page of Orders Module.
1. Based on the Category of the order, display the image.
- If the Category is Ignition System then the image corresponding to Ignition System should be displayed.
- If the Category is "Gauges and Meters" then the image corresponding to "Gauges and Meters" should be displayed.
2. The image should have a tooltip.
- The Ignition System image should have the tooltip as "Ignition System".
- Gauges and Meters image should have the tooltip as "Gauges and Meters".
3. The Detail (Canvas) page has a text element. The background colour of the text box should be blue and the text should be grey.
4. Create a custom button in the Detail (Canvas) Page. When the user clicks this, ask for confirmation, and open the mailer box.
5. Mask the last 5 digits of the phone number for all profiles other than the administrator.
Solution using Client Script
All the requirements are for the Detail (Canvas) page of Orders module. For the requirements 1, 2, 3 and 5, you need to create a Client Script with onLoad page Event.
For requirement 4, you need to create a Client Script with Canvas Button Event type and onClick Event. So create two scripts as follows.
1. Client script 1 for requirements 1,2,3 and 5.
2. Client script 2 for requirement 4.
1. Client script 1 for requirements 1,2,3 and 5.
- Go to Setup > Developer Space > Client Script. Click +New Script.
- Specify the details to create a script and click Next.
- Enter the following script and click Save.
// Tooltip for images var ignitionImage = ZDK.UI.getElementByID('iImage') ignitionImage.addToolTip({ text: 'Ignition System' });
var guageImage = ZDK.UI.getElementByID('gImage') guageImage.addToolTip({ text: 'Guages and Meters' }); log(category_name); // Visibility of Images if (category_name == "Gauges and meters") { ignitionImage.setVisibility(false); } else if (category_name == "Ignition system") { guageImage.setVisibility(false); } // Style textbox var elem = ZDK.UI.getElementByID('Section') elem.addStyle({ 'background-color': 'blue', color: 'white', 'border-radius': '40px' }) //Mask phone Number var user = ZDK.Apps.CRM.Users.fetchById($Crm.user.id); log(user); var field_obj = ZDK.Page.getField('Phone_Number'); log(field_obj.getValue()); log("Profile name of the user is "+ user.profile.name); if(user.profile.name != 'Administrator') { field_obj.mask({ character: '*', length: 5, reverse: true }); } var category_name = ZDK.Page.getField('Category').getValue();
|
- $Crm is a constant supported by Client Script, using which you can get the org related information and use it in your script.
- Here is the impact of Client Script in Detail (Canvas) page for a Standard user.

- Here is the impact of Client Script in Detail (Canvas) page for Administrator.
- You can see that the Phone Number is partially masked when you view the order canvas page as a Standard User and not masked when you view the order canvas page as an Administrator.
2. Client Script 2 for requirement 4
- First, you need to add the button to the Detail(Canvas) page.
- Go to Setup > Customization > Canvas.
- Right click the Canvas page for Accounts module and click Edit.
- Click Elements, drag and drop the button wherever required and specify a label for the button.
- Right click on the button, select Add Element ID and enter the ID of the button in the pop up that appears.
- Once the button is created, you can configure Client Script in two ways:
- Right click on the button--> Add Client Script--> onClick. The Client Script IDE appears with the event type as Canvas Button Event. (or)
- Go to Setup > Developer Space > Client Script. Click +New Script.
- Specify the details to create a script and click Next.
- Enter the following script and click Save.
var isProceed = ZDK.Client.showConfirmation('Do you want to open the mailer window?','Proceed','Cancel'); if (isProceed) { ZDK.Client.openMailer({ from: '', to: [{ email: '', label: 'ABC Industries' }], cc: [{ email: '', label: 'ABC Industries' }], subject: 'Greetings from ABC Industries!', body: ' ' }); } |
We hope you found this post useful. We will meet you next week with another interesting topic! If you have any questions or if you want a Kaizen post on a particular topic let us know in the comments.
Click here for more details on Client Script in Zoho CRM.
Related Links
Cheers!
Recent Topics
Zoho CRM Community Digest - September 2025 | Part 2
Hello Everyone! Mid-September vibes: fresh tips, smart hacks, and practical Zoho CRM updates all in one place. Let’s dive in. Product Updates: The All-New Address Field! The new Address field type makes it easier to capture complete addresses in one structured
Zoho Vault API: Create new Secrets
Hello, I attempt to Post Secrets to the vault, since the encrypted entries are almost impossible to decrypt, since there is no documentation on how to decrypt them. Like with the lack of documentation on how to descrypt, there are missing information regarding on how to create new secrets/post secrets. Source: https://www.zoho.com/vault/api/#create-a-new-secret When I try to send JSON Informationen as a POST-Request I only receive the error message: { "operation": { "result": { "error_code": "",
CRM and Finance Tab - Add Invoice "Subject " Column
When On a contact in CRM, and you click the Zoho Finace tab, how can I put in the invoice subject line? Or even a custom field for this. We need to see what that invoice is for, without opening it. If we have tons of invoices we need a way to quick
Collections Management: #4 Before, During & After Payment Processing
"Mark, I think the payment link isn't working. Can you send it again?" Staring at a message, Mark got on his phone. This was the third time the same customer had asked him that week. A few minutes later, another message came, "Hey, the invoice total seems
Account name not populating when importing contacts
When importing a csv file to add contacts the account name is blank? Every other filed gets mapped and imported correctly, i.e contact name, phone number. However not the account name which I have mapped to "company" field in my csv file
Suggestion to improve zoho writer
I am using your product, I believe it is very useful, however, i was writing a note and I needed to draw an arrow in different angles to explain a point and I couldn't. it would be helpful, to add draw functions to the zoho writer. thanks
webhook basic authentication
II want to use a webhook to send out a SMS. Unfortunately Twilio does not use an authToken but basic authentication. I created the webhook as POST and get this url: https://{username}:{password}@api.twilio.com/2010-04-01/Accounts/{account}/Messages?body=<BODY>&to=+155555555&from=+1555555555
Custom function return type
Hi, How do I create a custom deluge function in Zoho CRM that returns a string? e.g. Setup->Workflow->Custom Functions->Configure->Write own During create or edit of the function I don't see a way to change the default 'void' to anything else. Adding
Issue with Hour Calculation in Zoho People Attendance Module
I have noticed an issue in the attendance regularization feature of Zoho People. When trying to regularize past dates, the total working hours are not calculated correctly. For example, if I enter a check-in and check-out time for a previous day, the
Push Notification for New Bookings in Zoho Bookings App
when a someone schedules an appointment through the booking page, is there any option to receive a push notification in the mobile app?
Automation in Zoho Sprints
Hi. I have a Sprints board with the following statuses: ToDo, InProgress, CodeReview, Testing, Preprod, Live When a ticket is moved from e.g. Testing to Preprod, the following tags should be modified: remove 'tested OK' remove 'ready for Preprod' add
Export Purchase orders as Excel
Is it possible to export purchase orders as excel rather than PDF? Our suppliers don't want orders made in PDF, they need it to be excel
Draft & Schedule Emails Directly in Bigin
Greetings, I hope all of you are doing well. We're happy to announce a few recent enhancements we've made to email in Bigin. We'll go over each one in detail, but here's a quick overview: Previously, you couldn't draft or schedule emails in Bigin, but
Create CRM Deal from Books Quote and Auto Update Deal Stage
I want to set up an automation where, whenever a Quote is created in Zoho Books, a Deal is automatically created in Zoho CRM with the Quote amount, customer details, and some custom fields from Zoho Books. Additionally, when the Sales Order is converted
Send email template "permission denied to access the api"
Hello, Per the title, I'm trying to send a Zoho CRM Email template based on the advice given here: https://help.zoho.com/portal/en/community/topic/specify-an-email-template-when-sending-emails-in-custom-functions (I'd prefer to send right from Deluge
Zia’s AI Assist now helps you write clearer notes — in seconds
After helping recruiters craft job descriptions, emails, and assessments, Zia’s AI Assist is now stepping in to make note-taking effortless too. Whether you’re recording feedback after an interview or sharing quick updates with your team, you can now
Shortcut to fill a range of cells
Good evening: I'm writing because I haven't been able to find a feature that allows you to select a range of cells, type in one of them, and then use a key combination to type in all of them. In Excel, the keyboard shortcut is Ctrl+Enter. I haven't found
Introducing Dark Mode / Light Mode : A New Look For Your CRM
Hello Users, We are excited to announce a highly anticipated feature - the launch of Day, Night and Auto Mode implementation in Zoho CRM's NextGen user interface! This feature is designed to provide a visually appealing and comfortable experience for
Object required error
Hi, I am getting an 'Object required' error on the line Call HideColumnsOutsideRange(ws, startOfWeek, endOfWeek) when I run the ShowCurrentWeek macro but not when I run the ShowCurrentMonth macro. Any ideas? Regards, GW Option Explicit Sub HideColumnsOutsideRange(ws
Zoho CRM - Rename "Estimates" in CRM Finance Suite Integration to "Quotes"
I'm not sure if it's been 2 or 3 years now since Zoho Books renamed Estimates to Quotes. I still see "Estimates" in the Zoho CRM integration. Could this be added to Translation settings so that some customisation could be made on an account by account
Its 2022, can our customers log into CRM on their mobiles? Zoho Response: Maybe Later
I am a long time Zoho CRM user. I have just started using the client portal feature. On the plus side I have found it very fast and very easy (for someone used to the CRM config) to set up a subset of module views that make a potentially extremely useful
All new Address Field in Zoho CRM: maintain structured and accurate address inputs
The address field will be available exclusively for IN DC users. We'll keep you updated on the DC-specific rollout soon. It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition. Latest update
New Series Announcement - Ecommerce Marketing Tips
Running an online business is more than just having a website. It’s about getting the right customers to discover you, trust you, and keep coming back. To support your growth journey, we’re launching a weekly Marketing Tips series right here on Zoho Commerce
Marketing Tip #7: Add a blog to your online store
A blog is more than content. It’s a magnet for new customers. Sharing product guides, styling tips, or industry insights through blog posts builds trust and helps you rank higher on search engines. Try this today: Write one blog post answering a common
Kanban view on Zoho CRM mobile app!
What is Kanban? The name doesn't sound English, right? Yes, Kanban is a Japanese word which means 'Card you can see'. As per the meaning, Kanban in CRM is a type of list view in which the records will be displayed in cards and categorized under the given
Allow Regular Users to Directly Transfer Ownership of Files & Folders
Hi Zoho WorkDrive Team, Hope you are doing well. We would like to request an important enhancement related to file and folder ownership management in Zoho WorkDrive. At the moment, a regular user cannot directly transfer ownership of their files or folders
Triggering rules on lead conversion
There is no field on the Rule list for rule conversion to trigger an alert on liead conversion to a potential. I assigned a rule to file on any creation or update of a lead. The lead was changed a lead to a potential but no rule was fired. Rajesh Bhadra
Customised Funnel
We are running the standard plan for our ZOHO CRM. I have been asked if there is a way to combine data from the Calls module, Deals module and Contact Module into 1 funnel, similar to the view you can get when viewing Deals By Stages, you can see the
Trigger Zapier on Deluge Insert Into Function?
Hello, To get around the limitation of not being able to trigger a Zapier Zap on Record Update(this would be extremely useful to be able to do btw), I have created a Deluge script to copy the data from Form A to a Trigger Form B using the Insert Into expression from a Custom Action button on a Report from Form A. This action does not trigger the Zapier Zap whereas manually adding a record or duplicating an existing record does trigger the Zap. Is Insert Into not the same as a manual Add in the context
Can you inject JS in an HML+CSS+Deluge Page?
I have an HTML + CSS + Deluge page and need just a little vanilla JS functionality. However, it seems like Zoho Creator does not allow that. I'm required to create a JS widget. Is this correct? If so: 1. Won't this quickly consume my API limit if there
Display Client Name in Zoho Creator Client Portal Dashboard
Hello Zoho Creator Team, We hope you are doing well. Zoho Creator recently introduced the option to set a client’s display name in the Client Portal settings, which is very helpful for providing a personalized portal experience. However, there is currently
Zoho unified inbox
The new changes have definitely improved things for switching between accounts. But zoho still desperately needs a unified inbox. It sucks to have to enter filters and folders for each and every inbox. This seems like such a simple thing, i wonder why Zoho hasn't done it?
Marketer’s Space - Multi-Channel Campaigns for the Biggest Shopping Week with Zoho Marketing Automation
Hello marketers, Welcome back to another post in Marketers Space! The biggest shopping week of the year is almost here, and it’s your moment to shine without the stress. With Black Friday and Cyber Monday just around the corner, being present across email,
Is there a problem with sharing workdrive files with links since last night?
As per title, we can't access folders/files through share links since last night. I created ticket but we need quick solution and didn't hear back from the support yet. The files are still accessible by the main account but all zoho files that we are
Enable Screen Recording in Zoho WorkDrive Mobile Apps (Android & iOS)
Hi Zoho WorkDrive Team, How are you? We are enthusiastic Zoho One users and rely heavily on Zoho WorkDrive for internal collaboration and content sharing. The screen-recording feature in the WorkDrive web app (similar to Loom) is extremely useful- however,
Production Management Tool (MRP / BOM)
Hi Guys, is there any recommended App available that works with zoho and covers the needed applications for a production? What we need is a system that covers the BOM (bill of materials), MRP (material ressources planning), MRP II (manufacturing ressources
Function #53: Transaction Level Profitability for Invoices
Hello everyone, and welcome back to our series! We have previously provided custom functions for calculating the profitability of a quote and a sales order. There may be instances where the invoice may differ from its corresponding quote or sales order.
Bug in Zoho Cliq Signup Flow – "%s" Placeholder Visible Instead of Product Name
Hi Zoho Team, I would like to report a UI bug in the Zoho Cliq signup/enable flow. During the step where Cliq asks to enable the product for the company, the following text appears: Great! Your company is already available in Zoho, so you just have to
Zoho Invoice Customer Login Portal
Are there any plans for a customer portal to Zoho Invoice, ala Freshbooks? I would like customers that I invoice to be able to login to review invoices and invoice history. I have not switched from Freshbooks for this very reason.
Exporting tickets
I went to Setup -> Organization -> Import/Export in order to export tickets but found 2 issues: 1. The email body never gets exported. 2. There are some large numbers (like 5.57E+16) under certain columns of the exported CSV file. I could not find any export options. Please can you help with this?
Next Page