Product Updates in Zoho Workplace applications | August 2025

Product Updates in Zoho Workplace applications | August 2025

Hello Workplace Community,

Let’s take a look at the new features and enhancements that went live across all Workplace applications this August.

Zoho Mail

Delegate Email Alias

Now you can let other users send emails on your behalf—not just from your primary email address, but also from your email aliases too.

Zoho Sprints Notifications in Zoho Mail

Notifications from Zoho Sprints can now be viewed directly in your Zoho Mail preview pane in Zoho Sprints format, making it easier to stay updated. You can see details, comments, and attachments for any Sprint record without leaving your inbox.

New image annotator in Compose

A new image annotator is now available in Compose. Simply double-click any image to open it and start editing.

Auto-Hide Recipient fields for a cleaner Compose view

When the Auto-hide recipient setting is turned on, the To, Cc, and Bcc fields will be hidden as you start composing your email. This frees up space to help you focus on writing. You will still be able to see how many recipients have been added to each field, even while they are hidden.

Switch Keyboard Shortcuts

Switch to different Keyboard Shortcuts based on other popular email service providers such as Outlook, Gmail and Zimbra Mail. Simply choose your provider from the drop-down menu next to Reset Shortcuts.

Summarize content in Shared Mailbox

With Zia AI integration, you can quickly summarize the entire email conversation in Shared Mailbox using the ‘Summarize’ option in the top left corner of the email preview.

Microsoft To Do tasks import

Easily import all your tasks from Microsoft To Do to Zoho ToDo in Zoho Mail, so you can keep everything in one place without losing any important details or deadlines.

Enhanced Dashboard Sharing Options

You can now share your dashboard data more easily in Admin Reports. In addition to exporting it as a PDF or CSV, you can share files directly via Cliq, add them to WorkDrive, or save them to your device—all in just a few clicks.

Zoho Calendar

Host your Calendar events using Zoho Cliq Meetings

Zoho Calendar's integration with Zoho Cliq enhances two-way sync between the platforms, enabling you to launch audio/video conferences and start Cliq group chat with participants when an event is created. This improves collaboration by automatically linking participants and communication tools to your calendar events with ease.

Hassle-free event sharing using URL

Now share your event details via URL with custom event detail visibility based on your preference (org/public).

Repeat drop-down aligns with your selected day

Repeating an event is now more convenient: The repeat event drop-down auto suggests the preset repeat patterns based on the selected date or day from the grid.

Export Calendar with custom date range

Customize the calendar export with the preferred time range of your choice with the newly added end date support.

Zoho Cliq

Screenshare preview

When you share your screen in a Cliq call or a meeting, you will now see a live preview of what you are sharing. This helps you stay in control and avoid sharing the wrong screen or window.

Stream Live Events with external tools

You can now produce and stream Live Events in Zoho Cliq using external production software through the RTMP protocol. Once you schedule an event in Cliq, you’ll get a stream key and URL to connect with your external service. This lets you create richer, more professional live events and broadcast them directly to your Cliq audience.

Copy and paste any file type

Copy-paste just got better. Along with images, you can now copy and paste PDFs, videos, and other file types directly into the composer.

New information types in DLP

We have expanded the list of sensitive information types supported in Data Loss Prevention (DLP). This includes IDs, phone numbers, and tax identifiers from Vietnam, Hong Kong, Malaysia, the Philippines, and Indonesia. We have also added support for international data like credit card numbers and date of birth, as well as the US National Provider Identifier.

Traditional Chinese (繁體中文) support

你好! Zoho Cliq is now available in Traditional Chinese, making collaboration easier for more teams across Taiwan, Hong Kong, and beyond.

Auto respond from anywhere

We now support auto response in the Cliq mobile app. Set up auto response even from wherever you are to make sure your teammates know why you’re not responding right away.

Zoho Connect

A new and structured organization chart

View how your company is structured at a glance. The new Organization Chart gives you a clear, visual view of roles, reporting lines, and teams.

Zoho Trident

Record audio and video meetings

You can now record audio and video meetings from the Cliq module in Trident, allowing you to revisit important conversations or presentations at your convenience. (Available on both Mac and Windows.

Annotate the shared screen during calls and meetings

You can now annotate the shared screen during one-on-one calls and meetings initiated from the Cliq module in Trident to communicate your ideas clearly with visual cues. (Available on both Mac and Windows.)

Assign a host before leaving meetings

The meeting you’re hosting doesn't necessarily have to end when you have to leave. You can assign another participant to be the host so the conversation can continue after you leave the meeting from the Cliq module. (Available on both Mac and Windows.)

Zoho Vault

Introducing passkey management

We’re excited to introduce passkeys management in Zoho Vault on all fronts web, extensions, and mobile. This new technology offers a simpler, faster, and more secure way to sign in to your online accounts. Now, with Zoho Vault, you can securely store, share, and manage all your passkeys right alongside your passwords and other confidential information, all within one encrypted space.

Introducing SecureForms

Zoho Vault SecureForms makes it easy to collect confidential information from anyone within your organization or external collaborators. Whether you're an educational institution gathering student passwords or a business collecting payment details, SecureForms ensures all data is protected through end-to-end encryption. Once submitted, the information can be instantly imported into your Zoho Vault for secure storage and centralized access.
    • Sticky Posts

    • Product Updates in Zoho Workplace applications | March 2026

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications for the month of March. Zoho Mail Create Collections Under Categories in Bookmarks Create multiple collections under categories
    • Product Updates in Zoho Workplace applications | February 2026

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications for the month of February. Zoho Mail Organize Personal Notes with Collections You can now create collections under My Personal
    • Product Updates in Zoho Workplace applications | January 2026

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications for the month of January. Zoho Mail Zoho People Notifications preview in Zoho Mail Notification emails from Zoho People
    • Product Updates in Zoho Workplace applications | December 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this December. Zoho Mail Block emails without notifying the sender Block emails without sending a rejection notification
    • Product Updates in Zoho Workplace applications | November 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this November. Zoho Mail Format comments easily using Slash Commands With Slash commands, you can easily format text, insert
    • Recent Topics

    • Integrate QuickBooks with Bigin and streamline your sales and accounting!

      If your business relies on Bigin for customer management and QuickBooks for accounting and invoicing, this new integration is here to make your operations more efficient. By connecting these two platforms, you can now manage your CRM and financial processes
    • Very limited support for MCP

      Has anyone else noticed how limited the MCP support for Zoho People currently is? Right now only a small set of read-only actions (exactly 15) seem to be available. At the same time Zoho CRM supports over 700+ functions. It makes it almost impossible
    • How has Zoho still not resolved Daylight Savings Time?

      According to these forums Zoho has been working on DST for 12 years. Totally unacceptable. Am I missing something? Why are other customers who observe DST not screaming for this to be fixed? Are there reasonable workarounds? This is a must-have for us. 
    • ZOHO Desk attachments support

      Hi I just setup MCP with claude, it works well, but it can't read attachments... which makes it kind of useless... Will you be adding attachment capabilities anytime soon?
    • How to Generate Separate Labels for Each Invoice SKU Line Item in Zoho Books?

      Hi everyone, I’m trying to implement a requirement in Zoho Books where separate labels need to be generated for each SKU/item from an invoice. Scenario: One invoice can contain multiple products/SKU items Each item/box should have its own separate label
    • HTML PDF Templates / Build From Scratch option not visible for Custom Modules

      Hi everyone, I am working with Zoho Books Custom Modules and trying to create a custom 4x4 package label PDF template using HTML/CSS. According to the official Zoho Books documentation for HTML PDF Templates, there should be an option like: Settings →
    • Updating Sales orders on hold

      Surely updating irrelevant fields such as shipping date should be allowed when sales orders are awaiting back orders? Maybe the PO is going to be late arriving so we have to change the shipment date of the Sales order ! Not even allowed through the api - {"code":36014,"message":"Sales orders that have been shipped or on hold cannot be updated."}
    • Direct Integration Between Zoho Cliq Meetings and Google Calendar

      Dear Zoho Team, We’d like to submit the following feature request based on our current use case and the challenges we’re facing: 🎯 Feature Request: Enable meetings scheduled in Zoho Cliq to be automatically added to the host's Google Calendar, not just
    • billable_expense_id in Invoice API does not set invoiced=true on bill line items — causes duplicates in Projects > Create Invoice

      Hi Zoho Community, We are running an automated batch invoicing system using the Zoho Books API and have hit two critical bugs that are causing duplicate invoice risk in production. Raising this here for visibility alongside a support ticket already filed.
    • New fields : radio button

      Hi, when customizing a module (eg: Candidates), we are able to select different types of fields (check box, currency, list, ...). However there is no "radio-button" component. This type of fields is often used in Web pages and will be certainly a plus-value
    • Huge confusion in zoho crm and zoho analytics

      Context => We have reporting based hierarchy in zoho crm and basically there will be one sales head and couple sales managers and 10 pre sales excutives divided between 2 sales managers we have maintained that in zoho crm and there is complex reporting
    • Huge confusion in zoho crm and zoho analytics

      Context => We have reporting based hierarchy in zoho crm and basically there will be one sales head and couple sales managers and 10 pre sales excutives divided between 2 sales managers we have maintained that in zoho crm and there is complex reporting
    • Import KB template OR Export template for zoho desk?

      Greetings. Can you tell me if there is a way to get an EXPORT of my KB articles? OR is there a template you supply for importing KB articles into my zoho desk? I am looking for a method of understanding what fields can be imported, and what their possible
    • Choice Availability Reset

      If an entry is deleted which included a response to a field with choice availability enabled does that increase the number of remaining times the choice can be selected?
    • Rich Text Type Format for Notes Field

      Has it been discussed or is there a way to insert a table in the notes field? We sometimes receive information in a table format, and it would be beneficial to have it in the same format as a note on a record.
    • [Bug] WebAuthn passkey registration blocked on rpIds with TLDs longer than 6 characters (.accountant, .technology, etc.) — isValidDomain regex too strict

      Hi, Filing on behalf of an enterprise customer where Zoho Vault is deployed across the company. The Chrome extension blocks WebAuthn passkey registration on legitimate sites whose Relying Party ID (rpId) has a TLD longer than 6 letters. This affects every
    • [Heads Up] Upcoming update to field values in Zoho Books - Zoho Analytics integration

      Hello Users, We'd like to inform you of an upcoming update to the Account Type field values in the Zoho Books integration for Zoho Analytics from June 1, 2026. What's Changing? The following values under the Account Type field are being renamed to align
    • Important update: Migrate to the new SalesIQ live chat widget before May 15, 2026

      The old SalesIQ live chat widget will be deprecated on May 15, 2026. This is a final reminder to migrate to the new SalesIQ live chat widget before this date. After May 15, 2026, the old widget will no longer be maintained, which can lead to slower performance
    • Zia Agent built in ChatKit UI does not render markdown

      Hi, You have a major shortcoming in the Zia Agent UI. The test UI that is embedded in agents.zoho.com allows you to test the agent has full support for rendering markdown, but your ChatKit UI does not have support for rendering markdown. If I embed it
    • Team folder not created when creating project using zoho flow

      When I try to automate project creation using zoho flow, and I have enabled workdrive integration to automatically create team folders to attach to the project, this only works when I create a new project through the UI. But I am trying to automate project
    • Zoho Projects - Email notification relabelling of modules not present on default templates

      Hi Projects Team, I noticed that in the default email template notification, the word "bug" was not renamed to the lable I am using in my system. As many users may used the Bugs modules for various purposes including Changes, Revisions, Issues, etc...
    • GLM 5 not available

      Hello, I am trying to setup a Zia Agent using agents.zoho.com. The settings says that GLM5 is among the list of free zoho hosted models available. However, when I try to setup an agent and pick a model from the list only GLM 4.7 Flash is available. How
    • Set Custom Icon for Custom Modules in new Zoho CRM UI

    • Can not send or reply to mails

      Hello, I can not send mails or reply. If I try to send a mail i get "Unable to send message;Reason:553 Replaying disallowed. Invalid Domain - invata-programare.ro" Can you help me, please? Thank you!
    • Kaizen #241: Automating Deal risk escalation using Workflow APIs, Connected Workflows, and Functions

      Hello everyone! Welcome to another Kaizen week. In many organizations, sales teams work in Zoho CRM, finance teams manage invoices in Zoho Books, and support teams handle customer issues in Zoho Desk. Now consider this scenario: A sales representative
    • Upload own Background Image and set Camera to 16:9

      Hi, in all known online meeting tools, I can set up a background image reflecting our corporate design. This doesn't work in Cliq. Additionally, Cliq detects our cameras as 4:3, showing black bars on the right and left sides during the meeting. Where
    • Allow Super Admins to Edit Task “Created By” and Issue “Reporter” Fields

      Hello Zoho Projects Team, We hope you are doing well. We would like to submit a feature request regarding the ability to manage and correct system ownership fields in Zoho Projects, specifically: Task → Created By Issue → Reporter / Reported By Current
    • The Social Wall: April 2026

      Hello everyone, This month, we’re excited to bring you a set of new updates for Threads in Zoho Social, designed to make publishing, monitoring, and managing your content much easier Threads updates You’ll now see a few useful improvements in the compose
    • Sort or filter CRM report by count value

      Hi there, I'm trying to create a report that will show me high frequency bookings (leads) coming through within a time period for any particular account - this is so we can proactively reach out to these accounts. I have a report that shows the information
    • Error when changing user permission from read only to user.

      Hi there, Ive tried to change one of my users to be able to edit, however i kept getting the error user license exceed.
    • Marketing Tip #30: Promote your brand differently on each social platform

      Not all social platforms work the same way. Posting the same content in the same way across every channel can limit your reach. Each platform has its own discovery system, and understanding what it prioritizes can dramatically improve how your brand is
    • Whatsapp Limitation Questions

      Good day, I would like to find out about the functionality or possibility of all the below points within the Zoho/WhatsApp integration. Will WhatsApp buttons ever be possible in the future? Will WhatsApp Re-directs to different users be possible based
    • **Building Role-Appropriate Accountability Layers in Zoho Projects - Looking for Real-World Experience**

      We're a small ISP/telecom operator on Zoho One and I'm trying to solve what I think is a common organizational problem. Would love to hear from others who've tackled it. **The Core Problem** Staff will only consistently use a project management system
    • Duplicate entries for contacts birthdays

      Good morning I have recently started to use my Zoho calendar and noticed that there are multiple birthday events showing for some of my contacts. I have checked my contacts and there were duplicates for some contacts which I have now rectified but the
    • Using IMAP configuration for shared email inboxes

      Our customer service team utilizes shared email boxes to allow multiple people to view and handle incoming customer requests. For example, the customer sends an email to info@xxxx.com and multiple people can view it and handle the request. How can I configure
    • What's New in Zoho Billing | March 2026

      March is here with a fresh wave of updates to Zoho Billing. From making compliance easier, reporting more flexible, to making day-to-day workflows smoother across the board. Here's everything that's new this month. Introducing Usage-Based Billing Reports
    • Subforms in Creator-Lookup Price

      I've got a modular called Price List with items and prices. Ive got another module called Estimates with a subform that looks up that Price List. I am trying to get the "Price" to auto-enter based on the Lookup field of the item name. Anyone know how
    • Feature request - pin or flag note

      Hi, It would be great if you could either pin or flag one or more notes so that they remain visible when there are a bunch of notes and some get hidden in the list. Sometimes you are looking for a particular name that gets lost in a bunch of less important
    • Tip #20 - Three things you probably didn't know you can do with picklists

      Hello Zoho Sheet users! We’re back with another quick tip to help you make your spreadsheets smarter. Picklists are a great tool to maintain consistency in your spreadsheet. Manually entering data is time-consuming and often leaves typos and irregular
    • Map Dependency Upgrades in Zoho CRM

      Map Dependency Fields enhancements are available in CA, SA, JP, CN, UAE, AU and EU DCs. Latest update: Also available in IN and US DCs. Hello everyone, We’ve introduced a set of enhancements to Map Dependency Fields to make setup simpler, faster, and
    • Next Page