Zoho Projects Plus for the healthcare industry

The global healthcare industry is complex and diverse; from patient record maintenance, healthcare supply chain, to manufacturing complex medical equipment, the industry functions on many layers. Managing all these layers requires tested out techniques to ensure uninterrupted operations. While traditional project management models are better suited for process-driven projects, healthcare experts are exploring Agile models to expedite research and quickly extend accessibility. Let’s look at a use case where hybrid project management addresses the emerging challenges faced by the healthcare industry.

 

 

Business Case

 

Zylker Healthcare, a global vaccination manufacturer, has been managing its operations systematically using a project management software with waterfall methodology. However, when the pandemic hit, they had to work in rapid sprints and deliver products quickly. Here are the tasks they had to address:

• Expedite the production of vaccines
  
• Perform rapid tests on new drugs
  
• Implement feedback received from vaccine recipients
  
• Adapt to changing healthcare regulations
  
• Implement security and safety standards across different countries
  

  

These tasks require incremental work sprints with quick output, without any interruption to the existing system. Kanban methodology, a part of agile, is the best fit, given its proven efficiency in managing iterative delivery and fostering continuous improvement. Hence, Zylker Healthcare decided to adopt agile to meet the demand, while continuing to use waterfall methodology for their existing  projects.

 

Rather than using two different software to manage waterfall and agile projects, Zylker Healthcare can use a hybrid project management software that helps run and manage projects of different management methods in a unified platform—such as Zoho Projects Plus.

 

 

Hybrid project management with Zoho Projects Plus

 

Zylker Healthcare can use Projects, offering a comprehensive project management platform, to manage their ongoing projects involving administration, appointment booking systems, equipment maintenance, and other projects with clear documentation, detailed flow, and minimal deviation.

 

The agile projects involving rapid vaccine production, expedited testing of drugs, feedback implementation, and grievance redressal are better suited with Sprints. Sprint backlogs allow accumulation of ideas, and scheduled meetings help teams plan work, and each time-boxed sprint cycle delivers a workable product.

 

Analytics provides a one-shot overview of all projects run using different management methods. It also facilitates users with a bunch of ready-made reports and dashboards highlighting the key parameters of Projects, Sprints, and the hybrid methods, helping organizations make better decisions.

 

WorkDrive helps maintain patient records securely, store confidential research documents, and manage a central record keeping repository.

 

Testimonial   

One of our healthcare clients, Hanley Consulting, is already using Zoho Projects in tandem with Zoho Sprints. With Zoho Projects they manage complex primary care client projects and with Zoho Sprints they deploy new product releases and updates to their software. Here’s a short snippet from their testimonial:    

“We use Zoho Projects to track different tasks relating to the projects we are working on, for our different clients. We found it really improves the way that we can operate as a business. Everyone knows what’s going on in the business and you’re able to make sure everything is delivered on time.”, says Paul Harvey, Governance and Operations Manager at Hanley Consulting.   

Ellyn Gattlin, Patient Engagement Lead at Hanley Consulting says, “When we released a new product we found a need to be a little bit more agile with how we were approaching our tasks. That’s when we felt a need for Zoho Sprints”  

 

A tailor-made combination of both these products is Zoho Projects Plus. Sign up for Zoho Projects Plus’ and try it out today. Visit our KB for detailed insights. If you have any questions or would like a walk-through, please email us at support@zohoprojectsplus.com.

 

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• Saranya Baskaran Lakshmi

  

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