Flex Your Creativity – A New component to Canvas in Zoho CRM

Flex Your Creativity – A New component to Canvas in Zoho CRM

Hello Everyone

We’re excited to introduce Flex, a new component for Canvas in Zoho CRM! Flex is here to give you greater control over how your data is displayed in your layouts. This component enables responsive layouts that adapt across different screen sizes and devices, thus enhancing the end user's experience.

What can you do with Flex?

Adding the Flex component to your layout helps you create customizable and adaptive designs and improves data visualization and user interaction.

This component ensures that your canvas is designed optimally no matter the screen size.

Use a flex component when you want a layout that is :

  • Responsive : easily adapts to different screen sizes

  • Flexible : allows items to grow, shrink, or align dynamically

  • Centred : helps centre elements vertically or horizontally

  • Evenly Spaced : distributes items evenly within a component

  • Requires Row or Column layouts : makes arranging elements on rows or columns easy

See below to understand how a record looks after using a canvas layout created with flex components that will automatically adjust as information is added to the interface.


Types of Flex components

There are three types of flex components that you can choose from to create your canvas layout depending on your requirement.

Vertical Flex 

Allow items to appear vertically (across columns) in the element. Use this flex to organize information sequentially, such as business cards or customer profiles. 


Horizontal Flex 

Allow items to appear horizontally (across rows) in the element. Use this flex for comparisons like performance metrics or sales pipeline.


Wrap Flex 

Let items be wrapped into the next line when the number of children items exceeds the parent flex element's width. Use this flex to create space-efficient layouts such as product catalogs or event listings.


How does Flex help achieve responsive layouts?

The Flex Component brings in essential tools that automatically adjust elements of a layout, ensuring a seamless user experience. These include:

Auto Responsive 

This tool can be used so that the flex component automatically adjusts horizontally or is stretched vertically based on the component size. This means that items within the component will reposition or resize, maintaining a default minimum width for all items in the component.


Auto Column 

With this tool, the flex component arranges items into rows based on column count. This prevents overlapping without the need for manual adjustments.


Minimum & Maximum Width for Items 

Control how elements expand or shrink within the layout, ensuring that important details remain visible and accessible.


NotesNote : You cannot select both auto responsive and auto columns tools for the selected component at the same time. Doing so will automatically deselect one of the options.

Advanced Flex Tools for Customization

Take full control over your CRM interface with these additional Flex Tools:

  • Flex Item Alignment - Align elements precisely within the layout for a polished and professional appearance.

  • Flex Item Gaps - Maintain consistency by adding uniform spacing between flex items, improving readability.

  • Flex Item Hug - Allow an element to shrink or expand based on content size, optimizing space usage.

  • Child Flex Items - Control how nested items behave within a flex component, improving adaptability.

  • Fill Width - Stretch components to occupy the full width of the vertical flex component for a seamless design.

  • Convert to Flex - Easily convert multiple elements into a flex component and save time and effort creating from scratch.

  • Replace with Section / Replace with Flex - Replace a flex component with a section or replace a section element with a flex component easily from the canvas builder without disrupting the layout's design.


This update empowers you to design seamless, engaging layouts that match your customers' unique needs. Try it out today and elevate your Canvas experience!

For more details, please comment below, and we will get back to you at the earliest.


    • Recent Topics

    • Able to change project on timelog entries

      Ability to move the timesheet entry from one project to another. When a user adds a wrong entry a manager can change/update the timesheet entry to the correct project.
    • Marketing Tip #28: Increase buyer confidence with visible social media links

      Your social media pages are often where customers go to “double-check” your brand before buying. When visitors can easily find your Instagram, Facebook, YouTube, or LinkedIn from your store, it builds trust and makes your business feel more real and active.
    • [Webinar] Solving business challenges: One tool for documents, forms, PDFs, e-signatures, and more

      Hi Zoho Writer users, Most businesses rely on multiple tools, such as a word processor, form builder, e-signature provider, and PDF editor, for their document workflows. Managing multiple subscriptions, switching between tools, and moving data across
    • Customer Message Edit/Delete Function & Backend Visibility Inquiry

      目前客服已发送的对话支持编辑和删除功能,请问在 Zoho 系统后台,是否可以查看客服具体发送了什么内容,以及删除或修改了哪些信息?如果无法查看,这个功能是否可以通过设置关闭客服的编辑和删除权限?如可以,请告知具体设置路径。 Currently, customer service agents are able to edit and delete messages after sending them. In the Zoho system backend, is it possible to view
    • Google Drive API 403 PERMISSION_DENIED from Deluge custom function - OAuth connection not recognised

      Hi all, I've built a custom Deluge function to route Zoho CRM Account attachments into specific Google Drive subfolders based on filename prefix. The CRM API steps all work correctly, however our first Google Drive API call (listing subfolders via drive/v3/files)
    • Zoho Desk - Trial Extension Error - Insufficient Privileges to perform this operation. Contact your Administrator.

      Zoho Desk - Trial Extension Error - "Insufficient Privileges to perform this operation. Contact your Administrator." I am receiving this error above when trying to extend my trial, and I am the Administrator. Please advise on how to bypass.
    • Supercharge Your Zoho Billing Workflows with AI Using Zoho MCP

      What is MCP and how does it connect to Zoho Billing? If you've ever wished you could just tell your billing software what to do without clicking through menus, running reports manually, or switching tabs every five minutes, that's exactly what the Zoho
    • What's new in Zoho Social - Q1 recap

      Hello everyone, We’ve rolled out a bunch of updates in Q1, and we’re excited to walk you through them. To help you explore these features in detail, we’re hosting a Q1 recap webinar where we’ll show you how to make the most of each update. Q1 recap webinar
    • Automation Series: Notify Admin When User Accepts an Invitation

      In Zoho Projects, a portal is an organisational-level workspace where user can manage multiple projects. To join a portal, a user will have to accept the portal invitation. However, it is important for admins to be in the loop when a user accepts the
    • Knowledgebase SEO

      We have a custom-domain mapped help center that is not restricted via login. I have some questions: a) will a robots.txt file still allow us to control indexing? b) do we have the ability to edit the sitemap? c) do category URLs get indexed by search
    • Mail Merge preview won't load

      Hello! One of our users has not been able to use mail merge templates in CRM as the preview screen does not load. We have many templates for one of our custom modules and the users are used to this feature and have been using it for years without any
    • mask Customer phone number and agents cant see customer phone number

      Is there any way we can integrate Zoom Phone with Zoho CRM while ensuring that customer phone numbers remain masked? We need a solution where agents can make outbound calls but cannot see customer phone numbers. Please let us know if there is any solution
    • Issue with Zoho Sheets

      Edit: Small Error of Opening doc and losing entire formatting while downloading to *.xlsx format. Also my formulas don't work while opening a document downloaded from Zoho sheets, since the colors aren't matched to the correct data. Even though the data
    • Record-Level Cliq Conversations Inside Zoho CRM

      It would be extremely useful to bring the Zoho Projects + Cliq conversation experience into Zoho CRM records. Today, in Zoho Projects, each project or task can have its own related chat conversation through Cliq, allowing team members to discuss that
    • Introducing note actions and dynamic visibility in Kiosk Studio

      Hello all, We are introducing enhancements to Kiosk Studio that will improve the product scope and meet your custom needs more precisely. What's new? Add notes as Actions: You can add notes to CRM records as kiosk Actions, as well as insert merge fields
    • Logging Calls not working

      For some reason, logging calls is not working anymore. Description of problem: On a Lead's record, in the "Open Activities" block, clicked on "Add New" Clicked on "Call", clicked on "Log a call" Nothing happens. If I click on "Schedule a call" nothings
    • How do I filter contacts by account parameters?

      Need to filter a contact view according to account parameter, eg account type. Without this filter users are overwhelmed with irrelevant contacts. Workaround is to create a custom 'Contact Type' field but this unbearable duplicity as the information already
    • Data Import into Zoho Forms

      Hi everyone, I am migrating several Google Forms into Zoho Forms. I can recreate the forms, but I also need to bring over historical response data currently stored in Google Sheets. I want to keep using that data inside Zoho for analysis, reporting, and
    • How Can I Clear Deleted Members and Free Up Their Storage?

      Can we remove these deleted members and free up their storage?
    • Cliq iOS can't see shared screen

      Hello, I had this morning a video call with a colleague. She is using Cliq Desktop MacOS and wanted to share her screen with me. I'm on iPad. I noticed, while she shared her screen, I could only see her video, but not the shared screen... Does Cliq iOS is able to display shared screen, or is it somewhere else to be found ? Regards
    • Pro rata holiday allowance for variable part time employees

      We have some part time staff who work variable hours and their holiday allowance is based on pro rata system. In Zoho people is there any way to calculate their holiday allowance based on actual hours worked? I.e. worker is entitled to a pro-rata amount of 5.6 weeks holiday, which is equivalent to 12.07% of hours worked over a year. So part time staff's holiday is accrued at a rate of 12.07% per hour worked. Thanks
    • Zoho Bookings - Provide Appointment System ID in Zoho Flow Variable

      Hi Bookings Team, It would be great if you could provide the system record ID for appointments as a variable in Zoho Flow trigger outputs and Fetch Appointments action. This would allow us to create a dymanic URL which can be clicked by a staff user to
    • Understanding tasks

      So we have a module linked to contacts called Equipment and that in turn has a related module called service calls. Often on a service call we want add a task but we are not able. I think it needs a link to the contact. WE therefore tried to add tasks
    • How to transfer files from Creator file upload fields to CRM file upload fields

      This article describes how to transfer files from Zoho Creator file upload fields to Zoho CRM file upload fields. I'm posting it here because the current documentation does not fully and accurately describe how to do this with certain file types (PDF,
    • Add Comprehensive Accessibility Features to Zoho Writer

      Hello Zoho Writer Team, We hope you are doing well. We would like to submit a feature request to enhance Zoho Writer with a full set of accessibility tools, similar to the accessibility options already available in the Zoho Desk agent interface. 🚧 Current
    • ¿Puedo migrar mi sitio desde WordPress a Zoho? ¿Zoho admite herramientas con código personalizado?

      ¡Hola comunidad! Estoy evaluando la posibilidad de migrar mi sitio web https://calculadoradenotas.cl/ desde WordPress a una solución Zoho, y tengo algunas dudas técnicas que espero puedan aclararme. Mi sitio no es solo informativo: es una herramienta
    • Make Task ID and Issue ID columns filterable like all other columns

      Hello Zoho Projects Team, We hope you are doing well. We would like to submit a feature request regarding the Task ID and Issue ID columns in Zoho Projects list views. Current Limitation: As of now, in both the Tasks and Issues modules, almost every visible
    • Improve Back Navigation (X Button) Inside Nested Milestones, Task Lists, Tasks, and Issues

      Hi Zoho Projects Team, We would like to request an improvement to the X / close button navigation behavior inside milestones. Currently, the milestone area behaves as a nested hierarchy (tree structure): Project → Milestone → Task List → Task So when
    • Add a way to connect Log360 Cloud logs with Zoho analytics

      Hi, Several month ago Log360 Cloud was added to zoho one - and this is great. But as far as I see there is no prebuilt way to connect Zoho analytics to the logs we have in Log360 Cloud. Please add a prebuilt connection like we have for so many other zoho
    • Extend GitHub Commit Integration to Tasks in Zoho Projects

      Hello Zoho Projects Team, We hope you are doing well. We would like to submit a feature request regarding the current GitHub integration in Zoho Projects, specifically the ability to link commit information. Current Limitation: As of now, Zoho Projects
    • Enable Screen Recording in Zoho WorkDrive Mobile Apps (Android & iOS)

      Hi Zoho WorkDrive Team, How are you? We are enthusiastic Zoho One users and rely heavily on Zoho WorkDrive for internal collaboration and content sharing. The screen-recording feature in the WorkDrive web app (similar to Loom) is extremely useful- however,
    • Zoho Project - Total Forecasted Hours

      Does anyone know an easy way to get a total of all the forecasted hours across the portfolio? I'm aware trying to create a custom report that can generate this figure for each task and the total up but the completion percentage doesn't seem to come back
    • Bank Fees - Allow User to Choose Expense Account

      Bank fees from Customer Payments can only be debited against the system Bank Fees account due to hard-coding. The user should be able to select which expense account those fees are debited against. The use case is pretty straightforward. A business like
    • Attendance Kiosk Mode for all Employees

      Is it possible to assign a tablet (ios/android) so that all employees can check in or out using a simple QR code? If not would it be possible to integrate attendance with a web app that also has a tablet app that works in kiosk mode? If yes can anyone recommend such an app?
    • How can we get payment status updates for payment links in Zoho Books using webhooks?

      When we create and share a payment link in Zoho Books, is there a way to know when the payment is updated? Can we use webhooks to get real-time updates for payment link status instead of checking manually?
    • Challenges with data consistency when integrating Zoho with other systems

      In setups where Zoho (CRM/Inventory) is connected with external systems like eCommerce platforms, maintaining consistent and reliable data across systems can be challenging. Some common issues that tend to come up: Product data mismatches (variants, pricing
    • This campain is on hold

      Trying to start a Zoho Campaign for our company but the error message when we try to send it out it this: This campaign is on hold Our compliance team needs additional information about your sender domain address. They'll reach out to you shortly via
    • Blueprint transitions on locked records

      We use the ability to automatically lock records (quotes, sales orders, etc.) based on criteria, such as stage. For instance, if a quote has been sent to a client, the quote is then locked for further edits. Our ideal quote stage process is: Draft>Sent>Won.
    • Whatsapp Limitation Questions

      Good day, I would like to find out about the functionality or possibility of all the below points within the Zoho/WhatsApp integration. Will WhatsApp buttons ever be possible in the future? Will WhatsApp Re-directs to different users be possible based
    • Sales Ordes removes TAX at random for some or all prodcuts, even after creating it

      Hi at Zoho CRM, in the Sales Orders section, when Creating, Cloning or editing any Sales Orders the TAX of one or all products gets "unchecked" at random. All of our products ALWAYS must have the same TAX selected automatically. At least it used to be
    • Next Page