Hello Workplace Community,
Let’s take a look at the new features and enhancements that went live across all Workplace applications this December.
Zoho Mail
Block emails without sending a rejection notification to the sender, allowing emails to be silently rejected.
Zoho Calendar
You can now set a default calendar for event creation, ensuring that every new event is automatically added to the calendar you’ve set as your default—saving time and keeping your events better organized.
We’ve enhanced the Print page with additional configuration options to help customize your print calendar layout.
Zoho Cliq
Faster media sharing to Zoho Cliq
Want to share an image from your gallery, a document from your file manager, or source from any app? Just tap Share, choose Zoho Cliq, and send it instantly to the accounts or networks you’re already logged into without switching the app.
Zoho Connect
Video Town Hall lets leaders connect with their network in a direct, personal way. Use live video to share announcements, give updates, and host interactive Q&A sessions in real time. It helps create open communication and builds trust across teams.
Zoho Show
Create, edit, and deliver presentations seamlessly on your Mac with a desktop-first experience. Work offline, edit local files, and sync everything to the cloud when you sign in. With Apple Intelligence built in, writing, refining content, and creating visuals is faster and smarter than ever.
Zoho Sheet
You can now create new spreadsheets or open and edit your existing device files offline on Zoho Sheet for Android.
Zoho Trident
You can now do more than just view PST and EML files—you can easily reply to, forward, or even edit them as new emails. This gives you greater flexibility when working with imported or archived email formats (PST/EML), without needing to leave Trident. (Available on Mac and Windows)
For those who need deeper visibility into email metadata, headers, and authentication details, the new
Show Original option displays the complete technical breakdown of all your emails. (Available on Mac only)
Enjoy the refreshed Mail interface
The email interface has been refreshed with a cleaner, more modern look, making it easier to read and manage your conversations. (Available on Mac only)
With Brand Indicators for Message Identification (BIMI), verified brands' logos are now displayed in your inbox. This helps you quickly identify authenticated senders and enhances trust and security in your email communication. (Available on Mac only)
You can now preview attachments in Cliq chats before sending them. Additionally, document previews now support distinct thumbnails for images and PDFs, image rotation and zooming for an enhanced viewing experience. (Available on Mac only)
Smart sign-in, federated accounts, and web browser–based sign-ins are now supported, giving you more flexibility and convenience when you’re logging into Trident. (Available on Mac and Windows)
Organization admins can now review and act on quarantined emails directly within Trident. From the quarantined email notification, admins can choose to deliver the email to the intended recipient after reviewing it, reducing turnaround time. (Available on Windows only)
Zoho Vault
Smarter control over password categories
Admins can now restrict the creation of new password categories to maintain a cleaner, more consistent organization-wide structure. For added flexibility, you can easily exempt specific users or teams from this rule. Every change is captured in real-time audit logs, ensuring complete transparency and accountability.
Stronger protection with password reuse restrictions
Enhance security hygiene by preventing users from recycling old passwords. Admins can now block the reuse of previous passwords during resets, ensuring that every update effectively strengthens your organization’s security posture.
Zoho WorkDrive
File Suggestions helps you quickly access the files you need, without having to search or browse through folders. This tab lists smart, personalized file recommendations that reduce time spent looking for files.
Workflows: Now Smarter with Custom Functions and Connections
With
Custom Functions, you can build and run scripts using the Deluge scripting language to handle complex actions or link WorkDrive workflows to other Zoho and third-party applications.
Connections make this integration seamless by using secure OAuth 2.0 authentication, allowing your workflows to access external APIs without manual token setup.
WorkDrive Desktop App now Available for Linux Users
We’re extending WorkDrive TrueSync support to Linux OS, joining Windows and macOS.
Zoho Writer
PDF-specific actions, enhanced security, and more in the latest version of automation flow designer in Zoho Writer's merge templates.
Recent Topics
How do i move multiple tickets to a different department?
Hello, i have several tickets that have been assigned to the wrong department. I am talking about hundreds of automatically generated ones that come from a separate system. How can i select them all at once to move them to another department in one go? I can select them in "unsassigned open tickets view" but i can't find a "move to another department" option. I also can't seem to assign multiple tickets to the same agent in that same view. Could somebody advice?
Zoho CRM Layouts
I have customised all our modules, Leads, Contacts and deals, and within them, I have created lots of different layouts depending on the type of Lead or contact, for example. Since the new Zoho UI came out, they have all disappeared. I have gone into
How to Convert NSF to PST Format Effortlessly? - SYSessential
It is highly recommended to obtain the error-free solution of the SYSessential NSF to PST converter to convert NSF files from Lotus Notes. Using this professional software, it becomes easier to convert all NSF database items, including emails, journals,
Can't connect to POP and SMTP over VPN
I use Thunderbird to access Zoho Mail via POP and SMTP. I have configured an app-specific password for Thunderbird to use. Everything is properly configured and works correctly — until I enable my VPN. I'm using a paid commercial VPN service (Mullvad).
my zoho mail is hacked
my email is sending my username and password to people i dont know
Suministrar accesos
Asunto: Enable UPLOAD_RULE for API Attachments Mensaje: Hola, Necesito habilitar la capacidad de subir attachments vía API en Zoho Mail. Actualmente recibo el error: "UPLOAD_RULE_NOT_CONFIGURED" al usar el endpoint: POST /api/accounts/{accountId}/messages/attachments
how to change the page signers see after signing a document in zoho sign
Hello, How can I please change the page a signer sees after signing a document in Zoho Sign? I cannot seem to find it. As it is now, it shows a default landing page "return to Zoho Sign Home". Thanks!
Introducing real-time document commenting and collaboration in Zoho Sign
Hi, there! We are delighted to introduce Document commenting, a feature that helps you communicate with your recipients more efficiently for a streamlined document signing process. Some key benefits include: Collaborate with your recipients easily without
Polish signer experience to compete with docusign
I would like to suggest that someone spend the little bit of time to polish the signer experience, and the email templates to more of a modern professional feel. They are currently very early 2000s and with some simple changes could vastly improve the
Ticket Loop from Auto Responce
We’re seeing an issue where a client’s help desk triggers a ticket loop. When they email us, our system creates a ticket and sends the acknowledgement. Their system then creates a ticket from that acknowledgement and sends one back to us, which creates
validation rules doesn't work in Blueprint when it is validated using function?
I have tried to create a validation rule in the deal module. it works if I try to create a deal manually or if I try to update the empty field inside a deal. but when I try to update the field via the blueprint mandatory field, it seems the validation
How to make rule to filter out some emails from receiving the notification "Receiving a new ticket"?
Good Morning, We are currently using the "Receiving a new ticket" notification rule to provide that auto reply template to a customer that emails us for support. However, there are some emails we don't want to receive this auto-reply. Where can I set
Zoho Signatures Missing
In the past after collecting signatures from two different PDFs I would merge them by calling an api and the signatures would appear in the combined PDF. Recently the signatures have disappeared whenever I combine the PDFs together. Why did this randomly
Stop the Workarounds: We Need Native Multi-Step Forms
After over 17 years of community requests, I'm hoping the Zoho team can finally address the lack of native multi-page form support in Zoho Creator. This has been one of the longest-standing feature requests in the community, with threads spanning nearly
Metadata API Access to Functions
I think it would be incredibly helpful to have api access to every function's code. Our team primarily uses deluge functions to update fields across modules according to business logic. I would like to create a visual dependancy model for our CRM, but
Filter button in the Zoho Sheet Android App doesn't toggle on
I am a new Zoho Sheets user and experiencing a specific issue with the filter functionality in the Android mobile application. Detailed Issue Description: The filter icon appears correctly in the toolbar. Upon tapping the filter icon/button, the toggle
Automate pushing Zoho CRM backups into Zoho WorkDrive
Through our Zoho One subscription we have both Zoho CRM and Zoho WorkDrive. We have regular backups setup in Zoho CRM. Once the backup is created, we are notified. Since we want to keep these backups for more than 7 days, we manually download them. They
Exciting Updates to the Kiosk Studio Feature in Zoho CRM!
Hello Everyone, We are here again with a series of new enhancements to Kiosk Studio, designed to elevate your experience and bring even greater efficiency to your business processes. These updates build upon our ongoing commitment to making Kiosk a powerful
Reply to Email for SO/PO
Hello, We are new to Zoho Books and running into an issue. Our support@ email is our integration user. When our team is sending out PO/SO's we are updating the sender email, but for some reason many of our responses are coming back to our support@ email
New activity options for workflows
Greetings, We are excited to announce the addition of two new dynamic actions to our workflow functionality: Create Event and Schedule Call. These actions have been thoughtfully designed to enhance your workflow processes and bring more efficiency to
Remove the “One Migration Per User” Limitation in Zoho WorkDrive
Hi Zoho WorkDrive Team, Hope you are doing well. We would like to raise a critical feature request regarding the Google Drive → Zoho WorkDrive migration process. Current Limitation: Zoho WorkDrive currently enforces a hard limitation: A Zoho WorkDrive
Enrich your contact and company details automatically using the Data Enrichment topping
Greetings, I hope you're all doing well. We're happy to announce the latest topping we've added to Bigin: The Data Enrichment topping, powered by WebAmigo. This topping helps you automatically enhance your contact and company records in Bigin. By leveraging
Important Update: Google Ads & YouTube Ads API Migration
To maintain platform performance and align with Google's newest requirements, we are updating the Google Ads and YouTube Ads integrations by migrating from API v19 to the newer v22, before the official deprecation of v19 on February 11, 2026. Reference:
Enhancements for Currencies in Zoho CRM: Automatic exchange rate updates, options to update record exchange rates, and more
The multi-currency feature helps you track currencies region-wise. This can apply to Sales, CTC, or any other currency-related data. You can record amounts in a customer’s local currency, while the CRM automatically converts them to your home currency
Kaizen #228 - Process Large-Scale Migrated Data Using Catalyst Solutions
Howdy, tech wizards! This week’s Kaizen explores how Catalyst Solutions in the Zoho CRM Developer Hub help import large volumes of data into Zoho CRM while improving data quality and simplifying the migration process. Why Catalyst Solutions? Catalyst
Getting Subform Fields to Display Top to Bottom
I have a form where the fields are all in one column. I want to insert a subform where the fields are stacked in one column as well. I have built both the form and subform but the subform displays the fields from left to right instead of a stacked column. This will cause a problem displaying the subform correctly on mobile apps. How can I do this please?' Here is my form with subform now. As you can see the subform "Follow Up Activity" is displaying the fields left to right. I need them to go top
Zoho Expense Import Reports Won't Work Because Default Accounts Already Exist
Im trying to import reports from another Zoho expense account to mine and im getting errors that won't allow the import to happen The account name that you've entered 'Ground Transportation' already exists. Enter another name for the account and try again.z
Inactive License for free account.
I recently upgraded my Cliq subscription not my team (on the free version), are unable to login to their accounts. The error message received is Inactive License Looks like you have not been covered under the current free plan of users. Please contact
2026 Product Roadmap and Upcoming Features
This is your guide to what is coming in Zoho Vertical Studio throughout 2026. We’ll update this post throughout the year as items move from development to release, and as and when new initiatives are added. Once a feature is released, it will be reflected
Please, make writer into a content creation tool
I'm tired of relying on Google Docs. I'm actually considering moving to ClickUp, but if Writer were a good content creation tool instead of just a word processor, I would finally be able to move all my development within the Zoho ecosystem, rather than
Syncing zoho books into zoho crm
I was wondering how I can use zoho books in crm as I have been using them separately and would like to sync the two. Is this possible and if so, how? Thanks
Release Notes | January 2026
We have rolled out a set of powerful new enhancements across Zoho Vertical Studio that bring several long-awaited capabilities to your applications. These updates focus on deeper customization, smarter automation, better reporting, and improved usability
Live Chat for user
Hi everyone, I’m new to Zoho Creator and wanted to ask if it’s possible to add a live chat option for all logged-in portal users so they can chat internally. I’m trying to create a customer portal similar to a service desk, but for vehicle breakdowns,
Power up your Kiosk Studio with Real-Time Data Capture, Client Scripts & More!
Hello Everyone, We’re thrilled to announce a powerful set of enhancements to Kiosk Studio in Zoho CRM. These new updates give you more flexibility, faster record handling, and real-time data capture, making your Kiosk flows smarter and more efficient
Announcing new features in Trident for Mac (1.34.0)
Hello everyone! We’re excited to introduce the latest updates to Trident, which are designed to take workplace communication to the next level. Let’s take a quick look at what’s new. Connect with customers using Zoho Voice integration. You can now easily
Massive Zoho Books failure
We have not received any communication or notification from Zoho, but we have detected that Zoho Books is not working for all our users. We cannot access or use Zoho Books. This is critical. We are trying to contact Zoho on the Spain telephone number,
The Social Wall: January 2026
Hello everyone, We’re back with the first edition of The Social Wall of 2026. There’s a lot planned for the year ahead, and we’re starting with a few useful features and improvements released in January to help you get started. Create a GBP in Social
How to block whole domain?
I am getting at least 50-75sometimes over 100 spams emails a day. I see a lot of the spam is coming from .eu domains. I would like to block /reject all email coming for the .eu domain. I do not have any need for email from .EU domains. Why won't the BlackList
How Zoho Contracts Makes Negotiations Clear, Secure, and Transparent
Negotiation is one of the most critical—and often most chaotic—stages of the contract lifecycle. Multiple stakeholders review the same document, propose changes, debate terms, and exchange feedback. Without the right tools, this collaborative process
Error: Invalid Element tax_override_preference
In both Books and Inventory, we're getting the following error whenever we try to enter any Bill: I think this is a bug. Even cloning an old bill (that obviously was entered just fine), this error occurs.
Next Page