VENDORS ARE NOT SYNCHED WITH CONTACTS IN CRM
Hello, While the ACCOUNTS and CONTACTS (Including the primary contact) are synced with the CONTACTS module in CRM, the vendor's CONTACTS are not synced with CRM - which basically forces the users to re-enter all vendor's contacts twice and then update
Running Balance
Please add automatically Running balance in ledger view. Taking lot of time, every time to add manually
Minor Problem: Dashboard Forgets Cash vs Accrual
The dashboard doesn't reflect my cash/accrual choice from settings, AND doesn't remember what I've set it to.
Partial payments for retainer invoices
When a customer does not pay the entire retainer invoice there is no way to apply a partial payment. PLEASE add this function.
Category codes in General Ledger
Creation of category codes in general Ledger
How do I reorder the item table columns in my invoice template?
There must be a way I just cannot find it. Anyone?
Sales Tax paid upon Delivery and Installation of Job
We are new to Zoho Books. We pay sales tax when we deliver and install a job in a customer's home. For instance, if I received an order in September but deliver it in November. How can I get a report of all delivered sales in the month of November so
Splitting Expenses?
If I have an expense that falls under more than one expense category, is it possible to split it out? What's the timeline for this feature? Is there any way around it at the moment? Thanks!
Product Images on PDFs
Please allow for product images to be shown/hidden on some PDFs and not all PDFs. For example: Show product images on Estimates and Sales Orders, but not on Invoices. Thank You
Function #46: Auto generate list of lapsed customers using Custom Button
Hello everyone, and welcome back to our series! Customer retention is one of the key factors that impact the long-term success and sustainability of a business. High customer retention rates indicate satisfied customers, quality products or services,
Print a price list or price book
Hi Community. Am I right in concluding that Zoho has no functionality to print a price list from either Zoho CRM, Zoho Inventory or Zoho Books? I won't get stuck on the fact that Zoho doesn't sync price books between Zoho CRM and Books/Inventory (more
Edit a previous reconciliation
I realized that during my March bank reconciliation, I chose the wrong check to reconcile (they were for the same amount on the same date, I just chose the wrong check to reconcile). So now, the incorrect check is showing as un-reconciled. Is there any way I can edit a previous reconciliation (this is 7 months ago) so I can adjust the check that was reconciled? The amounts are exactly the same and it won't change my ending balance.
ZohoBooks - "Account transactions" report doesn't have any "Desciptions"
Hi, I'd like to push for this to be included in ZohoBooks: In a "account transactions" report all the numbers are right, but I'd really like to see the "Description" as part of this report, i.e. the line-item-description as I would see it in the bank statement. Essentially all you see is a list of numbers adding up to the total. It is very difficult to see if things are right without being able to see what exactly each transaction refers to. Going into each transaction one-by-one is not a workable
E-invoicing setup not completed in Zoho Books
My status on the EmaraTax portal appears as linked with Zoho. However, when I try to complete the setup on the E-invoicing tab in Zoho Books settings, I receive an error saying: "E-Invoicing could not be enabled as the FTA portal is currently unreachable.
Retail Payment Receipt
Hi, So "payment receipts" have a "Retail" template for thermal printers, but the template is configured at A4 paper size!!! How is this retail guys? On the other hand, Invoices have 3 Retail templates which have 3 and 4 inch paper size, perfectly fitting
Setting to turn off Paying for all invoices in customer portal
We enable our invoices to be paid via authorize.net. When a customer gets an email of an invoice and clicks on the link to view/pay for it, if he/she has other outstanding invoices that were enabled for online payments, there will be a banner that says
Zoho Books API Error 41029 – Signed QR Code Rejected
Hello Team, We are integrating our ERP with Zoho Books. Our ERP generates invoices and registers them with the Indian GST Invoice Registration Portal (IRP). We then create the corresponding invoices in Zoho Books and manually associate the existing e-invoice
Is it really true that I can't set the default 'deposit to' account in 2025?
I've been using Books for 7 years and the default account has never been a problem. I usually manually reconcile invoices and have never had a thought about which account. It has always been my account. However, I recently noticed that for the past 4
Converting a sales order to Invoice, but changing the customer on the invoice
Hello! My quotes and sales orders are usually recorded to the end-user account. some times I need to invoice a different entity. I would rather not have to change the "Account" on the sales order because that info gives me actual purchase history. Accounting
PHP vulnerability
Hi - forgive me if this is an irrelevant question, but I've not had an answer to an email to support, to ask if Zoho's servers are affected by the PHP vulnerability that has been announced. I'm surprised it's not the subject of a sticky post - or does
Client Scripts on Zoho Books
Hello, once more I will share my idea of having Client Scripts (like CRM) on Zoho Books Client Scripts, Conditional-Layout rules, map dependency fields and Sections, would be extremely helpful for the users. When you have 30+ fields on Invoices, its to
Open Quote Ammount
Night, Is there a way to print the quote for a customer to show the dollar total for open quotes. Thanks Rudy
One Contact with Multiple Accounts with Portal enabled
I have a contact that manages different accounts, so he needs to see the invoices of all the companies he manage in Portal but I found it not possible.. any idea? I tried to set different customers with the same email contact with the portal enabled and
Zoho Books | Product updates | October 2026
Hello users, October brings a range of new features and enhancements to Zoho Books, designed to simplify compliance, streamline accounting workflows, and improve inventory management. From the launch of the Nigeria Edition and France’s e-invoicing capabilities
How Do I Refund a Customer Directly to Their Credit Card?
Hi, I use books to auto-charge my customers credit card. But when I create a credit note there doesn't seem to be a way to directly refund the amount back to their credit card. Is the only way to refund a credit note by doing it "offline" - or manually-
Grok Bot integrations ASAP
Grok Bot integration is critical. Please hurry. Zoho Books, CRM, all of it needed right away.
UK payroll entries
Hey guys, Nett payroll payments are imported direct into the bank, using an external payroll system (will be glad for Zoho to have a UK payroll app) At present I have monthly recurring bills for HMRC which are auto entered & paid when due. This seems
Owner's Draw
Example: I have a charge account at ABC Company. During the month I charge one $50 item for my business. I also pick up a $20 item for personal use. At the end of the month, I receive a statement with a balance due of $70 and I want to PAY THE ENTIRE
Invoicing multiple expense items as a single line item
My client would like me to invoice them for multiple expense items on a single line item on an invoice. Can this be done? I know I can import billable expenses to an invoice, but I don't know how to show them as a single line item or have them
print preview
We are using microsoft edge, till 12 sep we were getting directly print option. Now we are getting this preview option we have to click print option again. How to bypass this-preview option?
Push error with Zoho Books and Zoho CRM
I have successfully linked Books and CRM but I have some push errors with the following message: "The customer associated to this record is not linked to module chosen in the current contact sync configuration." I am unable to work this out, could you help please.
Function #24: Automatically display deal name from Zoho CRM on quotes in Zoho Books
Deals allow businesses to organize and visualize their sales pipeline. This provides a clear overview of all potential opportunities and helps in making informed decisions. Zoho CRM empowers you to create deals or potentials for your clients and monitor
{"code":57,"message":"You are not authorized to perform this operation"}
In my trial version of Zoho account, I am trying to integrate Zoho CRM Contact Module with Zoho books but when i call API it gives such type of error {"code":57,"message":"You are not authorized to perform this operation"}. I am using refreshed token
Problem in Mannual journal in Zoho Books
When I Put Manual Journal in Zoho Books Software not allow me to select VAT Rate what is the solution United kindgom version
Integration
Can Zoho noted about to get an integration with Dext? I believe will be helpful at least in UK. thanks
Bank Feeds - Again
Bank feeds broken again for me. I don't see other recent posts on this, so maybe it's just us? Tried: refresh update cred/ deact./react. feeds chat support Nothing. On day 2 without zoho as a result, which is crippling for us. We've used zoho for a year
Vendor payment unexpectedly routed through Prepaid Expenses instead of Accounts Payable
Hello, We are investigating an unexpected accounting behavior in Zoho Books. We created vendor bills and vendor payments for two suppliers using what appears to be the same workflow, but the journal entries are different. Vendor 1 – UZ Store (works correctly)
MAKING ENTRY TIME MORE USER FRIENDLY AND FASTER O PREVENT TAB TIME
I AM CURIOUS TO KNOW IF WE CAN MAKE IT MORE USER FRIENDLY WHILE MAKING BILLS , I MAJORLY USE OVER DESKTOP SO I AM SUGGESTING TO REMOVE TAB TIME WHILE ENTERING BILL OR MAKING INVOICE DIRECT JUMP TO ONLY REGULAR PARTS OF THE BILL . YOURS RAKESH 782866
Add Payment Information (like Bank details)
I am using the Free plan of Zoho Books. I need to add the bank details/ UPI details on the invoice. How can I do that. I have added the details in the Bank Section.
Header Line in Quote product rows
I believe this is an essential feature that Zoho should provide us, when adding products we want the ability to add titles for our product, in quotes: The Solution/Category Title Product1 Product2..... and then it would show the sub-total of that title
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