Hello Community,
Trident for Windows has some exciting new features, prioritizing security with enhancements to elevate your day-to-day communication and productivity.
Let's take a quick look at them.
Scrub emails
Introducing the Scrub feature in Trident for a clutter-free mailbox experience. With this new addition, you can easily archive or delete emails in bulk from multiple senders with just a single click. The Scrub feature works based on the senders of the emails and can be used for up to 5 senders. When you receive multiple emails from the same set of senders, you can effortlessly archive or delete them in bulk from specific folders.
Save email drafts as templates
With the Save as Template option in the Mail Composer, you can now draft emails and save them as templates for recurring, routine emails. These saved templates can be accessed anytime from the Templates folder in the left pane or from More Options in the Mail Composer.
Learn more
Download email attachments with passwords
To ensure your attachments are fully secure even after you download them, you can now download them with a password. Whether you've accidentally shared the file or if your system is left unlocked, your attachments remain safeguarded against unauthorized access.
Learn more
View email attachments the way you like
Previously, email attachments were displayed at the bottom of the email by default. Now, you can view the attachments either at the top or bottom, depending on the preferences set in Zoho Mail web's settings.
Explore expanded search filters in Calendar
Previously, you could only search for events by their title, the calendar they belong to, or specific dates. Now, with the inclusion of thirteen new filters, you can also search by event creators, attendees, location, organizers, descriptions, attachments within events, and even recurring events. These search options allow you to easily locate specific information within your schedule, ensuring you find what you need instantly.
Learn more

Access the WorkDrive widget even with an individual plan
Zoho WorkDrive users with an individual plan can now access the WorkDrive widget in Trident.
Sticky notifications for email and task reminders
In addition to Streams and email notifications, you can now get sticky notifications for email and task reminders. These notifications stay on your screen until you act on them, ensuring you never miss important emails or upcoming tasks. With options to snooze or dismiss reminders, you can stay organized and prioritize your work accordingly.
Learn more

To leverage these new features in Trident, update the app to the latest version by following the steps below:
Click the Main Menu icon on the top-left corner of the app.
Select Check for Updates from the menu list.

If you haven't already downloaded the app, you can download it from here.
Give these features a spin, and let us know your experience as well as any suggestions by submitting feedback from within the app. You can also reach us at trident@zohosupport.com.
To submit your feedback directly through the app, follow the steps below:
Click the Main Menu icon on the top-left corner of the app.
Select Feedback.
In the feedback window, enter the necessary details under Subject and Feedback Content.
Once ready, click Submit.
We look forward to hearing from you!
Until next time,
Rowan
Recent Topics
SalesIQ Chat Owner to CRM Lead Owner Mapping
There is no proper mapping between the SalesIQ chat owner and the CRM lead owner. When a chat is assigned to an agent, the lead created in CRM is often assigned to a different user, forcing admins to manually change ownership every time. This creates
Product line search in quotes
Is there a way to change the search setting when you add a product line to a quote. We have created a field in products called 'Part Number' and I would like when I'm adding a product line to the quote that I can search on that field. At the moment it only searches on product description. In products I can search on the 'Part Number' field Any help welcome.
Searching for an item from within an invoice should show any item containing the string, not just those that begin with the string.
Hello, I've found myself becoming increasingly frustrated with the limited line-item seach when adding new items to an invoice. The problem is that the characters being typed are only being matched from the beginning of the item name. This might be usable
Storage Limits
Hello, What is the storage limitations for each user on professional edition? Thanks, Mekki
Power Pivot and Data Modeling functionality in Zoho Sheet
When will MS Excel functionalities like Power Pivot and Data Modeling functionalities be available in Zoho Sheet?
Global Search placement in the new UI
Having a hard time with the global search placement in the UI redesign. Surely I can't be the only one. Previously global search placement was perfect. A bar at the top/center of the page. Exactly where you would expect it to be. Since the new UI has
What's New - January 2026 | Zoho Backstage
Welcome to 2026! If you thought last year was big, buckle up. We’re stepping into this year with a singular focus: unimaginable growth, elite scalability, and performance benchmarks that leave the old ways of event management in the rearview mirror. As
Cliq on your mobile phone
Some of the employees in my company get their cliq on their mobile phones but it will not let them answer the call. The employee has to go to their laptop to access it.
Bulk Delete Messages in Cliq
Isn't it possible to bulk delete messages in Cliq? I have them delivered to me as notifications from another service but most of them need to be deleted as not of value. I get dozens of them per day, and deleting them is already difficult is the "Delete"
stock movement report by each transaction for each item
Dear Sir we are using zoho inventory for foodstuff and we lack the transaction report which clearly shows movement of an item from Opening balance of the month to Goods received in, Supplier return out, Invoice out, Sales return In, Transfer out and Transfer
Unable to change Company Logo
Hi Guys, I have an issue where I've uploaded a Company image in Gif format and the logo has now got a black background whereas the logo is supposed to be black not the background. I didn't think it would be an issue so I created a PNG version to upload
Metadata API Access to Functions
I think it would be incredibly helpful to have api access to every function's code. Our team primarily uses deluge functions to update fields across modules according to business logic. I would like to create a visual dependancy model for our CRM, but
Historical Sales Info - Blend with Finance Invoice Line Items, Access in CRM and Desk
My company has been using Zoho One since 2021, with sales data going back through 2020. However, we have been in business much longer, and we have historical sales information that we want to have at our fingertips when talking with customers (usually
Introducing Record Category in CRM: Group options to see record status at a glance.
Release update: Currently available for CN, JP, and AU, CA, Sa, and UAE DCs (all editions); EU, US, and IN (Standard and Professional editions). It will be made available to other DCs by mid-March. Hello everyone, We are pleased to introduce Record Category
Service disruption in Zoho Cliq (EU Region) – February 9, 2026
Hello everyone, We’d like to inform you about a brief service disruption that affected Zoho Cliq users in the EU region earlier today. The issue has been resolved, and all services are now operating normally. Summary On February 9, 2026, Zoho Cliq experienced
Spotlight series #26 - Build slides with visual clarity using Diagram
Hello all! The feature in the spotlight this month is Diagram. Let's say you are a part of a project kickoff meeting and your teammate starts explaining the project life cycle like this: "First we ideate, then we create an initial prototype and share
Client scripts for Zoho Books ?
Good day everyone, I am looking for a way to be able to interact with the Quotes and Invoices as they are being created. Think of it like Zoho client script in Zoho CRM. But for the life of me I dont see a way to do this. The issue with having function
Uplifted homepage experience
Editions: All editions. Availability update: 17th February 2026: All editions in the CA and SA DC | JP DC (Free, Standard and Professional editions) 23 February 2026: JP (All Editions) | AU, CN (Free, Standard, Professional editions) 27 February 2026:
Ability to move emails between different Shared Mailboxes
Hi Zoho Team and Community, I would like to suggest a feature that would greatly improve the workflow for teams managing multiple Shared Mailboxes. Currently, we often receive emails in the wrong shared mailbox. While we can forward them to the correct
Crossbeam
Does anyone use Crossbeam with their Zoho CRM? I'm looking for a way to import Crossbeam partner leads into Zoho CRM. If so: - What's your experience been like? - Are you able to automatically import Crossbeam leads > Zoho CRM? How? - What doesn't work
Access forms within a form
I have multiple forms that I would like to create access to for users within one form. Example: I have forms A, B, C, D. I would like to create a form with the links to forms A, B, C, & D. That way we can send one link and then the user can select the
WorkDrive issues with Windows Explorer Not Responding
We are using WorkDrive to collaborate on editing video content. We have a lot of files and quite a few are a few gigs. Recently anytime I try and work with the files Explorer freezes for a couple minutes whether it's dragging the files into Premiere or
Issues with Actions By Zoho Flow
Hi, I have a workflow that fires when a deal reaches a stage. This then sends out a contract for the client to sign. I have connected this up through Actions by Zoho Flow. Unfortunately this fails to send out. I have tracked it down to the date fields.
Fill Mail Merge document up with subform fields of an Inventory module record being in the Related List
Hi, I try to insert subform fields from an inventory module record being on the Related List of another inventory module record into a Mail Merge template without success. For example: we use ratecards in licensing and this ratecard items are available
Enhancements for Currencies in Zoho CRM: Automatic exchange rate updates, options to update record exchange rates, and more
The multi-currency feature helps you track currencies region-wise. This can apply to Sales, CTC, or any other currency-related data. You can record amounts in a customer’s local currency, while the CRM automatically converts them to your home currency
Better use of contacts
Zoho inventory has the ability to add multiple contacts to customers. However Zoho inventory doesn't currently provide a way to link a contact to objects like sales orders. This means that while you can tell what company has placed a sales order you can't
How can we add products using a Wizard?
We want to create a Wizard to add products. Why is there no possibility to use the products module when creating a wizard?
Orphan email alias blocking user creation – backend cleanup required
Hello Zoho Mail Support, I´m unable to assign or create the address xx@iezzimatica.ar in my organization. Current situation: Alias cannot be assigned to any user (system says it is already in use) New user with this address cannot be created Address does
Ensure Consistent Service Delivery with Comprehensive Job Sheets
We are elated to announce that one of the most requested features is now live: Job Sheets. They are customizable, reusable forms that serve as a checklist for the services that technicians need to carry out and as a tool for data collection. While on
Something wrong with client script??
Someone have the same feeling? Client script behavior become very strange..
API 500 Error
Hello amazing ZOHO Projects Community, I get this message. How can we solve this? { "error": { "status_code": "500", "method": "GET", "instance": "/api/v3/portal/2010147XXXX/projects/2679160000003XXXX/timesheet", "title": "INTERNAL_SERVER_ERROR", "error_type":
Polish signer experience to compete with docusign
I would like to suggest that someone spend the little bit of time to polish the signer experience, and the email templates to more of a modern professional feel. They are currently very early 2000s and with some simple changes could vastly improve the
how to change the page signers see after signing a document in zoho sign
Hello, How can I please change the page a signer sees after signing a document in Zoho Sign? I cannot seem to find it. As it is now, it shows a default landing page "return to Zoho Sign Home". Thanks!
Digest Janvier - Un résumé de ce qui s'est passé le mois dernier sur Community
Bonjour chers utilisateurs, Le premier mois de l’année est déjà derrière nous ! Découvrons ensemble comment s'est passé janvier pour Zoho Community France. Nous avons démarré le mois avec une nouvelle intégration entre Zoho Desk et Zoho Contracts. Cette
contact support
I have 2 request for a phone call and not received one call as promise!
Can we fetch Deal owner and Deal owner email with COQL?
While fetching deal deatils with coql api and while fetching deal owner name and email it is just giving owner id not ginving name and email https://www.zohoapis.in/crm/v2/coql
Zoho Social - Cliq Integration / Bot
Dear community / zoho, I am looking for a way to create a bot within Zoho Cliq to update my colleagues about our Zoho Social activities. For example, if a new post is published, it would be great if this post automatically would be shared in our social
Comment to DM Automation
Comment to DM automation feature in Zoho Marketing Automation, similar to what tools like ManyChat offer. Use case: When a user comments on a social media post (Instagram / Facebook), the system should automatically: Send a private DM to the user Capture
Send / Send & Close keyboard shortcuts
Hello! My team is so close to using Zoho Desk with just the keyboard. Keyboard shortcuts really help us to be more efficient -- saving a second or two over thousands of tickets adds up quickly. It seems like the keyboard shortcuts in Desk are only for
Handling Agent Transfer from Marketing Automation Journey to SalesIQ WhatsApp
We are currently using Marketing Automation for WhatsApp marketing, and the features are great so far We have a scenario where, during a campaign or journey, we give customers an option to chat with our sales team. For this, we are using SalesIQ WhatsApp
Next Page