how do I move email responses to the top of the of the email body?
when someone responds to my email, their response is at the very bottom of the email. I have to scroll down to the bottom to see what they wrote. how can I move the response to the top of the email?
OTP New email access
adding a new email sends a OTP code to the new email which I can't access. It send an OTP code but I can't access it without getting the new OTP code.
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Hi Zoho Support team, I got notification error in my email account when i sending email to my client (reply). It said that i exceeded limit 1600 send email per day, however i never reach that number. Could you check that ?
ZoHo Mail & MCP connectors
Is ZoHo working an MCP connector for mail?? I find it very useful in Gmail to have Claude summarize messages for me. Thanks Jim P.S. Sorry if this is the incorrect forum. Mods please adjust as necessary.
Solution to Import OST File into Office 365.
In today’s digital workplace, organizations are rapidly moving toward cloud-based email systems for better flexibility, security, and collaboration. Microsoft 365 has become one of the most widely used platforms for business communication. A common requirement
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Hello, Just signed up to ZOHO on a friend's recommendation. Got the TXT part (verified my domain), but whenever I try to add ANY user, I get the error: This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details I have emailed as well and writing here as well because when I searched, I saw many people faced the same issue and instead of email, they got a faster response here. My domain is: raisingreaderspk . com Hope this can be resolved. Thank you
How do i change my login email address
I need help
New domain
I need assistance to add a new domain. I already paid for the monthly upgrade. Please provide instruction on the steps needed to add a new domain to start an updated email address.
Error AS101 when adding new email alias
Hi, I am trying to add apple@(mydomain).com The error AS101 is shown while I try to add the alias.
Urgent: Suspected Unauthorized Activity on business@stem-xpert.com – Request for Investigation and 2FA Guidance
Dear Support Team, We would like to report suspected unauthorized activity involving the email account business@stem-xpert.com. On the morning of October 5, 2026, we noticed that a bulk email containing inappropriate content appears to have been sent
WHY ARE ALL MY EMAILS GOING TO SPAM?!?!?!?!?!?!?!
WHY ARE ALL MY EMAILS GOING TO SPAM?!?!?!?!?!?!?! I set up all proper DNS records. NICE EMAIL SERVICE!!!!!! Unbelievable.
Email Journaling in Zoho Mail: Maintain a complete record of your organization’s email communication
Organizations often need a complete record of their email communication for audits, legal reviews, or internal investigations. Email Journaling in Zoho Mail captures a copy of emails sent and received in your organization and forwards it to a destination
Enhanced shared mailboxes: Dedicated Sent folders, Run-through filters & fresh UI
Hi everyone, Collaborative communication is the backbone of smooth operations; whether you are handling customer support queries, managing vendor requests, or tracking sales leads. Shared mailboxes in Zoho Mail ensure your team stays on the same page
Using free trial - how do I add my personal domain? Where is Admin console?
Hi I have signed up to the 15 day free trial to evaluate Zoho Mail, to see if it will meet my personal needs. I want to test sending and receiving emails using my personal domain name, but I can't see how to set this up. I have tried installing the Admin
unable to connect to Timescout
I have created an account pw and my imap looks like it's setup ok and i still keep getting the error below. Is there anything else i need to do? Authentication failed. Make sure you're using a Zoho app password (not your account password) and that IMAP
Email incoming not working
Dear Sir, Please check my Email incoming not working info@hindelectrical.com
Painfully Slow Zoho mail
Since yesterday Zoho Mail seems to have starting functioning very slowly and having a few bugs. It's slow to open mails, slow to send, slow to change between email accounts. Sometimes clicking on a particular folder (eg Sent folder) stops working and
[Immediate] Ability for Sign in to multiple accounts at once within same browser tab similar gmail and yandex
Once login to account then gmail, yandex has option to add multiple accounts to use at same time https://support.google.com/accounts/answer/1721977 Description Add accounts On your computer, sign in to Google. On the top right, select your profile image
Unblock ME
info@pentekykloi.gr Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Learn more. I purchase additional storage
Emails Stuck in Processing/Queue When Sent from Web App and SMTP
Subject: Emails Stuck in Processing/Queue When Sent from Web App and SMTP Hello Zoho Support Team, I am facing an issue with email delivery. Emails are behaving differently depending on the sending method: Web App: Emails are stuck in the “Processing”
Free Plan mail accounts details
In the zoho mail pricing there's a free plan that includes: FREE PLAN Up to 25 Users 5GB* /User, 25MB Attachment Limit Webmail access only. Single domain hosting. I need to make sure that I'm able to create multiple email accounts in the form of: name@domain.com
Tax Dome e-mail sync
I am trying to sync my e-mail with Tax Dome. I get the following error. Can anyone help with this?
Domain Suspension Due to Verification Emails Not Received, Admin Console Limitations
Hello, My custom domain caincodes.com has been suspended because I am unable to receive the registrant verification email. I purchased this domain directly through Zoho Mail. I have spent over a week trying to resolve this, but standard support tickets
Auto-fill Contacts in Zoho Mail not working for me
We just switched to Zoho Mail for our company, and I am noticing that the "auto fill" feature when composing an email -- where the "to" field is autofilled (like in the attachment) from Contatcts works for everyone except me. Any way I might have made
Why there is no Copy and Paste in email?
in other emails, I normally can type elsewhere and then copy into the email. it is much easier to type in a word then copy in an email, instead of writing at email directly. but I found that it seems not possible for me to paste into zoho email-writing.
Can't connect to POP and SMTP over VPN
I use Thunderbird to access Zoho Mail via POP and SMTP. I have configured an app-specific password for Thunderbird to use. Everything is properly configured and works correctly — until I enable my VPN. I'm using a paid commercial VPN service (Mullvad).
Sent email stuck on processing
My sent emails are stuck on processing, whats going on?
Email Recall in Zoho Mail: Retract sent emails within your organization
Emails can go out with the wrong recipient, an incorrect attachment, or information that was not meant to be shared. Email Recall in Zoho Mail lets you take such emails back from the inboxes of recipients within your organization. What is Email Recall
Zoho Mail iOS app update (v3.10): New conference platforms, event management, and other enhancements
Hello everyone! We're excited to announce the features and enhancements in the Calendar module for Zoho Mail iOS app. New conference platforms and options for managing and scheduling events are now available. Let's dive into the details. Create events
How do I sort my email?
I want to look at old email and I don't want to scroll through all my emails. HOW DO I SORT MY EMAIL?? I wan to sort my email by date.
No Sorting mails
In my zoho Mail no more option to sort the emails appears. I also did not find in settings about this.
zoho stream web notifications
since im locked out of IMAP and cant use my mail app that lets my team collaborate and chat below emails, im trying out the zoho version of this... zoho streams. On the bottom of an email in the zoho mail web app, i "comment" and mention another user.
Recover accidentally deleted mail account
Email account was accidentally deleted from admin console.
mail sent to gmail goes directly to spam
Hi TKIM and SPF are configured and verified. E-mails coming from zoho to my personal gmail account are going directly to the spam folder. How can I solve this? I can send you guys the headers privately if you need to.
flexible subscription plan
Greetings! We currently have 5 Standard plans, but would like to add 5 mail-lite one just to receive emails (do not need other business features or storage. As Super Admin, I tried to do that my self but didnt see the option on your sales platform. Please
mail
We want our tracked links in campaign and journey emails to use our own domain instead of the shared maillist-manage.net domain. We have already created the CNAME links.rexven.com → customer-campaign.zoho.com (DNS only). Does our plan support a custom
Useless support and impossible to add users for whom I paid for
Over a week ago i signed up for 5 emails addresses and 10GB, and so far I only have 1 email working, no access to the dashboard. Remote connection with "support"....useless Screen grabs sent to "support" useless Messages to "support"... now not answering
Mr
can't access my email
Reduce Mail Lite Renewal from 2 licenses to 1
Hello Zoho Support, I have a Mail Lite 5GB subscription with 2 licenses. have deleted the unused user, and now only 1 user/license is being used. My subscription is due for renewal, but the renewal page still shows 2 licenses and does not give me an option
How to setup noreply@ example.com
How do I setup noreply@example.com so the mail never gets delivered. I currently have a catchall setup aswell.
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