Block user
Email info@ciaoviet.com.vn của tôi đã bị chặn và không thể mở khóa bằng tài khoản admin, nhờ bạn mở khóa giúp
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
have this email jack.lambert@kingwideinvestmentholdingsltd.com but I couldnt send outgoing email. Can you please help?
We can access our super admin email
The issue is we used a Gmail account to verify the super admin email at the time of getting this email. Currently, there is an issue with the Gmail account login due to which we are unable to get OTP for that account. We have domain access in case some
Error 550 5.4.6 unable to send emails
I am using the CC field to send the same email to 15 people, using the web version of Zoho Email. Is this the problem? I don't want to copy/paste the same email and I don't have a CRM. Last year we have used this account to send some automatic emails
Emails Vanished from Inbox and Sent Folders
I sent an email to Zoho's support team on this, but wanted to check if it's a wider issue. All emails from my Inbox and some from the Sent folder disappeared yesterday evening. Checked the Trash and Archived folders too - nothing there. Did anyone else
Issue with Email Delivery - Emails Bouncing Back After Receiving Mail
Dear Zoho Mail Support Team, I hope this message finds you well. I am writing to report a recurring issue I have been experiencing with my Zoho Mail account, which is affecting my ability to communicate reliably via email. Issue Description: Recently,
Domínio Vinculado a Outra Conta Zoho: Como Resolver?
Ao tentar registrar meu domínio na Zoho, deparei-me com a mensagem de que ele já está vinculado a uma conta desconhecida. Estou em busca de orientações para desassociar meu domínio dessa conta e prosseguir com o meu cadastro. Qual seria o procedimento
No puedo recibir correos, pero si puedo enviar
El dia de ayer yo llego un correo de mailer-daemon@mail.zoho.com y desde entonces no puedo recibir correos. porfavor ayudenme a solucionar este problema. Enlace del correo.
ERROR:root:Failed to send email: (552, b'Your IP Address is blocked from further use.')
I have problem error on my web ERROR:root:Failed to send email: (552, b'Your IP Address is blocked from further use.') please advice
Clean up suggested recipients
I had a colleague who left my organization several years ago. However, when I send email to a specific group of recipients in Zoho mail, app or website, his old email address is suggested in the "add?" list. This prevents me from clicking "add all" for
MX records are correct, however MX verification fails
Our MX records are configured correctly, however the MX verification step fails. Please see the attached screenshot. The domain is framer.ly We know the configuration is correct because we have been using Zoho for a number of years, however we accidentally
Email with attachments saving attachments into Zoho CRM from Zoho Mail
Hi, I get a lot of emails from prospective clients asking if we would bid their project. Those projects usually have many documents associated with them that I link to. I would like to have those documents be saved as an attachment in my Potential or Contact or Account. I don't see a way to do that that isn't multi-step. As of now I do the following: 1.) Open email 2.) If email sender isn't in my Zoho CRM database I enter them creating a Potential 3.) I download the attachment and save it to a different
javax.mail.authenticationfailedexception 535 authentication failed
Hi, I am facing 535 authentication failed error when trying to send email from zoho desktop as well as in webmail. Can you suggest to fix this issue,. Regards, Rekha
View App Calendars in Zoho Mail Calendar Widget?
Hello, Is it possible to view App Calendars in the sidebar Zoho Mail Calendar widget? I'm syncing with my personal Google Calendar and it shows up as a App Calendar in Zoho Calendar successfully. However, the events don't show in the sidebar Calendar
get rid of streams
How can I entirely remove "streams" from Zoho? It's dumb and in the way.
Emails not delivered due to Mailbox Delivery restricted by policy error
I am not receiving any emails and my domain server (cloudflare) is giving me the following error from zoho "upstream (smtpin.zoho.com.) temporary error: Unknown error: transient error (452): Mailbox delivery restricted by policy error" Could you please
POP retrieval unreliable this morning
Using Tbird to get email. I have it seet to check every 5 min for new mail. It's worked fine for a couple years. This morning something has changed... it has only once successfully retrieved any mail. All other times it responds with no new messages even
Unable to add attachments to zoho mail
Hello I am getting an error message when trying to attach file to zoho mail. Can this be rectified as a matter of urgency please
Email receiving after 2 -3 hrs
I am receiving emails after 2-3hrs. from yesterday this issue is occurring.
MAIL ATTACHEMENT ISSUE
MAIL ATTACHEMENT ISSUE
Viewing multiple Inboxes from web client
Just wondering if it's possible to view all of my email addresses I have setup without having to log in and out for each
Domain zohomail.eu on blocklist
Hello, I experienced a problem when I send mail to ...@orange.fr or...@wanadoo.fr I received an error message : Diagnostic-Code: 5.1.0 rE25r0bAkxKMP Emetteur blockà ©. Invalid Sender. Your domain has been blacklisted by Abusix (https://lookup.abusix.com)
My Z Mail keeps loosing the TXT verification on my domain
I have configured this a few times now on my web site and they keep being disconnected. I've had similar problems with Z Campaigns as well. setting up the SPF and DKIM and all verified only to be told that it needs verification. Is there something I'm
SMTP and IMAP authentication error
Hello, Since today I can neither send nor receive mails with an external e-mail client. Zoho mail in the browser works fine. Here is a log of my e-mail client (Thunderbird): services.settings: Last_modified.json konnte nicht geladen werden: TypeError:
Not sure how to use credits to my account
Hi I have a $50 credit to my account. I'm just wondering how I can apply that to either a current invoice or to try a new service. Any advice would be great, thanks. Kind Regards Chris
How to Take Email Backup from Zoho Mail
If you use Zoho Mail and want to backup Zoho emails, be with us; we will explain the complete process. You can backup Zoho Mails manually or using a Zoho backup Tool. Professionals recommend using software for data safety. It allows users to backup Zoho
IMAP server timeouts - again!
For crying out loud, I get IMAP server timeouts on a regular basis, & so far this morning it's been pretty much constant (this morning the SMTP server hasn't been much better either - it took a few minutes to send a couple of emails) - just getting the constant 'loading' indicator until I finally get the 'timeout' message. (just checked again while writing this, & I've now just got the 'timeout' message sitting there.) I moved to Zoho because I want a reliable email for my work related email - but
Email forwarding - "Available exclusively with the paid plans."
Hi, I get the error msg that Email forwarding - Available exclusively with the paid plans. Can you please advice
Custom Logo in ZMail is Pointless!
Dear Zoho, Having a custom logo option is completely pointless at the recommended size. In order to maintain visual quality of the logo most users will maintain there aspect ratio and keep it within the maximum height recommendation, this will often result in the logo being unrecognisably small. Is there any way you can offer more space in your layout to the logo as you do with Zoho CRM? This will give Zoho Mail a more corporate feel. Many thanks, James
Using SMTP to send email from a Group email address
Is it possible to use SMTP to send email from a Group email address? To clarify: I want to use a Group email address as the "From" address for forwarding submissions made on a custom PHP contact form. I don't want to use an existing or new user's account. I don't want to use the alias of an existing or new user's account. Obviously it makes no sense to have POP access for a Group email address, since it's an address that has no mailbox and just forwards a copy of incoming mails to all its members.
How To Hyperlink A Picture In The Body
Hello my name is John Zarate, I've been trying to hyperlink a photo that is in the article body of my email and it won't link up. It's always asking me to put a text for the link, and I don't want a text hyperlinked, I want my picture hyperlinked. So when they click on the picture they will be taken to that web address. Can you please help me. Thank you, Best, John Zarate
Search mails in shared mailbox
Hi everyone, is there a way to search mails in shared mailbox's? Search in streams or mail doesn't return anything from mails in shared mailboxes. Thanks! Rafal
Apple push notifications
Hi there, Is there any chance of Zoho implementing Apple push notifications with IMAP like Fastmail did recently. Your active sync implementation is a bit flakey with the recent iOS version and I prefer to use the default mail app like many other iOS users. Thank you for your time
Deleted Folder
I accidentaly deleted a folder called "Newsletter" that I received emails in since I opened the account. Not sure why the emails went there rather than to mail inbox. But I need to re-establish or the possibility of those emails getting bounced back can
Enable IMAP for all users (without clicking each one)
I know how to enable IMAP for a single user: >> Login to mail.zoho.com as Super Admin. >> Go to Control panel--> User Details--> click on the email address--> and you can modify the IMAP and POP setting for all the users in the organization. However I have many users in my organization, it's not feasible to manually edit each record. How can I either select and mass enable IMAP or enable IMAP by default for any new user (then I will re-import all users).
E-mails are not delivered to Oulook: ERROR_CODE :550, ERROR_CODE :5.7.1
Hello, E-mails are not delivered to outlook addresses. Here is an example message from delivery software: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. drezhko@outlook.com, ERROR_CODE :550, ERROR_CODE :5.7.1 Unfortunately, messages from [31.186.226.248] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150).
Password Creation Pop-Up when attemptin to downlaod attachments?
WTF? All of a sudden, whenever I want to download an attachment, I get this - see attachment - pop-up asking me to "secure my files". It happens on all attachments - both recently sent and older ones. Where does this come from? I certainly have not asked
ZOHO MAIL IMAP TO OUTLOOK QUESTIONS
hello guys, I have problem with Zoho Mail. So I bought a domain from a domain provider, then I used Zoho Mail which uses IMAP and redirected it to Outlook, then if I change nameservers 1 and 2 of my domain to my hosting provider's nameserver, does it
Can not access super Admin Mail, Super Admin mail device lost
Our Zoho super admin mail, auth device is lost and we can't purchase our annual fees for domain. We can't use most of our emails. So, we'd like to change our super admin mail to my mail.
Outlook has stopped syncing Zoho Mail
Everything has been working working fine, but today Outlook (365 desktop) stopped syncing with zoho. I tried removing the account from outlook but now when I try to re-add it, I get this error: "We couldn't connect to the (IMAP) server using the specified
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