The holiday cheer is in the air and it’s time to reflect on the year that was. At Zoho PM Suite, we've been working behind the scenes on something huge and exciting all year and now we are almost ready—with just a bit of confetti—for our grand release in the new year. Stay tuned for the big reveal!
Right now, we’ve curated some interesting updates, a whole new pricing plan, and a refreshing course to master your technical knowledge this holiday season. Read on!

New learning space for Zoho Projects
We know that you are secretly drafting witty OOO emails for the holidays, but, are you planning to hone your technical skills as well?
This course aims to equip learners with the basics concepts, navigation flow, and help them get started with the different modules of Zoho Projects. Whether you are onboarding new users, revisiting basic concepts, or gaining a fresh perspective, this course is a valuable addition.
Latest pricing plan: Ultimate
We’ve introduced a new pricing plan, the
Ultimate plan, to accommodate higher limits on automation actions & customizations. It will also support an increased limit for business calendars, holiday lists, sandboxes, etc. We’ve included the most-requested
Lite users in this plan too. The pricing goes as follows:
- Billed Annually - $14 / user/month
- Billed Monthly - $15 / user/month

PM recommendations
With Christmas ho-ho-ho-ing around the corner, be sure to mark your holidays in Zoho Projects’s business calendar. Business calendar helps mark the working days of a week, planned holidays, and the business hours of users across geographies.
Project management meetups
Community Meetups- November, 2025
We hosted a series of Zoho User Group meetups across 8 locations in India discussing ‘The essential pillars of effective project management’. The engagement was energetic with productive insights as takeaways. We got to educate, ideate, and solve the business requirements of users and partners across industries.
The PMI Global Summit 2025
The annual PMI Global Summit was held in Arizona, USA, bringing together over 4,000 thought leaders from various sectors to communicate, connect, and explore emerging technology trends. We hosted an interactive booth representing Zoho Projects and Zoho Sprints with our AI capabilities gaining a lot of momentum.
Evolve 2025 - PMI Singapore Chapter
The lion city had a lot of exciting opportunities in store for us at the 20th Annual Hybrid Symposium, Evolve 2025. As an official sponsor, we had the opportunity to connect with PMO leaders, tech founders, and enterprise teams to discuss state-of-the-art PM techniques as well as the future trends in project management.
Key releases
Zoho Projects has rolled out user-centric features like:
Sign documents or send them for signatures directly from your tasks and issues with the Zoho Sign extension for Zoho Projects.
We’ve introduced a new version of timesheets where users can group time logs or create a timesheet spanning up to 31 days, add time logs to it, and submit it for approval.
User workflow rules are automation rules laid out to be executed around actions related to the users of the portal. It is configured with a trigger that executes the rule and an action that is carried out automatically.
Zoho Sprints has introduced a bunch of sought-after features like:
Reuse checklists in multiple work items by creating templates in workspace settings. This can be used as a base template to create new checklist groups for work items in a project.
Calculate the progress of key results based on linked entities like items, projects, releases, or epics.
Solution Corner
Our solution expert team creates custom functions on demand to meet your unique requirements. Here's a list of recent requests:
Spot task duplication
One of our customers reached out to us with the requirement to notify the project owner and task owner whenever a duplicate task gets created. We implemented this using task custom functions and workflow rules where an email alert is triggered when tasks with the same name are traced. Refer to
this post for the script.
Preset prefix formats for tasks and issues
Zoho Projects creates task and issue prefixes based on the name given to the task or issue. However, we received an interesting request where a predefined prefix must be set for each new task or issue created.
Here’s the custom function code we suggested.
First Response and Resolution with SLA
A customer approached us with a requirement to automatically update SLAs based on the severity of the issue. We worked along with them to create a SLA policy matrix and automatically calculate deadlines based on severity. Get to know the custom function we created in
this post.
Auto-update phase status
Do you require your milestones/phases to reflect the status of tasks associated with them? We’ve drafted a step-by-step guide to execute custom functions that can automatically update the phase status.
Check it out.We build custom solutions to solve unique customer requirements and accommodate personalized requests. If you are looking for customized solutions in Zoho Projects, leave a comment below and we will reach out to you!
We hope all our new additions and enhancements help you manage your projects better. Keep tabs on this space for more such round-ups and updates on our suite of project management tools.
Happy holidays,
Zoho Projects Suite
Recent Topics
emailing estimates
Shows up in the customer mail logs as sent but nobody is receiving them, even when I send them to myself I don't get them ??? Something wrong with the mail server or my end ?
Powering Customer Support with our women
In Zoho Desk support, women make up 50% of our team. We see this as one of our strengths, reflecting the spirit of this year’s theme, "Give to Gain". Our women find their balance Women carry many responsibilities — they represent frontline support, lead
How to use OR when filtering using two fields
I want to create return a list of Account Names by filtering on Field1 = "yes" OR Field 2 = "no" I can't see how to use the OR in the filter.
Mobile phone version not working well
I am working on the Zoho Site Builder. In the preview the desktop version looks okay, but in the mobile phone preview many words are cut off in the weirdest (wrong) way. How can I fix that?
Zoho - Please explain difference between Thread view and Conversation view on Ticket
I have reviewed the help document here but am still not clear on the difference between the two views. As an example, I just had a back and forth on a ticket: - Customer emails support email. - I email back from Desk. - Customer responds back. - I email back from Desk. On the upper left drop down box on the ticket Zoho Desk now says this is "4 Threads" and "4 Conversations" . How is that 4 threads?? By my count it is 1 thread and 4 conversations (assuming by "conversation" Zoho means number of total
Can't rename groups on Mac desktop app
I'm working on an up-to-date Mac with a freshly downloaded Notebook app. I'm trying to rename a group within a notebook. Here I have, left to right, a note, a group, and a note. I select the group. On the top left, I select Action. On the dropdown, "Rename"
Zoho Forms - Feature Request - Year Field
Hi Zoho Forms Team, You currently have the following date and time fields: Date Time Date and Time Year and Month It would be useful if you could include a "Year" field For example a recent application I completed said "What year was your house built?"
I need help to take Reports for tickets moved between departments.
Hi, I need help to take Reports for tickets moved between different departments. Pls guide Shyam
Export to excel stored amounts as text instead of numbers or accounting
Good Afternoon, We have a quarterly billing report that we generate from our Requests. It exports to excel. However if we need to add a formula (something as simple as a sum of the column), it doesn't read the dollar amounts because the export stores
Increase Round Robin Scheduler Frequency in Zoho Desk
Dear Zoho Desk Team, We hope this message finds you well. We would like to request an enhancement to the Round Robin Scheduler in Zoho Desk to better address ticket assignment efficiency. Current Behavior At present, the Round Robin Scheduler operates
Automation #6 - Prevent Re-opening of Closed Tickets
This is a monthly series where we pick some common use cases that have been either discussed or most asked about in our community and explain how they can be achieved using one of the automation capabilities in Zoho Desk. Typically when a customer submits
Zoho Desk EU slow/unresponsive
Has anyone else got issues with ZohoDesk today in the EU? It takes an age to come back and if you do start typing something and try and send or save it looks like it times out. We are also getting this pic. ot I can't see anything on https://status.zoho.eu/
EU DC Partial Outage Resolved: A Detailed RCA
Incident Summary Due to an overload on one of the nodes in the EU DC for Zoho Desk, the system was unable to handle the heavy load, causing a slowdown in requests and resulting in a partial outage for customers with data residing in that node. On May
Use Zoho Creator as a source for merge templates in Zoho Writer
Hello all! We're excited to share that we've enhanced Zoho Creator's integration with Zoho Writer to make this combination even more powerful. You can now use Zoho Creator as a data source for mail merge templates in Zoho Writer. Making more data from
Perfomance Management - Zoho People
Hi team, I am looking for performance management data such as KRA, goals, feedback, appraisals, etc., in Zoho Analytics. However, I am unable to find these metrics while editing the setup. Could you please confirm whether these fields are available in
Deprecation of the Zoho OAuth connector
Hello everyone, At Zoho, we continuously evaluate our integrations to ensure they meet the highest standards of security, reliability, and compliance. As part of these ongoing efforts, we've made the decision to deprecate the Zoho OAuth default connector
Good news! Calendar in Zoho CRM gets a face lift
Dear Customers, We are delighted to unveil the revamped calendar UI in Zoho CRM. With a complete visual overhaul aligned with CRM for Everyone, the calendar now offers a more intuitive and flexible scheduling experience. What’s new? Distinguish activities
Zoho Mail iOS app update: Display recipient's nickname on contact suggestion
Hello everyone! In the most recent version(v3.3.1) of the Zoho Mail iOS app update we have brought in support to display recipient's nickname in contacts suggestion. Please update the app to the latest version directly from the App Store or using the
Digest Février - Un résumé de ce qui s'est passé le mois dernier sur Community
Bonjour chers utilisateurs, Le 26 février, nous avons organisé notre première session Ask the Expert de 2026. Nous sommes heureux de partager que ce fut une session très interactive, avec de nombreuses questions intéressantes posées par nos clients. Si
Zoho CRM Case Notes - Share to Customer
Hi team does anyone know the Api to set a note, against a case, to shared with customer? i cant seem to find it cheers
Zoho Forms - Feature Request - Past Into Scanning/OCR Field
Hi Zoho Forms Team, You recently introduced the OCR/Scanning field which I have found great use for with one client who receives work orders as a screenshot from one customer. I want to raise a feature request here which would make that field even more
Synching changes to Stripe when changes are made in Zoho Billing
We have a situation where we have merged customers in Zoho BIlling and then found out later that the payment in Stripe was not updated and still associated with the old customer record. The card gets updated and billed, but that payment is still associated
Send out follow-up email in the same thread (threaded conversations in individual emails) from Zoho CRM
Hi, I'm new to Zoho. I'm trying to send individual emails to my leads one by one. And I'll send out follow up email if I don't hear back from them later. However, instead of sending a new email, I want to reply in the same email thread so that the recipients
Depositing funds to account
Hello, I have been using Quickbooks for many years but am considering moving to Zoho Books so I am currently running through various workflows and am working on the Invoicing aspect. In QB, the process is to create an invoice, receive payment and then
Is Zoho Sites still actively being developed?
Hello, Is Zoho Sites still actively being developed as part of the Zoho ecosystem? I noticed that the What's New page (https://www.zoho.com/sites/whats-new.html) does not show any updates since Q1 2025. We were considering migrating our website from Squarespace
FSM integration with Books
Hi, I have spent a few months working with FSM and have come across a critical gap in the functionality, which I find almost shocking....either that, or I am an idiot. The lack of bi-directional sync between Books and FSM on Sales Orders/ Work Orders
web to lead
Can anyone help me how to create web to lead from zoho marketing automation
Introducing Workqueue: your all-in-one view to manage daily work
Hello all, We’re excited to introduce a major productivity boost to your CRM experience: Workqueue, a dynamic, all-in-one workspace that brings every important sales activity, approval, and follow-up right to your fingertips. What is Workqueue? Sales
UI issue with Organize Tabs
When looking at the organize Tabs window (bellow) you can see that some tabs are grayed out. there is also a "Add Module/Web Tab" button. When looking at this screen it's clear that the grayed out tabs can not be removed from the portal user's screen
I created a signup form in Zoho Marketing Automation with the correct field mapping, but the data is not being reflected under Leads in Zoho CRM.
web to lead from zoho marketing automation
Pasted Images not being embedded in custom mail
Hi, I'm making a custom report by email based on commentaries. I have the email ready, all working great except for images that are being pasted in the commentaries. Zoho deals with them as temp images and so it requires authentication to view them, something
Kaizen #232 - Building a Ticket Escalation Mechanism from Zoho CRM
Howdy, Tech Wizards! Picking up the thread from last week, we will continue our Zoho CRM and Zoho Desk integration. In Kaizen #231 - Embedding Zoho Desk Tickets in Zoho CRM, we built a Related List widget that displays open Zoho Desk tickets within the
Inactive License for free account.
I recently upgraded my Cliq subscription not my team (on the free version), are unable to login to their accounts. The error message received is Inactive License Looks like you have not been covered under the current free plan of users. Please contact
Deluge scripts
Why is there not a search function to make it easier to find the script of interest when modifications are required.
Zoho Sheet for Desktop
Does Zoho plans to develop a Desktop version of Sheet that installs on the computer like was done with Writer?
Zoho Books (and other Finance Suite Apps) - Clickable Item Name on Invoices and Reports
Hi Zoho Books team, It would be really helpful if the Item Name on Reports were clicable to take me to the item. The same on Invoices, often I am looking at an invoice and I want to look at the deails of a product. A link here would be helpful to jump
Zoho Books - Payment Gateway - Revolut
Hi Books Team, My feature request if to include the popular platform Revolut as a payment collection option on invoices in Zoho Books. Please upvote if you are also looking for this option.
Searching for an item from within an invoice should show any item containing the string, not just those that begin with the string.
Hello, I've found myself becoming increasingly frustrated with the limited line-item seach when adding new items to an invoice. The problem is that the characters being typed are only being matched from the beginning of the item name. This might be usable
How to Rank Tables by Row Count in Descending Order
I am trying to understand the consume of lines that grow up so fast in the last week. Is there any way to create a pivot table or query to get TABLE NAME LINES in descending order?
Dealing With One-Time Customers on Zoho Books
Hello there! I am trying to figure out a way to handle One-Time customers without having to create multiple accounts for every single one on Zoho Books. I understand that I can create a placeholder account called "Walk-In Customer", for example, but I
Next Page