Unusual activity detected from this IP - ERROR
Hi, I am getting this error again and again. I also wait for more than one hour to try again but the same error remains. [3,{'st':'REMOTE_IP_LOCKED','e':'Unusual activity detected from this IP. Please try again after some time.'}] Please help to fix this error, I cant create the users. Regards.
Mail me my cname code
I have changed my hosting server so please send me the cname code to configure the mail again.
Incoming disabled bug
Hello, I got this problem with two accounts. I disabled the accounts and when i enabled them. this problem started. now their incoming is disabled and when i click to enable i get "Operation permitted for paid user(s) only." error already wrote to support last day but no reply. kindly fix the problem and enable incoming. Thanks
Mx records saved a propagated but can't receive emails
Can't receive emails Mx records are updated :/ contact@norriserrie.com also dkim/authentication not working :( added text record: v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCnBlceyVEydJ2AC9KOG0obmtaH8bUo2RXUggjot+hP1wn/96hKYDz605PnnyJGDopaRnr0eC08gibCEENqpuLDqrXV4utElNP1DbjhqEq30NdGijiZSy5xR0RycxMGDf4Ijb6s46LHxM1OoPkybjlvT68RNMplm39YLgWeEnG5ewIDAQAB
Forgot Super Admin password
Hi, we forgot out Super admin email account on the domain @svijet7.com Please help us! Thank you! Kind regards, Andro Anic
TXT Lookup Keeps loading - Pls help me resolve
Pls refer the attachment for further details
Unable to manage domain: stuck at step "Add Mobile Number"
When trying to configure Zoho mail, I'm redirected to the page "Add Mobile Number As a security measure, you need to link your phone number with this account and verify it to proceed further." I'm not able to enter a phone number at this step. The form never accepts my phone number / password. How can I proceed ? Please note that my account has already a phone number linked, and has 2 factor authentication enabled. Thanks for your help !
How to change the address on my email to a shortened version of my domain?
Hi, I want to change my email address from fudgeit@thecleantuckerco.com.au to fudgeit@tctc.com.au. We own the domain thecleantuckerco.com.au. Thanks
super admin log in email
Hi Guys, I don't seem to have access to cpanel page only ever used vdmarno@gmail.com. Could you help please? Kind Regards
Change Domain in Zoho Mail - DKIM Problem
I changed the domain linked in my Zoho Mail account in gustavofsantos.com.br to gustavofernandes.com.br however I can not activate DKIM, I created the TXT entry however the field is not validated tried to create in the previous domain gustavofsantos.com. br and has been validated however can not keep setting this way since I do not intend to keep this domain.
Should I have 2 or 3 MX records for a GoDaddy domain?
I'm seeing conflicting instructions on the MX records we're supposed to add. One says we should have two as follows: mx.zoho.com 10 mx2.zoho.com 20 Sometimes I see instructions that claims we need three as follows: mx.zoho.com 10 mx2.zoho.com 20 mx3.zoho.com 30 Which is correct? I have three right now. It's been several hours and while I can send email from Zoho successfully I can't receive any. It's possible my DNS hasn't updated but I want to make sure that I have
set wrong email id as primary email
hello , i have registered a domain getfullstackdevelopers.com with a wrong email id soumya.mohanty@andolasoft.co.in but our email id was soumya.mohanty.andolasoft.com so sir i am requesting u please add soumya.mohanty@andolasoft.com email id as primary email id for my domain getfullstackdevelopers.com.. please do it asap.. thanks
Incoming mail is disabled
Mail users incoming mail is disabled. When I try and enable them, I get the error message: Operation permitted for paid user(s) only. Could you please help me to enable them from your end. emails domain rubasa.co Thanks
Incoming mail is disabled.
Mail users incoming mail is disabled. When I try and enable them, I get the error message: Operation permitted for paid user(s) only. Could you please help me to enable them from your end? emails domain cumedia.tv Thanks
Lost my Admin Account
Support, I have lost access to my admin account. The domain is tuabogado.co . The user account I set up for admin was gustavotuabogado.co I have been trying to change the admin account to gerencia@tuabogado.co I am unsure what I did wrong, but the login for gustavo@tuabogado.co returns " no such account". Can you give me back admin control with either the old account or my own email? Thank you, Gus
forgot admin email for my domain
Hi - Forgot the admin email for my domain hiretempo.in Please help Regards Ashish
Collector address
Can i setup a collector e-mail address, that receive the mails, if the recipient address doesn't exists in my domain?
Can't Send or Recieve Emails
Hi there, I have configured all yesterday in order to send and recieve emails. My domain is dharmaconsultoria.com.ar, and I have followed all the steps described about verifying my domain in Wix and setting the MX records. I reallly don't understand whats happening, ¿can you help me? The emails to "*****@dharmaconsultoria.com.ar" are sent with no error, but they never appear in zoho account. I also can't send emails from my zoho accounts. Thank you very much. Fernando
Temporary local problem HELPP!!!
Received: from PC0067 (190.117.245.242 [190.117.245.242]) by mx.zohomail.com
with SMTPS id 1477080832376323.79728182877943; Fri, 21 Oct 2016 13:13:52 -0700 (PDT)
From: "Gisella Marca" <gmarca@icagroupsac.com>
To: "'Flor Moreno - Mahecor SAC'" <fmoreno@mahecor.com.pe>
Cc: <usantiago@mahecor.com.pe>
References: <161020.0940384.SJCLIM0000158414@sicpdas02p> <00e501d22ba5$7136f130$53a4d390$@mahecor.com.pe> <001801d22ba6$0e958090$2bc081b0$@mahecor.com.pe>
In-Reply-To:
Zoho owned domain - domain manager not availalbe
Hi Team Domain manager option is not available for zoho owned domain(polymatsolutions.co.in) that i have. Please help me to delete this domain. This domain is no longer required.
Problem with creation of account bussiness
When I try to create a new account for bussiness, I appears an error and can't continue. the domain is coffeeplus.com.co and i have access for ftp and cPanel and this domain is purchased recently. I don`t understand the problem, can someone help me? thanks
Trouble renewing domain
Hi More than a month ago I tried to renew my domain, but there was an error in the transaction. After this, the option of renewal disappeared. I want to renew it soon because I'm having problems with the web site and emails. I need help urgently you. my domain: dcslatam.com regards
Can't Send or Recieve Emails
Hello, My domain is dharmaconsultoria.com.ar, and I have configure all yesterday with wix. At first it was all ok, but then I couldn't send or recieve emails at my zoho account. I really don't know what could be happening. I checked the MX records and CNAME, and seem to be right. What is the problem? Thank you very much.
How to Use HTML in Vacation reply
Hello Friends I want to use HTML file in Vacation reply but when i typed it i am only getting my codes
Possible improvement to the spf record check.
How about treating "PermError SPF Permanent Error" as an independent spam check. It is often caused by errors in the spf record at the option level. Such as someone leaving an ip4: entry without and address, while this makes the option invalid the rest of the options may al work as intended. Most mail servers do not seem to view this as a hard error and so do not place emails into Quarantine. Also a few of the web based spf checkers do not report this as an issue which will mean that many part time
Hi I forgot the super admin email..
Please help me tony.thomas@webkeylabs.com
I forget my admin email id please help
Hello, I have forget my admin email id can you please help me as i need to create a new email id for my organization. Please help me asap
Mail Account Bloqued
Hy, One of our accounts were bloqued due to storage limit. (not the admin account) I´ve send to the trash bin and errased lots of mails, remaining 10% free storage now. But the account is still bloqued. And control panel wont let me unblock the user now because i need a subscription account. Please need help ASAP.
Verified doimain not listing under control panel
hi I have added my domain and verified from godaddy also. Still i ma not able to see under control panel
Domain not listing after verification
Hello team, I have added the domain verification details for my domain. But still it is not listing under my control panel. attached screen shot of the DNS page from Godaddy regards Subha
Not able to see my hosted mail domain in control panel
I have hosted my domain MyInfopedia.net with few users. now i am not able to see my domain listed under my control panel.
Hosted domian not showing in controlpanel
Dear support team, I have registered my domain www.myinfopedia.net in zoho mail hosting. i am not able to find my domain now in the control panel regards subha
Blocked Email Account
Hello, Need to unblock one of our email accounts that was blocked due to storage limit. Storage has been liberated, but incoming/outgoing mail blockage is still on. Please need help ASAP. Regards.
Cannot change default mail id and account
Hi, I am evaluating Zoho for my company and during the initial setup, I've done a mistake. I've set the email account id to nikolett.dk@norcaart.com. Please note that during my domain setup, I wasn't able to go back in the process and change that. After the setup was done, I navigated to Zoho Accounts, registered a new primary email (kataik@norcaart.com) and tried to delete nikolett.dk@norcaart.com, which has became secondary. Unfortunately I get an error message: Please contact your Organization
Problem to create a domain
Hello, I'm trying create this domain viniks.com.br and the error is Sorry! Free domains with extensions such as .tk, .cf, .ml etc., are not supported. The name from this company is Auto Mecanica Vinik's it is from Brazil. What is wrong? Thank You! Carlos
Error Message When Adding Domain
I am attempting to add two domains to my email account (yacagroup.com and zachevans.org) but when I try to add them I receive the following error message: "Sorry! Free domains with extensions such as .tk, .cf, .ml etc. are not supported." I've also attached a screen shot of this error message. I've added other domains to my account with any issue. Am I doing something wrong on these two?
Super admin add and delete
How do I add and delete a super admin?
verify domain unexpected error
Hi, I'm verifying ownership of my domain using the HTML method. I'm getting a 'Sorry, an unexpected error occurred' message. Seems that I'm stuck with this. What should I do to resolve this and continue with the domain setup. Jeroen
verify domain an unexpected error occured
Hi, I'm verifying ownership of my domain www.quivit.nl using the HTML method. I'm getting a 'Sorry, an unexpected error occurred' message. Seems that I'm stuck with this. Please solve this for me, so I can start using Zoho Mail with my domain. What info do you need to solve this? Jeroen
Want to remove custom domain name but keep email account
Is there any way to remove a custom domain yet keep my email account? Example: my current email address is (xxxx@mydomain.com). I want to remove the mydomain.com and replace it with zoho.com so I can continue to send and receive emails and still have access to all the emails stored in my mailbox. Is that possible?
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