No response from Zoho - Zoho Cares?! Clearly not.
Hi Zoho, I’ve been waiting for over 4 weeks for a response from Zoho and have not had any contact! I’ve made many calls to zoho and each time get told I will receive a call back within the same day - it never happens. Please be advised I will take this
IP blacklist
Hello we can t send emails from this ip: 54.171.70.44 anymore. This ip is not on blacklist do you block this IP? Please help thanks
Zoho Inventory: item pictures not shown in pdf view and pdf print on orders (PO and SO)
All, we add pictures to items (jpg, png) which are nicely shown on the item page. When we add such an item to a purchase order and/or a sales order we see the pciture in the normal view but not when we enable the "shows as PDF": also when we print the
Create ticket, upload images and text for each customer using Python, Golang or other scripting language?
Hi Everyone! Can you please tell me where I can obtain some documentation or an example of how I can create ticket, upload images and text for each assigned customer within ZohoDesk? Thank you for your time. Below is a small snippet of doing this process
Autofill custom module issues
Hello, I want to set up a function that populates fields in a custom module called Leases with data from another module. Leases has a lookup field called Contact which connects to the Contacts module. We would like to have a function that pulls the email,
Telephony issue affecting certain users only
Hello, We have been using Zoho for our company and have an issue with Telephony. Although integrated, the user gets an error message when trying to troubleshoot by trying to access "Telephony" in Zoho. When test calls are placed through the CRM to a
Which contenttypes can we use in the sendReply api?
Hello? are there any other than plain text Content types that we can use in the sendReply api I'm trying to send the following content but i'm getting an invalid data type error "<p><strong>Dit is <em>een</em></strong></p>
<ul>
<li><strong><em>test</em></strong></li>
Sync Quote in CRM with Zoho Sign
Hi guys, I create quotes in CRM and send them to my prospects. When they accept my quote - in other way of saying offers -, I write all these quote information to the contract and asking them to sign it via Zoho Sign. Here're the images: This is the
Zoho vault not saving settings and is signing out all the time
Hello, I recently installed Zoho onto my Chrome browser and imported my information from Lastpass. Every time I log into my computer after it's been shut down and I open chrome I need to provide my email and master password pressing the Zoho button in
Test Email is not working.
Hi, I have designed the campaign and I thought to test myself to check how it looks. but unfortunately I am unable to send a test email to myself.... What would be the reason?
Restrict some people from accessing some forms
I'm working on a project where I have to restrict some kinds of people to see certain information. The project is a simply questionnaire to fill out information. But considering I only have 1 user, I want to see if I can't send a link to Admins (can see
Emails suddenly stopped working!
I can still send emails fine, but no emails are coming in to my inbox. It has been working fine for years and nothing has changed?
How can we add search option for blogs, category and others?
I have a website with so many blogs and category I just want to add search box for blogs and categories search.
ZUG Virtual Zoho One Meetups - April 2021
These Zoho-one meetups are product specific, and focuses on automation, customization and reporting within Zoho CRM. We'll look into - Setting up the Review process and understanding when to use Commandcenter and blueprint to build a full-fledged business
Unable to see social media report of more than last 4 months in zoho social
Hi, In Zoho Social we dont have option to filter social media report of more than last 4 months . So can u please tell Is it a bug ?
Share Notebooks wird friends
I would like to share some notebooks with other users. I was able to do so for one person, but for the other ones I receive the message that they are not Zoho users. However they do have the app installed on the computer and an account created. Did anyone
Creator, Form or Orchestly?
Hi, We have some manuel operations coordinated via email and we want to manage them in Zoho within an approval cycle. We have confused about "which app should we use to implement screens and approval cycle?" (Seems like most of the functions of these
Zoho Site Automatically Removed From Zoho One Bundle
We are not able to see Zoho Site application in our Zoho One control panel . So i wanted to confirm Is it has been removed or Is it a bug ? If its been removed from Zoho One package then what other application you are planning to addon in zoho one in
APAC Online Workshops - Enriching Customer Support Through Automation
We've planned a series of free online workshops for our APAC customers. These workshops will be presented by experts from various Zoho applications, and are designed to help you learn the prominent, must-know features of those applications. A workshop
Text recognition
Hi Can I turn off text recognition so my notes remain as hand written? I'm using iPad and Android phone and just use simple handwritten lists thanks in advance
Help! There is no send option for my campaign. I need to send it tomorrow
Hi Zoho World, I sent my first campaign just fine last week. I am ready to schedule it for tomorrow and there is no send now, schedule later buttons. They have disappeared it seems. I have sent the email for review, it passed. I don't know what else to
new user alway showed as pending status
hello, my colleague "m.oleksandr @ sungrow-emea.com" is always pending and can't join in Zoho. Received invatation mails many times, but can not login in with the link in the invatation mail. It said"an account already exists with this email adress in
What happens to mail sync'd in CRM when employees leave or contact emails change?
We use and rely upon synchronization of emails from our corporate Gmail email accounts, into Zoho CRM for both leads and Contacts. Questions: If an employee of ours whose emails are currently synchronized, leaves the company and that email address is deactivated, do the emails disappear from CRM? Is there any way to prevent that, if so? If we change the email address of a contact or lead, do emails previously associated with their old email address disappear from the Emails section? If so, is there
Connections to host smtp.zoho.com on the default ports failed.
I am on Mac Big Sur OS. All of a sudden I am not able to send emails from the Apple mail account. Can you please check Connections to host smtp.zoho.com on the default ports failed. Select a different outgoing mail server from the list below or click
LEVERAGING ZOHO’S MARKETING AUTOMATION TO GROW YOUR BUSINESS
We wrote an article on how to leverage Zoho marketing automation tools to boost sales. https://www.rfdmsolutions.com/blog/zoho-marketing-automation-tools Curious to learn more - we had also hosted a webinar for a more in-depth look. For those who missed
What tool can I use to send email a crm contact when they have 30 days of inactivity on my website?
I want to send an email to the contacts registered on my website who have been inactive for more than 30 days inviting them to return to visit my website.
Dashboard not updating
When new tickets or ticket responses come in the dashboard view is not auto updating for my agents. Thave to manually do this. What could be causing this as this seems to just have started.
Enhance Sales And Customer Experience Through Zoho One
We've planned a series of free online workshops for our APAC customers. These workshops will be presented by experts from various Zoho applications, and are designed to help you learn the prominent, must-know features of those applications. A workshop
Online Workshops - Zoho SalesIQ for Customer Engagement and Support on Your Website
We've planned a series of free online workshops for our Indian customers. These workshops will be presented by experts from various Zoho applications, and are designed to help you learn the prominent, must-know features. A workshop that will introduce
US, EU and Canada Webinar - How do we make HR agile?
We've planned a series of free online webinars. These webinars will be presented by experts from various Zoho applications, and are designed to help you learn the prominent, must-know features. Join us for a live webinar with HR expert, Nick Holley
OneAuth iOS app does not allow phone recovery
Tried adding my cellphone as an Account Recovery to the new 2.0.1(3) Zoho OneAuth app but every time I get an "Invalid Mobile Number" error message every time. I submitted a support ticket but I did not get a satisfying answer. Can anyone help ?
Call Zoho Books functionality from python
I am trying to implement some of the Zoho Books features like creating a sales order, creating contacts and so on from a python script. I am not able to find any suitable documentation for the same. Can you help me with this?
Shopify Revenue streams
Hi I have multiple shopify sites I want to connect with a single company within Zoho (Books and Inventory). In Books I want to be able to monitor the profitability of each site. I was told to use reporting tags but my question is how can I set all sales
Using a lookup between 2 forms and combining data into one report. How?
I have 2 forms, Employee List and Employee Assignment. Employee List: Enter Employee Names & email Employee Assignment: Using Look-ups to Employee List form, assign Employees (Name only) to several different tasks using (Single selection Dropdown) or
Changed Zoho email (due to all the unknown IP addresses that were accessing it) - Now can send but not receive emails!!!
Have no idea what is happening. I've been using Zoho for 5 years with no issues. After receiving 5+ Zoho notices that someone gained access to my email (from various IP addresses all over the US), I decided to change my email. After testing, I can send
SERVICE INTERRUPTION!!!!!
I know you are down but this is ridiculous, its been over 2 hours and our entire business is dependent on Zoho. WHAT IS YOUR CURRENT ETA FOR SERVICE RESTORATION????
Sign-In multiple DC account
Can I Sign-In multiple DC account? Note: I don't want to different browser or browser people feature sign in method. I want the single browser and single people account.
Option to select muti reviewer in zoho people continuous review
Hi, In zoho people continuous reviews option there is no way to select a multi reviewer and this thing is creating a problem for us. We really like the continuous review feature but the only thing is that it only supports one level reviewer. Like every
Leave Application Approver Settings In Zoho People
Hi, I have some query regarding the zoho people Approval settings . In zoho people when our employee submit the leave application then without any further approval from manager and director the leave will be marked as paid leave in attendance module .
Automation Workflow between Zoho Sales IQ and Zoho CRM
Hello, I am trying to set up a workflow between salesiq and Zoho CRM. Every lead in CRM has a "Visits - Zoho SalesIQ" related submodule that is actually managed by SalesIQ. Under that "Visits - Zoho SalesIQ", as soon as the visitor finishes a visit,
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