Want to change country in Zoho Inventory
Hi, When we configuring our organization profile, we mistakenly set the country as our "Branch" location. But we are not aware of that time, the country will not be changeable at all. Invoices, Dashboard and everything in Zoho Invoice, Zoho Books and
Zoho Book - P&L Reporting
Please help? Currently when running a P&L report on Zoho books, invoices are counting in our sales but also in our cost of goods sold which isn't correct, for the life of us we can't figure out why invoices are being summed in the cost of good sold and
Gravity Forms multiple checkbox field to Zoho CRM Multi-line Field.
When I use the gravity form zoho plugin to push data from my lead form into my lead page in Zoho CRM. The data from the Multi-Select Checkbox Field to Zoho CRM Multiple Line Field is shown as below. [“MON 3pm-6pm”, “MON 6pm-10pm”] I would like it to be:
Contacts with Multiple Accounts.
I am attempting to create an Account (individual module) with multiple contacts. I need to use the subform feature because each contact needs to have certain functions for that account such as, (1) can they sign on behalf of the entity (yes/no), (2) will
need to change deal owner in Zoho Bigin using make.com http request
Hello dear community, I need to change deal owner in Zoho Bigin using make.com http request I used the approach from api docs The first http request module is for authentication and scopes setting - it works fine The second http request module is for
Zoho Book report, comparing sales by item quarterly - can't do multiple quarters / year ?
I'm trying to create a report on 'Sales by item' by quarter between last year and this year, but I can't seem to custom create a report that compares each quarter of last year with each quarter of this year (in the same report) ? I only have the option
Preview loading of Files from Cliq Chat hangs the entire mail / pages.
Hello Zoho, Please fix the issue where PREVIEW of the files being sent via Zoho CHAT / Cliq hangs the entire mail/ pages. Ticket No 88395967 Thanks
No Alerts
When a user is sending a message, the message will not pop up on android and also there is no alert about recieving a new message. Notification´s turned on in app - but still not work. What can I do? If there are no notifications - an chat app is useless... Marco
Limit fields used
As you can see in printscreen i've got several fields left for creation and, after a search in zoho community i verified that for example for single line fields there's a limit of 80. I've even tried to reduce de string limit from 255 to a small number
Image not showing in email
Designed a new mailer in Campaigns and added 2 images and both load and display OK in HTML Preview. When I send a test email the first image shows up (after choosing to download images) but the second image link disappears and the image doesn't show. The second image is a jpeg and about 900 KB Please advise
No Zoho Affiliate Dashboard
Hi Zoho team, There was no an appropriate category available for this question. I signed up last night to be a Zoho affiliate (not to start an affiliate program of my own to find affiliates, but to be a Zoho affiliate marketer). I used the email activation
Importing contacts and company name not importing
When I am importing contacts the company name is not importing into the contact company field. What am I doing wrong? When mapping the fields the preview shows the compnay name. Thanks
Zoho Assist Unattende Acces
When installling unattended acces on windows we are receiving for the 2nd time today this message. Therefore i'm forced to use teamviewer in place... Please can you explain what we're doing wrong besides that this worked before in good way.
CRM Sync Deleting Billing/Shipping Phone Numbers
My business process involves programmatically creating customers in Finance via Zoho Flow when a customer places an order on my Woocommerce site. The customer is created as an Individual customer. This process fills out the customer information, including
No way to schedule recurring invoice to generate before invoice date?
I cannot find any way to generate our invoice 60 days before the invoice due date. We are migrating from Quickbooks Online but it appears there's no option to handle this and I can't figure out any work around. Any ideas? Quickbooks Image:
MANDATORY_NOT_FOUND error when trying to insert data
Hi, I am trying to use the CRM api to insert a lead record. I have checked that the mandatory parameters are 'Company' and 'Last_Name' (as per the fields on the CRM page) I still get the error code : MANDATORY_NOT_FOUND, api_name: data, message: "required field not found", status: error. Here's my dummy json { "Mobile": "5555555555", "LeadOwner": "leadOwnerleadOwner", "Salutation": "Mr.", "Full_Name": "firstName customLastName", "First_Name": "firstName", "Company":
cannot verify my domain
hi guys i cant set my domain (assetya.com) for the email service. Please help Regards Doron
Relaying diallowed reason 553
Hi there, I can receive emails but could not reply to them as it shows the following error; "Reason 553: Relaying disallowed. Invalid Domain-arslanali.me"
IMAP/SMTP error
The IMAP and SMTP server recently stopped working on my account. It is not possible to receive emails through Spark or any email application. How can I resolve this?
CRM-Finance Sync Deleting Billing/Shipping Phone Numbers
(cross-post from Zoho Books forum) My business process involves programmatically creating customers in Finance via Zoho Flow when a customer places an order on my Woocommerce site. The customer is created as an Individual customer. This process fills
Campain test e-mail not sending
This is my first attempt at using Campaigns... Every time I try to send a test e-mail, it tells me "Failed to send test email. Please try again later" I've waited until later and I'm still getting the same message - is anyone else having the same problem,
Mobile View - Not Friendly
Hello Everyone! As you can see here, i want to know what to do with my email template. On my mobile view, you can see that my name is in 2 lines, and the numbering is not supposed to be on the top. Is there anyway I could do for the mobile view to like
API credit to access zoho projects
I have asked for some API credits to access zoho projects, which I can obviously pay for. However the support team has been very hesitant to provide those. Why is it so?
VAT ID
Dear Zoho Commerce Team, many Zoho Commerce users in some Zoho Commerce threads are asking very loudly the same: due to EU regulations we need a VAT ID in the Zoho Commerce framework. (https://ec.europa.eu/taxation_customs/business/vat/eu-vat-rules-topic/vat-invoicing-rules_en)
Attention Content Character Limit Issue
Hello, I am trying to customize/format the content that is shown on an invoice sent to my customers, and use custom fields in this content. However, there is a 255 character limit set on the text you put into the "Attention Content" field on an invoice.
I'm unable to receive mail sent to myself.
Email sent to me from me is being blocked, a.king at securityranger (dot) com. This problem comes from my WP website of the same address with a custom SMTP installed using Sendinblue services. MX records look to be all fine, and I can receive and send
Information Details at the bottom
Hello everyone! I want to know how do I remove the information details below? I did not include it on my email template, but we i preview, It does appear at the bottom. Can anyone help?
Zoho Creator Can't Create a Spreadsheet Report
Hello I have an existing creator app with a bunch of form data. I want to create a new report in the spreadsheet style. I'm able to do so, but in the view report I can't edit any of the cells and this little red * shows up at the top of the report. I
the workdrive app on my iPad is stuck in notebook.
I have a desktop that shows my folders. However, when I open the mobile app on my tablet I can't see any of them. Additionally, it says notebook at the top left with a pulldown showing a checkmark. I've tried tapping the checkmark hoping it will take
How do I Change a Propertie Field (Owner of Goal and Marco) from Projects
Prezados, bom dia! Preciso alterar as propriedades dos campos META, MARCO (Milestone) e PROPRIETÁRIO DO PROJETO no projects, mas o campo é bloqueado para editar as propriedades (nas Configurações). Como proceder? Segue o print dos campos bloqueados!!
Corporate taxes.
Hello There , I need to record Corporate Taxes for a client in Uganda, Tanzania, South Sudan and Rwanda, and its not available in the Global Edition for Zoho Books which is being used in the region. Kindly provide a workaround for this issue.
Is there a way to disable tracking some of the categories with Vault?
For various reasons, I do not want vault to keep any information about payment cards or bank accounts. How can I disable these categories so that I no longer have the system ask me to save them?
Deleted my data / Trying to get it back
Hello I deleted my data how can I get it back ?
Many Actions from Zoho Books Stopped Working this week!
Zoho, 1. We have been using the Zoho Books "Update customer in Zoho Books" action for years without issues. Below is the action. When we don't have an email address, we update the email address on file as noemail[at]gmail.com HOWEVER, starting a few days
-External Members are Restricted
Hi, I cannot add external members to a group. I disabled Streams and I know it takes a while because I'm on a free plan but it's getting long and I absolutely need it now to be able to run my business. This also doesn't work with Zoho email addresses.
Shopify domain verification
Having issues verifying ownership and progressing to the next step to utilize Zoho as primary email. Shopify is the host but Zoho points to google for verification and google points to Shopify. I initially signed up for google workspace for emails but
Issue when running this SQL query in Analytics
Trying to solve for the issue in this query when creating a query table in Analytics. Getting an error message "Encountered AS" in Line 2. SELECT "Completed Jobs - Structure".* WITH RankedData AS ( SELECT "JOB#", "BDM Total Commission Earned", ROW_NUMBER()
Currency revaluation
Hi! I've got a problem with offsetting cash balances denominated in foreign currency. I have cash in bank in foreign currency. I've spent it all and have zero balance. BUT! Zoho shows some amount in my BCY. In FCY the amount is nil, but in BCY it still appears on the balance sheet and in the account itself. A kind of magic. Can someone help?
Need support on subscription and auto top-up for Zeptomail
Hello Zoho We need to automatically deduct subscription charges for Zeptomail with our corporate Credit Card Ticket No 86290605 Please bring this this feature Thanks
Zoho is down for our team in INDIA
Hi You are showing that your services is up in CHENNAI but not one of our Indian team can access our ZOHO products currently. This is urgent, please can you advise status ASAP
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