Codeless Chatbot Issues
Hello, I like the codeless chatbot as it doesn't require any coding skills. However, I faced some very annoying issues that I believe should be fixed very soon to make the chatbot useful. The chat transcript is automatically sent to the customer after
Webhook - Leave Tracker
Hello, I can't seem to find how to receive "First Half" or "Second Half" of allocated leave via a Webhook. I have the following exported: from: 05-Sep-2022 to: 05-Sep-2022 Hours: 0.5 LID: 35779000000349019 But I'm not sure if the user is having the first
Skip mandatory subform field when editing Zoho Form
Hi, We have a mandatory subform field in a Zoho Forms that users must complete when submitting the form. When they update the form, the subform fields do not prepopulate as the main fields do, so they are forced to re-enter the subform field information
Functions get duplicated when you republish a journey in CommandCenter
Whenever you update then republish a journey in CommandCenter, any custom functions referenced from Custom Functions get duplicated.
Not have an option to fine tune the bell icon notifications
I spoke with support and they told me thath not have an option to disable the bell icon notification but only the email notification. Also they told my that you do have a road map on implementing the option to disable it and i can expect it in near future. I open this topic because is crucial feature and it will be better discused here and informed when available. The problem is that when you have in the bell 99 notifacations equals zero. Is the same as you do not have notifications. I suggest the
URGENT REQUEST ZOHO SALES IQ ROBOT.TXT.. BLOCKING GOOGLE FROM INDEXING OUR SITE.
URGENT REQUEST ZOHO SALES IQ ROBOT.TXT.. BLOCKING GOOGLE FROM INDEXING OUR SITE. Please see the attached file. It is a warning from google that the Sales IQ Widget is blocking GOOGLE FROM indexing our site.. this is a warning that we receive in Google
URGENT!! After removing a team cause i had configured it wrong, in trying to recreate it i get ID TAKEN error
Zoho Mail Bookmark Import/Export Problem
Hi, There is a problem/bug with Zoho mail Bookmarks. I have created bookmarks in Zoho Mail App where I am able to add Web URL, Title and Description. But when I export these bookmarks I don't see Description in exported file. Also when I am trying to
Zoho Books - Account Transaction API & Excel Query
I have been trying to export the account transaction from Zoho Books for some time. I was able to get the data based on Postman by following the API Docs by Zoho. My requirement is to import the Account Transaction Report from Zoho Books to Excel using
Related List Duplications
Hi there, When I assign a product to an account and vice versa, in their respective modules, it creates a duplicate related list. Any ideas on how I can fix that? As well as, the pre-set related lists show no records found and render it unable to find
Not enough permissions to add attachment to Invoice
Hey, I have been trying to automate some attachment processing and hit an unexpected permissions issue. My goal is to automate the upload of some files as attachments of Invoices. My steps were the following: Created a new self-client through the Developer
Conditionally mandatory field??
Hi, Ive seen similar threads on this but none of the examples shown have worked for me. Say I have text fields “Name” and “Description”; and a drop down called “Status” that has 2 choices: “Save” and “Ready”. My Name field is always Mandatory, that’s
Not able to access multiple apps
I am unable to add following applications: Books, Expense, Payroll 1) When I tried to add the application "Expense", the following error occurred: "ZohoOneException: UNKNOWN_ERROR: The organization you are trying to join is deleted. Please contact support@zohoexpense.com for
Updates not deployed for trial users
I am testing out my Vertical App with my production instance. I made some changes and proceeded to perform an upgrade. I received an error that user account exceeded the allowed amount of custom fields. I can only assume this is because they (me)
CRM is so slooowww I can't access it since yesterday.
My connection is good and I can access other Zoho app but when I click on Zoho Crm it's loading on my end. My other team can access their app but I can't .
every day massive problems like newb!
Zoho Campaigns only have option to send different confirmation emails per form. But if you are using API or thirdparty forms you cant have different confirmation emails. :-( This is the reason why other professional newsletter services like getresponse
Add Macro of "Bank Charges" in the Payment Thank you email templates
Hello There, It will be good to add one Macro which is of "Bank Charges" field that we have in Payment receipts, in the email templates for "Payment Thank You" emails.
Dont use zoho campaigns in europe!
In Europe you need an footer with imprent also for double-optin/confirmation emails! Zoho confirmed: Its not possible to have this: https://help.zoho.com/portal/en/ticket/4012705250266 And zoho also do not have different confirmation emails per subscriber
Problems sending emails
Hi, all mails sent to the following domain @vilux.com.py generan this error: xxxxxxxx@vilux.com.py, ERROR CODE :550 - Please turn on SMTP Authentication in your mail client, or login to the IMAP/POP3 server before sending your message. sender4-op-o12.zoho.com
Questionnaire does not SHOW LOGIC
It is difficult to review a questionnaire with complex logic in Zoho. Solution: some survey software will show the logic on the export version of a questionnaire (e.g. MS Word version) so that it can be used for review (it's easier for some people to review on paper, or in a wordprocessor document). An example is shown below (you will see the logic shown in brackets at the end of the question): Q.9 How did you find the service provider? q I saw an advert
Zoho Docs running really slow
We are sharing a zoho doc and if I want to make changes to a cell I click on it and it hangs up and is so slow.
How to speed up a website?
Hello! There is new google update coming on the edge and I am worried about my site speed. because each and every website demmands the new and best site verision. So the speed of the website is most important. Is there any one who can guide me about
Quarantine notification received but nothing in quarantine
Hi I manage a few clients and have them set up as "partners" I can access the quarantine easily using the partner console link in the control panel. While I was still asleep, early this morning, there was an email saying "emails addressed to you were
Emails are going in to retry queues after sending it
Emails are going in to retry queues after sending it and is there any place I send my complain in Zoho mail account or is there any live support. Need help to check what is the issue. i have received and sent some emails in morning but after 2pm every
"active contacts" are more than number of contacts in my list
Hi there. I have been trying to add some new lists to my account. It said that I was going over my contact limit for my subscription, so I deleted a few lists that I no longer needed. I have counted the total number of contacts I have in each list (which
Problem whith max upload file
Good evening, Within our e-commerce we have a section for downloading pdf catalogs, but some of them exceed the weight proposed by ZOHO Ecommerce. Could you extend the maximum upload or tell me how to do it? We have tried with WordDrive but it does not
Unable to send email getting an error "It doesn't have any eligible contacts in the selected mailing list"
While sending the email getting, an error "It doesn't have any eligible contacts in the selected mailing list."
Commerce Newsletter Element
I've added the newsletter element to my site and have been testing. At the moment a confirmation email is sent out from mail1.zcsignup.eu. This mail server is filtered out as spam by both Gmail and Zoho mail itself. My domain is verified with spf and
Error Adding Commerce to Zoho One
We have an account in Commerce. And a One Account, we want to add the Commerce to our Zoho One suite of apps and stop paying a separate fee. When I try to add it, I get the error below, and the create new account repeats the error. Create a New Account
My browser slows down because of scripting errors
Every time a full reload of Zoho Social dashboard is requested the browser slows down. On closer scrutiny I observed a bunch of scripting errors logged in the console as illustrated below
SLA Activation problem
Can you help us in our problem? We currently have 2 SLAs. 1. New to In-progress 2. In-progress to Closed were currently having problems with in-progress to closed. We chose Status field update on "When do you want to execute the SLA". but every time status
Applying Count and Group By in an aggregate formula
We wrote a query that lists what we need and we are looking to create a graph to visualize the data monthly. Some IDs appear more than once in a month and we want to exclude those. Is it possible to do this in an aggregate formula? As much as possible,
API: Upload Large files with JS
Hello everyone!. I'm trying to upload a > 250 MB file with the API method: https://upload.zoho.eu/workdrive-api/v1/stream/upload When the response is received, it contains the following status Text: "Domain is not verified" - The request is send from
Scheduled Posts Do Not Appear in Scheduled Posts List or Calendar View
I have posts that are appearing in my social media channels that did not appear in my list of scheduled posts or the calendar view. I'm starting to think my view of scheduled posts is incomplete. I have the business version of this platform. Has anyone
One Way Video Interview - No Audio Testing
Hi Team, we have done a bunch of one way video interviews with our job applications. The functionality is great and we see this as a powerful tool in assessing candidates - great work! We have ran into a problem with several of our candidates where the
Zoho Forums/Discussions is wrongly detecting the Browser Version
When I try to click a link on Zoho Forums notifications from Thunderbird and the latter launches in its own browser getting this notification I am using the latest version of Thunderbird meaning it should be using the state of the art firefox browser.
Unable to see emails from Gmail to Zoho
Hi! We have Support Email Address and From Address set up already but the emails are not linked or being forwarded to Zoho. What to do to have this fix?
NOT RECEIVING EMAILS???
HI TEAM, I AM NOT RECEIVING ANY EMAILSS??? PLEASE CHECK....
can't install zoho workdrive app in ubuntu 22.04
give the error as follow: arcio@marcio-ThinkPad-E590:~/Downloads/ZohoWorkDrive$ ./.setup gtk-update-icon-cache: Cache file created successfully. exiting... marcio@marcio-ThinkPad-E590:~/Downloads/ZohoWorkDrive$ Opening in existing browser session. [28210:28210:0100/000000.685366:ERROR:sandbox_linux.cc(377)]
Custom Button to auto populate a custom field in Sales Invoice
Hello, I want help with a deluge for executing a Custom Button in Invoices named 'Status of Invoice', where I would have 4 options to choose from after selecting the Custom Button: a) Del CHallan b) Dispatched c) Delivered d) Undelivered. The logic of
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