Mailbox disabled
Hi, we'd like you to solve an urgent problem: we have 4 disabled mailboxes and don't know how to enable them. We need this fixed asap. Thanks and regards,
Emoji support in HTML email signatures
Hi Zoho team, First, congrats on the improvements created for Zoho Desk. I noticed a problem when trying to add an email signature to an agent. If the signature contains an emoji, it does not add in the agent signature area. Take this HTML signature, created with Bybrand, as an example. Note the emoji below the agent name. Signature with emoji When you try to add this content, only the part of the name is inserted. As an additional, to better exemplify, I recorded a quick video for understanding.
No way to log out of Zoho Mail
I've just opened a Zoho account. Using the mail service. I see the sample page on the log in page - the e-mail is on the top, to the left of the "settings/help" and other icons on the top right. I don't have that - I just have a red "Enable Mailhosting" link. Nor do I have a picture/icon on the very right of that row. I'm presuming one of those would allow me to log out, but I don't have them. Help?
Can't Recieve Mail, MX-Records are updated in GoDaddy DNS
I have updated my DNS MX-records in GoDaddy to point towards Zoho mail, like so: @ mx.zohomail.com @ mx2.zohomail.com 20 @ mx3.zohomail.com 50 In Zoho, when I try to verify the MX records, it gives me this error: We could not find above MX record from
Agent invitation bug
Hi Zoho Team, I would like to ask of an issue we encountered where as when the agent invited clicked on the Accept Invitation button he is redirected to a different portal instead of Zoho We've reinvited the user a couple of times but the issue still
How to do sync server while using the zoho mobile crm app
Hi, i am having an issue using zoho crm mobile app. When I tried to send a pro forma invoice that i created from the zoho crm mobile app, it gave me an error and said that ´This record is yet to sync with the server’. How can I solve this?
Undeliverable email and Unverified Sender on Desk tickets logged by email
We have recently changed over mail servers and had to re-arrange our mailboxes and aliases in each and since that time testing of tickets we have raised via email to Zoho Desk have been failing and not been created. We have several departments set up
Unable to send message;Reason:553 Relaying disallowed. Invalid Domain
Hi, I keep receiving this error when trying to send a mail, but receiving is okay. Please assist.
This user is not allowed to add in Zoho. Please contact support
Hi there im trying to add executiveclub@businesseliteawards.com but i can't it shows
Cant Create an email id : AA101:Oops! Something went wrong. Try again later
i am trying to create one email id roberto@sabah.pe, but i cant, because show error AA101. Can you help me please?
Can no longer hear ringing or callee.
I'm using Phonebridge and Twilio to dial-out and get the popup. Popup seems to be working but I can no longer hear ringing or speaking on the other end no matter how long I wait. Seems to be a poor integration with Windows Sounds. Anyone know of a
Pivot Chart - comparing data from the same field
Is it possible to replicate the attached screenshot (which was created in Excel) in a Creator Pivot Chart? The blue columns are aggregates of a single field, ALL records. The grey column is data from the SAME field, but for a SINGLE record. I've played
Uncategorised products
Hi guys, can someone tell me why if I edit a product, select a category, save product , when I open one more time it has always uncategorised as category?
Erro 553
Olá boa tarde, Está reportando o seguinte erro: Não foi possível enviar a mensagem; Razão: 553. Relaying disallowed. Invalid domain - make2@mgengenhariaeconsultoria.com.br
2FA - OTA verification
Hi, The OTA verification request of Zoho assist caused inability to login - due non arriving sms - many times before. FYI: At this point i am waiting to be able to log into my account since 4 days. As this is a recurring problem, and it seems you are
Need help getting my data out of Analytics into Mailchimp
OK so I have spent many many hours trying to crack this and just can't seem to resolve it - anyone able to offer me a solution? Will reward you with loving thoughts and, if you're close enough, beer. I make various sales on my website using a third party
Expired
When trying to access my technicians get this message, what should I do
PULLING RECORDS FROM EXTERNAL API DIDINT WORK
Hi everyone, I just want to ask if you have a solution for this. We already reach out to Zoho Support about this problem. They suggested optimizing the script and looping in the script and upgrade the current plan of the account, We already optimize
Some recent discoveries re Zoho Inventory in Australia ...
We have been using Zoho Inventory in our business now for the past two years or so. As an inventory based business, when I chose Zoho (One) as our software at the time, part of the attraction upon looking at the features was Inventory's possible integration
Zoho Show - Amazon App
There is a problem with the Zoho App in the Amazon store I am using a firestick for display. My slideshow only is filled with embedded graphs. For some reason, after signing; when I display the slideshow the embedded graphs do not load, and instead I
C# API TOKENS TO ZOHO CRM
Hi I'm encountering this error, I'm still new in integration to zohoCRM My "ZCRMRestClient" can't be found in my Main() and "ZohoOAuthClient". I already set up the app.config. Main Class() App.Config()
Relaying Disallowed - Invalid Domain
Bom dia Não consigo disparar e-mails, estou com o erro: Erro Descrição: The message could not be sent to the SMTP server. The transport error code was 0x800ccc6e. The server response was 553 Relaying disallowed. Invalid Domain - contato@tueocara.com.br (conforme
Adding Accounts to Campaigns
I'm setting up a campaign and I need to add some existing accounts to the campaign. The campaigns page has "Add Leads" and "Add Contacts" but no "Add Accounts". I need to add existing accounts to the campaign and it does not make sense that I can't do this with Zoho CRM.
Notes Not Saving
Trying to save a note in ZOHO CRM under a contact. Nothing will save. Now I realize that many notes I have been entering have not been saved over the last month. Some are there but others are not. When I hit save the notes disappear as well as the box
Translate to new language saving only the last translated section
Hi, I found a very annoying problem with language translation. When i translate my app to different language (in my case Hebrew), i have to translate a section, save it (window closed) and open again the translation menu. If i don't save after each section,
Mail Delivery Status Notification (Delay)
This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Sun, 26 Sep 2021 20:17:20 -0700 from info@woengineering.com [info@woengineering.com]
Error al insertar un nuevo valor en una campo de tipo lista de selección
Buenas, Estoy intentando añadir un nuevo valor a un campo tipo lista de selección y me muestra el siguiente error: "La opción de la lista de selección que ha especificado ya existe como valor de referencia de opción que está en valores no utilizados.
Creating Deadlines
We are trying to create deadlines for individual steps within a transition. Ex: in real estate transactions, each step(appraisal, repair negotiations, closing paperwork, mortgage inspections) has a deadline to meet to get to the ultimate deadline(closing
Creating Pipefy cards is not working
Hi We have several attempts to create cards in pipefy and is not working... Thanks
form links and field aliases to update existing form
Hi We are trying to create a form that goes through a few steps of information gathering from different departments before being deemed complete and sent to its final destination. we need the data gathered from the different departments to be uneditable
WWW.LENET.CO.ZA
Hi Zoho Help Please assist, we have 404 Problem whenever we are trying to publish our website. The domain Mapping has been done accordingly. On Zoho Commerce everything has been done accordingly but it keeps providing us with this 404 Error. We have
NO PTR Record for mx2.zoho.com : 103.91.166.141
Hi Zoho, You have no PTR record for your secondary mail server. 20 mx2.zoho.com.au 103.91.166.141 ERROR: No reverse DNS (PTR) entries. The problem MX records are:141.166.91.103.in-addr.arpa -> no reverse (PTR) detected You should contact your ISP
Mail system not working, MX record problem
I can send emails but cant receive even though I have corrected the MX records, please help!!!! mydomain : rbconstruction.com.np
SalesIQ not working any more , when user at mobile app send messa
Hi, SalesIQ not working any more , when user at mobile app send message it stuck at sending.. , the log show error "stream closed". it was working this morning.
Why does Zoho Assist for OTP when other browser tabs are all logged on respective Zoho products?
I have individual browser tabs respectively logged onto Zoho Mail, Writer, Sheets etc. Despite this when I try to logon to Zoho Assist in a new tab it still wants a OTP verification. Looks like Session authentication issue?
Jira Integration
Hi, When an email is received in ZoHo, it doesn;t update the email within our Jira platform. Manually typed updates are copied up to Jira automatically. Is there a reason for this? Cheers
Prerender Open Graph Metadata
Prior to the switch over to the new templating engine, it seems as though Zoho Desk would prerender the Open Graph metadata directly into the HTML of the page. This means sites were able to easily scrape the Open Graph metadata and render previews in a straight forward manner. For example, we use Discourse as our community software and it previously did an amazing job rendering a small snippet about the help desk article whenever we link to them. Example: Unfortunately, after we were required to
Chat window not showing up on website
Here are some bugs I found with the Sales IQ zoho chat + some ideas to implement: IN BROWSER --> Opened a new incognito window and opened the site. www.ozapato.com --> Chat window does not come up --> --> if you start a proactive chat from zoho sales IQ, then it comes up Before https://www.dropbox.com/s/focq1fugl4eltxk/Screenshot%202016-04-27%2018.49.09.png?dl=0 After https://www.dropbox.com/s/awmbv44fpd6c78q/Screenshot%202016-04-27%2018.47.23.png?dl=0 IPHONE 4 and 5 browsers virtual machines >
Attachments sent with Zoho mail not getting delivered to GoDaddy email
Hi, One of my clients is not receiving attachments sent from my Zoho mail account to their GoDaddy email account. No such problem when i send attachments to gmail accounts. What could be the problem here? Please help. Thanks Aniruddh
impossible de connecter une nouvelle page Facebook
Bonjour, Je viens d'être nommée administratrice d'une page Facebook. Or, impossible de m'y connecter via Zoho Social. Comment faire ? Merci.
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