Email Opt Out
Hi I have noticed tonight that selecting this option for a contact, you cannot email within zoho mail or the email mobile application. Why is this linked, of course i would like to be able to send them emails that are nothing to do with the campaigns?
New OAuth workflow and limits on Cloud Function calls
Ok so here's the issue: we have an application that supports workflows for various external Zoho accounts. In order to keep from migrating the application and re-configuring every time, it makes more sense to keep it central. I've gotten an OAuth workflow
Mail Config
hi, yesterday I got a Zoho account, but am not able to configure and link my domain to my Zoho mail account. My domain is on GoDaddy ... I've already tried configuring the DNS, MX, CNAME settings, but to no avail ... Please help! Thanks
Record is not updated even though function says it was
See screenshot. Update result says succeeded, but the record's fields are not updated. I double-checked the LeadId.
Migration Wizard non-existent
I'm right in the middle of the Wave to Zoho Books migration and ready to import our transactions in to Zoho Books. Only to find that the Migration Wizard is nowhere to be found. It's the long holiday weekend and Zoho support isn't responding. There also
Restore Deleted emails
Dear Sir, Unfortunately, i installed outlook to use my zoho email, then all emails appeared in outlook, because my storage giong to be full, i deleted all emails on zoho, then it deleted immediately in outlook program, can you pls help me restore all deleted emails??? Thanks... Muhammad
Permission denied for telephony
i'm the super adminstrator of my zoho crm account and when i wanted to activate telephony I get "Permission denied because im not the adminstrator of the account", i writed support but they doesnt reply back
Cant publish new content
My site https://david.montemayort.com is up and running i have had zoho products for more than 4 years now, I am not able to add new content. the message "unknown error ocurred" appears whenever i attempt to publish page even after I remove the content. It is published but i cannot modify the published version, this started happening 10 minutes ago... this is a critical issue for my business.
zoho security breach
So as i am working, I get a notification that dropbox logged a new password, then again with different loggin. Pulled up what is being logged and this site comes up..... https://accounts.zohoportal.com/accounts/signin
Use between computers
I have been using Zoho writer for desktop on my desktop computer and recently started using it on my laptop. After the first time I used it on my laptop I am no longer able to use it on my desktop. It freezes and doesn't allow me to keep writing. I can
Problem Code
Why will the below code not work to create a task. It doesn't fail over the task just isn't created. All it does is update the "Lead Status" leadDetails = zoho.crm.getRecordById("Leads",leadId.toLong()); //info leadDetails; Taskmap = Map(); Taskmap.put("Subject",ifnull(leadDetails.get("
Social Media post are not being seen on Linked In and Facebook
Hello I have been using Social to manage my post, however my post are not being seen on peoples feeds. Primarily employees and close contacts. Can you give me some advice on what to do?
Desk email templates not mobile friendly
Greetings, I am just in the process of setting up my new zoho desk for our company. I createn automated notify on new ticket creation, back to the customer. In this custom email template, I mostly used the zoho default template, and installed some
Difficulty to send email to all email account hosted by sympatico.ca
I got some costumer who have a sympatico.ca email account and when i email with zoho mail or send invoice from zoho invoice. I receive an email from zoho with a bounce notification. Someone have already noticed this?
Zoho Form PDF File Name Error
Hello and thank you in advance. I am trying to edit the PDF file name that is attached to an email recipient. I believe I have it configured correctly. I will explain below and show some screenshots: When the PDF is uploaded to my Google Drive, the
Get ID from Lookup Field
Hi, So I have a form Projects that has a lookup field of "Builders". I want to export my Projects in CSV, but I need Builders field by ID instead of the actual name from the lookup, as the CSV export, exports with the name not the ID. So for this reason,
Exposing Leave Module to Analytics of Zoho People
Hello Team, It would be really great if we can expose the leave module to analytics(Both Standalone as well as Inbuilt in Zoho People). There are many requests for this from our clients. Hope this gets released soon
Can I get candidates notes passed as an data when a webhook is triggered? If not, then is there any other way to get it?
When a note has been added to the candidate in Zoho Recruit, it must trigger a webhook and that webhook must pass the candidates ID along with that note written. As of now, I have successfully implemented everything except the "notes" data part passing
Moving documents across folders
Until a few weeks ago, it was possible for Managers to move documents between folders (following the process explained here: https://www.zoho.com/projects/help/organize-documents.html#move-folder) However in the current version this capability seems to be gone. How can I move documents now? It is a rather crucial feature and I would like to be able to use it again.
ZOHO MAIL QUERY
I am failing to create new users, it keeps saying "user already exists in your org" kindly assist urgently
Zoho stop replying to support tickets
Hello, I have to raise this discussion publicly because Zoho have stopped replying to several support tickets this week and both are urgent matters. The first is around Zoho Workdrive. We have been trying to migrate from Google Drive (GSuite) and despite
Operation not permitted when trying to add the admin account, after domain verification
Howdy, I get this error when I try to create the admin user after I verified the domain: "Operation not permitted"
Italian "Fattura Elettronica" (Invoice System) and Bank connection
Dear Zoho, starting from the 1st of January invoice sent by email won't have any legal value in Italy as the government is implementing the Italian "Fattura Elettronica" for B2B, B2C and PA. I'm really looking forward to integrating Zoho One in our company but I've found this to be a huge drawback. I'm wondering if there could be any solution or workaround (from the integration to a 3rd party SW/App/API to the ability to export xml files for invoice, etc...) that could streamline the process. Also,
Zoho.loginuserid is not fetching right Login User Email ID
Namaskaram Zoho Creator Developer Team I am using Default Send Mail functionality in Workflow. I have added "Zoho.loginuserid" for "To" address When the Email is got triggered instead of taking Login user Id it is taking Workspace Owners Email Id and
Workflow emails not sending, even though logs show email being sent
Workflow automation logs show emails being sent, nobody in the list is getting them and they are not going to spam or another folder. It is hit or miss, some of them work and are sent and others just show a log entry but no email is ever sent. Where can
Can't edit campaigns models after first edit, lot of errors in console
Hello, In Campaigns, we create a new campaign, we select a template from Zoho library, we make some changes and we save it as a new template. Then we create another campaign and select the last created template we made. At this point we cannot modify this one anymore, the text cursor never appears so we cannot modify these templates. There's a problem with the campaigns tool ? Thanks in advance. Best regards.
Zoho Mail Postmaster error.
Hey, How do i stop getting this error everytime when I want someone to email me? Message not delivered Your message couldn't be delivered to islipperycedder@goatcraft.co.uk because the remote server is misconfigured. See the technical details below for
API value for boolean fields
Hi, I'm having an issue where the checkboxes are not changing to "Uchecked" when using the PHP SDK. Setting the API field to boolean value true works to check the checkbox, but setting the value to boolean false doesn't work to uncheck the checkbox.
Edited topic descriptions disappear from sign-up form
Hi I've just found that if I edit the descriptions of the topics I add to a sign-up form, the edits disappear after I save the form. You can follow the process from the screenshots. 1173: how the form starts 1174: I edit one of the topics 1175: I add
Wrong translation
Hello Team :) I started using Workplace. It started in english and switched to french. The translation is incorrect. French should'nt be translated into "Le français", but "français" (or "Français", Capital letter in the menu). Which means the acknowledgment
Persisting Issue with Lead Source Resetting to "Website Visit"
I searched the forum for the case of Lead Source being automatically set to "Website Visit" by SalesIQ after each lead's visit to the website. The issue there is that it overwrites the true lead source which was initially entered in CRM (say, Facebook
Automated bank feed support deprecated
Hi, Can I ask what the plan is for replacing the previous automated bank feeds for the UK as I've currently got a notification at the top of my banking screen in Zoho Books saying "In the light of the recent CJEU judgement, we’ve deprecated support for
Accessing Zoho email through eM Client
I just installed 'em Client' to access my Zoho emails, but I am receiving this error which says - Server says "Unauthorized". There are boxes for username and password and OK and Cancel buttons. Pressing the OK button just brings up the password required message again. How to fix this?
NO recibo correos a mi correo zoho
No recibo correos desde gmail o de otra cuenta a mi zoho. Tengo mi dominio www.sytasociados.cl y no recibo correos a mi cuenta de correos zoho ltorres@sytasociados.cl dplatt@sytasociados.cl rsuarez@sytasociados.cl contacto@sytasociados.cl por favor revisar que sucede o como puedo darle solución a eso?? saludos
Intelligent Triggers customaction not working
I am having difficulties setting up customactions within our website. First question: What is the amount time it takes for a setting change to be applied? I have noticed that when disabling a rule the change won't become active for a period of time. This
mobile app leads sorting problem
I set leads sorting to be in descending order by create date but it looks like the setting is simply ignored. I tried both on iPhone and Android.
Workdrive External File Share - Not Working
Whether sharing a single file or a folder using Workdrive External Link sharing, we are getting errors trying to retrieve the file/folders. Tried on Chrome, Firefox and Edge, same results for each. Tried copy/paste link, open from external email, same
Cuentas de correo
Quiero poder abrir dos o más cuentas de correo Zoho, sin tener que cerrar la que tengo en uso
Since Cliq app update- no longer syncing
My clip app on my iPhone 11 updated this past Saturday (Jan 30, 2021) and hasn’t been able to sync any new messages since. The messages are there on my desktop, but when it tries to sync messages, the app crashes or freezes up.
Workflow Trigger - Create - Stopped working for converted Accounts
Hi, i just noticed that a workflow that was set to trigger on Create for accounts lately stopped working for accounts that were created through Lead conversion. The last time it did work was on December 14. The next time we had an account created through
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