Assigning users to all projects from a specific group
Hi all! We really need to have a possibility to assign all projects from a specific group to users. With the current design, we can't manage our projects properly - we have around 10 departments working on projects and they are grouped into 8 groups. We have around 600 active projects so it's more or less 75 projects per group. Very often we face scenarios like these: new employee joins our team and we need to assign to him projects from 1-3 particular groups (depending on his designation) one of
Can't add new user even if I have bought 5 units and extra
Hello, As I mentioned in the title, i i have bought extra 5 units of email lite to have in total 10 (5 free and 5 that i have paid) but unfortunately I keep receiving the error that I have reached the max user limit when i try to add new mail
Trying to configure a creator app in the CRM gives me a refused to connect error
I'm trying to configure our app in the CRM to change the way it's displayed. however I keep getting this error. What do I need to do to solve this?
My email stopped working
I am not receiving emails or sending, is stopped working after I transfered my domain to Bluehost. I follow the configuration to zoho MX as is explained in the comments: mx.zoho.com, mx2.zoho.com and mx3.zoho.com and is still not working. I have sent
Invoice Item without currency symbol
Hi, Probably a basic issue, but couldn't find the solution for the past 3h on the forum. On creating an invoice the item rate and amount has a value but without currency symbol (Euro in my case). Also the subtotal stays without currency symbol. Total
Resolution of watermark image
Hi, I am trying to add the company letterhead as a watermark. While the image watermark option works, the final resolution is very low. I have tried uploading very high resolution PNGs and scaling them down as well.
Can't generate image previews for Facebook and LinkedIn posts
If I start composing a post for Facebook or LinkedIn, as soon as I paste a URL Zoho Social pops up an error saying 'Unable to generate preview thumbnail for this URL'. However, if I trigger the Zoho browser extension on the target page, then it does generate an image preview without any issue. See attached screenshots. This can be tested with the following URL: https://www.icr.ac.uk/news-archive/chemotherapy-after-surgery-halves-risk-of-rare-kidney-cancer-coming-back The relevant opengraph tag in
In Japanese, "meeting module" is mistakenly translated as “予定”.
The word “予定” means "plan" or "scheduled" in English. This will appear in both CRM and Desk activities. The schedule is a temporal concept. I have complained to the Japanese community about this, but they have not escalated the issue. The concept of schedule
Trying to publish site. Error says the domain that I own is already taken.
Function's Name column is too narrow
Hi, A Few months ago, you have made some great changes to the functions management. In the proccess, looks like you have narrowed the column width of the "Function Name" and it is very annoying... Can you please switch it back to how it was before?
NO PUEDO RECIBIR CORREOS
ESTOY PRESENTANDO UN PROBLEMA, PUEDO ENVIAR MAIL PERO NO PUEDO RECIBIR Y ESTO ME IMPIDE CONTINUAR CON MIS TRABAJOS, POR FAVOR UNA SOLUCION
ios CardDav cannot connect using ssl
I am trying to sync my contacts between my ios devices (icloud) and zoho but all I get on my ios device is :Cannot Connect using SSL”. I have switched off 2FA and tried a password in Application passwords but no change. ios 14.4 I am trying out Zoho for
access denied from this IP address
I've sent six email support requests since last Thursday. Since I couldn't access my accounts, I couldn't access this forum - I had to sign-up a new account which was quite inconvenient. Simply, it's not possible to login to my CRM, my Zoho One or any
Data Storage bugs
Dear Zoho, I am evaluating Zoho CMR and created a test dataset with all accounts and deals - all imaginary. I imported test generated deals from a CSV file. I also created some manual deals before the mass deals import. Then I removed two manually created
Analytics dashboard cards show sporadic inconsistent data after each refresh
Dear Zoho, I am evaluating Zoho CMR and created a test dataset with all accounts and deals imaginary. I imported test generated deals from CSV file. All went fine. However in the Analytics tab I get different results every time I refresh all cards or
Bug in Quote - Discount value keeps changing
Problem providing an overall discount on a quote. Steps to reproduce: 1. Create a quote with 2-3 product items. 2. Provide an overall discount (eg: $2,000), use the Direct Price Reduction. 3. Save 4. Click Edit again 5. The Direct Price Reduction has
Zoho Flow - Creator to Excel. Add row to excel sheet using Creator Subform fields
I've created a flow which adds a new row to an excel sheet on submission of a Creator Form. It pulls through all the form fields i require EXCEPT for the Subform fields. Is this a known limitation of Flow or is it something that can be done? Guidance required please. Thanks.
Export Inventory Items Does Not Include Batches
When you export items from Zoho Inventory, there is a check box to include batches, but no batch information is exported. As well, using Zoho Creator, retrieving Items from Zoho Inventory results in an empty array for batches. Why is this not workin
Booking Plugin with CRM not allowing me to schedule new appointments
I cannot schedule new appointments in the contacts module using the plugin drop down options. When I select new appointment, the booking page loads, but when I click the service I want to schedule, it will not load at all. please help.
POP Mail Download Failing Unless I Delete Emails in Zoho
I've uncovered an issue with the POP mail service and Zoho. I'm using Thunderbird as my mail client (I've been using it for nearly 15 years), and it suddenly stopped downloading email from Zoho. I have a 30 GB allotment for my Zoho account, of which I was only using 12GB at the time it stopped downloading, so I should have plenty of overhead in terms of Zoho storage. At first I thought it was just a well known issue with Thunderbird, which is that Thunderbird has traditionally used the MBOX file
Not able to recieve email on zoho mail with shopify
Hello, I verified my domain yesterday but I was not able to receive an email 553 Relaying disallowed, I was still able to send email but I can't recieve, any idea how to fix that?
Email not Receiving
Cant Sent mail from godaddy server to zoho mail
No Backstage and Workdrive Integration
Hello, All of our presentations that we need for Backstage sessions are in Workdrive. The cloud import function in Backstage does not Workdrive. This is a big problem for us and our event. Please help. Thank you.
Corrupted and Unreadable - ZOHO Assist failed to join
Hello, I have used ZOHO Assist hundreds of times to remotely access colleague machines and help them, but today we are receiving this error no matter who a link is sent to. I have not seen it before and there are no articles about it from what I can see
The mail server [31.186.226.239] has been temporarily rate limited due to IP reputation
Outlook and Gmail respond with The mail server [31.186.226.239] has been temporarily rate limited due to IP reputation Only about 50 e-mails were sent out before this occured. Not all at the same time, but spread over a week. Please fix the server :)
Cannot send email (blocked by spamcop)
Status: 550 Action: failed Last-Attempt-Date: 4 Feb 2021 02:11:04 GMT Diagnostic-Code: Email blocked by bl.spamcop.net Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1612404643859372.4807612148977; Wed, 3 Feb 2021 18:10:43 -0800 (PS
HOW DO I GET IN TOUCH WITH ACTUAL SUPPORT?
Sorry, hate all caps, but we're now 2 weeks into a trouble ticket with ZERO progress, explanation, and the technician assigned to it seems to have evaporated from the face of the earth. The problem is that both the "Transaction Modules" sync and the "Vendors"
Issue when parsing XML that contains special characters more than once
Hello, I have found a bug when parsing XML that contains a URL that has GET parameters. The following example below throws an "invalid XML/JSON" error when executing (note: this is actually a small example from a response being received from an API): data = "<xml_node>https://someurl.com?rating=PG&size=35&default=mm</xml_node>"; xml = data.toXML();
User invite fail
Hi, i am trying to add a use to the customer portal, the app shows a message that the invite is sent, but the users never get the email. I tried with a lot of different email adress and adding from them from the cfg and also permting them to register
Broken Credit Card Feed (Capital One)
The feed to my bank / credit card company hasn't synced since late December and has an error message that says "feed broken." I have tried (many, many times) to update my credentials, and I have quadruple-checked that they are the login credentials used
Zoho Bigin Deal to Excel
I have created a flow where whenever I create a deal, a row is added in an excel file. \ Problem A row gets added whenever I add a new deal. But, values are not updated. I mean a row is added with blank values.
Feb 2021 month calendar mismatch the days and dates
Hi Zoho Team, Good day Hope Zoho team members are well and good Please find attached – Today I tried ti fill the time sheet for 01st Feb 2021, but it is showing some different date and day in the month wise format. Please rectify it. Thanks &
Error: Invalid Ticket Id, zoho recruit.
Hi, I did generated auth token for an integration with zoho recruit by API. My code is fine, but I only receive "Invalid Ticket Id" as response. I changed the auth token some times, however the message still same. My code runs perfectly with another zoho recruit portal.
Não recebo email nas minhas contas
Não estou recebendo email nas minhas contas: bruno@maximoengconsultoria.com.br financeiro@ maximoengconsultoria.com.br comercial@maximoengconsultoria.com.br
Pagination in Transactions
When viewing transactions in Zoho Books the pagination at the foot of the page covers the final transaction in the list.
File Transfer to remote computer.
When attempting file transfer to PC with a list of files selected, the message beside each file waiting to be sent just says “waiting”. I don’t see what I’m doin wrong. Any help appreciated. Thanks Bill
Menu "Connections" is missing and calls in custom functions to other Zoho services fail with code 14
Greetings, since three days the REST calls to Zoho Books via custom functions fail with the following error message: {"code":14,"message":"Invalid value passed for authtoken."} I wanted to refresh or renew the integration with Zoho Books but noticed
GET /api/v1/tickets return err500 when sending fields parameter
When i call GET /api/v1/tickets and fill in the "fields" parameter, i get response code 500. When i remove the parameter, everything is fine. not working: GET /api/v1/tickets?from=1&limit=100&fields=contactId%2Cstatus&include=assignee working: GET
5.1.8 Error - Outgoing email blocked
This lasts for 3 days already. Can this problem be solved ASAP please?
Suggestions Filters on contacts picking lists does no work properly
Hi, List of possible inputs in the Contact picking list does not work properly. Find attached an exemple with a guy with first name is "Jean-Luc LastName" i was searching for. With value = "Jea" as input, "Jean-Luc LastName" is not selectable while i
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