Zoho doesn't receive emails sent from PHP
Hi, I have succesfully set up my Zoho account, with my own domain (firmatverkkoon.fi). I updated the MX records, and I can now send and receive email from my new email address (tuomas@fir...). Then I tried to make a contact form using PHP, to my website. The contact form works, but when I config it to send email to my new email address, the messages don't reach my mailbox. If I config the form to send email to my other address (on Outlook), everything works fine. I found some email logs from my web
Synchronise account products from Books/Subscriptions to CRM
Hi, The company I work for uses the Zoho One suite. We're pretty invested in Zoho CRM, Zoho Books, Zoho Subscriptions and Zoho Campaigns. For our Campaigns it is important that we send e-mails based on the products our customers use. Our best source of 'who uses what' is Zoho Books (or Subscriptions), since we send out invoices for the products our accounts use. Here's where I have some problems: 1. How can I update the accounts I have in Zoho CRM with the products the accounts get invoiced for
read/unread flag not syncing between outlook and android
I'm running outlook (IMAP) and my phone is a note 4 using msync.zoho settings. I also have my work email (exchange syncing to my note 4. If I receive an email, it arrives successfully on both my computer and phone. If I open the message on my phone, it changes from unread to read status on both the phone and computer. Likewise, if I mark a message as unread on the phone, that status is passed to outlook on the computer. However, if I open the message on the computer first, it never shows as
Cannot Log ing
I can't log in to my devices and I can't get in touch with technical support. Please let me know if this is going to be the norm. We work remotely and can't access the system for hours. We'd like to know was going on. We'll switch providers if you can't provide support in a timely manner. Thanks, 929-466-8674
ACCOUNT BLOKED: Unable to send message;Reason:550 5.4.6 Unusual sending activity detected. Please try after sometime.
Hi, we are having problem with temporary and now permanent account block with the error: Unable to send message;Reason:550 5.4.6 Unusual sending activity detected. Please try after sometime. We only send to around 10-12 emails addresses at a time and today we are completely unable to send any email. Can you please lift the block from our account? PS: the account having the issues is info@d...........al Thanks I advance.
Zoho Work Drive not syncing successfully
My team and I are currently in the process of moving over all files into the Zoho Work Drive. However, we are running into issues where the files do not sync properly. The two most common problems are: 1. Not all files in a folder will sync when it is uploaded or drag & dropped. 2. Some file names or extensions will be changed when they are moved over. These issues are making it impossible for us to complete this important task that will allow us to work remotely. I sent a request previously,
Zoho CRM Webform Styling ERRORS
Please, for the love of all things holy can some look at the form style errors that are hard coded into your forms code. Ridiculously, the form code has 2 columns, but only uses one column. A rookie error that should be addressed.
Mail Merge Not Working
Print preview works, but unable to run mail merge from any module.
Searching from a particular view
It does not seem possible to be able to search records in a particular view. If you change to that view and enter a search term, the results are returned containing records from All Customers. Here is the problem The 13 records below represent one customer. 12 of them are inactive. you cannot get this result and then narrow it to active customers. This adds tons of extra time/clicks to our day. We need to be able to limiit our search to active customers.
Creator Apps are missing since today
...on the my apps dashboard all creator apps are gone and i can't re-install them on the dashboard!
URGENT: Quota Increase
We are using Zoho SignForm and launched it on our website as well as social media and now it says we have reached the limit and need to upgrade our plan. We are already on Zoho Enterprise plan. PLease assist/advise urgently we need to fix this. awaiting
"Search" in CRM does not work, also some other ZOHO-modules (like ZOHO-books)
Hi there, as mentioned above, when we search for a customer by typing the first letters in CRM, the customer is not been shown but the contacts are. Also some modules do not work, like ZOHO-Books. Am writing from Germany.. Cheers, t.
Zoho Desk and Jira integration not working
Good evening. My name is William and I'm a Support Manager at my company, where we use Zoho Desk integrated with Atlassian's Jira. Everything was working perfectly fine until earlier today - my agents could open Issues on Jira from Tickets on Zoho Desk normally but now we're seeing the message: "Something went awry in the Issue's property fields. Please recheck and try again." as in the printscreen attached. I have made no changes in Jira (and we use a Server Version, therefore it will only update
AA101:Oops! Something went wrong. Try again later
Hello, I am facing same issue too. I am trying to add new email id r****h@e*******s.com but getting 'AA101:Oops! Something went wrong. Try again later' I followed the steps provided in https://help.zoho.com/portal/community/topic/cant-create-an-email-id-aa101-oops-something-went-wrong-try-again-later. I am getting email in catchall id from r****h@e*******s.com. It allowed me to reset password too but I did not get user in list to invite. I want to create 15 such emails in my account, Kindly help
Since TODAY, impossible to FILTER a table containing PROTECTED/LOCKED cells
Hello, Since today, it is no more possible to filter a table containing protected cells. This shows an error indicating that I can't modify or delete protected cells BUT i am only applying a FILTER on the table. Please can you help us to solve the problem ? Thank you, Best regards, Gauthier COUNET
Many-to-many with contacts and accounts (or custom) module also possible with email?
Hi there. I have one very simple core functionality requirement from Zoho CRM. I am trying to test it out to see if it is possible and I have failed so far. I need to associated contacts with accounts (or happy to create a custom module if needed) on a many-to-many basis. Imagine "accounts" as projects... we have multiple contacts (individuals) on some accounts/projects and some contacts (individuals) have more than one account/project. However, we want to be able to view email associated with an
Date/Time issue
Hi, I have a date/time field in my Deals called “Move to Research” – the date shows be the 9/3/2020 in the record. However when I use this as a merge in an email template it’s showing as 3/9/2020 (US Style MM/DD/YYYY) for some records and 3/9/2020 DD/MM/YYYY in others. Why is it doing this, and how can I fix it?
Attempt #1,000..... HOW TO GET SUPPORT FROM ZOHO ONE
Yet again I'm on here begging Zoho One to contact us and provide some support. This is beyond crazy. I finally got in touch with someone after months of begging. His name was Ranga and he said he was going to call me on Monday. It's now Tuesday. Another week has gone by and we cannot get super simple customer support with our account. I have been begging Zoho to pay them more money for premium support yet they refuse to get back to us. I thought Zoho was some huge company but as we get further into
DKIM Godaddy Verification issue
Good morning, I'm trying to do the DKIM verification on my domain that is registered with Godaddy but I can't do it. I tried several times to perform the procedure and I cannot verify. I contacted Godaddy support and they informed me that the error may be the Host, however I place the same value informed by Zoho.
Search in crm
Since this morning search field in zoho doesn't show results. Zia doesn't show any result for a query. Customers are not found, contacts are not found etc.
SPF Verfication
I keep getting notification that the SPF Records need to be verified for bicycleworks.ca. When trying to verify I get an error. We are unable to get TXT record for SPF right now. If you have added the TXT record just now, please wait for 30-45 minutes for the changes to propagate and try again. Learn more about the failure reasons However, a check of the DNS indicates they are there. https://www.whatsmydns.net/#TXT/bicycleworks.ca How do I resolve this? Thanks, Steve
Internal Server Error on GET https://www.zohoapis.com/crm/v2/Events
When I try to get: https://www.zohoapis.com/crm/v2/Events?page=729&per_page=1&fields=$recurrence_id,Recurring_Activity response from API is: { "code": "INTERNAL_ERROR", "details": {}, "message": "Internal Server Error", "status": "error" } But request without Recurring_Activity field is ok. Sample: https://www.zohoapis.com/crm/v2/Events?page=729&per_page=1&fields=Recurring_Activity { "data": [ { "id": "333359000009811735", "$recurrence_id": "1341072000000"
Loop Problem
how to do iteration only using start date and then store the dates in a list?
API error : "error": "invalid_client"
Hello I am trying to get an acces_token folowing this documentation : https://www.zoho.com/invoice/api/v3/#oauth And I always receive an error : "error": "invalid_client" How can I solve it ? Thank you.
Deluge Script Editor does not work for related lists custom functions
Hi, I'm currently trying to write a custom function for a related list. Unfortunately the deluge script editor doesn't seem to work properly for me. It won't let me save the script. In builder mode, it doesn't even show the buttons for saving / executing. In free script mode, it displays buttons but once I click "save", it will display "Saving..." and won't proceed. Steps to reproduce: 1. Add related list 2. Select "custom function" 3. Provide name, description, argument (any values will result in
Unable to send email from Zoho's SMTP Server using PHP Mailer
I am trying to send email from website, using PHP Mailer 5.2. Please have a look into it and share a solution for this. Zoho SMTP Mail Configuration $mail = new PHPMailer(); $mail->IsSMTP(); //Sets Mailer to send message using SMTP $mail->Host = 'smtp.zoho.com'; //Sets the SMTP hosts $mail->Port = '465'; //Sets the default SMTP server port $mail->SMTPAuth = true; //Sets SMTP authentication. Utilizes the Username and Password variables $mail->Username
Migrating to the API V2
Hi there, I have a creator app that has ceased working since the API V1 has been turned off and I cannot for the life of me get it to work with the V2 API. The problem basically is I am using a deluge script to do a "zoho.crm.getRecordByID" call and since the V1 has gone away it just returns nothing. I have tried creating a connection in the CRM to creator and in creator to the CRM and still nothing. I suspect the answer is that I am missing joining the two apps together somehow but I cannot find
Verification Problem
Hello, When I send email to my gmail account it says "Google could not verify that example.com has sent this message". What can I do?
How to get OAuth Authentication for third party apps using Zoho Desk Extension
Hi, I am trying to connect third party app via Oauth Authentication using Zoho Desk Extension. I want to sing up to get the access token from that app. Please help me to make redirect from zoho desk extension and get the access key and store in zoho desk.
Multi Line carriage return in html view
Hi folks. I have a couple multi-line fields in my form. As they are used, carriage returns / line feeds are added with the enter key. In the list view, these carriage returns show up fine. But when I pull the data into an HTML view with a "fetch", the carriage return is not displayed - the text all runs together. Am I doing something wrong, or do I need to do something differently? Or does it just not work? I appreciate any tips... Thanks.
emails stopped poping around 11am EST today, 03/09/2020
Hi, My emails stopped popping, this s from multiple hosts, so this looks to be a zoho issues, please advise as soon as possible.
Workflow Rule with Function and Email Notification not working
I am having a very similar problem to this one: https://help.zoho.com/portal/community/topic/workflow-rule-not-firing. I'm trying to set a secondary "Deal Stage" picklist field whenever Stage is updated so that I can then present a "Phase" picklist dependent on Stage. I've added an e-mail action to the workflow as suggested. Even though the record timeline says that the workflow ran and that the e-mail and function executed, the Deal Stage field remains unset and the e-mail unsent. here's the function:
SOLVED - Export to PDF is breaking embeded URL in saved document.
Hello, Issue: Exporting to PDF (sales order for example) is breaking a URL contained within the CRM document. Reproducible in various PDF readers. Observation: Consecutive strings of letters "ti" seem to be replaced with invalid characters. Is anyone else aware of this bug & possibly know of a fix? Thanks in advance. Br, Mark.
Button in subform to refresh deluge script for updated response
Hi, I have an expenses form I've built that pulls live currency rates into it for each item in a subform (so items could all be in different currencies) and then makes a running total in our base currency USD (so GBP and EUR are all converted by Deluge into a USD total). Is there a way I can add a button "UPDATE" that runs the script again to refresh the values? I notice it always has to be on user input but sometimes I just want the user to be able to update each line in the subform via running
MailChimp Campaign Data not Syncing Fully with Zoho CRM
Hello, I have integrated my MailChimp account with Zoho CRM using the Marketplace App. While my Campaigns sync across from Mailchimp into the Campaigns Module in Zoho CRM, the data appears incomplete. I was expecting the following information to be present: 1. Numbers Sent 2. Numbers of Leads sent the Campaign 3. Campaigns Sent and Open/Click data to be present within the Lead's profile What is the best way to permit this level of data to flow between MailChimp and Zoho CRM? I am attaching a screenshot
Stateless Form - Attempting to pass a record ID to a stateless form for fetch and populate fileds
ZC v5 I am using an open URL command (see below) url = "#Form:Finance?lID=" + input.ID; openUrl(url,"same window"); to try to pass a parameter to a STATELESS FORM. This is the URL that is generated when the stateless form is displayed https://app.zohocreator.com/<zohaccount>/<Zohoapp>/#Form:Finance?ID=3949349000000407063 But the parameter is not being passed through to the stateless form as al alert message shows the value of input.ID as null. The same code works if I change the stateless form to
amyway to retrieve my work lost by the Sandbox feature in zoho curator
errror publishing keeps poping up. I filed a support ticket with no response in 12 hours. every time i press the Publish button I got a "errror publishing". These were minor changes. Support says 10 hour response but not every day I guess. This is a rather useless feature if I have to wait days or weeks to interrupt my workflow. Does everyone rely on the back up and restore feature instead or is that just as unreliable? ty
Localization of list values?
Hello, I am setting up Zoho CRM in Russian. The UI is all in Russian, but the list values are still in English. For example, on the "Add Lead" page, the form field names are localized, but the values are in English: Lead Source has "advertisement", "cold call" and others - all in English. I understand I can edit all list values individually, but thought maybe there is a better solution for this problem.
Gantt PDF Export Issue
It appears the formatting on the Gantt reports is not correct when exporting to PDF. In the image below, some of the columns become skewed using Chrome (version 80.0.3987.122) and Edge (version 80.0.361.62). Is there a workaround available or is this a known issue?
Problem still not fixed: Events don't show up in participant contact records
I posted this issue to the forum weeks ago. It was tagged "Not a problem," when it absolutely IS a problem, and other users have verified that it is a problem for them as well. https://help.zoho.com/portal/en/community/topic/events-don-t-show-up-in-participant-contact-records We do not use Zoho mail to issue invitations to events, and I'm sure many other users are in the same boat. When we assign participants to an event (contacts or leads) after the event is over, they do not get shown as being
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