Unable to process your request. Please verify if the name and value is appropriate for the "xmlData" parameter || 4600
Hi, I'm trying to use the example of insertRecords Method for new contact, using POST. https://crm.zoho.com/crm/private/xml/Contacts/insertRecords?authtoken=my_xxxToken&scope=crmapi &newFormat=1 &xmlData= <Contacts> <row no="1"> <FL val="First Name">Scott</FL> <FL val="Last Name">James</FL> <FL val="Email">test@test.com</FL> <FL val="Department">CG</FL> <FL val="Phone">999999999</FL> <FL val="Fax">99999999</FL> <FL val="Mobile">99989989</FL> <FL val="Assistant">John</FL> </row> </Contacts> and I
What does Exceeded Maximum Allowed Authtokens mean?
What does Exceeded Maximum Allowed Authtokens mean? I have a user who is receiving this error message when he tries to log in to Zoho Docs.
Mail certificate error
HI, All the day I can't receive messages on ZOHO mail using Outlook POP3 over protocol because it asks for certificate and keeps asks for mailbox's password. Any ideas. PS: IMAP protocol is working fine. Thank you
Additional Storage Pricing Issue
I discovered a pricing discrepancy in Zoho Recruit's additional storage add-on pricing. This happened after we reached our limit of included storage. Their advertised pricing under their online admin and user guides clearly stated 5 additional gigabytes for $4 USD per month (screenshot attached). However, when I tried to purchase this additional space, the pricing was coming up as 1 additional gigabyte for $3 USD per month. When I called support and showed them the pricing, they immediately said
SalesInbox - Error sending Emails
Hello, I am not able to send mails from my SalesInbox anymore. On Thursday it still worked and on Friday I started having problems since then. That is the message I get: Leider können wir Ihre Anfrage nicht bearbeiten. Bitte versuchen Sie es später noch einmal. Wenn Sie Unterstützung benötigen, wenden Sie sich bitte unter support@zohocrm.com an uns. Please help! I need to send mails! Thanks! eT
I can't change my Superadmin detail.
Hi! Is there any way to change the @ of superadmin? I tried to cancel it and set a new one but seems it's impossible. Just after I verified my domain I've added user info@ and it became an address of superadmin. The problem is that I need admin@. How to change it?
You do not have permissions to create this account in Zoho Mail
Hello .. Good evening I am not able to create user for my email and always this message appears You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance. Please check attached image to understand! Domain: dicasaudedamulher.com E-mail:contato@dicasaudedamulher.com ID User: 649361789 Can you help me? Please Thanks for the great service! Carlos Souza
not receiving emails
not receiving emails
I can send mails but not receiving emails
I can send Emails but not receiving any emails back
Cannot add Zoho Mail as default webservices in Firefox Quantum
How can you add Zoho Mail as the default mail client in Firefox. There used to be an option in the settings where you could choose 'Zmail' as your default client but that has been removed. The firefox support page suggests adding an addon to allow to you add other webservices but the addons arn't there or are out of date. It's sooo frustrating. See link to support page: https://support.mozilla.org/en-US/kb/change-program-used-open-email-links Any ideas? ;0)
POP Error
Na conta pousada@villegaignon.com.br não é possível baixar os emails após o dia 07/03/2018 . No IMAP só baixa até 15/03/2018 às 9:20 GMT -3 Já tentei em outro computador e mesmo erro. No webmail está chegando normalmente.
Bounced and multiple emails
Some of my sent emails are bouncing back while others are being sent multiple times. Any idea how to resolve these issues?
Mailgun emails are rejected by Zoho
It used to work in the past, but only now I found out that emails are not coming through any more. According to the logs from Mailgun, the messages are rejected by mx.zoho.com with error code 541 and message "5.4.1 Mail rejected by destination domain". I have checked my Zoho spam settings and even tried white listing the sender domain without success. Please help!
Email sending works but not receiving
HI I am able to send email but not able to receive email. My web server is in the digital ocean. I have also added mx records.
Not receiving emails
Hi, We shifted hosting our domain 'somethingfishy.in' from GoDaddy to AWS and added the MX records in the AWS yesterday morning but it hasn't propagated yet. We haven't been receiving emails for the past few days. Please do let us know the solution asap.
Trello cards → Connect tasks
I just "discovered" ZOHO-Flow and I am enthusiastic about this new tool! However, when setting up a 'flow' between Trello and ZOHO-Connect it does not seem to work. The set-up seems rather logical, straightforward and easy and therefore I cannot imagine I went wrong somewhere: A new card in a specific list on a specific Trello-board triggers a new task in a specific list on the board of a specific Connect-group. When I test the flows (in the Flow-app) they seem to be working fine! But there is 'no
Used the "email status" (Sent, Open, Bounce, etc) to update other field, send another email, take any business decision, etc.
Hello, in our business we considered the "email status" as a big big important value because we can configure and automatized a several business rules (workflows and custom function) based in each status across the time but I can't see the way to do this. Y have the "wonderful" surprise (see the irony) when I ask for the "support" people of the CRM and they told me "you can put MANUALLY the value in other field and configure a workflow or other things that you need. I ask them for a automatization
Zoho CRM v2.0 API cURL
Hello, I am using the Zoho CRM v2.0 API's to insert new leads. I am using it in Wordpress and here is the below curl Request that I am using. headr = array(); $headr[] = "Authorization:Zoho-oauthtoken secretTokenHashed"; $headr[] = "Content-Type:application/json"; $ch = curl_init(); curl_setopt($ch, CURLOPT_URL, "https://www.zohoapis.com/crm/v2/Leads"); curl_setopt($ch, CURLOPT_RETURNTRANSFER, 1); curl_setopt($ch, CURLOPT_TIMEOUT, 30); curl_setopt($crl, CURLOPT_HTTPHEADER,$headr); curl_setopt($ch,
iOS notifications not pushing
I have a small group and one of my guys is not receiving any push notifications on his mac desktop app or on his iOS device. He's in another state, unfortunately, I can't troubleshoot it myself, but as a stakeholder, it's important we get this figured out. We have tested on web-based, desktop and mobile, all settings are enabled, and none are allowing push alerts. Please review and advise ASAP. Thanks. Best, --b.
Unable to send message;
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
EAS Doesn't sync all e-mail (Outlook 2016)
Hi I'm having troubles using zoho mail with EAS Support @ outlook 2016. My e-mail doesnt sync well. Sometimes it just "forget" to sync some e-mails i've received. Screenshots Added. My outlook synchronization seems to be complete. Could you help me?
None of my flows are working
Hello my friends, we are really strugling here to advance in our projects but we have this bug problem, once we create our flows we test them, (a Zoho Form connected to Zoho books in orider to create an Contact from the form) and it works awesome, but when we add a mail block (Gmail or Zoho Mail) to send an email confirmation to the client with some fields like Contact ID, all the flows stop working, they are not being triggered, so we have to erase them and all the connection and start again, we
Private address iCal sharing URL from Zoho Calendar showing all events titled "busy"
When I subscribe within Google Calendar to a Private address for my personal Zoho calendar, all of the events show with titles "busy", instead of the event description/title that is visible from within Zoho itself. Is this the intended behavior, or is there some malfunction? I attempted to use my Gmail address in the Share With Individuals settings with different visibility, but I am unable to use the '+' button to add to the list.
Group emails are not being forwarded
I have defined a public group with an email address and added myself to this group. I have email forwarding configured on my Zoho mail account. Direct emails are arriving in Zoho mailbox and being forwarded successfully, however, group emails are arriving in Zoho mailbox but NOT being forwarded. Please assist.
Get the list of recently modifed records
Hi, I'm trying to get a list of recently modified records of Quotes and I getting this error: code:"INTERNAL_ERROR" details:"" message:"Internal Server Error", status:"error" Example VB.NET code : Dim request As HttpWebRequest = WebRequest.Create("https://www.zohoapis.com/crm/v2/quotes") with request .Headers.Add("Authorization", "Zoho-oauthtoken " & AccessToken) .IfModifiedSince = "2018-03-01T12:00:00+01:00" .Method = "GET" end with Using response As HttpWebResponse = CType(request.GetResponse,
New search is not working in Contacts
Since the new search system was introduced a few days ago I am unable to search in Contacts. Whatever I enter in the search box, no results are returned. Searching for email messages seems to work OK. Can you please help. Bob
Validation Rules Ignored if Quote is Converted to Sales Order
If my users convert a quote to a sales order my Validation Rules are ignored. For example on my Sales Order I have a SHIP DATE field which must be set upon Sales Order Creation. It works if I create a Sales order from scratch but not if I convert a Quote.
Zoho Account in free trial even if paid licenced already.
I have been using the account for more than one month, licenced to zoho one enterprise , but now i cannot import more records. Its saying "Record limit reached. kindly upgrade to a suitable plan to import records." even when i am already upgraded to enterprises. please see attached files. hoping for a quick resolution. Thank You, Deepak Sapkota
Domain and email
I signed up for my email and domain with zoho i payed and got my invoice but never got my domain register my domain name is SOPRODUCTIVELLC.com
Autoupdate record when workfows have finished updating it
We are getting to 100 workflows including including a lot of fields updates and custom functions. Unfortunately it is so confusing for the regular user after making changes in the records what is there on screen is an illusion, why? because we all need to REFRESH the browser in order to see what is left after running all the "Automations". Stage changes, fields updates, dates auto populated, etc, etc, etc........ You can do a lot of Automation. What about to add a little trigger for the records to
Please delete my old invalid certificate
My site, www.lusac.org.uk did once have an SSL certificate. This is now revoked as I am on the free plan, however the certificate is still installed but invalid, meaning if anyone uses https in the url they are directed to a security page and blocked. Please remove my ssl certificate permenantly so this error is not produced. Many thanks
Notebook for Mac
Can't use the shortcut key for seeing all the Notebooks, also View > all Notebooks is greyed out.
Google Blocks and Zoho Mail Problems
Hello my friends, we are having a lot of problems trying to create a flow that starts in a custom app that has a form that receive client contact email and creates a contact in zoho books, them email the clients with the provided contact info and client ID, when we try to integrate Gmail Bloc to it the flow is not being executed, also happens with google sheets, the flows are not being triggered when a google block is in it, we checked and the flow is on, we migrated the domain email to zoho email
Zoho Creator with no app gallery
Hello, The App gallery its gone? When i create a new app it used to send me to a app gallery like this: This menu doesn't appear anymore, and i need to use one of the apps on the gallery, what can i do? The pre-maded app i need its "Sales Management". Thanks
*URGENT* Cant visualize Wrokflow rules with Lock
Hey, I have two workflow rules with lock. Before the Lock i could open them, visualize them and modify them. Now with the lock whenever I open them it shows me the message: "Once edited, any changes made will be saved and the Rule will be locked again. Do you still want to edit this rule?" Then I click "Edit", and the workflow rule opens but it shows nothing. It shows a blank page, I can't visualize the rule o edit it. I attach the screen captures. We really need to edit the workflow rules with
Duplicate Invites
Our users integrate their Zoho and Office 365 calendars/events. When they create a New Event (either from the Contacts page side in Zoho or through a calendar invite in Office 365), the system(s) will send at least TWO invitations out. So our customers will get 2 emails with 2 invites, each formatted slightly different but with the same general information. Obviously no one would want to send MULTIPLE DUPLICATE invites to a customer so something must be setup wrong somewhere. Is there a setting in
SMTP authentication doesn't seem to work
Is SMTP authentication actually required to send emails within the same domain? It seems this is switched off at Zoho. I get a lot of spam where the sender email address is the same as my email address. With a simple requirement for SMTP authentication when sending within my domain, I would be able to fight this spam. Is there any possibility?? Kind regards, Fokko Veegens
Anyone else having an issue with replies not showing up for hours?
A few weeks ago I started seeing a glitch, I have a ticket open but it gets fixed then comes back I have my email set up to forward customer replies to Zoho where they show up in the ticket system. Because Zoho still doesn't have VERP enabled or anything else implemented so that I can just reply back to their emails, I have to WAIT until the email shows up in the ticket system before replying. Normally, it's fast. Like seconds or minutes. About 2 weeks or so ago, it started taking hours. I screamed
mail is not displays in zoho inbox
Hello, i am trying to send mail into my zoho emailid but there is no mail found in inbox , alternative i sending same to gmail its working but issue is goin on to my zoho account,please give me a proper solution.my zoho email id is info@indiacancersurgerysite.com
Problems with cyrillic
Hello! I found problem with Cyrillic font when we use zoho meeting (my recording and polls). Please fix it and check other possible problems with Cyrillic. Thank you!
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