zoho.crm.getRecords() method signature issue
Hi, for some reason suddenly all my integration commands are now failing for 2 reasons: 1. They are failing authentication (I recently had to change my password due to 2-tier auth expiry) 2. More weirdly the method signatures are completely different to the documentation. Pressing F3 gives a signature of: (string, Bigint, Bigint, Map,string, Bool). The deluge documentation makes no mention of the Map argument. F3 also says that all these arguments are optional, however if any of them are missing,
Hungarian language unwanted
Hello, I am using Zoho mail in French but I also realised that not of my menus have been translated into French. Some sub-menus are in Hungarian (no idea why). For example, the options bar when I create an email, half of the options have their name in this language (insert a link, bold, italic, and so on). How could I fix that ? Thanks Olivier
ZOHO Support?
Two days ago, I submitted a support ticket to https://help.zoho.com/portal/newticket but got no confirmation or follow up (not even an automated acknowledgement of receipt). Yesterday, I tried to login to view My Requests at https://help.zoho.com/portal/signin#myarea, but the portal did not recognize my registered ZOHO email address or password. My "renew password" request failed with the error message, No such user. I am, in fact, "the" primary administrative user for our ZOHO account. I then submitted
ALL email filter for an account or contact doesn't include all the emails
Hi, We are trying to use the email tab to see all the email interactions with the same account. We want to use this feature because we want to share all the email interactions among different Zoho admins (IMAP shared user), then there would be less confusing and time-saving. Theoretically, the Email tab should show the total amount of all the email interactions between all the shared Zoho admins and that account, including the records from all the shared admins and the detailed emails from different
Password Reset
Hey there, I've another domain's email hosting with Zoho Mail and we got hacked 2 weeks back and all our accounts got inactive. I put up a post on Zoho forums and that was resolved but the admin account got changed to another email address and now we are unable to activate our incoming emails which is really creating a lot of issues for us. Kindly help as soon as possible as it is really an issue for us over here. I've been trying to reach support by email since a week now :) Domain: bagnfly.com
Status on Zoho vulnerability to 'Mailsploit' bug
Hey Devs, Is there a concern about Zoho's vulnerability to the 'Mailsploit' bug that offers unfettered abilities to spoof email headers? If not is there a concerted effort to address this bug? Thanks in advance.
drmartell@gmail.com
I can no longer check or uncheck check boxes in my spreadsheet when using Google Chrome. They do continue to work in Firefox. This timing seems co-incidental with the release of the updated iOS app which now supports single clicks to change check box state (which it didn't previously).
MX, SPF, DKIM setup
MX, SPF, DKIM setup Hello, can you please check if there's something wrong with those on my domain? I followed your steps and appears they still can't be verified Regards
Server message sending
Hi, I have postfix configured as smtp send only on my digitalocean web server so I can get server messages. I have assigned my FQDN as my server host name. Inklines.art. Postfix sends correctly from the command line but the email lands in my spam box. I have the same domain, inklines.art, configured at zoho with spf and dkim setup and verified. My web server postfix needs spf and dkim also so emails get past spam checks. But my FQDN already has spf and dkim setup through Zoho. What do I need to do
Incoming mail problem !!!
Estimado CORREO Calculo vargas@loaladuanas.com y la bandeja de entrada está desactivado y no puedo usar mi cargo como rebotado mensajes. Necesito una solución es urgente !! Correo electrónico Predeterminado: lvargas @ loaladuanas.com Saliente habilitado Entrante deshabilitado Habilitado el acceso POP Empuje habilitado Spam habilitado Habilitado IMAP Acceso Política aplicada: Zoho Correo Política de Empresa
Search Parameter (fromDate / toDate) ?
There isn't a way anymore to search by a data range? We really need to filter e-mails from periods of weeks and we couldn't use the parameters anymore. Thanks
Não consigo acessar minha conta devido a perda de senha
Tenho uma conta de empresa mas não consigo mais acessá-la meu dominio é www.fabianonascimentofotografo.com.br e não consigo acessar pois não lembro mais a senha já mandei e-mail para o suporte mas eles nem me respondem não deram a minima. Não sei mais oque fazer para recuperar a minha conta.
Refresh browser in Leads page
I have configured a mailbox correctly and generated a rule in my workflow to automatically generate a lead. Unfortunately to verify the new leads generated, the only way is to refresh the browser (F5), not so with the SalesInbox that works automatically. There are any sollution for the leads to appear automatically?
I am unable to login to Streams on my mobile device
I have downloaded the Streams iOS app, and attempt to login. This opens the OneAuth app, where I try to use my Google account to login, at which point I am prompted for a Google Authenticator code. I supply using the same choice as I used to login to mobile Zoho Mail, which prompt me again to "open this page in OneAuth", then opens a Safari window, and then spins forever with four bouncing colored squares with the message "Loading..." How can I get into Streams on mobile?
delete Customer portal User via Creator
Hello, my problem ist, that i have a Customer Portal with many customer accounts. Now, due to security, i must guarantee, that any User can Delete his account by Click. Aktually i have a "Delete Account" Page. This page ask for the Password. On send with the right Password, the User where Logged out and in Zoho CRM where marked, that this account ist disabled, so the Customer Portal didn't show any Data. BUT i need, that these account where deleted from the Creator Customer Portal. Is there a Solution
PageSense does not load
Hi, I can not try this function when I enter it the editor gets stuck trying to load the elements, I waited for 5 minutes and I do not pass of the screen. Please wait....
Incorrect name, when sending email
When my colleague puts me as cc or sends an email directly to me, then my name is not correct. It should be "Mikk Mihkel", but instead it's "martin@esto.ee", which is a third colleague's email. This is such a bizarre bug and we have found no way to resolve this. When I send emails from that account, my name is correctly displayed. I've attached an image that shows the problem.
CRM Migration
I have a customer that I am migrating from ACT to ZOHO CRM and the Data Migration Wizard is unreliable. I have a large query of notes that I am dividing into files smaller than 5 K CSV files and some of the data imports and some does not. The Import History reports Failed or Skipped records. The notes are for existing Contacts that have been Migrated by the same Wizard and i can find no reason for the failure.
Our return in functions in buttons give white window
Starting yesterday our returns in functions in buttons are giving a white window. Do anyone knows if something has to change now with the API 2.0? Here is the piece of code: if ( input.proy == "" ) { return "Message 1"; } else { return "Message 2"; }
No Icons in zoho sites
There is only the home icon. no other icons come up cannot change Icons.
imapsync from Zoho not working
Hi I'm trying to transfer emails from Zoho using imapsync; IMAP access is enabled for target source user; source host and port are correct (tried with both imap.zoho.com and imappro.zoho.com with SSL ports); source password is correct; imapsync cannot connect to source IMAP server; please fix, thank you
You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance. Help | Forum |
Getting this error while adding a user for greafindo.com Please help, thanks.
Why can't I get past this screen when trying to access my Email account?
I put my phone number in, add my password, then submit. It then tells me the phone number is already being used.
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.my email id is -marketing@evonixtech.com. Please solve it soon & unblock
Outlook plugin for macOS - cannot login
I just downloaded the Outlook plugin for macOS and installed it as described. When I try to login to my CRM-Account I always get the message "Connection failure - Please check your internet settings", but I am definitely connected to the internet. Additionally I looked into the log files and found two interesting things: 1. Zoho CRM Plug-in for Microsoft Outlook _CFNetworkIsConnectedToInternet returning 1, flagsValid: 1, flags: 0x2 --> so I am connected ;-) 2. Zoho CRM Plug-in for Microsoft Outlook
Z Mail Admin App - apple
it appears that, after installing and configuring the admin app for the first time, you have to enter your admin password. after that, there is no more password required for using the app after closing. should there not be some kind of security feature for this app? such as touch/passcode like the mail app? Phil
API OAuth connection
I have a trial account for the invoice app and i try to connect my service with OAuth. I follow steps described in the api documentation but in step 3, i have a {"error": "invalid_client"} as response... Is it limited by the trial version ? or it's me and i miss something obvious ?
TDS deduction from Vendor Advance
We raised a PO for vendor-X of amount 1,00,000/- and agreed to pay the vendor in 5 equal installments at specific milestones starting with a 20000 as an advance. Since it is an advance we dont have a bill and so we just recorded a payment by manually deducting 10% TDS of 2000 and so recorded 20000 - 2000 = 18000 through bank transfer. We couldnt convert the PO to bill since then we need to pay the 18% GST on the entire amount of 100000 immediately instead of waiting for the bill from the vendor and
Minor import items error..
Cause by canceling the import rather than clicking previous, the import did work successfully even though the cancelled one appeared to still run in the background & awaited completion after the second attempt....... Nothing handled the action 'closeWizardAndReDirect'.
Cannot get rid of white lines
I have 97 pages in our bird register. I constantly get many white lines which I cannot get rid of. Please look at an example: https://docs.zoho.com/sheet/open/xhrpb592c19015285410b84bd3e58a81b6222 It severly affects my work. Can you solve this problem for me please? Many thanks and regards Hans
Error in Code Snippet - Published Page
In my published Url code snippet contents does not appear.But it will be shown on the preview page.why is this not shown in my published page?if anything I need to do to solve this problem?kindly assist me. Thanks
Domain is down
Hello, I recently set up an email account on Zoho and the email is working fine. However, my website domain went down (payment is fine too), what could have happened? Can anyone help me? I am kind of desperate right now because I use the website a lot with my clients.
Fetch all values from a single record
Hi, I would like to fetch all values from a single record but can't figure out the exact way. At the moment I have: det = Addresses[ID = input.Delivery_Address]; input.Address_Details= det.Account_Name + " " + det.Address_Line_1 + det.Address_Line_2 + det.City + det.City + det.County + det.Country; What I would like is something like: input.Address_Details = det.getall(); Where "getall()" returns every field values for that specific record in my Addresses form. I'm guessing it's something simple
Annoying chat invitation popping up on every page on my website.
How can I setup the SalesIQ chat function so that the chat inviation only occurs once (per visitor) and only on the homepage. Now, when a potential client visits my site and browses through the pages, a new chat invite pops up each time they go to a different page on my site. In short: I am annoying the hell out of my potential clients!
I can not access my account. Account inactive.
Bom dia, não estou conseguindo acessar minha conta, está aparecendo a mensagem: conta inativa, preciso que reativem o acesso por favor. Domínio: kroonfashion.com.br
Account inactive.
Good morning, I am not able to access my email account, a message is appearing: account inactive, I need to re-enable access. Domain: kroonfashion.com.br
URL Aliases Not Displaying Properly in Received Emails
Trying to figure out why in my email I'm not seeing the a URL alias and instead seeing the original URL used to track the number of clicks. For example in Zoho Mail I see: https://cts.vrmailer1.com/click?sk=aEIwB2JgWjBL3ejFVAOkF5F9WS9q0-KVs96VajAV3ZGw=/aHR0cDovL3d3dy5vcnBoYW5lZC1sYW5kLmNvbS8=/YNuA5p2sV2rOOypZ_1kXEw==&merge_field_type=(?x-mi:(?%3C=href=)[%5Cs]*['%22](?%3Curl%3E[%5E%7B'%22].+?)['%22])&href_id_source=vr2-href-id-source-6 Instead of seeing: http://www.orphaned-land.com/ In another account
iOS app notifications
how do we configure what emails we get through iOS and what we get through email? i'd like to get no email notifications, and all iOS notifications. It seems like we only get a handful of notifications on iOS. for instance, i dont get notifications for comments, only through email notifications. I dont get notifications when someone completes a task i assign them, again i only get it through email. this is very frustrating. Is there a place that documents what we should and shouldnt be getting?
Docs sync and population features timing out
Hi, got a bit of a problem where i tried uploading a document from MS word (2016 for Mac), and it does two things: 1) doesn't bring all the info across (i.e. 5 pages instead of 20) single document 2) the format is going all stupid and crossing over note that this occurs even when i change the document over to ZDocs internal. Another problem we are having is the sync isn't working from online portal to desktop folders, this disparity is continual and seems to persist resulting in attempts to reload
Not able to send mail from zoho
Is zoho down? Not able to send mails. tried both imap client and zoho mail client?
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