Work Drive Tray Icon Missing
How can I get the tray icon back? The app froze, had to restart PC and then it's been gone since... I've re-installed the windows program and restarted my machine twice now.
Zoho email address not found.
HI Zoho Team, I have created a zoho account, verifyied domail and Confihure MX record also, all are done.I have also created three email address but now i am facing a problem that - i am able to send messages using my zoho email ids but if any person trying to reply on that mail then it gives a mail which says-"Address not found.Your message wasn't delivered to "email@domain .com" because the address couldn't be found, or is unable to receive mail."
iOS Widget Not Working
It appears that the iOS widget is not working, displaying a blank white screen instead of a selected note. I’m using app version 6.5.12 and iOS 18.3.1.
I want to update the photo from the mobile app to the product tab product.
I want to update the photo from the mobile app to the product tab product. Because I want to use the CRM product tab for inventory management Contact registration can save photos from the mobile app. Attached screenshot.
Zoho desk Spam Folder
Dear Zoho Support Team, We are experiencing an issue with Zoho Desk, where all emails sent to our customers are being marked as spam. As a result, they are not receiving notifications for new ticket replies. Please assist us in resolving this issue.
Fields are missed from lead generation
Based on the following article, there should be options like "Push leads from all leads forms to Zoho CRM" or "Like my ad" or "Comment on my ad" in the Lead generation menu in my Zoho social, but they are not. Other options are available though. htt
Calculating HMAC-SHA256 Hash Value for Webhook
I cannot figure out how to accurately calculate the HMAC-SHA256 hash for a webhook. Here's the documentation I'm attempting to follow. https://www.zoho.com/in/expense/help/automation/webhooks/#validate-webhook I created a VERY simple "Raw JSON" payload
SPF verification
Hello, I need help with spf domain verification. My provider accept text record but in zoho, it doesn't work. It return error.
Use Zoho account with phpmailer
Hello everyone. I am using phpmailer to send emails. In Gmail it works for me, but in Zoho I give me mistakes. In Zoho, I have activated 2 step authentication and created an app, as well as Hize in Gmail. Thanks in advance. The code I use for Gmail is
cant receive emails pls help
Hello. I can send emails but cannot receive them from 8 hours ago. Please, I need your help to fix it! My domain is MADE4YOUCOSTORE.COM Regards
INVOICE NOT RECEIVED
I NEED INVOICE FOR PAYMENT FOR ZOHO SUBSCRIPTION URGENTLY
Chromium: On open Writer document , Aw Snap
Opening Writer document does not work in Chromium browser. On open any document, it appears for the moment, then disappear with Aw Snap! Something went wrong displaying this message. Error code: RESULT_CODE_KILLED_BAD_MESSAGE Chromium: Version 136.0.7065.0
Recurring Split Expenses
Some of my most common recurring expenses need to be split between accounts. An example is individual HSA (health savings account) contributions. Every week, a separate transaction for each employee is made that transfers a set amount into their individual
Bad change: Zoho Notebook Android app requiring Google Play Store login
I have been a Zoho user for a decade or so, and a One subscriber for several years. There are always areas for improvement, but on the whole, I've been quite happy with it. A big part of my choice to go wtih Zoho is that I value data privacy, and try
Deal Updated by Workflow Rule/Automated Function does NOT Trigger Zoho FLOW!!
We have multiple Flows setup that are triggered by "Updated Deal" in Zoho CRM. These have worked great. Recently, in Zoho CRM, we set up a workflow rule to update a field based on date/time field. NOW, when the workflow rule triggers and automatically updates a field in Zoho Deals, that does NOT trigger to Zoho Flow. This needs to be fixed! The reason we set this automated function within the workflow rule to update a field is so that could trigger a specific flow within Zoho Flow to do stuff. But
Réactivation du compte
Bonjour, Suite à un problème de dysfonctionnement sur mon note book ZOHO dû peut-être à une réinitialisation du smartphone, j’ai pensé avoir peut-être téléchargé un mauvais note book et j’ai téléchargé le CRM et me suis aperçue de suite qu’il ne correspondait
Trying to add Products from Accounts subform
Hi, I have the following script to to add separate Products from a subform in an Account record. There is data in the subform, but I keep getting the error "No records were added". Please advise. string related_list.relateBuyerCriteria(String accountId)
Update ticket via import.
Hi Zwitch team imported my tickets from freshdesk. Nice job but there is 2 pb 1st: we made mistake in agent email then ticket of this agent are unassined after zwitch import 2nd : zwitch does not take time entries. Then I got an idea. I exported from
zoho One authentification sends SMS to former phone number
As admin I changed the phone number of an employee on her zoho one account. Unfortunately, zoho authentification still asks the user for a code sent to the former phone number. The user deleted the browser cache several times, but we have no idea why
how to get the status of customer in the customer portal using deluge script
From the knowledge I knew, thisapp.portal.profileForUser(); This script able to get the permission of the customer. But, how to get the status of customer (the status I referred is Approved Customer, Pending Customer and Unconfirmed Customer) using the
Client Script $Crm.user.role returning undefined
Hey all! I have a client script I'm trying to run based off of the user's role. I'm able to use the following: var fname = $Crm.user.first_name; To properly return a first name when logging in the console, but whenever I try the same with $Crm.user.role
Once again, Zoho Tables downloads are failing
We have a table from which we must download monthly. The downloads have failed in the past, and they are failing again today. Our preferred format is CSV, but we can, if necessary, take an Excel file and convert it to CSV. Unfortunately neither download
Cannot Access Admin Console
Hello, After I upgrade from free mail to Lite Mail I can't access Admin Console. Always stuck like that. Please help, thank you. Regards, Arman
Involved Account Types Not Applicable
I am getting an error while trying to record a bill. I use zoho for multiple companies and this is the first time and error of this instance has occurred. Any assistance would appreciated.
400 Bad Request - Unable to process your request
Hello, Today (13/03/2025) there was a problem with the advanced forms in ZOHO DESK. I have them integrated into my site - I front-end collect the data needed for the form - populate the form with them and submit according to the POST method in the code
Loading Zobot codeless builder is painfully slow
Lately, editing ZoBot has become extremely slow. When entering ZoBot, it takes a long time to load, and even the browser sends a notification saying that the page has crashed, asking if I want to force quit or wait. It's very frustrating.
Notifications mention the wrong user when tickets are updated.
I'm having an issue with the notifications/Feed in Desk when tickets are updated in any way. All actions taken are assigned to a single user no matter who performed the action. For example lets imagine my organisation has 3 users: User A, User B, User
Error: Unable to send message: Reason 550 5.4.6 mail rate exceeded limit
Hi, My user is not able to send email. The error is Error: Unable to send message: Reason 550 5.4.6 mail rate exceeded limit. How to procede? Thanks Ana Rita
Lookup Field not linking to Contacts on iPad or Tablet
I have created a Custom Module that has a field that does a lookup to accounts and contacts. The lookup field works when using a PC, but not when using an iPad or tablet Does anyone have any suggestions why? Thanks in Advance
Populate Data from Zoho Creator to Zoho Sheet
Hi People, Any recommendations for the use case below? Use Case: 1. Extract all projects along with their related tasks, timesheets, and issues and create a consolidated file Initial Approach: 2. A scheduled workflow will trigger in Zoho Creator to extract
UpdateRecord for contacts doesnt work from rule from another custom module
I have a function that is triggered by an automatic rule when a record is created or edited in a custom module. The function searches for a record in the Contacts module and saves it in a lookup field of the newly created or updated record. It also updates
New to Zoho – Seeking Advice on Digitizing Course Evaluations
My company and I are new to Zoho (less than two weeks in) and are looking for guidance on setting up a digital evaluation process for our in-person training courses. Not sure if this is a Creator solution or can keep within Zoho Forms and other components
Unable to continue the payment of subscriptions
Hi, I want to make a payment for my email subscription, but I cannot proceed with the payment because my NITKU is invalid. In Indonesia, the NITKU consists of 22 digits, but Zoho only provides 20 digits, causing my NITKU to be invalid. Please help me
Can't sign into any of the Zoho apps on MacBook...
I click "sign in" and it either does absolutely nothing, or it opens OneAuth and then just sits there. Can't even begin to use them 'cause I can't even login; Vault, Books, Creator
Add clients without needing a client company
I, like many people, deal directly with individual clients rather than companies. It's really obnoxious to have to add a client company and treat my client, who is an individual person, as a company. Zoho - can you please build in a way to bypass the need for the client to be part of a company? This is a problem in cliq as well - I want to invite my clients to channels in Cliq but needing to create a company is confusing for them and makes them feel as if they don't belong on the app. But that's
Office 365 and Zoho CRM
Does anyone have this synching properly. I configured it and the Zoho Calendar shows up in 365 but nothing comes from 365 into zoho crm. I have enabled the two way. No errors are being generated. If anyone has some insights I would really appreciate
File attachments adding date and time to name when uploading?
I have set up a function that uses the mail merger api to get a lead and fill in the details, it is basic but was just using to test will fill in all the details later, It works perfectly fine the only issue i have is that when it uploads the file into
Accepted meeting invites not showing on calendar
I can receive a calendar invite to a meeting, I confirm I can attend and hit accept. I then check my calendar and it doesn't show. 30 seconds later, it does show up but it is delayed leaving the feeling something didn't work correctly. Can this be improved,
No Hope for Zoho Meeting
Zoho Meeting is just the poorest meeting app I've come across in a long time. The support sucks too. I called to see if there was anything that could be done on the backend and while I was on a test meeting with support the video was lagging and freezing
Zoho Signing embedded with iframe is moved out of view when navigating to focus signature on mobile devices
Dear Zoho team, I'm having difficulty embedding the signing url into a website for users to sign on their phones, it's not working perfectly. The problem occurs after the user accepts and continues to sign, or the user clicks to redirect to any of the
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