Mail not flowing through to new zoho setup
Good day I have updated my mxrecords with my registrar but am not receiving any mail (or delivery error messages from the the sender. MXtoolbox gives the following results on the mxlookup: And when I go to the "solve problems" option I get the following results: My registrar is Hetzner (hetzner.co.za) and my DNS settings appear as follows: I deleted a number of cname and A records in addition to the the mx record before entering the zoho settings. Please advise if there are any additional settings
Can't login with registered account
Hello everyone, Im having some problems about login registered account I sign up account nda@ymim.tech and while verify domain "ymim.tech" , unfortunately i closed my browser, And then I go back to verify again, but I can not login with registered account before I got message need to verify account to login, but i have no any way to login An,
Error: Custom Related Lists showing java.lang.NullPointerException
Hi there, Our team is facing the issue when they tried to send emails. Appear an error message: Custom Related Lists showing java.lang.NullPointerException and the message don't send. I need it to be solved. By Chat the attendant never could gave me a solution and they scape from te solution. Please help us...
IP address 74.201.84.163 listed on sorbs
Hi, Since 15/06/2016 a lot of my emails are undelivered due to the ip address being listed on a spam list. Could you request deletion from the list as I think you need to be the ip holder to do it. Many thanks
Account locked, please help
Hi, the following account has been locked: <abolanos@vallefrescofoods.com> Outgoing and incoming disabled. I have cleaned mail space. Please unlock. Thanks
Latest Version Bug with Subforms & Bidirectional Relation
@ Zoho Creator Support, In the latest version there is still an issue where the Bidirectional Relation field in the subform clears after updating the main record. I sent a support request about this a month ago. Since then I am using multiselect lookup fields in place of subforms, but I need to use a subform now(lookup field won't suffice). I have sent another support request. Can ye please fix this issue. Thanks, Damien Cregan Hire an Expert
Emails - Receipt from Gmail/Yahoo instantly; Other domains unreceived
Hey team, I seem to receive emails from Gmail & Yahoo OK. From other domains, there is definitely an issue. There might even be a problem receiving emails from Zoho! Where's the problem so that we can work it out together as I appreciate the service you offer. Cheers
NO SEND
I recently installed zoho and I see that forum comments going back several years regarding zoho not sending email are still applicable today. Seriously ? An email server that can't even send email reliably after initial installation? Why does this "service" still exist?
Email sending very slow today...
We had a campaign scheduled to send today at 10 AM EDT. As of now (3.5 hours later), it is only 40% complete sending. Normally, it would be complete in under an hour. What is going on? In addition, when using the Zoho Campaigns website yesterday, the website was very very slow. After I would edit content and press save, it would some times take minutes to complete saving. Any thoughts? This is one of the most important email blasts of the year for our company, and at the rate it is going, it
BlackListed IP client
This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. ichanged@originalemail.com.br INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 Service unavailable; Client host [74.201.84.163] blocked using dnsbl.sorbs.net; Currently Sending Spam See: http://www.sorbs.net/lookup.shtml?74.201.84.163
mail to case no more working
Hi, when i send normal emails to support@esrifrance.zohosupport.com, zohosupport mail to case does no more work ( new case creation / append to existing case ) It was working perfectly till a few weeks ago. When my colleagues send normal emails to this adress, mail to case is working fine. Can you help ? Has my email adress been blacklisted or trottled ? Thank you for your help Regards Eric
Bug in Leads Mass Update Dialog
I am only using the Leads module in Zoho CRM. I often use the "Mass Update" dialog under the "More Actions" button to update values for specific records. In the past, when I would update the value of a field with a dropdown list, the values would be presented in the order created in the Setup. Recently, this changed and now the dropdown list of values is presented Alpha sorted. This I believe is a bug, as the dropdown list should be presented in the order created in Setup for the field.
Email id blocked for no reason
Hello, My email sandeep@wordsmaya.com has been blocked. I am super admin but not able to unblock it. Please resolve the issue.
CRM EMAIL: Custom Related Lists showing java.lang.NullPointerException
Hi there, Our team is facing the issue when they tried to send emails. Appear an error message: Custom Related Lists showing java.lang.NullPointerException and the message don't send. I need it to be solved. By Chat the attendant never could gave me a solution and they scape from te solution. Please help us...
Custom Related Lists showing java.lang.NullPointerException
Is anyone else having problems with their custom related lists? I have two separate lists that have been tested and deployed into production and are suddenly now returning nullPointerExceptions. These are (or should I say 'were') grabbing information from a remote system and it was returning XML formatted data. The remote system still is reporting XML properly, so I don't have an explanation of why this is happening.
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
my account got blocked, can anyone be so kind to unblock it thanks janeth@rekuplast.com
Mobile Calendar Time Inaccuracy
When I post an event using the mobile app (Android version, but memory serving, my friend with the iOS version has the same problem), the time is set three hours back from the intended time. For example, if I have an appointment set for 11:00am, even though I clearly set the event to that time, the result is erroneously 8:00am. I assume it's a time zone issue, but I can't find any settings in your mobile app to fix it. Am I missing something here?
Email got blocked
Hi, I cant send out any email. Can you unblock my email? My clients cant proceed their task dued to email server having errors. How can i increase my daily limits?
Error while publishing
Hi, Help pls.. i'm getting error while publishing the website. Site link-> janacomplex.zohosites.com pls help on the same.
Payment failed error for domain regristration
Hi I'm getting payment failed error during domain registration. The error is as below. Please help to look into this problem. Let me know if i need to do something else. The credit card and address details are correct.
Can not recieve mails from some mailservers
Hi, I have a problem recieving mails of some mailservers. The domain is alexander-knoop.de I set the MX-Records (at OVH) as told in your FAQ and I can recieve Mails from Google or web.de with no problem. If I send a mail from my university (kit.edu) it is not delievered and after 24 hours, I got an information (in my KIT-Inbox) that my message could not yet been delievered. Same problem at some services where I wanted to use my mail-address (didn't recieve anything from some services). I don't know
Dynamically add to dropdown but stop removing "Other"
Hi, Is there any way that I can retain the "Allow Other Choice" option when using ":ui.add()" to populate my dropdown? I know I can use ":ui.append()" but this means always having one selection in the list(Which is what I'm trying to avoid). Thanks, Damien Cregan Hire an Expert
not receiving emails
We have not received any emails overnight on the salonguru.net domain. I have sent a test from my other email address and it has still not arrived either. There have been no bounce/error message. Are there any known issues?
Sender Addres Blocked 554 5.1.8
Hi Zoho, I just got blocked for exceeding the daily usage outgoing mails. Wish to ask will I get unblocked automatically on the next day? or I do have to do it at the setting. Looking forwards for your reply. Thank you, Regards, Rosa hola@masiacanviver.com
When I try to send mail to a contact, it's not bringing up templates
I am pretty sure I was able to do this fine yesterday. Any ideas? I selected the contact from the contacts list. I click "send mail." Then the mailbox comes up but I can't select a template. Help!
Unable to get or send email from two accounts - URGENT PLEASE HELP!
Hi, We run two email accounts through the business and can't use either of them. I looked on the web and it seems that they have been automatically disabled and I am unable to enable them. The email addresses are wendy AT letterfest.com and info AT letterfest.com. Both have the same issue. The error message is: "The Server could not be connected. Check whether the Server is available to connect in the given name and port number." I have checked all the settings and they are correct. Other people
Sender address blocked
My email is blocked account is: janeth@rekuplast.com thanks for your service
Hola... mi cuenta esta bloequeada
me ayudan a desbloquear mi cuenta no puedo crear usuarios nuevos... Gracias...
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Hey guys. My account comunicaciones@dialogoschile.cl has been blocked. Can you please unblock it? It's for business purposes, it usually send reports to our communication team
Outgoing mail disabled
One of the mail accounts (comunicaciones@dialogoschile.cl) have been blocked for outgoing mail. This is an account used for work purposes so I need it unblocked soon. How can I achieve this?
Permiso denegado
Hola, con el usuario administrador no me está permitiendo guardar cambios en algunas cuentas. Una ventana emergente que dice "permiso denegado seleccione un usuario activo". Alguien sabe cómo puedo solucionarlo?
Essential email blocked!!! - I need to unlock, but can not!!!
The sistema@cuecasduomo.com.br e-mail is used only for sending invoices. This is mandatory in Brazil!!! This email has been blocked in error. And I can not unlock or get detailed information about the reason for the block. HELP!
error "No se puede conectar al servidor SMTP:smtpout.mail.zoho.com Motivo: falló la autenticación:554 5.1.8 Sender Address Blocked"when sending mails
Hi, we can't send emails from our account info@laretrobike.com The error"No se puede conectar al servidor SMTP:smtpout.mail.zoho.com Motivo: falló la autenticación:554 5.1.8 Sender Address Blocked" is shown Could you help us??
No scroll bar in upper banner on edit mode
Hi Zoho, On some screens there is no scroll bar on the upper navigation pane in edit mode, so I cannot reach some of my pages, reports and forms. Screenshot attached: Ravid
554 5.2.3 MailPolicy violation Error delivering to mailboxes
I replied to notify of this issue on https://help.zoho.com/portal/en/community/topic/issue-in-incoming-mail but thought I would submit a new post for it. We are getting some incoming mail being bounced back to senders with the following: Action: failed Status: 5.2.3 Diagnostic-Code: smtp;554 5.2.3 MailPolicy violation Error delivering to mailboxes Our MX records appear to be fine, and the problem seems to occur only from some emails such as @hotmail.com. Please help. Thanks, Kat
My Email is going in SPAM of Recipient Email box.
Hello Respected Members , I have an problem which is coming from some days, it is not come when i am beginning my application. The problem is that the Email function (Which is added to the Form). It is confirmation type mail which is delivered to the Form Submitted user. But these days every generated mail is going to the USER'S Email Spam folder, instead of Inbox. Now please tell me what can i do so my mail is go to the inbox instead of Spam folder Please solve my problem , my many users are report
How do I turn off Report Scheduling?
The how to doesn't help. There is no Reports Scheduler button anywhere on the Reports page. I get two reports emailed from Zoho weekly. I could just report that as spam but I'd rather turn it off.
I am able to send mail but not receive any.
Hi, This is ramesh, have created ramesh@bodymatrix.in e-mail ID through your portal. i am able to send mail from this ID, but unable to receive mail from any other domain. the sender gets below message while trying to send mail to my ID. please look in to it and let me know how to solve it. Thanks Ramesh ramesh@bodymatrix.in INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.1.1 The email account that you tried to reach does not exist. Please try 5.1.1 double-checking the recipient's email
Taking too much time in receiving EMaisl.
Hii, It takes very long time to receive a file from another mail ID. I have checked many times, by sending files ( less than 0.5 MB) to my personal and zohomail ID. it is taking more than 2 hrs just to receive it on zohomail ID. I don't know what went wrong. whether there are change in system / excess of load or another problem. Please provide me solution. Thank you.
Delete registered account , and re-signup
Hello everyone, Im having some problems about login registered account I sign up account nda@ymim.tech and while verify domain "ymim.tech" , unfortunately i closed my browser And then I go back to verify again, but I can not login with registered account before I got message need to verify account to login, but i have no any way to login How can I delete this account and re-sigup again? Please help me Thanks so much An,
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