Massive bug with mass candidates status update: 5 days without any feedback from the support team
Again a huge bug with a mass candidate status update. I used the filter of the candidates view under job opening to select a couple of candidates and the system updated ALL the candidates under the job ! Thanks Zoho for once again ruining my work and not coming back to me !
PLEASE HELP: "Unable to send message; sender address blocked"
I tried to send an email and it gave me the message: Unable to send message;Reason:554 5.1.8 Sender Address Blocked Can someone please unblock my account so I can send email again? My email is info@escueladecinedeoreal.org I will appreciate it alot!
Cannot receive mails
Dear all, I have recently started using the zoho mail. I was able to send and receive mails, however not there appears to be an issue. I can only send, but I am not receiving them. Below response from gmail. I have noticed the problem after changing the name servers from Godaddy to another hosting service. Could this be the issue? A quick advice would be appreciated. Thank you and kind regards, Daniel Delivery to the following recipient has been delayed: daniel add ubivivo dot com Message will
Attachment Viewer is No Longer Working
I receive emails with images daily. About 4 or 5 days ago, new images were no longer being added to the Attachment Viewer and I have 8 images stuck in the attachment viewer that I cannot delete and have never been removed even though those email messages have long been deleted. I have not made any changes to the settings. When I go into the Attachment Viewer, there used to be a link for "Show All." That link is no longer there. In an attempt to resolve the issue, I have done the following: 1)
2 Factor Authentication Not Logging in correctly
I'm using 2 factor authentication (2FA) via Google Authenticator on my mailbox. However, I've noticed a bug which seems to fail to log in when I enter the code. Here's what happens: I enter my email and password. I'm prompted for my Google Auth code, so I enter it from my phone. The screen then takes the code, doesn't present any kind of error like "incorrect code", but the 2FA screen continues to appear. If I enter another code, the same thing happens. I hit F5 on the keyboard to refresh the page,
Help!!! when i send an email,my name appears as Pee Wee!!!!!
I wrote that at the beginning when i created the account but i changed it, but the change is not visible. All the emails i have sent come up with the name pee wee to the recipient.....can you help?
Undefined Calendar Event
I want to delete a repeating calendar event that I previously set up, but when I click on View, Edit or Delete I get a popup message that says "undefined" and nothing happens.
URGENT!!!!!! - mass associating of candidates to a job opening stopped working
Hello, mass associating of candidates to job openings from the candidates module does not work. It is not possible to look up a position, the fields are inactive. Please, fix the problem immediately. Thank you Miroslava Barcova
Quickbook Integration Nightmares
This shouldn't be so hard... I have the following issues: I want my invoice subjects in Zoho to be descriptive. The web connector will not attempt to transfer invoices is the subject exceeds 12 characters. That is silly. It should truncate the subject if necessary, or better yet, actually use an invoice number in Zoho to map to the Invoice number in QB. I have 35,000 contacts in Zoho, but QB only allows 10,500 (Premier version). I really just want to create a contact in QB if an invoice is pending
Alert emails from Zoho CRM to Zoho users is not working
Hi guys, For some strange reason, no alert emails defined in the workflow sent from our ZohoCRM to our Zoho users is being received. This is happening only to emails sent to our specific domain addresses @grupoabstract.com. When we add personal Hotmail or Gmail email addresses to the alerts, these arrive ok, it is only happening with the domain address @grupoabstract.com. It is not a problem of the rule. I tried turning off our servers Firewall and IP Blocking, but the problem persists. It appears
Yet another bug (I notice at least two new bugs per day...)
An yet another bug. I submitted three candidates and selected many attachment. I was in bcc of the message and i noticed that only half of the files selected were present. I only received one mail so I suppose the message hasn't been splitted. All these bugs are making your solution highly unreliable....
New Folder limits? & Moving folders to other work spaces?
Hi, I have been using Z Docs for a year now and this month i notice i am unable to create any more folders with a folder of a work space (limited to 10?) i am then also unable to create a another folder within the work space "Reached limit". This is a massive problem for me as i save all my customers details in their own folder and specific to each month so i can find them easily. Is this a new feature as i have lots of folders in my work space (Jan, Feb, Mar.....) and have never had any problems
I can send but can't receive emails - dmark and mx3 errors
hello, I stopped receiving email on my account. I can currently send but can't receive. I have checked the MX toolbox for that domain as you suggest and I get a couple of error messages. One of them is Dmarc invalid name and the other is mx3.zoho.com fail to connect. I have already set up the mx3 on my host which is DigitalOcean. Thanks for helping me out.
iPhone Zoho App
In creating a Zoho CRM contact, I would like to import my iPhone contact. I choose the appropriate flow "+" then "Import from Address Book" and it allows me access to my contacts list. If I choose certain contacts, the whole app just crashes... I have Zoho App v2.4.3 on iOS 9.2. It appears that if these contacts are updated from fields pulled from iOS mail, they are more likely to crash. Is this a data format failure? Please advise...
Ongoing problems with Zoho mail
I'm relatively new to Zoho (about 6 mos). For the past 2 months all emails sent to my gmail, yahoo friends are either delayed or rejected. Although I see that Zoho reports this problem has been resolved, I just received yet another delivery "delay" notification for mail sent to a yahoo user. Now, for the past 4 days, I've been having credential issues in Outlook, which is constantly prompting for my credentials. At first I thought it was Outlook (easy to blame them, they are usually the culprit
cant send mail on iphone
I cannot send mail on my new iphone. I restored from a previous phone which was working. I have since changed my password and have followed the zoho iphone setup process twice. I still cant send mail - only receive. I keep getting the wrong username or password notification when I know they are correct
Embedded slideshow update not displaying
Hello Team Slideshow. This is a strange issue: Our embedded slideshow was updated several days agao, and the updates were instantly reflected on my computer when I refreshed the page they are embedded in. However, on all other computers, and in other browsers on my own computer, the previous version of the slideshow is still displaying. Here's the page in question: www.emerson.edu/library If you see a slide for Return of the Jedi as the first image, you're seeing the outdated slideshow. The first
Mobile link form not scrolling properly
Using the "form-mobile" method in my permalink to embed in my mobile application. The app "auto scrolls" to the top. When my user tries to fill out fields at the bottom of the form and try to scroll down it forces them to scroll up, not allowing them to complete the form. Seems to be an issue in Android only, users on A galaxy note 5 and galaxy s6 have reported this, may be a javascript error.
Wrong data
Hi Guys, This is not providing acurate or real data. can we do a screen sharing session so I can show it to you? We'd love to use it! Thnaks
Can't find the google apps integration in the apps and add-ons
There is no option for google apps within the apps and add-ons section of the user set-up, though I have full admin rights.
Activate Gmail in Zoho CRM.
When I try to authenticate my Gmail, Google prevents this because Zoho CRM doesn't meet the required security standards. The email I receive from Google contains the following: Someone just tried to sign in to your Google Account ***@***.** from an app that doesn't meet modern security standards. This happens for every Gmail address I tried. When will the security be improved so we can use a Gmail integration? Thanks
Cannot Add Open Activities
Dear All, Today I've modified the modules by simplifying the fields. After doing that, I cannot add new task or new event or new call, where usually it will appears in the open activities. This problem only happened today after I've modified the modules. Thank you for supporting. Riky
I haven't received any mail since the last outage.
I am able to send myself test messages just fine from Zoho or Gmail, so I know it's working, but I haven't received a single email, newsletter—not even spam!
Verification Issue with GoDaddy
Hi, I am completely stumped and not sure the issue. I have tried verification via CNAME and TXT but without any success. I waited over an hour as well, but just is not going through. Please see attached screenshot of my DNS page and kindly let me know where the issue is. Thanks, Ryan
Error reported when changing Field Name
I recently added a field on an existing form. The field was added and it shows up fine but the Field name is set to "Single Line". When I change the name to something more meaningful it displays "Saving Changes ..." at the top of the page and then eventually displays a pop up saying "Exception occured while publishing message to the topic :: [DataModelTopic]". I read in the forum about this error and it was mentioned it could occur if there are too many fields on the form. I deleted a few fields
New Groups.
Hi, I was pleased to log in today and find groups available to the unattended computers in the web portal J . How ever I seem to have already broken it L. I moved a computer to the wrong group, moved it to the correct group and now appears in both groups. I tried removing the computer but that removes it from the whole system. Is there a way to solve this? Kind Regards,
cname verification failed using all methods
i have added one domain and want to verify it using cname. i have tried but its keeps telling me cname verification failed.
mobile app on iPhone permissions
I downloaded the iPhone mobile recruit app, and when I sign in, it says "I do not have permission to use the mobile application". I checked settings on my account, and all looks in order. Please advise. Thanks!
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Please help me unblock my mail aurum_ventures@zoho.com, so i can send my mails
Emails will not be sent
can not send email - ERROR MESSAGE in red keeps appearing
bounce limit
Dear Zoho, one of the email in my domain ucism.it has received this error. User : info@ucism.it Details :Posta in uscita bloccata. Motivo:Daily Mail Bounce Count Exceeds Limit [ Bounce count=20 ] Can you please re-enable email info@ucism.it? We are working on deleting bad email addresses. Thanks, Paolo Impelluso
Unable to verify Ownership
It had been more than five hours since I have added the required cname record and txt record and still an error pop up message appears that there has been failure in verification domain ownership. I would appreciate your assistance as soon as possible. Kindly note that my domain is registered along with the website at www.wix.com
Remove Left/Right Borders on mobile survey
Space is at a premium on a mobile device. The current themes keep a large border on the left and right - in total almost 25% of the screen width. This give very little space for the survey itself to be presented. Remove the majority of border on the mobile survey display and give the space back to the survey itself !
Report a problem - Home page - Print Preview not working
Hi, we have a problem with the Print Preview on our home page. Could you please let us know when this will be solved. We know that we can use the Chrome browser, but this should only be a short term solution. We would appreciate some feedback. Thank you
Bugs and poor support quality
I am fed up with the amount of bugs in the new Zoho recruit version. The filters and mass update tools are not working correctly. You select some candidates and then the system update all candidates under a job. When I report incidents to the support team, I can wait 5 days before having a feedback, when I get it because of "sorry, your email was in our spambox" What happened with you Zoho ?
Zoho Mail - Very slow
Hi, Today i have a delay to receive mails of 30 min. - 1 hr. In all accounts. Any idea? Thanks in advance,
Campaing deleted by mistake? any way to recuperate date of open rate etc etc??
Hi, I think i removed by mistake this campaign i sent out today in the morning"Se descubren los 3 mundos de RRHH, ¿en cuál vivirías? potential all" is there way to recuperate the info?
job submission issue
none of the jobs we have posted will submit the application. When you click submit, nothing happens... the application stays open with all of the information there. please help.
Report on Emails created no longer works
Hi, As of December 31st, 2015 our reports on emailed created no longer functions. The email source is typically an outlook plugin. I can see the email if I search them manually but cannot pull them via the report. What has changed, why doesn't this work anymore.
Zoho CRM Email lag
I sent a message well over an hour ago and it has still not be received by. I sent it using Zoho CRM.
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