Error with Social Network Features
Dear Support Currently, I can't work with Social Network feature of Zoho CRM . It's just show "Loading" icon while I connect to Leads profile and I can't Click "Add Button" of Tab Unknown on Social Module. Is it have problem with your system or my account? One week before, I still working normally. I have created new account (trial) to test Social Network features in CRM but It's just same error.
Can't view "created date" in Closed Activities
Hi, Under Closed Activities, as of last week, I used to see the "created date" or "last contact" date and now there is nothing there, it is empty. How do I add these fields in my view? Does the admin need to do it? and if so, how?
Approve a group email
It has been 2 hours since I submitted an email for review through Zoho. I have emailed support. Can someone please assist in getting this approved so it can be sent out today?
Lost my documents after renaming folders on my computer.
I was renaming my Zoho Docs folders by renaming the folders synced to my computer via the desktop app. The app froze before or during this, and after I relaunched it and let it synchronize, all the documents stored in those folders disappeared. They aren’t in the trash either. Please help me recover my documents, Zoho. Thanks, Daniel
Permissions panel: gratuitously confusing, and too-easily destructive
1. Ultimate confusion : The "Checked" state is a green check mark. The "unchecked" state is an orange-brown check mark. Ie: unchecked is represented by a check mark ! (And these are probably indistinguishable by someone with red-green colorblindness.). 2. The interaction of the checkboxes and the Save button is inconsistent and dangerous . Checking or unchecking a checkbox in a user row generally does not take effect immediately, but requires pressing the Save button to take effect -- good. Unchecking
Unable to select Arabic text in order to add a comment
In the Zoho Writer, I have opened a .docx file containing Arabic text as well as some English. When I or a collaborator try to select some of the Arabic text, the highlighting for the selection disappears as soon as we release the mouse button. Normally we can double-click on a word and it will select it, but this also doesn't work for the Arabic text, although it works fine for the English text. It doesn't seem to be a problem with the right-to-left formatting, because the English text is also
i can´t verify my domain with the new version of wordpress (4.3.1): WHAT CAN I DO??
The new version of wordpress (4.3.1) deactivate the flexibility to choose or select the path where i want to upload the media files and also removes the configuration of the DNS.
No reciving emails
Hi!! I just made the email and i can send emails from zoho but not receiving from gmail, hotmail, etc Could you help me a little bit because i don't know how to fix it. Thank you very much!! Miquel.
Unopened status, tell-your-friend link being reported as spam
I am getting bounce backs when sending test emails. The message in the bounce back notification is as follows: "A URL in a recent email campaign (tell-your-friend . com) is listed on https://spamrl.com/." This is causing emails to not be delivered. If you check the following link: http://mxtoolbox.com/SuperTool.aspx?action=blacklist%3atell-your-friend.com&run=toolpage, it comes up as a blacklisted address. Please advise how to resolve this issue as I think it is also affecting deliveries of other
Mails keep bouncing
mails sent to our domain www.hamaraghaziabad.com keep bouncing. following is the error message Delivery to the following recipient failed permanently: vishal@hamaraghaziabad.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain hamaraghaziabad.com by hamaraghaziabad.com. [67.222.13.231]. The error that the other server returned was: 550 No Such User Here ----- Original message ----- DKIM-Signature:
problem with subform
Good afternoon. I am trying unsuccessfully to help support you in four days and no response . I'm having the following problem: I created a form and subform it loses the rules made in the original form. Form is : https://creator.zohopublic.com/zoho_bruno123/requisicao/form-perma/Correspondente/D6fpDwguR9WbGNZpv4HaNd2W5kytgBsUtB4TUXQSNCFnM2fOw7YyHuF177meO0h3tUyuFQFkbQNPXbXF9HNpW1qxt7XnHejTMus1.
When I put " city " the county should open only selected and is not opening at all. What can it be?
Outlook not connecting, not receiving imap email
Since this morning i am not receiving any email, outlook can not connect to the server. It says connecting securely and then it gives me an error. I may think is a technical error server problem from Zoho Servers, but can someone help me fix this issue.
Zoho CRM not responding since 3pm GMT
Hi, Is there an issue with CRM at the moment? I cannot access it since 3pm this afternoon, just getting 'Please wait'. Many thanks, Dave
I am able to create 9 email Ids Only
I have only 9 users added to my email hosting and now i am unable to create new as well as i cannot refer anyone.
Serious Problem with RESUME INBOX
Serious Problem with RESUME INBOX We are having problem with the resume inbox. When we have send the email to resume inbox, everytime it gives an error with No Name already exists. When we click on error from reports, it gives an existing candidate name without any problem
HTML editor in the Template and campaign is stuck at Loading
The editor for templates and for the campaign does not allow changes. At the top of the screen it indicates Loading and this never goes away. It is not possible to change anything through HTML editor. I have cleared my cache and tried it in multiple browsers and computers and nothing works. What do I need to do different? PS this part of the support ticket was written in the HTML section
Drafts folder is not synched at android IMAP client
Symptom: The drafts folder is not getting synched at my mobile android smartphone (android 5.1) Good cases: I see the sent and incoming mails nicely on my device. Config Details: 1. I am following the guide at: https://www.zoho.com/mail/help/android-imap-access.html SSL (always) is not available, I choosed SSL/TLS for both incoming and outgoing emails 2. All IMAP folders are marked as relevant, see https://www.zoho.com/mail/help/imap-access.html#alink2 Thanks for your advice!
We are unable to fetch this data, sorry! Please note that your data is SAFE.
I am getting this message on views every once in a while and I can't figure out why it appears or why it goes away. Strangely, I have it right now for one particular user on one particular view and only in Chrome, Safari with the same user and same view loads up just fine. Any suggestions?
sales by customer report
When looking at the sales by customer report, I noticed invoices show sales with tax as a larger amount than the sales column. The difference is actually shipping charges. There is no sales tax in this instance. How can we correct this report?
URGENT HELP - EMAIL NOT WORKING VIA OUTLOOK
Hi there, i have emailed you, called and left a message and tweeted you and i am not getting any response, your phone line won't let me hold, i have to leave a message.... Since Friday morning, i can not receive or send any email via outlook on Zoho. Works fine on my gmail account but not Zoho. I have spoken to Microsoft and they believe the problem is with your server as my outlook is saying 'cant connect to zoho server' they have sent a ping via terminal and it is not responding. This is my business
Zoho Docs saved notification bug
Here is a problem I am seeing for the first time. As I input text, the saved notification blinks whenever I do a key stroke. I am talking about the black notification area above the task bar, with the title on the left and the saved notice on the right. It is very annoying, and I hope someone is working on this, because for me it makes Zoho Docs unusable. I will check back later and hopefully the problem will get worked out before long. thanks and best to you all
Zoho mail account configured to forward messages to gmail account but nothing shows up in gmail
Pretty much what it says in the title... I configured my Zoho email account (tc@tcbloodstock.com) to forward all incoming messages to my gmail account (tcbloodstock1@gmail.com) and it looks correct in the settings but none of the 1400+ messages in my inbox have shown up in my Gmail account. Any ideas?
Only limited number of tasks can be saved
Hello, I already posted this, but it was not shown, never passed moderation, was this censored? If so, why? I thought this is the place to report problems? Anyway, here we go again. According to my observation, if you save 25 tasks, and then create a new task, the last task in your list at the bottom vanishes. So the limit seems to be 25. But there is no error message, just the last task vanishes. I didn't realize it at first, but I tested this several times. If you delete the 26th task you created,
Internet Explorer Print Preview
Whenever I print preview an invoice on Internet Explorer 11 or later, I get the Preview text on the top of the page. I don't have my headers or footers enabled. When I do the same thing on Chrome, Chrome works beautifully. Is there a known problem with Internet Explorer and Zoho Print Preview? Anyone else have a solution to resolve other than use Chrome?
Pop Account Importing Old Emails
Hello, I added a POP3 mail account (aol) through Settings > Mail Accounts and it keeps importing old emails as new/unread. I don't want to import any old emails at all, is there a way to disable this so it only listens for new incoming emails? I tried settings up " Enable for Messages that arrive from" option under Settings > Email Forwarding and IMAP/POP, but it doesn't so anything. How can I get it to stop importing old emails and just listen for new incoming emails or do I have to wait for
modules customizing unavailables
Hi, I would like customize modules with new fields and create a new customized modules but i can't. Why aren't availables for me the customizing possibilities explained in the manual? Best regards, https://www.zoho.com/crm/help/customization/module-builder.html#Create_Custom_Modules
inicio
Al ingresar a mi cuenta y estar en el apartado de inicio, se despliega un msg en rojo que dice: No tiene Permiso Para Visualizar Componente, se ha deshabilitado del modulo correspondiente en ajustes de perfil o en pestañas!!! Como puedo activarlo de nuevo???
Allowed IPs Restriction Not Working For All Users
Hello, I activated "Allowed IPs" restriction (in dashboard) for all user roles set so they could only login from a certain address. It worked for my support@ login (prevents login), but my sales@ login is still working even though it's accessing from an address not on the whitelist. Both accounts are set to user roles so I'm not sure why one is restricted but the other not. Can someone fix this or tell me what's wrong?
I have not received any email since June this year
I have not received any email since June this year. When I try to send an email to my email address I just get this error message: Delivery to the following recipient failed permanently: evelina@evelina-nilsson.se Technical details of permanent failure: The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720 [(0) evelina-nilsson.se. [107.20.241.149]:25: socket error] ----- Original message ----- X-Google-DKIM-Signature: v=1; a=rsa-sha256;
Envio normalmente, mas não recebo e-mails.
Os mx já estão setados, consigo enviar mensagems do endereço "site@portosuldesentupidora.com.br", porém este endereço não recebe nenhum e-mail. Diferente de posts semelhantes, não recebo nenhuma mensagem de erro.
Mail forwarding
Authentication failed. Please check your username/password. [Server response: 535 Authentication Failed code(535) ] I can't connect my gmail account to send mails through Zoho, Can some one help;
My goDaddy settings were reset I need to configure a CName and missing the ZB unique code
Hello, My GoDaddy account for some reason reset my MX records and CName, as a result I can't get any emails (although i can send them) I reconfigured the MX records and they are pointing to mx.zoho.com and mx2.zoho.com for the CName i need the ZB unique number but could not find were it is written. the domain is verified.
Dissapearing Emails
Hello Zoho Group, I am having issues with my email. When I opened my email last night to check on some work, my inbox was empty and all my emails from sept 3 onwards just dissapeared? There is also 1 unread email showing but I cannot even find it? What is going on here? Although, if i search a certain message, it will show. I am very confused here. Please help. Thank you. Vincent
email address blocked
My email address; I am the sender is blocked. Is anyone able to help unblock? thak you
Ampersand in field being converted to "& amp;" in lookup field
Hi, When using an ampersand in single line field and then using that field in a lookup it is displaying as "&". See http://prntscr.com/8haopw Thanks, Damien Cregan Hire an Expert
Outlook plugin
My Outlook plugin is not shown.
Error: net;;err_cert_common_name_invalid (Candidate Application)
My Candidate Application is not working...it is giving all of my applicants an error that reads "your connection is not private, attackers might be trying to steal your information from social-staffing.com" etc. Error Code net;;err_cert_common_name_invalid.
Emails all marked as read on outlook
When I receive Email on Zoho (my own email adress, not Zoho) these mails are marked as read on Outlook. How can I change this?
New Zoho Recruit Career page integration to Company Website Career page - Wordpress and iframes
HI, We just upgraded to the new Z Recruit: Problem: Our Zoho Recruit Login Page is displaying in our Company Career Page. What it should be doing: Zoho Recruit should only be displaying Career page information like Open Jobs. We note: iframes no longer work with Wordpress due to security issues. So we need a solution?
Zoho is not using my email account
It appears my emails are being sent from my Zoho email and not the email account I added - even though it is selected. This is somewhat of a problem because I will not have any record of responses in my inbox. Anyway I can fix this?
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