Unable to send message;Reason:554 5.7.1 : Relay access denied
getting this message and cannot send message.
Cannot add zoho mail account to iphone
I cannot add my zoho mail account to my iphone (ATT) Tried imap, pop and exchange accounts and server never connects or recognizes passwords ( I double checked passwrd by signing in to the website) What am I missing?
Gmail email POP3 issue using Outlook 2010 - Not getting then on pc when zoho mail is attached
Gmail and our outlook has been working just fine. Been using it POP3 for years, We need to keep the data files for security reasons.So we cant use IMAP When I originally set up the CRM and the mail, The outgoing was fine but nothing came in, Then I found the trick to getting the 2 way email responses to work under the mail addon app. The next day I realized something,, I had no new emails in my outlook,nothing changed I just attached the Zoho Mail app from the CRM to my Gmail emails POP settings.
Zoho mail shared group contacts
First I like to say that I have been contacting support numerous times via phone and email for some weeks now with no response. I am a paid zoho mail and books customer and very disappointed to say the least with the support. I have not received one answer, phone call or email from you to even look into the problem. Problem: When creating a group to share contacts and documents etc. in zoho mail it will create the group and also show the group members. On the top tab selection in contacts you can
Can't sign in with Outlook plugin
I've just installed the Outlook plugin for Outlook 2007. The Zoho toolbar appears correctly and I click the Sign in button. After entering the credentials, the message "Logged in succesfully" appears, but then nothing happens. I would expect the popup window to close by itself but nothing happens, and if I close the window manually, Outlook seems to be not logged in Zoho. In fact, the button Sign in is still active. So it is impossible for me to log in. What can be the solution? This is an absolute
Zoho Books Invoice not being created from CRM
This morning I created a Potential, and then a few minutes later, moved it to "Closed Won"...but unlike as it has happened in the past, Zoho Books does not create an invoice....I keep hitting the refresh icon, and no invoice is created. This has worked in the past...is something broken? Thanks!
Draft invoices...How client could have seen it?
Dear Support: As long as I know, at client portal just appears sent invoices... How client could have seen a draft invoice as show on attached image? Regards, Mauricio.
Unable to send email
I am unable to send emails using the Apple Mail 7.3 desktop client. I'm receiving emails fine. I have checked the settings several times and deleted and recreated the account several times with no luck.
Relaying disallowed
Hi, I am trying to send mail through my Drupal system. The details used are as follows: SMTP Server: smtp.zoho.com Port:465 Use SSL - Enabled SMTP Authentication: Enabled. From email address: contact@taxsubmit.in The error is 553: relaying disallowed (details given below). Please help. SMTP -> get_lines(): $data was "" SMTP -> get_lines(): $str is "220 mx.zohomail.com SMTP Server ready July 21, 2014 11:13:52 AM PDT " SMTP -> get_lines(): $data is "220 mx.zohomail.com SMTP Server ready July 21,
Issues with Views
Is anyone having issues with views not working? Leah
Jobs not posting to Simply Hired
Ananth, I am confused as to why, apparently, it is impossible to have the franklinstewart jobs posted to simply hired. Or why I cannot get any information as to what the problem might be. Please call me at 773-271-2230 so that we can attempt to get this solved. Stuart Hassell
no reply from support
I sent an issue by email 2 days ago and have had no reply. The subject line is "automation not working" I have logged this again via the support request form today. I am not receiving any auto-reply from support that even indicates that my email or form submission was even received at your end. Please advise.
Unable to connect to messaging server.Connecting in 54 secondsTry Now
I have this error on my zoho connect. How this can be fix. Regards, -- Christian TAY
Can´t receive E-Mails anymore
Hallo, It´s not possible to receive E-Mails anymore. It worked this morning. Now I´m getting an error-message. I haven´t changed anything on my stem. Thats the error-message: delivery to the following recipient failed permanently: Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domainby . [2a01:4f8:190:62f4::11]. The error that the other server returned was: 554 5.7.1 <>: Relay access denied ----- Original message
Client Users on More Than One Project
I am running several, completely separate, projects through Zoho Projects and some of my clients have started receiving other clients' notifications. This hasn't been a problem in the months I have been using Projects until now. Any advice or settings I should change?
"Failed to submit data. Please contact application owner."
I'm using the free version of zoho creater and have created an extremely simple form. However I cannot add any date to my database. When I try to submit the form I get the error message "Failed to submit data. Please contact the application owner" There are no fancy validations or anything on the form, it's simply a zohocrm look up (I'm using the enterprise edition of zoho crm) and 3 date fields. Grateful for any help and advice.
Missing Contact Name in Tasks List
Hi; On the Tasks list, the "Contact name" column does not show the name of the "Lead". Please see attached screen capture. Thenks in advance for your support, Jordi
Problems sending email from FireFox
Hello, module units can not I send emails with the firefox browser, it works fine with IE and Chrome browser Type FireFox Error: module is undefined; greetings Mario Turilli
Script error when evaluating old field value
Becoming frustrated with ZOHO Support Found that you can't apply an IF or SET statement against any old values (any old code still works) For example if you create a new form say ZOHO TEST and create a single line field called TEST In the Workflow Script, On Edit Validate if you create an IF statement to look at the old content of the field TEST this error occurs Error at line number : 1 Variable 'old' is already defined of datatype '1013228000006314713' but trying to update 'zoho_test' datatype
Cannot duplicate applications
Hi, I'm trying to duplicate an application, but every time I click duplicate it says "duplicating" and then nothing happens. How can I fix this?
Changes to Emails Do Not Save
Changes to campaign emails are not saving.
Email Changes Will Not Save
I use the Chrome browser and cleared the cache. Email changes still will not save.
Unable to send email. Please help.
Got this message. Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Unable to unpublish any jobs
When I click on the icon to unpublish it brings me to the publishing page. If I try to unselect all of the sites to unpublish from it tells me that I have to select atleast 1 to publish. Please take a look. Example job to unpublish - https://recruit.zoho.com/ats/Dashboard.do#JobOpeningPage/227321000000719071
Unsuccessful Syncs (Zoho CRM - Zoho Campaigns)
Our lead syncs between Zoho CRM to Zoho Campaigns are down since 2 days ago. The issue is that the programmed date and time of syncs keep postponing themselves automatically. Hence we have tried to contact the Technical Support Team countless number of times and we have received NO support nor answer whatsoever. What we are getting are pointless calls from the commercial team, who is unable to solve the issue. This is affecting the day-to-day company operations and we are LOSING money. Unless
Facebook Lead Link
I am not able to link a Facebook lead for friends. I have tried several variations of the name and it simply will not work. For example, if I have a lead named Nathaniel Tucker that I'm a friend with on Facebook, it does not find them. If I try to add the middle name or the city/state at the end, it still doesn't work. Please advise. nt
Error While creating event
I have tried to create events in the new calendar and I get an error Error While creating event is this a bug or am I doing something wrong? Also if i accept an invite why does it only show in my daily view and not the week or month view
Tasks disappearing on edit
We are having issues with edited activities saving on the contact closed activities. I understand that it needs to be related to the Account, but even with this it is disappearing. The call will save the first time, but if she edits the call it disappears. When you edit the call box it shows Related to and contact populated, but when you save it empties the info so is not attaching to the contact/account, it empties all the fields. I have attached screen shots of the steps and results. Something
Language issue (Spanish)
I am in the process of trying Zoho CRM and I have bumped into an issue with the language. I have the system configured to Spanish, but quotes come out in English. Also, some fields when creating a Product or Price Catalog, etc, are in English.
Chat Transcript email subject html characters
Is there a way to fix the chat transcript subject that gets emailed . Right now when I get the chat transcript the subject looks like this : Chat : I'm missing the SCA profile. it translates the i'm to I'
"Unable to process your request. Please verify if the name and value is appropriate for the "xmlData" parameter."
Hi I am trying to insert a lead. I am following the examples, even using the same xml. Here is the xml I am using (it probably looks familiar); <Leads> <row no="1"> <FL val="Lead Source">Web Download</FL> <FL val="Company">Your Company</FL> <FL val="First Name">Hannah</FL> <FL val="Last Name">Smith</FL> <FL val="Email">testing@testing.com</FL> <FL val="Title">Manager</FL> <FL val="Phone">1234567890</FL> <FL val="Home Phone">0987654321</FL> <FL val="Other Phone">1212211212</FL> <FL val="Fax">02927272626</FL>
cannot POST xmlData via the request body to create or update records (414 Request-URI Too Large error)
Hello, I use the API insertRecords and updateRecords methods to create and update entries (contacts, accounts, products, sales orders...) in ZohoCRM. I encounter "414 Request-URI Too Large" errors when the value for the xmlData parameter is too big, which happens when creating or updating sales orders which embed many products. Indeed, the calls I make are as follows (I stripped out the auth token, the item id and the url-encoded serialized XML for safety and concision): POST crm.zoho.com/crm/private/json/SalesOrders/updateRecords?authtoken=[token]&scope=crmapi&id=[sales
Bug With Creating Custom Fields
I don't know what changed but just today, we can no longer create custom fields (CRM). Please help. I've cleared my cache and cookies, logged in and logged out and tested on IE and Firefox -- all have the same problem.
Zoho CRM Doesn't work with MS Office 2013.
You should warn people of this fact before people start paying money.... Your CRM service advertises a plug in that works with Windows 8 and MS Office/Outlook - It clearly does not. I have emailed zoho about the issue starting 8 days ago, both responses said they would get back to me, and even asked for a time. No one called. I then called them and finally got someone on the phone after 3 calls. I was on the phone for a little over an hour with no success at all. They said that a developer
Zoho Campaigns reverts to old version
Zoho Campaigns suddenly reverts to an old version sometimes when i am opening up again/ I have been using Campaigns for over 12 months and never had this problem until last week. I have attached a screenshot of the test email that was sent (after correcting an old cloned version and saving), then a screen shot of when I went back in to edit one minute later and it had reverted to an old version even though the correct version was saved. Is there a bug with Zoho Campaigns?
Email to Lead
When entering info on a lead from the lead list I scroll down and click on email (to send them info from us) the email template used to pop up and you can proceed with emailing your lead (while you are still on the phone with them). Now when I hit email nothing appears but when I close that lead the email template will appear and nothing else???
Importing mail list from ixact
regarding zoho mail, my mail account will not import my contacts. they came from ixact.com and are now in a csv file. i have imported them as a report in zoho, however cannot transfer them into mail. the mail account says it has reported the problem (not being able to import the csv file). however nothing has been fixed for days. -Niki
Email outgoing blocked
Dear Customer Support, Good day to you. One of my email account's outgoing has been block. May I seek your assistance in unblocking it. the email address is: butters@marvelhill.net Thank you so much. regards, francia
Specified Duration in Success Message Issue
When adding a success message, I noted a new option to specify a duration. I assumed it was in seconds. But the value seems to be ignored. Is this a beta-feature? John M. Whitney
Creator Support No Answer
Is it just me or has anyone else had issues contacting Zoho Support via phone? it seems like every time i call it goes straight to a Voice Mail.
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