Script doesn't save properly
I am trying to save the following code to one of my scripts for each schedule_row in input.SCHEDULE { thisapp.udf_ccc.get_ccc(input.CUSTOMER_ID, list({schedule_row.SITE_ID}), schedule_row.ALL_SITES, input.AGREEMENT_ID, schedule_row.SCHEDULE_TYPE, "0", "0", "0"); } for each variation_row in input.VARIATION { thisapp.udf_ccc.get_ccc(input.CUSTOMER_ID, list({variation_row.SITE_ID}), variation_row.ALL_SITES, input.AGREEMENT_ID, variation_row.VARIATION_ID, "0", "0", "0"); } When I click Save Script, I
Sending Blocked
Why is my account susan,gilbert@zoho.com blocked for sending? I haven't exceeded the daily count - I checked online and there were only 100 in the last 36 hours... oddly they show each mail as being sent twice though no-one has actually received 2. This is seriously disrupting what I'm trying to do and causing me to send from a different email account that I am trying to close.... HELP!
Unable to use template-based campaigns
Hello, I'm trying to prepare a new campaign using a basic template. Images are not shown inside preview nor in the test mails sent. Furthermore, I'm unable to click "Edit" to modify an existing campaign. Problems started about 3 hours ago. What's wrong? I need to send a campaign as soon as possible. Thanks in advance and best regards,
trouble deleting contact
i want to delete one of my contacts but when i try it says The selected contacts cannot be deleted because they were imported from Zoho CRM. why is this? we don't use the CRM system anymore, and i dont want the contact filling up my page if i make it inactive.
problema envio de correo
Buenos días, Tengo problemas con la cuenta de correo servicios@fonade.com.co sale el siguiente error, Your Outgoing has been blocked and you will be unable to send emails. Gracias,
problemas al enviar correos electrónicos
Buenos días se ha presentado desde hace dos días problemas para enviar correos desde la cuenta: servicios@fonade.com.co el error es el siguiente: Your Outgoing has been blocked and you will be unable to send emails. Gracias,
Unable to get zoho mail from mobile devices
I was using K-9 on Android on both a phone and a tablet. Both started getting flaky. So I am trying to switch to built-in email app on android tablet. It tells me my username and password are wrong. I changed the password and used the new pwd and I still get the error. I am hoping I can use the android browser to check my zoho mail... not happy, but can survive for a few days until things are worked out. But otherwise if android browser cannot check my zoho mail, then I no longer have mobile access
Second Filter Does Not Work
When I create a chart and add two filters, the first will work and the second does not affect the data in the chart. Then, when I close out of the chart and reopen it, my checked boxes in the second filter do not appear, though they are still listed in the box to the right. (screenshot attached) This bug is not affecting all of my databases, but I need a resolution to continue creating charts in this database.
My App is gone
My app I have been I made is gone from the index view. I can't make backups of it. Also If I go to http://creator.zoho.com/home/index it shows I have no apps but if I manually go to the link of my App it still exists, and I can access it that way. Is there any way to fix this issue so I can make it appear in my index and also make backups of it? Many thanks
Invalid Entries detected when updating records from the Report view
I am receiving the Invalid Entries error when editing records in the report view of a couple of my forms. This will be a required feature of the application for actions such as administrator approval. It appears when I select Edit on a record and then Update it, even if I have not changed any of the data in the record. Usually this issue does not occur for the first update I make but then persists for no obvious reason.
'Click to see the data' Tooltip works intermittently
Hi, I'm having difficulty with the 'click to see the data' tooltip not always working. From what I can tell, this happens when I'm trying to click through to a pie chart. This has occurred while using both Chrome and IE10. Can you please provide any possible solutions? Kind regards,
Systemgenerated emails
Hello - For the past 4 days (5/16) one of our CRM users has been unable to receive reminder emails related to Tasks. We've submitted multiple support requests to Zoho Mail and Zoho CRM as this is the most important feature to this CRM user. We are able to create tasks however no reminder emails are sent (as we schedule them to be). I'm assuming its related to Systemgenerated email system as other emails for this user work OK. We've looked into email storage issues which have been resolved by upgrading
Lead doesn't save
Freezes, after editing for the first time. Then when trying to refresh , it ends in the chart function and the record is blank Trying to edit lead created from email BCC function
Your Outgoing has been blocked and you will be unable to send emails.
I remember trying to send a large email two days ago and apparently since that happened my outgoing mail has been blocked. Please resolve this problem to where I can send e-mails again, thank you.
I cannot sort Activities by Related To
In the list of Activities there is a "related to" column which lists the accounts associated with each activity. I can click on it and click sort, but it does not work and does not sort the rows as it says it will. Please advise.
Red cross to delete message does not work in Flagged view
I have found that if I select Flagged view, and open any message in the list, I can not delete it using the red cross button, it does not work. The red cross does what it should in any other view, i.e. Inbox, Labels, Trash, Spam. It makes management of messages less efficient if they can not be deleted from within the Flagged view.
Validate form and change value
I want to change field values when a form is validated. I have a CONTACTS form with a mobile and phone field. If either are empty, I want to populate a message with instructions. As I have multiple rules, I do not want to use alerts but instead populate the contact_msg field. I have the following code on validate if ((input.CONTACT_MOBILE == "") && (input.CONTACT_PHONE_OTHER == "")) { input.CONTACT_MSG = "Please enter either a mobile or other phone number"; cancel submit; } When I run
Zoho Creator API JSON Mis-formatted for Related Fields
Hi, It seems I have come across an issue with how the JSON is displayed when getting the JSON from a view where I link a Field to an additional view and then show a field from that linked view. How It Should Work: Lets say I have two views: View 1 1 2 3 View A A B C If View A is linked to View 1 with a related field, the JSON should be formatted as follows, where the view A details are nested underneath View 1. Entry # 1 1 2 3 View A A B C But this is not how it works. How It Currently Works - Bug:
Mail unable top be delivered
People are not able to send emails to my account.
Email receiving problem
I am not able to receive new mail. People are telling me that my box is full... I have deleted many old emails and emptied the trash... Not sure what to do next...
Download/Print Form Data
Dear Support, I have build a website in ZOHO with a Form. I want to download the data from the form, but I can not find a download or print button. Some websites are that do. Sounds like a case of a bug. How can this be resolved so that I can still download? Best Regards, Jan Willem Nobody has a anwser??!!??
problems after recent platform change
I have troubles after a recent platform change, and some existing code no more works. 1. The most serious problem is that it is no more possible to concatenate a string with an integer, a thing which was allowed in Deluge . An example - a test function string test1() { nr = 2; return "The number is " + nr; } The code is saved without error, but an error appears when the function is executed. I have to change the return statement to return "The number is " + nr.tostring(); in order to make
WTF! [ServletException in:/jsp/edit/view/viewedit.jsp] null'
[ServletException in:/jsp/edit/view/viewedit.jsp] null'
The Server could not be connected. Check whether the Server is available to connect in the given name and port number.
anyone else got this message and know what to do about it? Pleasssssse I cannot get into my recent inbox mail Patrick
Edition downgraded???
Suddenly I was unable to perform any tasks from the Professional Edition account. Then I looked into the new "Other editions" tab that appeared in the menu and to my surprise I see thatI have been downgraded! I am subscribed to and regularly paying for. The last invoiced email shows as the next renewal date 07/06/2013 This is very serious. What it's happening? Please can anyone get back to me asap?
Parsing not working properly
Its not parsing qualification and employment details . is this a limitation of the parsing engine.
When duplicating a Creator Application - very annoying bug
The fields seem to all be duplicating correctly, except this option It is checked in original application, but unchecked in the duplicate
info@ email addresses not importing
When importing my list the email addresses that start with info@ get rejected. I need to be able to send to this type of address as I have a lot of subscribers that use info@ addresses.
Need more explanation of Google Calendar sync
When I think of sync, I think of two things "combining" data into one view. However, regarding the recent Google Calendar sync, I'm not sure it's exactly what we'd hoped for. First, I have had ZCRM integrated with Google Apps for a while, and when I created an Event, there was a "Save and Export to Google Calendar" button - which pushed the event to my Google Calendar, albeit not under my main calendar (RBRDS), rather under a calendar called "zoho". This was fine due to the nature of Google being
outgoing blocked again
may outgoing as been blocked again: Your Mail Outgoing blocked. Reason :Daily Recipient count exceeds limit [Total Recipients=1,066] I´ve ony sent 4 mails to 110 reciepients at all - so what is the reason? And if I had sent mails to too much people, why is the account not unblocked the next day? So can you please unblock my outgoing again.
Your Outgoing has been blocked and you will be unable to send emails
We've had a client call us saying they had a warning message stating "Your Outgoing has been blocked and you will be unable to send emails". I've checked the control panel for the domain and there's this message for the account: User : geral@paulo-aguiar.com Details :Mail Outgoing blocked. Reason :Mail Recipient count exceeds limit [Recipients=243] What are exactly the limitations of each email address on your free plan?
Cannot access email, or connect client.
I'm having an emergency. Email doesn't seem to be working. Cannot connect with my mail client anymore. Trying to get access to view email in the web admin but to no avail. I have sent a more detailed support request with an urgent status and have not yet had a reply. Please get in touch as soon as you are able.
Long names are truncated in table view and can't be copied correctly
Hello Zoho, We have a problem with canditate table view. We have to copy a large number of first names, last names and emails into an external system for online testing. And when we copy/paste long values of names they are truncated and changed into something wrong. For example last name "Клименко" is changed into "КлимеC". This slows our work very strongly as we have to open candidates individually or to write correct text manually. Thanks in advance for your help. Best regards
Delay at JobOpening Consult.
Dear Support Could you verify if there is some problem with the end? I've experienced some delay at JobOpening answer from the end. I've chronometered 50seconds in average. Thanks. Paulo Miguel.
Mod is not working
I made a function using info in this post: https://help.zoho.com/portal/en/community/topic/how-to-randomly-generate-a-3-digit-number It only returns a ZERO each time. Also fails in an HTML Cheers, John Whitney
I can't edit my application
Hi, The app I'm trying to edit is https://creator.zoho.com/zohocreator/cobe123/zc-tutorials-15-0. It was working fine yesterday and all of a sudden, I can't edit it anymore. It gives me a blank page. Someone please help. Thanks
Mail Outgoing blocked
Please unblock this account asap: User : geral@paulo-aguiar.com Details :Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit [ Bounce count=11 ] Thank you, Tiago Pedroso
Back Up Failed
Multiple attempts at backup have failed, with the following message java.sql.SQLException: java.sql.SQLException: java.lang.Exception: cannot getConnection when the Txn Status is STATUS_MARKED_ROLLBACK Exception occurred during get connection from datasource Please advise Regards Mark
Constant error message
I'm producing a report but constantly get an error message when i try to move the report to the Dahsboard. The error message doesn't tell me anything useful apart from the fact that the error is logged. Any ideas what's wrong
Pasted image is not visible in received message
Hi. If I paste an image into a message it looks OK when I send it. But the image is not visible to the recipient using Zoho mail. If the recipient uses a different mail client the image is displayed correctly. Steps to reproduce. Compose a new message using rich text. Copy and paste an image from another application. The image is pasted into the email and looks perfectly OK. Hit send. When the mail is received the image is missing. If you examine the message source, you can see that the image data
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