Broken LInks in help files
At least the ones associated with this topic: http://www.zoho.com/creator/help/url-pattern/functionality-based-urls.html#To_convert_HTML_view_to_PDF
problem signing out of spreadsheet
Hi When I sign out from zoho spreadsheet I get the following message, up till yesterday this was working properly, signing out of forum works The page you requested was not found Sorry about that! The page you were looking for may have been moved or the address misspelled. 1. It is possible that you typed the address incorrectly. 2. The page or file you are looking for has been moved or does not exist. Could you please advise what is wrong or fix the problem. Thanks Elaine Robertson
link does not load and application is restarted
Hi all! I am trying to develop an application for data collection for a master thesis. I have a form where people have to encode some words according to a rule in a certain amount of time. After they submit their answer they press Finish and should get to a form that would show them their score. I built an HTML view that loads 2 Zoho forms, one with the encoding algorithm and one with the exercises. Since I couldn't built a timer in Zoho, I had one built and stored at a certain web address. All Zoho
Error 404 in pages with non-latin addresses/names?
Hi! I have a site with some pages in English and some pages in Greek. Now all my Greek pages display the message "404 Error - Page Not Found. This page isn't here, or you are in the wrong place" (see attachment or http://imageshack.us/a/img832/848/404erroringreekpages01.jpg )! There has been no change in page names by me, or anything relevant. I had checked my pages after my last update/publish (~8h ago) and there was no problem. I republished some minutes ago, in case there was an automatic fix,
Zoho Projects Very Slow
Hi all, A lot of my users are complaining about Zoho slowing down and sometimes not responding at all. Can you please get back to me regarding this as it seems to be getting worse as we add more projects/tasks. Thanks,
Email account blocked due to excess email sending
My email account cs@assignmentinfo.com is blocked due to excess emails sent. Kindly re-open the email account, as my business rely entirely on the email ID. I will try not to send similar number of emails. Please
Tooltips on buttons in new editor not saving with FF or Chrome
Here's a video demonstrating the problem in Firefox 20.0.1. The same problem exists with Chrome 26.0.1410.64 m Thanks, Jeff
Trouble seeing to the end of the window when adding an email account
I'm trying to add another POP3 email account, and i can scroll within the incoming server details window, and press "test account" then go to outgoing mail servers and there isn't a scroll bar to see to the bottom to press "ok" or whatever is there. Even when I tab to the next field it doesn't scroll down, I press enter and cross my fingers it doesn't work.. I'm doing this on a Mac 13inch... not sure if that comes into it or not. Cheers
Time is Wrong!
Hi, I have the time set to GMT but it's still an hour behind when i set reminders? Thanks Adam
Can only export in PDF and HTML:
I think i'm selecting the appropriate options but i can only export in HTML and PDF when publishing a dashboard. Excel and CSV are missing
Problem receiving email in mac mail - "cannot connect to server"
Hi, I have Zoho email on my Mac mail. I'm receiving emails beautifully but I cannot send at all. Can you help? Thank you! Patrícia
Problems receiving email
Hi, I'm having problems with my account. I set it up a few months ago and tested it – all seemed fine. Today I tried to sign up to Twitter and they sent a verification email to my account which I have not received. I then tested my Zoho account by sending a test email from my Gmail and it failed. I assume this means that any clients that have tried to contact me have also been unable to email me. I can supply you with the 'technical details of the permanent failure' if needed. I was planning on upgrading
"Potential" Column Disappear from Purchase Order Display View
I have created "Potential" lookup field in Purchase Order Tab and added "Potential" in the display view that the staffs can easily view which "Potential" asscociate with the purchase order. It was working fine since two days ago data in the "Potential" column suddenly disappeared. Column heading "Potential" still stayed but the whole column is blank. When I click into the each purchase order, potentials still there. Another interesting thing is, when I print report from the view, all potentials show
Notes missing after Deleting Fields
Help! I have deleted a few unused custom fields from both my leads and prospects sections. I have now noticed that all of the notes associated with each of my prospects and leads have disappeared! I was under the impression that only the data that we in the deleted fields would go. Why has this happened and how can I get these notes back. Thank you for your prompt attention to this. Gene
sign out not working properly
Hi When I sign out from zoho I get the following message, up till yesterday this was working properly The page you requested was not found Sorry about that! The page you were looking for may have been moved or the address misspelled. 1. It is possible that you typed the address incorrectly. 2. The page or file you are looking for has been moved or does not exist. Could you please advise what is wrong Thanks Elaine Robertson
View - Edit, Delete, Search etc. no longer working
During the editing of a newly added record in a veiw, a problem appears to have occurred whilst saving changes, which has resulted in the loss of editing, delting, searching, in fact, I can no longer do anything with the view other than look at the existing records. All other views in the same application are unaffected. Mark
Email Id Editing Problem
Hi, i have two account on zoho with different email id. i deleted the one id which was ideal account and tried to change the email id of my active id to the one with deleted acoount, but while editing, the system show the user already exist. can you help me to solve the problem. thank you.
Hide and lock formula cells doesn't seem to work
It has been a while since I have used Zoho, but I remember using the hide and lock formula cells in the past to protect cells in a document that I published. Now when I try to use that option, it does not seem to work. I can change/delete the cell contents in cells containing formulas. This used to be my workaround for not being able to protect cells. I'm pretty sure that I'm not missing anything on how to activate the option to hide and lock formula cells. I just go to Publish and click on the
Web-to-leads form - Case Origin Error
Hello, Last week I generated a web-to-leads form for my website. The form was tested and worked fine. Last night and this morning I have been receiving an error whenever anyone tried to submit the form reading 'Case Origin cannot be none.' See the image below. I have tried regenerating the code, changing the optional fields, deleting and re-imputing the code but keep getting the same error. I would be extremely grateful for any assistance. Thank you!
Synching contacts from Zoho to gmail
I had contacts synching from Zoho to gmail and it is now not working. I have followed the instructions to try to refresh the interface and still does not seem to work. Can you advise on how I might fix this as it is causing a real problem.
CATASTROPHIC FAILURE - All script dropped from my Form and not present in Version or Trash. It.Just.Disappeared.
Planning to demo to my manager tomorrow as a means to sell the product into the company as a viable enterprise-level product. I am currently on evaluation and have built an app to automate some of my teams more arduous tasks. Making some finishing touches to roughly 2 weeks worth of work, when I access the application and none of the scripting appears to be functioning. Back into Script Builder and Zoho has dropped ALL code from one of my forms. That's several days worth of work in validation and
Adding (syncing) new contacts from Outlook to "Leads" module (why only to Contacts)
Why is there not an option to add Outlook contacts to Zoho Leads (why only to Contacts). If you can add contacts to Leads with the iPhone app, why not with Outlook plug-in? When adding a new contact to Zoho it woud be easier to add it to Leads and then use Zoho to convert it to Contacts & Accounts. That way all the business info (phone, addresss, etc.) would be added to the Accounts module also (instead of being blank??). When syncing from Outlook only the business name is added to Accounts, and
Contatos no menu expresso da direita
Tenho cadastrado contatos em contas que antes apareciam do lado diteiro quando eu trabalhava uma oportuniudade nessa conta. Agora não aparece mais, como se não houvesse contatos cadastrados nessa conta. O que pode estar havendo? Grato, Mário.
All notes in Potentials and Leads disappeared after deleting unused field
Help! I deleted a custom field in Leads and Potentials (which was never used in the first place). I got the warning message saying that any data in that field will be erased if I remove the field, which was fine (because there was no data in it in the first place) so I proceeded to delete them. Now, when I look at my Potentials and leads, all of the notes pertaining to each of my potentials are gone! Can you please help? What happened? Kind regards Gene Reynolds
Background-image in a inventory template
Hello, I have the following queries: - I'm trying to use the CSS property "background-image" in inventory template to customize a quotes, but does not work. - When I export to pdf amending the font size of the text and the font family. Is there any way to fix it? Kindest regards,
Trying create a new task for a lead and contact
Whenever I pick a due date from the dropdown calendar, the dialog box for the activity just disappears and no activity is created, but if I manually type in the date, it works?
CRM contextual gadget for GMail breaking meeting invite emails
I submitted another related post about this (but it is still awaiting moderation), however it seems as though we've found the cause of our problem. Whenever a GMail user has the Zoho CRM contextual gadget displayed at the bottom of a Zoho meeting invite email the email gets altered in some way that adds a gray background to the body and disables all links (e.g. the join meeting link). Whenever we disable Zoho CRM integration for our Google Apps domain (thus removing the contextual gadget) the
'Notes for this lead' missing
My 'Notes for this Lead' on the Task screen have disappeared. They are still there on the 'Lead' screen. It just started today. What's happened and how do I get it to work properly? Ray rlefenfeld@ozmosys.com
Cannot create 'Designation' on Leads
When I attempt to create a custom field called 'Designation' on Leads, I get the error message "Field in the specified label already exists for Leads". The language is set to English and I don't see any label by the name 'Desgination'. Kindly help.
When administrator uses Zoho CRM Mobile Edition, the app on Mobile syncs with Web (Cloud) Edition, all the other user's data will be deleted , WHY ?
When I (administrator) use Zoho CRM Mobile Edition on my Android mobile, the app on Mobile syncs with Web (Cloud) Edition, all the other user's data will be deleted , WHY ? After that, when I de-active that function (CRM Mobile Edition) of administrator, everything's ok! And now, I'm very afraid of using that plan (active Mobile Edition) agian Who can help me ?
Bad tech support, questionable email features
I am writing to you about an issue I ran into today with your services and my frustration with your technical support. My mail is still blocked as I write this. I need a support technician to unblock my outgoing email, I cannot do it myself because I have done it 3 times today and the system won't let me. I have 3 open tickets, but I cannot reply to the technicians that are assigned my ticket because, guess what, my email is still blocked! I figured out the issue a few minutes ago, no thanks to
"Powered by Zoho Creator" logo is not displaying in HTML views
Hi! I notice that Zoho Creator banner in HTML views is not displaying. Powered by https://creator.zoho.com/appcreator/live/01/images/ -> 404 not found Cheers
mails are not working - "HTTP Status 401 - Unauthorized access"
I am getting error when i trying to access my mailbox. Same error see all my colleagues. all other services are working ok, only Mail service is crashed. here is error message. please help ASAP. Thanks. HTTP Status 401 - Unauthorized access type Status report message Unauthorized access description This request requires HTTP authentication (Unauthorized access). ZGS
Insufficient Privileges to perform this operation. Contact your Administrator.
I am the administrator but I can't perform reports?? Can some one offer any advice please. Thanks
Can't get Campaign IDs or related leads through API
I'm interested in getting the leads assigned to a campaign through the API. According to the documentation, this is possible: https://www.zoho.com/crm/help/api/getrelatedrecords.html#To_fetch_Leads_related_to_a_Campaign However, I'm not able to get any data from the call, even though there are leads associated with this campaign: https://crm.zoho.com/crm/private/xml/Leads/getRelatedRecords?newFormat=1&authtoken=ABCD&scope=crmapi&parentModule=Campaigns&id=1234 <response uri="/crm/private/xml/Leads/getRelatedRecords">
BCC Dropbox not working
The BCC Dropbox does not appear to be working. I have tried sending an e-mail to an existing Lead as well as a Lead that does not exist [hoping this would create a new lead]. Neither worked. E-mail was not returned undeliverable, it just never showed up in Zoho. I do not have the paid mail add-on, but it's my understanding this was not required for the BCC Dropbox feature. I am a new user and have never had it work successfully, so there is a chance of user error, but I think I have double-checked
Problem with zohocreator.exe import
When using zohocreator.exe to upload csv files into a form, there appears to a file naming convention issue.. For example, the following command picks up all the PS* csv files in the same folder Eg : zohocreator.exe c:\myfolder\PS2.csv john mypassword -e order-management -a Order_form imports PS2.csv as well as PS1.csv There also seem to be some issues when Excel is open, but that might be related to the above. The above error is adding incorrect records to the form - please advise.
Mail merge broken on Mac
Hi There, All of my zoho docs mail merge documents appear to have broken. When I merge all I'm left with is a lot of lines of _______ none of the actual data. Any ideas? Alex
can't use my corporate email address with zohomail add on in CRM
I have zohomail add on enabled in my ZohoCRM so when I get emails sent to my corporate Exchange email address I forward them to zohomail and then I can view incoming emails on their records in ZohoCRM. The problem is I can't SEND contacts emails from ZohoCRM with my corporate email address when I have zohomail enabled, it forces me to send the mail from my Zoho email address. The only way I can send emails from my corporate email address in ZohoCRM is to disable Zohomail and then I can no longer
Customize leave types
Hi I had modify leave type for certain employees in Customize leave types, but it's not reflecting at the time of leave report generation. Please see in this matter.
Next Page