Reports/Sales
The sales report feature is not working. It appears that only the open invoices show up in the report. I need help with this right away!!
impossible to re create CEO role
Hi everybody, Few weeks ago I started using ZOHO Free edition; I modified the CEO role into General Manager (directeur Général in French) Recently I expand Zoho usage with 3 new users and migrated onto the Professional edition I am failing to re create the CEO role; here is the process applied : - settings - users - role - then click on the role named ‘Directeur General’ and click on Modify Icon - then erase role name and type CEO - save - and then
Email Blocked!
Email is blocked from Sending. I was sending a note to alert contacts re: my email address change. First it said "no more than 50", so I tried to send 50, then it said "blocked b/c can't send more than 25." Please unblock asap.
Domani verification issue
Hello, we would like to use your email service. The following CNAME zb13581887.sensemakers.it is active but it seems to be NOT verified in Zoho. Could you help? thanks antonio
Server charged me extra fee without my permission
Dear Sir/Madam, I have no idea why I have charged extra money. I suppose to buy 2 GB extra storage (mean total will be 3 GB). Why I have charged $59. What wronG with your payment system or server?? Please see below the payment history. Please explain it and fix it ASAP. Thanks 31 Dec-2012 Standard edition 1 (+1 recruiter free) 1 0 0 Unlimited 2 GB (1024 MB free) USD 50 26 Dec-2012 Standard edition 1 (+1 recruiter free) 1 0 0 Unlimited 0 GB (1024 MB free) USD 44 25 Dec-2012/Sign up Free edition 0
XML RPC API edit record requires all mandatory fields
We are using the ZohoCreator XML RPC API to update records in our application. Normally we need to update only single fields in existing records. In the past it was possible to specify in the XML only those fields, that we want to update, as long as the other mandatory fields already have a value. Since this week the XML RPC API seems to require the values of ALL mandatory fields, even if the values of those fields don't change. Otherwise the update fails and an error "Enter a value for xxx" is returned.
Anti-Spam whitelist/blacklists not working correctly
Hi I have a number of emails that come in from my fishing club. They are watched forum notifications. The domain is in my Domain Whitelist and the specific email address is in the Email Whitelist. However... every day I find all of the emails from that domain/email address in my Spam Box. and every single day I have to go to the Spam Box and select those emails and click Not Spam. So I get the mail in my INBOX and a new entry gets added to the Email whitelist, thus creating pages and pages of entries,
PDF EXPORT / PRINT /SEND E-MAIL - ERROR
Hi! I'm using ZOHO Invoice (son2comunicacion), and I can not export my invoices to PDF, or email. I generate a PDF 0KB weight... I´m work in Spanish language in ZOHO InVoice... From my iPhone APP does not work, the same problem occurs when a generate PDF. I need an urgent solution.
Sending emails through Gnus (SMTP problem)
Hi there: There are 3 different questions on this topic, but there is not a good solution to this problem yet. I wonder if somebody knows how to fix this issue. I am using GNU Emacs 23 and Gnus 5.13 Thanks, A. SMTP with gnus & zoho by gyasko last modified on 16-Feb-2012 Forum : Zoho Mail Using Zoho through Gnus (SMTP problem) by be.slayed last modified on 12-Nov-2010 Forum : Zoho Mail Can I connect to smtp.zoho.com using port 587? by be.slayed last modified on 10-Nov-2010 Forum : Zoho Mail
Majority of Contacts Have Been Marked as "Unsubscribed"
I recently noticed that all but 6 of our master list has been marked as "unsubscribed" (approx. 6200) with the exact same time stamp. This is a critical issue because we can not send out any future campaigns to the majority of the contact list. It doesn't seem to make sense, because the dashboard of the last campaign does not indicate that level of "unsubscribers" and it is not practical to have over 6000 contacts unsubscribe at the exact same time. Could you please advise on what possibly happened
Contact notes don't sync to zoho mobile
Hi, the notes that I make in a contact record in Zoho CRM do not seem to sync to the mobile edition (iPad and iPod) Any suggestions? Thanks David
Problems with appearance of email generated by Zoho Recruit
I am sending multiple mails to Client Contacts through Zoro Recruit and note that the first name in (e.g. Dear Bob,), which is a merged field, appears in sent items to be in a smaller font than the rest of the message, which doesn't look great in a supposedly personalised email. I tried selecting all text in the mail and standardising the font size but this does not help. Any other suggestions? Thanks Rich
Wrong account and product infos displayed when pressing "Print" of an Invoice
Dear Zoho Team! The "Print" function seems to be broken - if we open an Invoice and like to Print it the download PDF provided is from another customer not from us ... It we use the Export as PDF optione everything is right! Kindly investigate this! Best regards Patrick
Bug in Brazilian Portuguese translation (Vendors Tab)
In Brazilian Portuguese, the most appropriate translation for "Vendors" is "Fornecedores" instead of "Vendedores". Thanks
Calendar
Hi There, One of our users calendar is duplicating to another users calendar. Is there a way for this to stop. We only want each individual user to be linked to their own google calendar. Thanks Josh
HTML Emails and Android
I have a Droid 4. Zoho syncs mail, calendar, and contacts just fine. But my mail does not show HTML emails on the phone. Only if i access zoho via the web. I cannot find a setting on the phone to enable HTML emails - so I'm assuming the plaintext push is being done on the zoho end. Am i incorrect with this?
Information entered in iPad App not showing up in desktop version
I have used my android phone in the past to make edits to accounts, notes, events, whatever and have seen the updates when I log into my desktop. This was my first time using my iPad to make edits & absolutely none of my notes are there. I am now having to re-enter my notes, into the desktop version, which defeats the purpose of using the app.
Feedback: Reply a message
I'm a personal user of Zoho Mail from China. In the most of mobile devices, user can send and receive message on browser (m.zoho.com/mail) and client (Exchange ActiveSync). With my experience, I found a issue about Display name. When user reply to a message on mobile device, in the replied message editing, the Display name of recipient's address line was cleared. For example: Original message headers: From: John Doe (Typical format: John Doe <john.doe@yahoo.com>) To: Peter Lee (Typical format: Peter
Width Adjustment Has No Effect On Mobile Form
I would like to adjust the width of a "Search and Auto-Complete" dropdown such that I can see all it's contents but adjusting the width in pixels on the field editor has no effect on the mobile platform. Single line fields adjust to the width of the screen when switching from portrait to landscape on iphone. If you can apply these same characteristics to the dropdown fields that would work great too.
Blocked outgoing email
Our outgoing email has been blocked without sending any email yet admin@kmkenergy.com Please help Thanks in advance
Mapping fields to job boards
Mapping fields to job boards. I've completed all mapping, but when I click update nothing happens. Stays on the same page and when I click out and back it, it's still on the same page. Doesn't update.
email field for people that do not have it
Hi work with some candidates that don´t have email (lower positions), but it is a mandatory field. What can i do about it?
Custom mail event stopped
I have a mail event that was working before I left for the holidays, but now it appears that it isn't working. Seems the last time it worked was around the 25th. They're both enabled. I'm not sure what if anything has changed. I have re-set the execution time to see if that would trigger it to occur, but even after the time passed, the debug information shows the next execution time is in the past. data2 { execute event on '2012-12-31' at '11:33' daily } I'm not sure how the debug information
The number X is not allowed for this form. Only certain numbers are allowed for this field.
Hi, I have a form created with Creator that I use on my laptop and my Android device. The form on my laptop is still working as before, but on my mobile, since a number of weeks, the form does not allow the input of decimal values anymore into an input field. The field is set up as Currency which worked perfectly before, but when I enter a decimal value and press the Submit button, I get the warning: "The number 2.5 is not allowed for this form. Only certain numbers are allowed for this field."
Can't remove Zoho Writer app for chrome
Hello, I've installed the Zoho Writer app for google chrome and after that I removed it from chrome. So now, it is not appearing in the chrome list of installed apps. Nevertheless, all Microsoft Word documents in Google Drive are linked with Zoho Writer and there's the Zoho Writer icon before each Word document. How can I remove the app? Kind regards Vrumfondel
outgoing mail blocked
Hi , my mail has been blocked for 2 days now, can you please reset this? thanks amanda.hewitt@zoho.com
Portuguese-PT Version not availeble.
Is it possible to have Portuguese Version (Portugal)?
Your Mail Outgoing blocked. Reason :Daily Mail Size Quota Exceeds Limit [Total Mail Size=255,176]
Hi, can someone please unblock this, it is 2 days now , and I have requested 3 or 4 times now. thanks amanda.hewitt@zoho.com
Feedback: Reply or Forward a message
I'm a personal user of Zoho Mail from China. Recently, I take the feedback to here about "Display name" problem with Zoho Sync, today I found another issue: I'll reply or forward a message on my mobile device (Windows Phone) with Exchange ActiveSync, the editing area include the original message in Mail APP. But I've send the reply or forward the message, then view the Sent Items Folder (Including Phone App and Webmail) and find the reply or forwarded message, the original text does not appear below
Can Not Export
Hi, I have used this product for about two years now. I had setup a sheet to be shared with multiple users, using the ability to grant permissions per sheet so that users can only update their individual sheet. I see that this feature is no longer supported for new sheets, but my current sheet has preserved the original permissions. However these users do not have the ability to export/download the sheets to their local PCs. If i change everyone's permission to Read/Write, they can export
Problem: View not being displayed
I get the following error message when I attempt to view a view. How can I see the data? We are unable to fetch this data, sorry! Please note that your data is SAFE.Report this problem to support@zohocreator.com
Bounces due to envelope email address too long
Hi, When sending out emails through Zoho Campaigns we get lots of bounces claiming that "mailbox name too long". The exact message varies from recipient server to server, but here are a few: 5.1.0 - Unknown address error 553-'MAIL FROM: mailbox name too long' Diagnostic-Code: smtp; 5.1.0 - Unknown address error 553-'MAIL FROM: mailbox name too long' (delivery attempts: 0) Diagnostic-Code: smtp;550 #5.1.0 Address rejected. Given our actual from address is quite short, it must be the "envelope" address
Mail Merge Problem With Text Field
Hi, I am starting to use Mail Merge Combination to print a sheet with some info about my customers. I have a long text field and it makes a problem because only one line is shown, it doesn't continue in a second line of text. Any idea how to solve it?
Problems with POP3 Godaddy account and Zoho
Dear Zoho, I am not a professional techy by any stretch but I believe I have followed the instructions accurately and I am still having problems with all of mail accounts. What I have done: - updated my domain with Zoho. - added users - added pop3 accounts for each - mapped the mx records - worked accordingly for one day, now not one user is receiving mail Please investigate with your utmost of speed as I'm sure you understand these are our business emails... and if for nothing more, its Christmas.
Import from Google Spreadsheet not working
Hi, For the last 5 days, the scheduled import from Google Spreadsheet is not working. Support has promised to look into it but no resolution so far. Please resolve this asap. Sunil Tadepalli
cannot view some messages from yahoo mail
when i receive mails from yahoo, there'll be some which i'm not able to view. instead i get this message Unable to process this message. It does not follow message RFC specifications. Click 'More Options'->'Show Original' to view the original message received. when i view the original message, i get a whole page of text but nothing showing the message. i see the message ok on my iphone. what could be the issue?
500 Server Error when trying to change application name or link on Settings page
I made a copy of an existing application. That application was entitled 'Copy of ProjectName'. When I go to the settings page for the copied application and attempt to change the application name or link, it gives me a 500 server error. Robert
Can't set up zoho on my nexus 7 using K9 or aquamail
Aquamail is my preferred mail app on my Nexus 7. I tried to add my zoho account but I kept getting an error message even though I used the settings mentioned on zoho.com. I finally tried setting it up using K9 since zoho specifically mentions that app. Still didn't work. I had no problem setting up zoho on my desktop using Thunderbird. I had no problem setting up various non-zoho email accounts on several mail apps on my Nexus 7 while I was experimenting to find the app and email provider I liked
Scheduler script stops if it encounters an email address it thinks is bad.
I have sever custom scheduler scripts that are supposed to iterate through and send emails to our staff. If the script encounters what it thinks is a bad email address it errors and stops. The additionally troubling thing is the error logs aren't detailed enough to figure out on which address the script stumbles. Below is a streamlined version of the script. How do I get it to keep running if it encounters an email it doesn't like? for each e in Staff[((Email_Address is not null) && Notice)] { eml=e.Email_Address;
Email auto fill not working at all
Hello, I am noticing that my email auto-fill feature no longer works for my zoho account. Usually, when i start typing an address i've already sent to the "email address" shows up in the "To" box. This is not the case now Please advise. Thanks, Ryan
Next Page