Congrats, but...
Congrats on the debut! I'm thrilled by the potential - but am currently experiencing some snags. I'm not sure if these problems are mine alone or systemwide, but here's what I'm experiencing: a) I set my calendar share settings for "View Event details and allow requisition" and then embed it on my site: http://guides.library.emerson.edu/content.php?pid=126246 However, unless I'm logged in to Zoho, my event details are not displayed. The information I'm trying to provide - open hours, usually - displays
Java: command not found when running uploadfromdb.sh for reports
Hi, I'm trying to execute the shell script to upload my database to Zoho, but I'm running into this error when I run it: /ZohoReports/UploadTool/bin/UploadFromDB.sh: line 17: java: command not found Any ideas? Thanks, -James
Issue with Client's Application
I am assisting user viviennepbe with her pbe-ergonomic-evaluation-form. The form Ergonomic_Evaluation is stateless, but experiences this error for some submit types Error details: Error occured while executing on click script. Error occured. Also, I cannot delete records in Chrome, only IE 9. I think there's an issue on your side with this account. Enabled support edit access John M. Whitney
VLOOKUP doesn't work properly again
Dear Zoho Sheet Team, I've reported a problem with VLOOUP five days ago. Then commented in the ticket twice. Nodoby's answered. Could you please take a look at the request number 1060024? Thank you. Such strange problems with cells format happens regularly. And that's very big problem. And nobody cares. Thank you.
Question about Zoho deleting our leads during a conversion to contact
Hey there everyone, We've been having a problem for the last few days, (occasionally, it doesn't happen every time) when our workers are attempting to convert a lead to a contact, they click the convert button and the screen blanks out (we let it sit blank for 2-3 mins). When they try and move from the screen and get back into Zoho, not only is there no contact, but it completely deletes the lead too. This has happened twice in the last two days with some fairly high-profile leads. We are wondering
Uploaded Private / Secure Documents Defaulted to Public Without Users' Knowledge
Hi, I just happened to go through Zoho Share as it's one of the few remaining applications of Zoho I use and I noticed all of my recent files happened to be public. The issue is while users are uploading documents and creating files with Zoho applications other than using Zoho Share, all files uploaded to Zoho by any means are visible through Zoho Share, and are defaulted to "public!" This is really going too far! Zoho wanted to charge absorbant fees for public
Experiencing very slow response times
Is anyone else experiencing slow response today?
Forms working since last September now causing errors ...
Has the ZOHO Creator Team made any changes to the platform in the last few days ? I ask because this page (https://help.creator.zoho.com/Feature-updates-and-bug-fixes.html) does not even report the changes made a few weeks ago (that caused problems for my client as reported at https://help.zoho.com/portal/en/community/topic/urgent-client-experiencing-problem-as-of-this-morning) ... now, another one of my clients ran into a different problem with Forms that have been working since last September/October.
The business phone number is cut off by 1-2 digits thus compromising all of the phone numbers for our 1000 contacts.
This is a serious mistake in the software that needs to be rectified and I certainly hope does not involve re importing all of our contacts. Please advise on how to fix this.
all my clients cannot access my data base after a mixed up with a credit card
ll my clients cannot access my data base after a mixed up with a credit card has deleted all access to my clients without any warning of a failed credit card inactive accounts were placed not happy can someone help
Downloaded excel file report - dates not working
When I export a report the date fields aren't working (see attached file). Only a handful of the dates are recognised by excel as dates, the rest are recognised as text. No matter what I try in excel I can't get the Zoho date fields to show as dates. This stops sorting ability as well as creating charts and formulas. This only happens with Zoho reports that are extracted. It's made even worse in that only "half the fields" have this problem. See the attachment. Really need a fix!
sending failed: relaying disallowed
Sending failed: The message content was not acepted. The server responded: "Relaying disallowed" The message will stay in the "outbox" folder until you either fix the problem (e.g. a broken address) or remove the message from the "outbox" folder. The following transport was used: césar tejui ANY SUGGESTIONS WILL BE APPRECITAED. BEST REGARDS, CÉSAR
Access from this machine is not allowed
A while back I set some IP restrictions to my zoho mail account: Toddfairweather@zoho.com. Since them my service provider has done something to reset my IP address. I need to have the ip restrictions rolled back to default. I've sent a few support requests in the past week since this has become a problem. They seemed to fix the problem and when I checked my mail, it showed that there were no ip restrictions. However for some reason the restrictions keep rolling back to block me from my own account.
URGENT - CREATOR VALIDATION FIELD with SAFARI, ZOHO response
Hi, I really need strong support on this; I am using soho creator to use its forms in my web site. 1- Zoho form became unstable since the last 2-3 months. Very frequently it changes its response time during loading or after the data submitted. This is not something I experienced by myself but also the people who filled out the form via my web site. The browser status lines say 'Waiting for the server zoho.com' 2- Zoho creator's field validation DOES NOT HAVE A PROBLEM in ALL SAFARI browsers. I am
Problem//Zip file upload
We started using Zoho recently and facing problem in uploading zip files even after our account is paid version.
Click Setup > Product Tools > Generate PO for Record below Reorder Level. Product tools are NOT under Setup
On this page https://zohocrm.wiki.zoho.com/Creating-Products.html it says Click Setup > Product Tools > Generate PO for Record below Reorder Level. BUT Product tools are NOT under Setup I need to know where I can see and manage and edit all of my existing Products. How do I do that? What is the URL?
Click Setup > Product Tools > Generate PO for Record below Reorder Level. Product tools are NOT under Setup
On this page https://zohocrm.wiki.zoho.com/Creating-Products.html it says Click Setup > Product Tools > Generate PO for Record below Reorder Level. BUT Product tools are NOT under Setup To edit your product list you need to go to https://crm.zoho.com/crm/ShowDetails.do?module=Products but If you try to delete any products you get this cryptic message: Selected Product(s) cannot be deleted as they are involved in Inventory management (Quote/Sales Order/Purchase Order/Invoice). with no URL to help
Email bounce
I have just set up a group and receiving this email: This is the mail system at host mailout2.anu.edu.au. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance, please send mail to postmaster. If you do so, please include this problem report. You can delete your own text from the attached returned message. The mail system <accounts@redelephantprojects.com>: host 127.0.0.1[127.0.0.1] said: 500
White line in header
Most (not all) of my html pages with embedded views show a white horizontal line between the view header and the column headers (see pic). That looks ugly. Please assist. Here is the div tag I used for embedding (I don't see how this one is different from the views which look fine though): <div elName='zc-component' viewLinkName='Players_embedded' params='zc_Search=true&zc_AddRec=true&zc_DelRec=true&zc_Header=true&zc_Footer=false&zc_DuplRec=false&zc_EditRec=true&zc_EditBulkRec=false&zc_Summary=false&zc_RecSelect=true'>Loading
Always records the same Task Owner
I am using insertRecords with API. I have a problem when I create a task to an existing lead. The field "Task Owner" is not registered properly. Always records the same Task Owner, whatever it is in the XML. Always records laura@test.es , although the variable $task_owner is other.... This is my code: $task_owner = "nieves@test.es"; $tomorrow = mktime(0,0,0,date ("m"), date ("d")+1, date ("Y")); $mixml = rawurlencode( "<Tasks> <row no=\"1\"> <FL val=\"SMOWNERID\">272861000000080001</FL>
Zoho CMR Android App Silliness
I recently adopted the Android app and was not surprised that once again, Zoho have relied upon software engineers to define a product rather than users and usability experts. I say this with some authority because I run a software development business, and I recognise the problem. For example, as a user of Zoho CRM, I want to see my leads presented in reverse order that I entered them - this way, the ones that need attention are at the top. So what do Zoho do? Default to showing ALL leads in alphabetic
Views not showing custom actions in view header
Hello, I've tested this and it is working in -precreator.zoho.com-, but not in standard creator.zoho.com. I can create custom actions and show them per item properly, but when I tell them to display in the view header, they do not display (even on a mouseover). Very nice work on views at precreator.zoho.com by the way :) Best, Andrew
InsertRecord with & in XML
Properly formatting an ampersand "&" in XML requires it be sent as "&" The XML is being passed into a Zoho URL field but the "&" is not being converted back into a "&" Could you provide an example of a url with an ampersand in it that will result in a viable link from within Zoho? details: What I want the URL field to be in Zoho http://www.whatever.com/leads?account=abcd&lead=1234 What actually gets inserted http://www.whatever.com/leads?account=abcd&lead=1234 (BROKEN LINK)
Problem in sorting by autogenerated invoice number
Hi, we are adopting the following numbering scheme: 2012-0001 2012-0002 etc Unfortunately, when we create the invoice, this is saved as 2012-1, 2012-2 etc in other words the leading zeros are ignored. This obviously generates a sorting issue, e.g: 2012-2 is considered higher than 2012-11 and so on Oddly enough, when we are creating a new invoice, the invoice# in the field of the invoice creation form seem to be correct (the leading zeros are still there). it is only after the invoice is created and
default exchange rate changes back to old exc rate on each new page
I have set the new default rate but each time I add a new expense the rate goes back to the OLD default not the new one.
Calendar embedded in website not showing events
Hi, I have an embedded calendar and you cannot choose a different month or see any event details. Can you assist? http://balibabysitting.blogspot.com.au/p/availability-calendar.html
Password Recovery Error
Dear Sir or Madam: Could not log-in this morning and when I used forget your password link I got an error after I entered new password. I had added a PrintSC copy of the error to Zoho Docs but could not attache it to this report. Thank you, aasalem10@zoho.com Tel: (386) 562-0327 PO Box: 12142 Daytona Beach, FL 32120
recording expenses is mono currency... we need to enter expenses in * currencies
Please, people. Get the currency functions __out of the mono currency mind set__. We pay bills/expenses in LOTS of currencies! Your Software is supposed to save time __not__ absorb time requiring humans to do data checking against numbers on a different
E-mail doesn´t work
Hi, when we open this morning zoho mail this error appears on screen "security certified not valid for this server, change input port for 110 and try again" we try to change the 995 pop port to 110 and doesn´t work. and when we try to send an e-mail this error appears two: "sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target"
Problems with Zoho Writer Online Word Processor, please help!
I need someone to explain to me why Zoho writer - online word processor keeps telling me that it cannot save my docs. Then when I have written 12-14 pages and try to spell check or look it over to print, it tells me to open it up in PDF file because the words are "hazy", I mean really. This is my third book I have written and never have I had so many problems. While I am writing it will have a pop-up stating "It ( Zoho is having a problem saving my work, I need to stop and try to save it before it
BUG: Sheet View failing for Super Administrator (Remote upload of a presentation failed)
Hi there, The other super administrator in our company besides me is unable to use the "Sheet View" for any module. The error when clicking on the Sheet View button is: "Remote upload of a presentation failed." Thanks, Rachel
Delete records does not work properly for decision boxes
Hello, I've created a test application to expose this issue, which I have shared for tech support (it is named "delete-bug"). The issue is the following: I create a decision box for my application, and submit it as FALSE into the database. I then run a script to delete the decision box, but it only deletes data if the decision box was marked TRUE. The code is as follows: delete from decision_box_form[ Box1 ]; The only way to get this to work is to compose: delete from decision_box_form[ Box1 == false
'Backup Apps' failed in Creator permanently
Hello Zoho! We have a problems with backup of our app ‘CRM’ in Creator. Trying few times on last week, but still unsuccessfully. Please, help us with a backup. Alexander Smit. Clientbridge.
"zc_Header=false" doesn't work in view-embed (since view enhancements)
Hi, Style based URLs: "zc_Header=false" doesn't work in embeded views since view enhancements. Regards, Leszek
Urgent ... Client experiencing problem as of this morning !!!!
ZC Support: My client has just reported a problem (a popped up Stateless Form is no longer closing via script) ... nothing has changed on this App for a long time ... I tried to examine the code ... but the system goes into a never ending wait state as soon as I ask to see the code associated with a Button ... on both the Test and Production versions of this Application. According to the client, problem only occurs on machines where the Browser was NOT closed from the previous day !!! There is no
CName added but it is not resolving
Hi there, In setting up mail for a client using your service I have hit a dead end. I updated my DNS settings so that the CNAME is pointing to yourselves but nothing seems to be resolving from your end. Here is the nslookup: name class type data time to live jmpropertyprojects.co.uk IN CNAME zbd7f3ac91.domain.zoho.com 86400s (1d) I tried going through the official support channel but I haven't had a response and the site needs to be up in the next two days. Thank you John
Major Problems
Any updates on any of our outstanding issues? There are SEVERAL. Any updates on this? This service is currently not an option for us because we are not able to enter in credit card details ourselves, then run the payments through Authorize.net within Invoice, CRM, Books. Our salespeople collect the payment information over the phone, so in order for this to work for us, we would need to be able to run payments from within Zoho Invoice/Books or Zoho CRM, and automatically run recurring monthly payments.
scripts broken by a platform update or change (yet again)
@ZOHO Creator Once again I find there are suddenly broken scripts in a business-critical app due to some sort of platform update or change which you have made and which you have not properly tested or warned users about prior to roll out. I have not edited the scripts in question recently. Please roll back the problematic update/changes as a matter of urgency. I have so far only sent one specific issue to support but it appears that these problems affect more than one form/script. Anton
Is there a limit for number of items in an invoice??
Recently we couldn't add more than 100 items to a quote/invoice. The problem is there is no warning/note to the user, once the user adds the item everything above 100 are deleted. This seems to be recent change, may be because of the memory issues. Pl. review this. Thanks.
outdated help docs
http://youtu.be/km0WWyFEGyk There are no more google gadgets apparently.
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