Pivot Regenerate button not visible to portal users
we have two permission settings i.e 'user permission ' & 'portal user permission' and both have the same setting that we enable for our users, Now those who have access to user permission can see a button on the pivot table, "regenerate" but those who
Change the Domain address in Zoho Desk
Change the Domain address in Zoho Desk from avisolarenergy.zohodesk.com to enermantech.zohodesk.com
Banking feeds not working properly since January 2022
We have problems with our HSBC feeds (UK bank) since January. The issue is that any non-GBP transactions from credit cards wouldn’t get through. Only transaction fees would. So for example, there was a 24.99 USD charge on a card, which got exchanged for
Search in Mail does not work
I use Zoho Web Mail Today I noticed that search in Mail does not work. Circle is spinning but does not give any search result. Can you please look into this matter and fix. Thank you.
Everything is gone!
I set up Zoho Analytics over a year ago to pull data from Excel spreadsheets that are saved to my onedrive. I created reports that calculated scores based on the data and then dashboards to display these results. It took a long time to set up. I run these
Populating a user pick list failing if user is not an admin or portal owner
I have a function that, until recently worked fine. The function essentially copies another project. One aspect of this copying was to take the value of a UDF that is a User Pick List, find the correct user id for that user, and populate the corresponding
Exclude a user from spam policies
Hi can we exclude a user from organization spam policies?
Facing some issue with ZOHO people and payroll
We are contacting you from Surge Productions! This mail is to bring to your attention that we have been facing some issues with Zoho People and Payroll! ZOHO People Issue I am the HR who is an Admin in Zoho People, but I unable to view the team data.
VERY BAD WEBSITE TOOL IN THE MARKET
Unfortunately, there’s no undoing this problem. It's not something you can fix, but if I don’t write it down here, my anger won't subside. I don’t know what kind of update you made with Zoho Sites, but for the past two weeks, we’ve been constantly struggling
Zoho Mail: Search not working.
Zoho Mail: Mail Search not working. Simply not working. - Totally inconsistent. For example it finds mails with the word "plan" but not the word "paint" -- even when some emails have the both words in them. - When searching for a name in an email, it seems to pull up my contacts list -- don't really want this -- but when I choose a name, then it does not find emails with that name in them, neither in the address nor in the body of the email. Did work. Does not work now. Todd
Sudden disappearance of all articles in the knowledge base
Hello Zoho Team About two hours ago the tab in Zoho Desk started showing that, basically, all of a sudden all of our articles disappeared. It is not possible to access them even through their respective URLs. In addition, the trash data also no longer
Headings in Contracts Clauses do not match the font size of the numbers
When I set a line in a Clause to be a heading, it bolds it and numbers it according to the heading level, but it does not change the font size to match the numbering font. For example, Heading 1 is a 14-point font, which I have to adjust manually every
API for Zoho One
Namskaram Zoho One team, Zoho One is the centralized place for managing Zoho application users. When we want to manage users through script like Adding user to an application, Deleting user and so on. There is no API for Zoho One. It will be nice to have API for Zoho one to manage users through script. Crafted with ❤️ Zoho Gurus | Zoho One Practice Team @ CubeYogi Zoho Authorised Partner | 8+ Yrs | 200+ Projects | 100+ Customers
Google AdWords Information section in every module but not integrated and can't delete
Hi. Could I please have some assistance? The Google AdWords Information section is in all my modules and I can't delete them even though I haven't integrated that, please see attached screenshots - I'd like to get rid of that section throughout all the
Rollup not working in projects created with a Project Template
Hi per your instructions Roll Up Using Gantt Chart | Online Help | Zoho Projects I should be able to roll up the dates for subtasks- tasks-milestones But when I create a project using a project Template I've created, and I enable the roll up function
Failed to save the function Variable 'Customer_Name' is not defined
Can anyone help with this. This is my first go at coding. Here's my Code. // Trigger this script when the customer number is entered // Get the customer number entered by the user customer_number = input.Customer_Number.toLong(); // Convert the customer
adresse de externes
Bonjour, Je n’arrive plus à récupérer les mails sur mon adresse externe Comment puis-je faire?
Including a base64 image in the merge jason data
Hi I have been testing the office integrator apis using your postman collection and with the merge api I'm trying to insert a .png in a merge field set as an image but I haven't been able to make this work. Is this supported?
No Reports in Inventory that Show Available for Sale and Reorder Point
We are a company that allows customers to back order items and non stock items. We have noticed that Zoho does not show us the correct numbers for purchasing that we need for low level products. Everything goes off the Stock on Hand when in reality we
Unable to access data in deluge from a integrated form
I have created an integrated form in a Creator App to pull from the Employees table of ZOHO People. Now I want to read this data in another workflow which runs on the click of a custom button. Here is the code: allEmployees = Elephant_Employees[employeestatus
email templates seen across all modules
I don't like that email templates can't be shown between modules. It is a hassle having to go in and copy to another module. If I create a template, it should be available in all modules when I click on Send email, use template.
I can't connect my email to Gmail
Hi when trying to connect Zoho with Gmail to receive a copy of the emails in Gmail I get the following error: The server has denied POP3 access to this username and password. The data that I am giving are: email: email user: email Passw: XX POP Server:
ZML Button behaviour in HTML page
I'm using a button in a html page to open a form and pre-populate it with data. I can get it to work except for when using a specific field - and I can see no reason why. I'm building a Forum with posts and comments. I have a html page that is constructed
Multi-Month Profit And Loss - Remove Rows with Zero Balances
I have created a customized P&L Report with the following Critieria: Date Range: This Month (can be what ever month you want to start with) Compare Based on Period / Year Compare With: Previous Periods, Number of Periods: 6 (Can be changed to however
Scheduled report not sending
My scheduled report stopped working 2 weeks ago.
Webhook automatically gets disabled
Hi team, I have an outgoing Webhook called "Bubble". It is supposed to send every new email to my Bubble app. I see that it often gets automatically disabled. I manually enable it > and it sends one email successfully > and then automatically gets disabled.
Zoho Form change ownership issue
Hello, I have admin access to zoho forms and i am trying to change the ownership of a form to another user. But change owner option won't list any users at all. Try to type all options like first name last name, a few other letters etc. Any tricks which
Multiple Warehouse Inventory Accounting and Landed Cost
We have five warehouses and 3000 SKUS. Zoho is averaging the cost of the same SKU across all the warehouses when the costs are actually very different - product coming from different suppliers and with different landed costs. Is there any way ZoHo can
Sample CSV to import needed
Hello, We need a full sample CSV to import items. The one that is linked in the import page has very few columns and it is impossible to know how to import items with a lot of options For example, I am getting this error trying to update an item and I
New Zoho One Search Function needs to be changed.
I have been testing out the New Zoho One before having the other folks in my organization switch over. Thus far I have noticed that the search function has been changed so it is no longer always ready for user input. The new Zoho One requires users to
Search in notes finds words I am not searching for and does not find the words I am trying to find.
When I search in a note using the control+F the results include words I did not enter into the search box. For example I search for the word Bottom and it finds the word Vinegar or other random words - the word bottom is not near these incorrect words.
Zoho desk slowing down
Hi team, A number of our agents have reported that Zoho desk has been slowing down in the past week. We're seeing longer loading times for tickets and slowness when updating ticket properties/fields. Is there any known issue currently ongoing that could
Can't Add Zoom Phone Numbers to a Booking Consultation with Zoom Meetings Enabled
When using Zoom meetings for a booking consultation, there is no option to add call-in phone numbers in case a participant wants to call in.
The account is not active.
I am currently using 2 email accounts with zoho. One of those accounts has been apparently blocked or deactivated... Every time I try to login I get the message "The account is not active". It's quite embarrassing since I use this account to communicate with some of my clients. I am writing this using the login data corresponding to the second account which is still active. The zoho support team has been informed this afternoon. I remain attentive to your comments. Thank you.
Allocating freight costs into the item net cost in Inventory
Do we have to manually calculate the total cost for items we buy to include the cost of freight to get the items? The allocating freight feature only allows one to assign an accounting account to the freight cost. Our old system distributed the cost among
How do I see who committed stock is for?
On the items module, it very helpfully tells me that there are x qty of items committed, but I have absolutely no way of finding out who it is committed to? You can try search transactions list of sales orders, and filter by partially invoiced, but that
Zoho Recruit - Offer letter - empty "Sent on" field
Hi, In our offer letter, we use the "Sent on" merge field. We noticed that this field remain empty on the first version of the offer letter. Only when we revise it, the field get populated with the correct date. What are we missing? Any setting to be
Encountering Decimal Place Issues in Inventory Sales Orders
Hello, We are experiencing issues with our inventory sales orders. When we create a sales order, some of our products are sold in square meters, and we need to specify two decimal places, such as 9.36. However, the system rounds this value to 9.4 upon
Problem in zoho cliq call recording
When we try to record the zoho cliq calls , the audio device or microphone suddenly get stop working and screen start lagging (slow down) . This is happening for all the users in our company and we are facing this problem since starting. Can you please
Cliq Android App - User Status Not Updating
In the Android app, when I click on a contact's name, the chat window shows an inaccurate/outdated status. Often, for instance, it indicates they are available because they were available the last time I chatted with them. If I click the name several
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