Zoho Inventory - Consignment
I am interested in using Zoho Inventory for one of my businesses.We do accept goods on consignment from vendors. We pay for these items when the item sells. Does Zoho Inventory offer a way for me to handle consignments? If so, please describe as I am
Cannot authenticate domain because SPF records not found
Hi, I am trying to authenticate my domain name, however, Zoho Inventory cannot find the SPF records. I have tried adding "v=spf1 include:eu-sender.zoho-inventory.com" then "include:eu-sender.zoho-inventory.com" as it mentions to try if you already have
reply to email not working
I can receive and send email but can not reply either in the normal format or quick reply. I do get the little hand that looks like it wants to work but when I click on "reply" nothing happens. help! I just upgraded my windows tablet to 8.1. These functions
Zoho Branding
How do you remove Powered by Zoho Desk branding from the knowledge base footer? This branding should be automatically removed for all paying customers on all platforms. I am not advertising your company on my documents, emails, etc.; I am promoting my
Error at null
Buenas tardes, tengo este problema al hacer un despliegue del ambiente de desarrollo al ambiente de stage. No me dice que es, donde puedo revisar? Gracias. Good afternoon, I have this problem when deploying from the development environment to the stage
How i can do the payments in installment
Some sales order value are very high, so customers are not able to pay in some short . we need to convert them to EMI baisis. pls let me know if there is any option like this.
Unable to add Shared Mailbox to Zoho Mail "Premium Feature"
In Zoho Mail > Settings > Shared Mailbox I am not able to add Shared Inbox as it is marked as "Premium Feature". How does it cost for a Zoho One subscriber? It says it's available for paid plans, which Zoho One is, how do I activate it?
How can we buy items in box / bundles of 6,12,15 or 20 and sell it individual items in pieces
We have a unique issue, Some of our parts are purchased as bulk in bundles and sold in individual level in pieces. For example, item A, have INR 100 per piece as selling price. When we buy item A, we buy it as bundle of 12 pieces at the price of INR 900
Invoice Only Shipped Items
Dear Zoho, We are a company that deals with sales orders with 600-1000 lines We need to be able to do partial invoicing based on shipped items Right now when we click convert to invoice we can not only select items that have een shipped It takes hours
Separate Signature for New & Reply Email
Hello This drives me crazy: I tried to setup 2 different email signatures for my new and reply emails. And I connect these 2 signatures separately in the settings. (see attached) No matter how I set it up, the signature is always the new email signature
Account doesn't receive confirmation email
I am trying to set up a new company email server at ZOHO. However, I do not receive the confirmation emails for the primary email in our account. Any thoughts?
Importing contacts into Bigin does not connect to company
I imported companies first. Added the same company name to the company name field in my contacts csv file. When I import, there are no company assignments. It's behaving as if company name might not be the match field. So do I need to export companies
Creator record failed to save due to invalid date format
Hello. I'm building a Flow that should create a Zoho Creator Record once a CRM contact is created or updated in CRM. I have a check that search if Creator already have an associated record created for that contact and tries to create one if not. The problem
Traoner Central not accessible ...
Any Chance to fix this problem within the next hour ... if not, I have to cancel my session ... thanks for a quick response Ignaz
Help! Existing chatbot On new website
My team is building a website for a new product, but the chatbot from the existing product is embedded on this new site. Although a new chatbot has been built for the new product, the old one is still showing up instead of the new one, despite changing
Zoho Contacts imports CATEGORIES: but only the first one
I use the CATEGORIES field in my contacts. ZOHO Mail supports them. You can create CATEGORIES in ZOHO mail and slide a contact into as many categories as you like. I love it! So far so good. But when you import contacts, ZOHO assigns the contact to only one (the first) category, and skips the rest. Thus, if you have a contact like this: BEGIN:VCARD VERSION:3.0 FN:Aaron Aaronsky N:Aaronsky;Aaron;;; EMAIL;TYPE=pref,internet:aaaa@aol.com TEL;TYPE=work:617-555-1212 CATEGORIES:Group1,Group2,Group3,Group4
CAN'T DELETE ORGANIZATION
Hello, We don't use zoho anymore. We have made all our backups and now we want to close and delete all our accounts. When we want to delete it, we get this error. O124 : Opps! Something went wrong.Try again lat Sincerely regar
DPA
How long does it take for Zoho's legal team to sign a DPA? Cannot be that difficult, can it? But as with Support, you never get a reply - or even action - without following up. Initiated the process two weeks ago - and not without hassle at this stage
lost cc mails
Hi, need advise on a random issue on zoho mail. emails were lost when sending to multiple main recipient and/or cc recipient, apparently it was random and no to specific email address. An email address received ok when it was the only recipient and no
Blocage avec le plan comptable dans Books
Bonjour, Je lance un sujet qui peut, peut-être en intéressé plusieurs. Voilà mon souci. Mes articles ont 2 prix d'achat de vente (service et matériel). Je n'arrive pas à créer 2 lignes de comptes en dynamique pour le plan comptable. Books ne propose qu'un
Employee Salary Data - Not Available in Analytics
The data in the Employee Salary form does not seem to sync to Zoho Analytics. Without this table, it is unclear to me how one would put together a basic report of wages earned by an hourly employee based on hours worked in the Attendance tables that are
Restrict Document Viewing in Projects
This is a ridiculous feature that a base line role has access to documents. All I wish to do is remove ability to view a document it should not be hard, however, despite numerous conversations with the help team I have found no way to do this. Can this
Mass Update: Layout not choosable
I can't choose Layout as a field to change for a mass update. I already exited all records from a blueprint.
Auth_Token Using Client_ID , Getting Multi-System Invoices
Hey, I am working on a system which needs to get invoices from 100s of Zoho Accounts and validate their invoices and send mail to them. I have their Developer Console's Client_ID Client_Secret but when i need to get their invoices i need. auth_token which
Lengthy migration stall
I started using Zoho last year, but while migrating my notes from Evernote the status stalled at 48% and hasn't moved in months. It's hindered my being able to fully utilize my account. Going onto the app after some time, I saw some more of my notes and
Email & ticket auto-responses are sent to "from" address, not to "reply-to" address
Like the subject says, I've tested this with a vacation responder in Zoho Mail and with the 'ticket received' response in Zoho Desk - they both send messages to the "from" address, ignoring the "reply-to" address. This is an issue since requests submitted
Images
I am setting up a new campaign which I have coded in HTML and linked to an image hosted on my website. When adding in the code to Zoho and clicking save, the image disappears and it says it is missing; but when visiting the url the image is showing fine
Custom Field API Name Not Appearing in Zoho Desk JSON
Hello! I’m creating a custom function on Zoho Desk and i’ve been using the Zoho Desk API to fetch values from some custom fields i have on a ticket Layout. While fetching the values i noticed that i could not find the API Name of a specific custom field
ZohoDesk Slow/Unresponsive
Hello all, My team and I are having issues using ZohoDesk since yesterday. For moments it turns so slow and unresponsive it's impossible to use. Is there an outage or some other issue ongoing? Please advise, as this is disrupting the workflow for the
snail mail credits purchasing not working
I'm unable to purchase new snail mail credits. Keep getting an error "operation failed." My credit card information is up to date.
Unable to sned message: Reason:554 5.1.8 email outgoing blocked
Hi There, My email is blocked for sending email. It shows: Unable to sned message: Reason:554 5.1.8 email outgoing blocked Could you pls help me to solve it, thank you Best regards Ricky
Error message when trying to open files/attachments (excel, pdf)
Hi, Some of my colleagues get the following error message when they try to open files/attachments in a ticket: {"errorCode":"INTERNAL_SERVER_ERROR","message":"An internal server error occurred while performing this operation."} How can we solve this
Image uploads in Zoho Desk not working
Hi everyone, We've been experiencing a new bug today. We can't paste in screenshots to our ticket replies anymore, and at the same time when we are trying to upload an image to the ticket through the text editor we always get an error message that states:
Missing text when pasting into Writer docs
When pasting text into Zoho Writer documents, instances of the words 'row' and 'table' are consistently being removed from the result. For instance, pasting something like "the crown and the constable" produces "the cn and the cons" instead. It's been
Microsoft Defender SmartScreen Flags Unattended Access as Unsafe
When attempting to connect via Unattended Access, I receive an Unsafe Site page from Microsoft Defender SmartScreen. Using Microsoft Edge Version 105.0.1343.27 (Official build) (x86_64). macOS Montery 12.5.1 (21G83). This just begun happening this evening
No puedo cargar imagenes en los ticket
Estimados, Su ayuda, ya que no puedo cargar imágenes en los correos y esto es una tarea diaria Añadir imagen
Migration of Accounts from Tally to Zoho Books !
As ZOHO BOOKS doesn't have any mandatory feature in it for 'COST CENTRE' it has a dedicated name as 'Reporting tags'. But while importing data in ZOHO BOOKS as in TALLY they have dedicated cost center for each and every transaction. And also please let
Decision Step Not Showing the Logic
It's not uncommon that when we enter a Live Flow and open up a decision, the logic is not showing up to us on the front end, even though it is processing properly. Here is what I see when I enter a Decision step for a live flow: As you can see, it looks
Zoho Books Extension
I have been trying to create a extension for Books and i have 2 problems. 1. Nowhere to enter global fields in the "Test your extension" sandbox 2. The following code returns the error (inside the "Test your extension" sandbox): " {"code":6041,"message":"This
Duplicate dropdown items
When there are duplicates in the dropdown items, selection isn't working properly. I've added attachment for your reference.
Next Page