Important: Reconnect your Gmail Account using App Password
Hello everyone, Starting May 30, 2022, Google will no longer support plain text password based authentication, which is the method we have been using for Bigin's Gmail integration. To avoid any interruption, we request you to reconnect your Gmail account
Unable to receive emails - 550 No Such User Here
Hi, I am able to send Emails but I unable to receive emails; returned error (550 No Such User Here) Domain Verification, Adding users, Changing MX records is done and the same is also confirmed on the zoho verification page. Additionally, do I also need to add SPF TXT records to my domain? Current entry can be seen on the attached DNS screen grab. Attached are the screen grabs of: ZOHO Verification page MX Entry page DNS Zone editor My website launch is blocked because of this! Request your help
Link Desk Tickets To Desk Community Idea and bug Posts
BACKGROUND: We are a SaaS Company that sells an online solution to businesses, that business has multiple employees, all of the employees of the business has an account with our online solution and are created as Desk users in zoho desk in order to open
ticket creation from emails forwarded by agents
Wouldn't it be great if we could forward an email message to the Zoho dropbox and have Zoho Support recognize the original sender and CC's and create a request on behalf of the customer? In our office, sometimes customers send requests to the agent's
Zoho CRM Segmentation Access Via Profiles
I want to setup Customer Segmentation in the CRM. However I do not see if I can limit who can see the Segmentation Snippet in the Module. Any help is very welcome. Ivan
Deleting Task when hitting a certain stage on the deal pipeline?
Hi, I have tried using this script but haven't managed to get it to work (https://www.zoho.com/crm/resources/tips/auto-close-tasks-based-on-deal-stages.html) Essentially I am looking to delete or close all task when deal hits a certain stage. Can anyone
Linking Zoho Recuit with a wordpress webpage
We have created a job opening, doubling as candidate database in Zoho Recruit. It consists of screening questions and information for the candidates to fill. Our goal is to create a form directly in wordpress, and when submitting, the data will run straight
TAG´s Filter zeigt Produkte ohne Zuordnung
Wir haben einigen Produkten TAG´s zugeordnet. Wenn im Frontend auf ein TAG geklickt wird, dann filtert Commerce die Produkte mit dem gleichen TAG. Jedoch werden auch Produkte angezeigt, die gar keine TAG besitzen!?
Email Parser not working
Whitelisted the sender email, sending to correct parser email. Everything mapped out etc. Not even showing as being counted "received / invalid" = 0 Any update on this?
How to mass delete records ?
Hi, let me explain the query in our products module , there are 47k records out of these 27k records have null product code - (filter) , so i am trying to delete these 27k records how should i ? I was trying to mass delete also, but it gives error as
How to add discount in percent?
Hello, I created a formular that will copy a value (from a custom dropdown with the name "discount in percent"… the values are , 20, 30 and 50 etc.) to the Invoices module to the discount field of the subform. I used the following formula which works,
Display Order of Attachments in CRM Related List
Hi, Can anyone tell me how the list of Attachments on a Deal page is ordered? They don't seem to follow any logical order, like file name or creation date, and it doesn't seem possible to re-order/sort them using the column headings. We upload quote/order
10 conseils pour les petites entreprises avec Zoho Bigin
Bonjour à tous, La création d'une entreprise est loin d'être une tâche facile, c'est pourquoi nous avons rassemblé 10 conseils qui vous donneront une longueur d'avance. 1. N'attendez pas pour activer vos réseaux sociaux : Twitter, Linkedin et autre sont
How to send UTM parameters into the Zoho Subscription paeg?
Hi I am using Zoho Hosted pages, Wanted to know what's the best way to pass UTM's into my Zoho Subscription page? I understand that there are no options for hidden fields (?) Thank you!
Filter Zoho Inventory API Contact List
I am trying to query the Zoho Inventory API to list all contacts that have been modified since a specific date and time. I am sending a GET request to the following endpoint: https://inventory.zoho.com/api/v1/contacts?last_modified_time_greater_than=2020-09-22T06:44:08-0400
Project Hours for 2022 Not Showing Up in Books
My company tracks hours in Zoho Project and pulls billable hours into invoices in Books. I have been able to do this with other projects, but I'm having an issue with one project. I can see the billable hours for the project from 2020 and 2021 in Zoho
Metric Related doubts in Get ticket metrics API
Get ticket metrics API provides metrics such as firstResponseTime and totalResponseTime What is the difference between them? API Referred: https://desk.zoho.com/DeskAPIDocument#Tickets#Tickets_Getticketmetrics
Tip #11: Building spreadsheet dashboards 101
If skimming is the new reading, then dashboards are the new data set. People want to zero in on small slices of information, rather than pouring over a vast set of data. Provide key insights using a carefully crafted dashboard for your spreadsheet. Here
Zoho Calendar is SO MESSED UP there are simply no words to describe it
I don't know if this is something that started happening after you disgraced this otherwise great app with a COMPLETELY AND UTTERLY UNNECESSARY UPDATE. Anyway, let's not get distracted here. I just exported one of my calendars (zTodo) as an ics file and
How can I integrate Zoho sites with any third party?
How can I integrate Zoho sites with any third party?
Assign CRM contacts to a task
Hello, I'd like to have the option to assign one or multiple contacts from CRM to a single task. This will be used to get a quick overview over all open tasks assigned to that contact for preparing calls or emails. In the past I had to use tagging for
All Emails to Gmail Going to Spam
For about a week now all of our email that we send to gmail accounts or emails that use gmail to power their email from their own domain are going to spam. We are sending typical business emails to customers we've been communicating with for years.
Delete Meetings on Zoho Meet.
Hi there, Could you please assist me? I have created a recurring meeting which I no longer require, but I am unable to delete it on the zoho meet app? I read through the knowledge base post on it, but I do not have any option to delete it, not in the
Doe mee aan de Zoho One Meetup Zoho Analytics
Beste Community, Wij nodigen jullie graag uit voor de Fysieke Community Meetup voor Zoho One! Op vele verzoek zal deze in de teken staan van Zoho Analytics. Op 21 juni komen we bij elkaar in Utrecht, samen met onze klant Maunt en de Zoho Experts van
Will webhook work on 3rd party API integration in zoho books?
Hi there, I have an Opencart-3 setup, where i have zoho books integration, And in the zoho account i have also integrated the Aftership API for shipment. Now I want to know that i have written a webhook in the zoho books in the Automation section with
Task tags
Hi, I've just started using Zoho projects in the last week but can find no way of adding tags to tasks, task lists or projects. Is there a way to add tag so that I can search / filter by these? Failing adding tags, is there a way to add more status's so I can filter my tasks based on these? Or failing that... Is there a way to filter projects by Custom Fields? Thanks.
Multi-select field in email template
Hi there, So, I have a multi-select field on Zoho. When I then insert that field to send in an email template, it enters the field entries all on one line separated by semi-colons. Is there a way to make each field entry appear on separate lines in the
How to authorize in zoho crm
how to upload data in local google drive
Join meeting without zoho account
How can someone join a meeting without creating an account? I can't for the life of me figure this out. Everything I've tried a user is required to create a zoho account and download the app to join a meeting. My clients cannot join via web or without
What is the official way to check Api object name, field name ?
Hi, I get the logic behind when you add a new module/field, it will create a object name by joining the word with underscore , case sensitive. And the the part that I don't get is, when you edit the module/fields name on crm fields page, the object name
Questions related to programmatically uploading and manipulation of images through the Commerce API
Through the API, it appears that there now exists the ability to upload images programmatically and determine their order, which can be referenced at the following links: Zoho Commerce | API Documentation | Add Product Images and Zoho Commerce | API Documentation
Can I send mail through Java Mail API?
Hi, We have a need to send some mail through our web application, coded in Java. I tried using the Java Mail API to send a trial message but never got a valid connection to smtp.zoho.com on port 465, using my login credentials. Is this possible to do or is it not allowed? Thanks Pankaj
Bigin new phone system in Australia with ability to Call Record on PC/laptop/Mobile phone
Hi, We are looking to purchase a new phone system for Bigin. We are based in Australia. Do any of you know of any VOIP providers that integrate with Bigin and have the ability to call record, not just from the PC/laptop but also have the ability to forward
Popups are activated but are not working, why?
Hi there, I have this issue with my popups. They are activated and assigned to pages, but are not working. What could be the issue and how can I fix this?
Only one alias folder receives email even if more than one aliases is included on the email
Hi, Not sure if I've done something wrong but I have created several aliases' and then subsequently created filters and folders so to act as 'inboxes' for those aliases'. However, if someone sends an email to more than one alias it will only show up in
Button with Function to Update Custom Field
I have a custom field in the leads module called 'credit card' and I need a custom button that, when pushed, will update it from 'none' to 'obtained'. I don't know how to write the function for a custom field, can someone help me with that? Thanks!
Creating a ticket from different accounts simultaneously
Hi team, We provide b2b technical support and we have a specific client which is a Business group so their IT Analyst are going to send us tickets from 4 different accounts. The problem is that some of these tickets are issues that occur in the 4 accounts
How to use Google Drive attachments in Document Merge
Hi all, We have set up a Zoho Form and want to use Document Merge with Zoho Writer to generate styled PDF. We ask for different data types including files and images within a subform. We use Google Drive to store our Form Attachments, as provided by Zoho
Need complete sample code for "Create Workbook from Template" API
Hello, I'm looking for a complete "invokeurl" syntaxx for this: https://www.zoho.com/sheet/help/api/v2/#WORKBOOK-Create-workbook-from-template anybody have a snippet they can share with me? Thanks! Ken
Workflow updated
Hi! We have a contact view synced with a workflow (Version 1) that has 6 email messages programmed to be delivery in next few days. Today we updated our messages on the workflow and the system created a Version 2 of that workflow. I have a few questions
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