We have blocked your account temporarily as a security precaution.
Block Type: Mail Outgoing blocked. Reason : Unknown I have only sent out 10 order confirmation emails to customers and then my account was blocked. I still have 5 more to do and now customers have responded but I can't email back. Please help me resolve this ASAP.
Save email/zoho desk attachments to Zoho Workdrive
Hello, Would it be possible to save attachments from Zoho Desk emails with certain criteria to a Zoho Workdrive path automatically? I saw a ticket where you could convert email attachments to ticket attachments, but I am looking for a step further here,
SMTP GMAIL
Hi friends! I have configured gmail in zoho mail, I can send mail but I am not receiving. Tedran idea what can it be? The configuration is well done, I checked it several times.
Auto Upload Invoices from Books/CRM and docs from Sign
So I have the Workdrive/CRM integration and I love how it creates folders for each contact, lead, deal etc. but I would really like the ability to auto-upload standard docs that each client has that generate through Zoho services such as PDFs of invoices
Admin Can't View Other Users' Scheduled Posts
In both the scheduled posts tab and the calendar tab, I can only see my own posts. This is extremely problematic. Is there a setting I need to change? Or is this a known issue? Thanks
Custom export to XLS
Hi, Any ideas about how to create xls file using deluge? I have a "Quote" form which has lookup fields to other forms like "Customer", "items, etc.. The quote should have 2 options for export: 1 - PDF (record template) - V 2 - XLS - ? Thanks in ad
Add sub stage to Kanban
Hello, I am making an application for internal company use with Zoho Creator, I would like to know if there is a way to add as a kind of sub-state to an order. For example, I have an order in production but I want to indicate that within the production
Zoho Desk Community Digest - September 2021
New Feature Multiple account handling is now available in ASAP web widget ticket form and detail page properties. Other Enhancements Webhook URL failure handling - If a webhook has more than 100 failure events within an hour, the webhook will then be
Zoho Mail - Recurring Tasks Reminder Error
Has anyone had a similar problem? Upon creating recurring tasks in Zoho Mail or tasks.zoho.com the option for a same-day notification is not available. Please advise.
How do you view lead tags longer than a few characters in length?
Hi Is there a way to see the tags assigned to a lead if the name of the lead tag is more than a few characters long? If you take a look at screen-1849 you can see that there are two tags assigned to this lead. Both of their names start with "Brand Market..."
Deleted Lead was resurrected by Goal
I deleted a lead from MA. It was kieran2@nqcialis.com. If you look at View All Details you can see it was deleted. But then a Goal that this Lead had triggered tried to update the record. This should have failed because it's been deleted but, instead,
Workflow automation on lead campaign enrollment
Hi Zoho, I was looking for a way to automate sending an email when a lead is added to a campaign. Whether I use the Lead module or Campaign module, I do not see an obvious way to do this. Appreciate any insights - thanks!
Community Digest: Samenvatting van Oktober 2021
Beste Community leden, De wintertijd is ingegaan, dat betekent dat het tijd is om terug te kijken op de maand Oktober. Deze Community Digest is een samenvatting van wat in er de afgelopen maand is gebeurd binnen de Zoho Dutch Community. Wij hebben deze
Workflow rule doesn't trigger via Zapier
I want to assign leads geographically. Lead assignment feature is not working for this whatsoever. Workflow triggers and send notification when a lead is created manually but not when it's created through Zapier.
Custom Fields in Milestones?
Very happy to see the new roll-out of custom fields for tasks! VERY useful for us!! That being said, we'd really like to see custom fields added to milestones as well. Here's our use case example: We use milestones to trigger billing, i.e. when all the tasks/tasklists associated with the milestone are complete, the milestone is closed and that triggers an invoice that goes out to clients for the work that we've done We would appreciate a field in the milestone that we could use to indicate the total
So the basic plan is being phased out?
So it seems the new pricing is phasing out my basic plan which I use to allow timesheet access. I am ok with the customer count for it and other features. It seems according to the pricing that I will be forced onto the professional plan for $40/mo?
TASKS- Can't change date/time of reminders in Desktop App
It looks like we're suddenly unable to change the date and/or time of reminders with tasks in the Zoho Mail Desktop App. It works in a browser, but not in the app. It will only allow the default date/time to be set in the app.
How can i get available booking dates by sevrice_id with Zoho API
I do this: curl --location --request GET 'https://www.zohoapis.eu/bookings/v1/json/availableslots?service_id=123&staff_id=123&selected_date=30-Apr-2020%10:00:00' \ --header 'Authorization: Zoho-oauthtoken 123' and get available time slots for selected
Reporting Tags & Users
The first site I surfed had premium as the highest pricing plan with 10 default users. However, the Zoho Books Pricing Comparison document has 'Ultimate" as the highest pricing plan. Though there is no information as regards number of users for the Ultimate
Enviro, Recycling, EHF Fees
I'm in Canada and each province has it's own recycling program with it's own fee's. There are numerous categories that electronics fall into and each category has a taxable rate applied to it. I need a way to be able to apply the correct rate depending
Vendor Credit Usage
Greetings, I'm new to Zoho Books (2 days old) and new to small business accounting (~1 year); I'm also not an accountant so I'm still learning the correct terms. I searched the forum, but didn't find any posts specifically explaining this in non-accountant
Community Digest - October 2021
Announcements Integrate multiple telephony providers within a single organization Rolling out Email Preferences: a global setup for role-based email sharing Introducing Certified Canvas Designers to help you implement Canvas for your business Gamescope
Enroll leads from Zoho CRM to Zoho ShowTime for a Webinar
Hi there. I am working on my first Flow. I will develop campaigns on Facebook Ads to attract potential customers through forms. These leads must reach Zoho CRM (This is now ready 👌). My question is: How can I get the leads that came through those campaigns
What's New—October 2021
Hello Backstage users, Here are the latest updates for October. Access profiles of all attendees in your portal You can now view a visual representation, related statistics, and more for all attendees in the Attendee Profiles tab inside your Backstage
All creator icons set to default
All of the icons for my menus have been reset back to the default ones. Anyone encountered this or know I can get my icons back ?
Changes to market place apps
We are getting close to pushing our creator app to the market place. However, I can't find anything about what our customers would be able to modify in the app once they've bought it. The reason for the question is that we are using conditional formatting
Authtoken Deprecation for Zoho Subscriptions APIs
UPDATE (2 Jul 2021): We've extended the deadline to 30 August 2021 for converting Authtokens to OAuth. UPDATE (30 Mar 2021): We've prepared a set of FAQs to answer some common doubts that you may have when migrating from Authtokens to OAuth. UPDATE
Can I copy a project plan?
I want to copy and rename a project plan but do not know how to do this?
purchase order discount
When we order large volumes from suppliers we get certain % discounts. Is it possible to create a discount line at the end of purchase orders like you do with estimates or sales orders?
Import tasks to multiple project
Hi, We have about 500 projects to import to zoho project. We find a way to automatically create all 500 projects easily in Zoho Project but we cannot use project templates because we have differents tasks to import to differents projects. Is there a
No access to sprints board about projects
Hello, i connected one project with zoho sprints and can not access on sprints (show board) about sprints-tab from project. I get error no access to sprints.zoho.eu.
Caldav sync with Thunderbird 91 not working
Tried adding a calendar following your CalDav instructions for Thunderbird; however Thunderbird interface has changed and whether I try to use: https://calendar.zoho.com/caldav or https://calendar.zoho.com/caldav/{CalendarID}/events I get the message
Ordering and sorting sales orders
Managing orders and planning shipment is still a bit hard in Zoho Inventory. It would be great if we could sort sales orders with Expected Shipment Date value. When sorting the list of orders in this way would give more clear view what orders are most important to fill first. Any hopes to get Expected shipment date as available field and sorting with it?
How do Zoho CRM users deal with contacts who have left their jobs?
Let's say you call a company and find your contact no longer works there. Do you delete the record and lose all the history you had with that contact? Do you somehow tag that the contact has left? If so - how?
Zoho Inventory Community Digest August 2021 - a monthly rundown
Hello all! Hope you're doing well! We're back again with a bunch of updates from the past month. We have everything from product updates and webinars to customer appreciation highlights, so let's get started! 1. Spotlight Are you confused about
Out of Office on specified days
Hi, We currently have staff who are working some days and not others and so we configured the zoho mail out of office and ticked only the days they are not working (say Thursday/Friday only ticked) however it is sending the out of office email on all of the days. Attached are my settings - where are we going wrong?
Problem with the sender's name
Good morning, I created a fetratuh@fetratuh.com email account and added as first and last name wrong Web Master form. User after auntenticado made the correction to the proper name, but all e-mail is being sent on behalf of web master. How to fix it?
Inventory maximum serial numbers for tracking
Hello, I am trying to add a bill of a purchase order of 7000 units. I've enabled serial number tracking, but when I add the serial numbers in the bill (it identifies all and counts well), I get the below message: "Looks like the key serial_numbers has exceeded the size. Please check and try again." Which is the limit of serial numbers? How can I add all? Regards, Andrés
Magento Extension for Zoho Desk
Customer support is key to a successful e-commerce business. It's crucial that your Support Team have the HelpDesk Software like Zoho desk to engage on the front lines with customers, who prefer almost immediate responses to their queries. If you want
MX Blacklisted
Hello there, I submitted a request earlier this week but haven't heard back. My client is having trouble with email deliverability and the MX IPs are blacklisted. Please could this be sorted asap? 89.36.170.166 - blacklisted by dnsbl.spfbl.net - https://matrix.spfbl.net/89.36.170.166
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