ZOHO global data backup
Hi, we are using ZOHO One, different Modules. I would like to do a backup of "all" data we've cretated, in all modules. I've seen, that all modules have a backup function, some are quite well done(like Expense) other's are a bit complicated, like ZOHO
My POST request is failing with a 'Request with GET/HEAD method cannot have body' error
I am trying to use Zoho Creator's ADD RECORDS DATA API (https://www.zoho.com/creator/help/api/v2/add-records.html) And here's the URL to help you understand my issue. The URL below will show you a JSON of all the variables involved before I run the POST
removing a social media channel from a Zoho campaign (but not from Zoho CRM as a brand)
Hi. I have set up a zoho email campaign and when it asked me if I wanted to link it to social media channels, I chose my business page on facebook and also I wanted my company page on linked in. When I linked the linkedin profile, it did not show the company page, only my personal profile. I want to link the company page, NOT my personal profile. (see image attached). When I try to add another linked in page/channel, it will not let me. Any advice? Thanks
Shared Users Cannot Open Form through Link
All current users in our Zoho One subscription have been given access to a Zoho Form. One of the users started using the form and prior to submitting, copied the provided link and sent it to another user to open and complete. The second user was denied
Unable to send email.
Hi Out domain recently expired and we've renewed it sinec but I understand we need to reset the CNAME record to prove ownership. Our domain is drsmechanics.com but I'm unable to see how I can get the new CNAME details. Please can you advise. Kind Regards
Using IMAP dont remove the downloaded messages
Hi there. We have a problem using IMAP protocol on a mail app in a desktop. We expect downloaded message on the program will be deleted on the server, but they still are there, consuming storage space. Is it a normal situation with Zoho?
How to create a report in Zoho CRM that shows comapnies that have not purchased from us with the past X months/years
I'm trying to create a report in Zoho CRM that shows which customers we haven't closed a sale with within the past 36 months, 24 months and 12 months. Where each 'Deal' is counted as 1 regardless of the value/amount of the deal. For example - deals clsoed
Do not see "Move" command when attempting to move multiple notes to another notebook
I am trying to do bulk moving of notes with a selected tag to a new notebook. When I use the multi-select feature, the only function available at the top right corner is "Delete". I've seen help articles that suggest that a "Move" function should also
Zoho Books Pricelist API- Get Price of an item in Pricelist
Hi, We store MRP and Discount per customer as separate pricelist. Is there anyway that we can retrieve price of an item from a particular pricelist via api?
HSN wise summary in case of export of services
For freelancers and businesses providing services, the normal GST rate is 18%. But in case of Export of Services under LUT, without payment of taxes, the tax they would pay is 0. So in the HSN wise summary details where it asks for HSN/SAC code as well
CRM Telephony Integration - Mondago
Hello, we have a voip handset set up, and have added an extension to chrome (Go Integrator by Mondago) to try and link to our Zoho CRM. When on the extension on chrome our CRM contacts appear to call, and we can call them and it comes through our handset,
Lead Automated Email Workflow for No Responses
Hey, guys! Ooof, 5 days of workflow structuring and template writing and here I am with my first workflow. I activated it and did a limited beta testing, now impatiently waiting for the first real passage. Although it is Zoho MarketingHub that is meant to handle the leads, my understanding was that it lacks the ability to act on an email reply (instead, only on opens and clicks). Zoho Campaigns can handle replies. Plus, since I already have Zoho Campaigns integrated with CRM, I am unable to integrate
Pdf file upload
Hello everyone, I am trying to upload a pdf of an invoice into a file upload field and I keep getting the error that is it an invalid api call. If anyone could help telling my what i'm doing wrong that would be great. My code is below. Thanks. invoice_pdf
Zoho mail to Zeptomail migration?
Good afternoon, I wonder if someone can help me understand where zeptomail fits within the architecture of the zoho solution? I have a zoho mail account, the account has 3 domains attached to it. One of these domains is used for a very light level of
Zoho People Newsletter - October 2021
Hello Everyone! I hope all of you are safe and well! Zoho People's HR newsletter for October is out now! Check out the newsletter to know all about our newest features, upcoming features, webinars, HR blogs, HR tips, and many more exciting things. Click
Unable to update a deal for the first time using REST API
We are able to create a deal successfully using the REST API. According to our logic, if a deal doesn't exist we use the create deal API to create a new one. Else update the deal if it is already present. We use a specific id as a property that will always
Create a field using lookup of users
I like to create another field, but using lookup of users. Users is not a choice? Possible? I can use a pick list, but did not want to maintain another list of users. Thanks Jacob
Reimbursed expenses are showing up as income
I have a client for whom I incur expenses and then include those expenses without markup on my invoices to him. When I run a report for last financial year they are showing up as income. I have probably done something wrong and I'd like some help in rectifying
Zoho Desk | Social | Facebook Message Keyword Length
Hi Zoho Team, Can you please answer this inquiry: How long the Facebook message keyword length can go?
TEXT FORMATTING
IT WOULD BE HELPFUL TO BE ABLE TO SPECIFY TEXT COLOUR - IS THIS POSSIBLE BEYOND SETTING THE SINGLE DEFAULT COLOUR? ?
TEXT FORMAT
When I copy\paste from Word to Notebook it's pasting as an image so I can't edit the text. This hasn't happened before and is insanely annoying.
Zoho Notebook Icon in Pop! OS
Happily using Zoho Notebook in Linux Pop! Os. Works seamlessly. Only thing is that the icon for the software is an odd little square with a red cross in the middle of it - the sort of thing you might expect if there is a missing icon. Can't find any way
Contract with multiple product
In my business we make support assistance for only one software with more than one module. In our Zoho Desk istance a module is a product. Is there any way to create a contract with multiple products? Or is there any way to use the same sla for more than
Zoho Desk - Chapitre 1 : Anticipez vos besoins
Bonjour à tous, Continuons notre série de la rentrée et découvrons comment Zoho gère 60 millions de clients grâce à Zoho Desk. Contrairement à ce que l'on peut penser le cycle de vie d'un ticket commence bien avant qu'il arrive dans notre logiciel client.
Automate Ticket Status Update
I'm setting up SLAs and would like to automatically update a ticket's status to 'Escalated' once either Response or Resolution times has lapsed. I already tried using Workflows but neither 'Is Escalated' nor 'Is Overdue' would trigger it. Is this even
Can i fill ticket's fields from ticket that came from support email ?
My company use zoho desk, we get tickets from integromat and from support email. From integromat i can control what will be in each field of my tickets, Is there a way to do so with the tickets that came from the support email?
Zoho campaign demande d'explication et clarification d'utilisation des fonctions Reminder Loop, Skip Criteria
Skip criteria ; dans quel cas est-ce utile de sortir et quel effet suivant qu'on choisi Process ou Workflow Est-ce pour exclure l'entrée de destinataires ne correspondant pas ou en cours de workflow ? Reminder Loop : quelle action cette fonction produit
Unable to send message;Reason:553 Relaying disallowed. Invalid Domain
Dear Zoho team, I have experience this issue whenever I try to send mail through ZOHO mail, I am getting the following pop-up "unable to send message;Reason 553 Relaying disallowed. Invalid Domain" Can you please assist on this matter? Thank you
Can you create a report or dashboard that displays the tickets by hour and priority
We need a report that shows the number of tickets by hour and priority, is this possible?
ZUG Virtual Meetup for India: A live virtual meetup on Zoho WorkDrive
We are excited to bring to you Zoho's ZUG Virtual Meetup for India, where our product experts will guide you through the features and capabilities of Zoho WorkDrive, our secure content collaboration platform. Zoho User Groups (ZUG) are local networks
How do I actually move Notes around?
I have my sorting order on Custom but I can't figure out how to actually move my Notes around? If I long press it selects the Note with a checkmark but it seems to be for selecting multiple Notes. I can't get them moved. Please help.
When Can We Manually Arrange Notebooks on PC?
When Can We Manually Arrange Notebooks on PC? is the feature coming soon? Manually arranging works well on mobile but is badly missed on PC
How to group note cards
On your help page is the following advice for grouping together notes: Web : Press and Hold 'Command' key(Mac) or 'CTRL' key(Windows) and tap the respective notecards for multi-select Once selected, click on 'Group' at the top right. I'm using Chrome
Integrate Zoho SalesIQ with new social network
Hi Zoho, Currently, Zoho SalesIQ supported chat in Facebook Messenger. I need to use SalesIQ on other social platform that haven't been built in Zoho SalesIQ. Like users chat on my social platform, we will forward conversation to SalesIQ to get the response
MX verification issues
Hello My domain is bmrrn.us. After reactivating the domain, I have been having MX verification failure and attached is the screenshots. Thanks
False positive from avast preventing downloads
This happened a while ago. Please can someone liaise with Avast to try and remove this from their URL blacklist.
Add Business Days to Date
I'm using an Adddate formula and I want to exclude weekend days so that the date returned will always be a business day (Mon-Fri). Is that possible?
Clients not receiving my emails
I have an issue with my email, some clients after a few emails from me, start not to receive my emails. So at 1st they do receive my emails, then just like that they no longer receive my emails🤦🏽♂️ It's happening with about 4 companies
New errors, reported on incorrect lines
I attempted to edit a script yesterday in an application that is working and has been working for some time, when I got a syntax error, reportedly on the 2nd line of the script (a well-formed IF statement). Since I had not edited that line, and there was nothing wrong with it, I was left unable to save my changes. I was unable to save even the unedited script. After poking around in the forums I was able to piece together a solution. 1.) Previously it was OK to use an expression such as input.rowA
New in WorkDrive: Client Users
When you work together with external users for a long period (say, 6-12 months), sharing and managing resources individually will become difficult on a daily basis, and this will affect your overall productivity. WorkDrive introduces the Client users
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