How do I sort my email?
I want to look at old email and I don't want to scroll through all my emails. HOW DO I SORT MY EMAIL?? I wan to sort my email by date.
Cambiar nombre al enviar (no funciona la solucion dada anteriormente)
Hola. Quiero cambiar el nombre que sale cuando envio un email. He leido este topic: https://help.zoho.com/portal/en/community/topic/cambiar-nombre-al-enviar Lo que ahi se indica ya lo habia cambiado yo, y aun asi sigue sin funcionar. Gracias.
Creating a parent account?
Can someone tell me what the best way to create a parent account is? I have a company that has many stores/branches and I have to sell into each store individually at the moment. I assume I should create the parent account first then I can input the individual stores (some as prospects/leads, others as pitched and waiting for orders,...). Thanks for any assistance - we're just starting to use this product for our very small burgeoning company.
Will Zoho Subscription be integrated into Zoho Analytics soon?
Will it be possible to import Zoho Subscription Data into Zoho Analytics?
Importing flat file with 160 columns into Zoho Creator
I have a flat file with 160 columns and about 200,000 rows.... what is the best way to upload this file to Zoho Creator? It has a 70-columns limit for mass uploads... is there a way to get around this? Thanks.
Incorrect hour for Santiago Chile
Hi, You have the incorrect time for Santiago de Chile. Since last Sunday the hour in most of Chile is GMT-4 and your settings is GMT-3 See https://www.horaoficial.cl/index_ing.php for more details
Math functions in Creator
Is there a more complete list of available math functions for use in script builder? The current list is pretty small, and doesn't seem to cover everything that is available: https://www.zoho.com/creator/help/script/built-in-functions/built-in-function-number.html for instance, only sine and tangent are on this list, but cosine works as well. I was hoping for a more extensive list, the current list just isn't enough to calculate most things. As an example, once i geocode an address in my database
Send Contact ID from mobile app
Is there a way to retrieve and sent the contact ID from a specific contact within the Zoho iPhone and Android app? We would like to be able to send internal emails linking the recipient to a specific contact or deal record.
Querying tickets with simple Maths
Hi, How can we find out what the minimum ticketId or maximum ticketNumber that we have in our ZohoDesk? Thanks, P
Zoho People Notification emails going to spam
Many of the approval emails being generated by Zoho People are going to employee's spam folders instead of their inbox. I think the issue is that Zoho servers are not authorized to send mail on behalf of our domain @motionrc.com . I think we need to enter DKIM and/or SPIF settings in our domain record so that Zoho can send mail as @motionrc.com. Can someone from Zoho please confirm how to fix this. Thank you. Mark
Zoho Books API Post Contacts Custom_Fields PHP
Hey guys, I'm trying to POST a new contact with a custom field but it's returning the following error: "{"code":1038,"message":"JSON is not well formed"}" Here is my code: $invoice = array( 'contact_name' => $result[0]['name'], 'email' => $result[0]['email'], 'custom_fields' => ["index" => "1", "value" => "123456789"] ); $jsonInvoice = json_encode($invoice); var_dump($jsonInvoice); $url = 'https://books.zoho.com/api/v3/contacts'; $data = array( 'authtoken' => 'c6964fa118ef2ee81cf09642434478f7',
One ticket, two contacts.
Have two different contacts from the same client that have asked me the same question. How do I set add an additional contact to one of the ticket, so I can keep both of my customers updated with a single ticket instead of trying to wrangle two tickets for the same topic?
Zoho Desk API - Add inbound to thread
I am trying to integrate with the new OAuth Zoho Desk API, and having a problem. I would like to add to the "Thread" of an open ticket, for an inbound message, but don't see an option for this in the thread api. Use case: - Inbound message comes in (via Twilio SMS with custom webhook on our server) - Agent replies back by adding a comment to the ticket (Zoho webhook posts back to our server, and we send the message to Twilio to send SMS) - End user sends another reply <---- Problem. How do I add
Wistia Video Tracking in Zoho CRM - Have you integrated Wistia with ZCRM?
Has anyone effectively set up communication between Wistia and Zoho CRM? If so, can you share any insights or provide a direction so we can hire a developer? We would like "percent of video viewed" information from Wistia to be displayed in a field in Zoho CRM. Wistia is one of the premiere video delivery platforms we use for our marketing videos. Thank you. Scott
Mail Merge Time Field is Converted to 24 Hour Time
I have a mail merge that occurs when a form is submitted. The merged information is date and time. The date filed populates in the format I want however the time is converted to 24 hours time. On the form it is 12 hour time. How do I format the merge field on the Writer doc? Or, what is a solution? Thank you, Scott
UI enhancements in Gantt charts
We recently launched a bunch of new features in Projects. Our Gantt charts were revamped to accommodate the most awaited feature - four types of task dependency. Here is a brief summary of the enhanced features supported by Gantt charts that will come in handy while working with task dependencies: Drag a line to set dependency. It's that simple. Link tasks using all the four types of dependencies. Drag a line from the predecessor task to the successor task in the Gantt chart to create a new dependency.
Recall Emails
Good Morning, I have this problem with my email, i want recall email, but this message in orange appears. When I go to upgrate this window appear, this mesagge tell me: "Your organization is already registered" so I go to the control panel, but I can't find the place where allow me activate this characteristic. Can you help me please? Thanks.
Not receiving emails to my zoho mail id
Hi, This is to share that i am not able to receive emails in my zoho mail. however i am able to send emails to the recipients . Please help. Regards, Amit
Unable to create new user?
I'm trying to add info@saintellis.com to my account and keep getting this error message: The email address is already registered with another account which is not a part of this organization. This is the first user I'm adding, and I haven't previously registered this email anywhere else. Any help would be appreciated.
Social networks url (Candidates) in grids
Could be possible to use (system) social networks urls fields in candidates module in grids? I did not find any way how to do it.
Please clarify maximum fields on a form, and the max data a form can contain
Please clarify the maximum #fields on a form, and the max data the form can contain. https://www.zoho.com/creator/help/general/known-issues-or-limitations.html#Limit_on_maximum_number_of_fields_in_a_form We are evaluating Zoho Creator towards an Enterprise Express license and although we don't have plans or desire for crazy-large forms, the wording of the page above seems to limit a form to 80 text fields leaving room for no other fields of any type? Plus, we'd like a clear and complete picture
Extremely Slow
The 3 people in my office use 3 different email programs (eM Client, Mozilla, Wiindows Live Mail) and all three of us are experiencing email issues, from freezing, slow to open, unable to send, and we've been having to close and reopen the program multiple times a day. It will also crash and freeze. I've found old threads that complained about similar issues. Does anyone have a fix?
Can't Use My Own Templates to Create New Documents
Hey there, I read this entire article https://www.zoho.com/writer/help/document-templates.html I saved a document as a template. I go to "Templates" in Writer and click on my template. It doesn't create a new editable document — it just opens a view-only version of my template (can't edit it at all). The other pre-loaded templates are working great (see below screenshot), it's just the ones that I create myself.
Fit with Zoho Campaigns
This looks amazing! Does it fit in with or replace Zoho Campaigns? Thanks, Scott
match fields of two tables and store result in a list view to show.
I am working with two table (with some common fields) and want to have button on every entry of Form-B which needs to filter Form-A based on those common fields and show matched entries from Form-A entries on screen. I have no idea how to accomplish this through Deluge script.
Subform not updating when changing selection in lookup field
Hi I can select my lookup field selection:'quoted service' from one app, which is looking at all records in another app, that match this client and are accepted. The problem is if there is more than 1 accepted quoted service. I can see it in the lookup field selection:'quoted service', but no matter which selection i choose , it is only retrieving the data from one of the accepted quotes to populate my subform data. Any ideas?
Feedback Widget - Name and Email
Hello Zoho team, We are new to Zoho Desk and are using the feedback widget on your website for customers to register tickets. Is there any way we can preload the name and email fields without the customer inputting those? Cheers, Manish
Tip of the week 33 - 5 ways to make drip email campaigns more effective
An email marketer is always on the outlook for new contacts and creating new leads. But this is quite a common practice, isn't it? Drip email campaigns are automated campaigns that are appropriately channelled to subscribers at times suitable to them. Sending drip email campaigns may seem like a proven path, the success rate depends on the marketer's marketing strategy solely. In order to ensure better and effective results with drip email campaigns we are providing five tips. Content of the Email
Average line on Bar graph/view
Hi, I have a view that is a bar graph which represents a count by month. I was wondering if I can also show an average line (like a target line) across the graph. It would have to recalculate based upon the user filters selected. Thanks Steve
Correos Zoho llegan a Span
Mis correos enviados de Zoho llegan a Span y ya configure el SPF y nada que puedo solucionarlo y dado que mis correos se utilizan para marketing es muy dificil pedirle a los clientes que nos acepte
My function to insert records based on record in another table is inserting a record ID instead of a field value
Hi, I need to populate a table with new records based on another table. I have written this function to do this: void createOrder() { insert into New_Order_Header [ Added_User=zoho.loginuser Supplier_ID=Suppliers[Supplier_ID = 3].ID Supplier=Suppliers[Supplier_ID = 3].Supplier_Name Order_Entry_Date=zoho.currentdate ] When I view the result in the New_Order_Header table I see the correct value for Supplier_ID (which is a lookup field in that table), but instead of Supplier_Name I see a rather large
Scheduled Task Integration
Does Desk offer a scheduler for appointments (onsite tasks, support visits)? Or is this a different product under the overall Zoho solution that can be integrated with Desk? Possible office 365 calendar integration?
No puedo enviar correos
Ya realice la configuración DKIM, pero NO puedo configurar el SPF ... necesito ayuda urgente, tengo informacion atrasada y clientes molestos. saludos !!!
Shopify Sales Order
Hello; I make integration with my shopify account, items and inventory are doing ok but sales order, im getting this errors: Error History for channel ERROR DETAILS 4491 - Please add Place of supply in contact. 4497 - Please add Place of supply in contact. 4501 - Please add Place of supply in contact. 4502 - Please add Place of supply in contact. 4509 - Please add Place of supply in contact. 4510 - Please add Place of supply in contact. 4511 - Please add Place of supply in contact.
Create Ticket from mail
Hi, how can I send incoming e-mails in my own e-mail inbox to an existing ticket? Until recently, you could change the subject. If you entered the following code there and forwarded the e-mail to your Zoho Support e-mail address, the e-mail was automatically assigned to the ticket. Subject: [##123456##] cndsjkflhsdjlfs Here the complete e-mail was automatically attached to the ticket 123456. I can't do that anymore. I now have to switch to the ticket system, search out the old ticker and link it
Upcoming updates - Mar 2019 - part 1
Hello App Creators, Continuing with our recent post on Feb-2019's updates, we're here with a few more updates for you. In the coming days of March, 2019, the Zoho Creator team will be rolling out the following feature updates: Zia-powered smart data import
Auto-refresh of related elements in pages
Ability to drill down data points in pivot charts
Application of field-level permissions when viewing related data
Domain restriction
In addition to our changelog, we'll leave a comment below as each
Upcoming updates - Mar-2019 - part 2
Hello App Creators, We're almost done rolling out updates mentioned in the Mar-2019 - part 1 post. Here's "part 2" - the remaining items that we'll be rolling out by or before the end of March, 2019. Email authentication using SPF and DKIM Deprecating "Switch to old version" for new sign-ups In addition to our changelog, we'll leave a comment below as these items are rolled out. - - - - - - - Email authentication using SPF and DKIM Availability: Accounts that have registered using their own domain's
Your email address is already registered as administrator under the Organization
Hello support, We are trying to sort out the issue with a user I am trying to create on zohomail This is the error received when clicking the Invite link: Your email address(info@theroyalrestoration.com) is already registered as administrator under the Organization . To join the organization The Royal Registration, you should delete your existing organization but I never created account with same email address and when I am trying to reset password of this account associated with this email id then
Zoho CRM API v1.0 deprecation reminder
Hello. Good morning, we received this email again. I need to know if wee need to do something.We are paying directly to ZOHO, we have version of Zoho One, we have the Enterprise version. Normally we only access ZOHO modules (CRM, DESK, BOOKS) through the web. Google Chrome browser, or Firefox or Opera. We do not have personal development. urrently we do not have third-party applications such as accounting, ERP, e-commerce, self-service portals, and others We do not have a API developer what i understand,
Jive Integration
I have telephony integration with Jive. The system worked very well together. However all of a sudden there started being a delay from when a call would come in to when it would actually show up on Zoho so I could log it. I havent found an exact amount of time. It varies. Has anyone had this happen to them? Jive says it is a Zoho problem and vice versa Thank you
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