Não possuo senha de superadministrador
Quando cadastrei o email utilizei uma conta do google para dar acesso, logo a senha não foi gerada, após a conclusão eu excluí a conta do gmail do zoho, a partir daí não consigo mais acessar a conta de administrador eduardosantos@jreconsultores.com.br, favor encaminhar para o email jreconsultores@jreconsultores.com.br a forma de definir uma senha para a conta de administrador.
Can't receive emails
I have created an account with zoho and pointed my mx servers there. More than 12 hours have passed since and I still can't get any emails. The domain is echocheats.xyz and I'm trying to send mail to an account called payments@echocheats.xyz I'm using godaddy as my domain manager
Insufficient Privileges to perform this operation. Contact your Administrator.
I am inside ZOHO CRM (Setup>Organization Settings) and when I make a change to update this information, I get the message: Insufficient Privileges to perform this operation. Contact your Administrator. I am the Administator/CEO inside ZOHO. The only thing I have done so far is to delete the "Accounts" module because I am B2C, not just B2B.
When I "Quick Create" a Deal from Quote view, how do I associate it with Account AND Contact?
When I am creating a new deal from a quote, I use "Quick Create" to make a "New Deal". It requires that I assign an Account Name to the Deal. We need to assign an Account AND a Contact to each quote. So after I create the Deal, I then click out of the quote, find the deal, edit the deal, and then assign a Contact. Is there an easier way to do this? Can we add "Contact Name" to the "Quick Create: Deal" from within the quote?
You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance.
Good day zoho i am also having the same issue i cant add users or groups my domain name is @countyfinanceng.com please i would like this to be resolved as soon as possible ps. i have also sent a mail to the support mail address that was provided when i got the error message..
Ticket Subject Line - Too long to view completely in open ticket
We are currently using Zoho Desk to capture support emails, and turn them into tickets. We are using it as an internal metric and support knowledge base, but wanted to allow the customer the flexibility to continue to use standard email when contacting us with an issue. Sometimes, the customer will put quite a bit of information in a subject line, and then the body of their email will simple state "See Above" or "Thanks" This becomes an issue when the subject line exceeds what ZohoDesk will show
Unable to get an invitation email from my company to work on a project
Been having this issue for a couple of months now. My company has had me try to work a couple of online projects but the invitation to work it does not show up in my email account anywhere. They have sent it multiple times and I still do not keep getting it. Anyone have any suggestions at all how to get these invitations?
Including fields from multiple Project Modules in Tabular View
How can I select fields from multiple Project Modules to be in a single tabular view? Specifically, I want the Project Group Name (From the Groups Module) to appear in a column rather than the Group ID in (in the Projects Module) without using an SQL query? Is there a way to drag or look up and add a column?
Better font handling and adding font support for different languages
A well-defined font is important to effectively communicate your message to your readers. Based on feedback, we’re making some useful updates to font handling in Writer. This includes more font support for CJK and RTL languages, allowing the use of popular
Customer Portal: Different accesses for registered users.
We are looking for a functionality such that we can provide selective access to registered users. For example, for a group of users we can show them only ticketing when they log in but for another group we only show knowledge base and for a third group we show both knowledge base and ticketing. How can we accomplish this?
Accidentally deleted recovery/alternate email from Zoho Mail Super User.
Please help me recover my Zoho mail account. I accidentally deleted my recovery/alternate mail address from zoho mail admin panel and now I cannot reset my password. support@zohoaccounts.com is not responding
Forgot Super admin password
Hi, I forgot super admin password for my org. Could you help me reset it. email id is musk<at>aqua4life<dot>in Thanks
Tip #39 - On Email Scheduling
Hello folks, We are back again with a quick tip on scheduling emails in Zoho CRM. If you think you missed any of our previous weeks' tips, you can read them here. Tip #39 - On Email Scheduling Sending and following up on emails is an important part of all our jobs, however each one of us prefers to do it at a different time of the day. While some people check and respond to emails as soon as they get to work, some keep it for after lunch or some do it even when they commute to work. If you are
Is it possible to make REST API call from Zoho to external system?
Hi, Does anybody knows if there is any way to make Zoho to call REST API function on external system? We would like to receive notifications on our third-party system about events that are generated within various Zoho apps. I wonder if something like this is even possible. I would appreciate any suggestion or information.
Repeating Appointments not adjusting for GMT to BST time change
I have a number of repeating calendar appointments which run for many months, however, they were setup in GMT and have not adjusted for UK BST. So if setup to start at 10am in GMT they are now showing as 11am. Most calendar systems adjust for daylight savings - why not Zoho? This is surely a common problem - or am I just missing the correct setting?
All attached file names are changed to FileDownload (x) when downloaded
Using latest version of Chrome. All file attachments downloaded through the web interface change the names to FileDownload (x) where x is a number that increases with each download. Can't find any settings that would change this weird behavior.
Tip #23: How to switch from classic to compact view to view more emails!
Zoho Mail provides you the flexibility to change the appearance of your Inbox to your preference. You can have the email listing spacious with more white space between emails. This helps you improve the readability and hence consume detailed information about each email. You can also switch to a more compact view, which reduces the white space between emails, which increases the number of emails per page. This helps you glance through more emails per page, if you are scanning through the search results
Outlook 2016 Plugin Error
We have had a number of staff report the following error that comes up when clicking around Outlook 2016: ex:System.NullReferenceException: Object reference not set to an instance of an object, at ZohoCRM_Plugin_for_Microsoft_Outlook.OLHandler.getRecipientsEmailAddress(Recipient olRecipient) at ZohoCRM_Plugin_for_Microsoft_Outlook.SalesBoxClass.ActiveExplorer_SelectionChange() One user reported that it happened when she was copying text from one Email to another. Any ideas what might be causing
Integration with AVAYA IP OFFICE
HI, Acutally our company want to integrate zoho CRM with avaya. But as per your previous post we can't integrate AVAYA IP Office with ZOHO CRM, so is there any other way for this integration?
Unattended client install
I'm periodically running into instances where the unattended client install hangs on the remote machine and will not complete.There is no error message and the CPU and memory usage on the process stays static. ijbasically have to terminate with the task manager. Any advice.
Mass delete
I need to mass delete all my accounts (and related contacts) from an old import some 9 months ago. I see 5x100 possibility, but that takes a long time to do 60.000. Is there a quicker solution ? When I have an empty database I will re-import my accounts/contacts with many many new fresh name.. William.
Email rejected per DMARC policy for yahoo.co.uk
My daughter has recently been getting error message when sending e-mails to me which are re-routed via Namecheap. The full error is: <myname@zoho.com> (expanded from <myname@mydomain.com>): host smtpin.zoho.com[204.141.32.120] said: 550 5.7.1 Email rejected per DMARC policy for yahoo.co.uk Can anyone explain why this is happening and what we can do about it. I also believe that we have lost e-mails coming from yahoo.com but I don't have any evidence.
Workflow, blueprint and manual trigger
Hello, I am starting to automate processes with the blueprint function. I wanted to create some automatic actions as Email alerts under the transitions (AFTER stage). When I click on it to add the email I want it to be sent, I realized that I could also add some already existing email templates, which have been created under the "Workflow/Rules" tab (which is good, no need to create things again which have been already done). So I selected one of these rules. I checked, it is working well but something
Data Encryption
Who has turned on Data Encryption on ZCRM? What are your thoughts on how this has been implemented?
Is there a way to determine the context a form is being used?
In other words, in Deluge, can I tell if the form is running natively or is embedded in an iframe?
Section Icons Are Not Updating
I changed the section icons and they were working perfectly. But suddenly they changed to the default section icon. When I try to update them, it saves but they don't change. I've tried to reset and select new ones, but still the same result.
Attachments Migration
each backuped document contains an unique number combine with the original name, showing as follow: 0atbh2847cc7cf5fa4d7dab0c05996d99999_feedback1.jpg 0atbhe70d50189ae5412186f546ee8099999_Term2.PDF My question is that am i able to use those numbers to match to the corresponding module? In other words, the module those documents belong to. Or is there other ways to match the module? Thanks John.
Deluge multiple option if Field change
Need assistance. Need deluge when in a form, if field "A" is updated, on "success" change muliple field "B" from option "1" (by default) to field option "2" Thanks
Autocreate records in a form based on records entered in a different form
Hello, I currently have a form that captures attendance information based on user data entry. However, the data format for that record (record A) needs to be transformed for it to be used in a report, so I need to autocreate a series of records based on the information in record A. For example: 1. Record A has the following fields: - Date (3/25/18) - Event type (Event A) - # of Adults (50) - # of children (10) I need to make a separate record for each permutation of event
Report of the Week - How to create a Bullet Chart?
A Bullet Chart is best suited to highlight a metric and compare it with a target value. You can also represent qualitative ranges of performance (or targets) such as poor, satisfactory, and good nicely in a bullet chart. The qualitative ranges are displayed as varying intensities of a single hue for easy comparison. A Bullet chart widget in Zoho Reports looks as shown below. In our example we have plotted the Sales in 2018. The blue bar denotes the total sales done so far. The grey line is the target
Zoho Tasks with Checklists need ordering functionality
It would be nice to be able to alphabetize tasks that are associated with a checklist. Many of our checklists have several tasks and it is sometimes hard to locate it within list. We have checklists with over a 100 tasks associated. See screen shot: https://www.awesomescreenshot.com/image/3263411/92a5d633e7b4b05f2bf2cc4207d88cd8
Update row in Form 1 after a "submit" in Form 2
I have two forms: form1 is accessed by user1 and gets a certain number of rows written in it. Nothing uncommon there. Then, user2 acceses form2 in which he will add some rows: form2 which has a combo box lookup field to form 1 and displays some of its data. User2 needs to validate this data, add some more things and submit. After he submits, a row is created in form2, but I also need that this submit event update some columns in the associated row in form1
Attendance module Overtime calculation and payable hours
Hi, We are trying to utilize the attendance module. Our team is working on a shift and shift hours are not always the same, some shifts are 8 hours while other shifts are 9 or 10 hours. We created the shifts and mapped the users to shits. Under the setting page we set minimum hours required for day filet to latient mode 8 hours. The problem is; the payable(expected) hours in the reports is default to 8 hours, it doesnt change according to the scheduled shift hours. As a result overtime calculations
Is your POP3 server down?
I have been using your pop3 server for several years and today I am getting "send/receive errors" in Outlook 2013. When I try to test your pop3 connection it fails and times out. Are you having issues with your server again? Best regards, Alex Boyd
Attendance - Shift API
Hi, Do you have any plans to introduce a new api to get/post shift schedules? At the moment you do not expose shift schedules over API and this is making it really hard to integrate third party scheduling/attendance systems. Regards, Denis
Custom Attendance Schedule
Hi, I want to configure attendance schedule as below MON-FRI : 9:00 AM to 5:30 PM 1,3,5 SAT : 9:30 AM to 1:30 PM 2,4 SAT: Holiday SUN: Holiday Please guide.
Adding Carriage onto Quotes/ Invoices
Hello, is there any way to add carriage/ shipping onto quotes at the bottom rather than having to add it as a product?
Leave by Hire Date
Is there a way to set up the leave accrual time based on hire date. This is how we track it. Basically can we set up different time periods for different employees. Thanks!
Table-heavy document (FIX Spec) shared across multiple locations and users, why is the formatting wrong?
Hi, I'm evaluating zoho for a project and these are my requirements: I have a table-heavy document (the original Word document is a FIX (Financial Information Exchange) spec. The original source document is 178 pages with about 170 pages of tables for the different trading messages. I need to be able to share this document with users all around the world who will be editing in real-time with other users on a call, to update the spec. This was my experience so far and was hoping to get some idea how
Is it possible to recover lost fields?
Good afternoon Everyone, The company I work for has been using Zoho's CRM recently. We are trying to decide if it’s the right program for us. We had entered all our records and date in the system with many custom fields that fit our business. We were under the free trial up until the other day when it expired. When we looked at our accounts all our custom made fields were gone. We are thinking about paying for the standard edition to be able to use those custom fields again, along with the other
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