Suggestion for visual improvement
Hello all I'm using ZohoCRM, but I think this improvement should be good for all SW. When working with a list (Accounts, Deals...) should be good to see the contents in different background colours for the rows, to see differences between odd and even.
Search features
Hi there, I've recently begun using Zoho and feel that it's a good system that could be made even better with some adjustments. In particular the search features would benefit from an upgrading. A radius search feature is needed to search for clients, candidates or contacts within the radius of a postcode/zipcode. The ability to 'select all' from a search result list is critical to speed up mass emails for searches that bring up over 100 results rather individually having to select 100 records at
Unable to access setting of an account
Hello, Somehow an alias of linux64.net was added to my account mark@linux86.net. I am unable to access the settings for this account, I get a message that states "operation not permitted". I am trying to remove this alias and allow outgoing mail but I am unable to access this mail account ??
what to do when I delete an email
I can't find the answer to this by searching the forum. How do I set Zoho mail to go to the next/previous message when I delete an email?
Will Windows Phone be getting a Zoho App?
As an individual working for an Australian company investigating Zoho CRM, I was wondering if there is any current (not that I can see) or planned roadmap for a Windows Phone Client/App for Soho? The App experience is typically superior to m.mobileweb, and your primary corporate competitor (MS Dynamics CRM) already has a Windows Phone free app for use with business CRM installations. With Windows Phone 8 about to come out, along with a much improved enterprise experience (device administration
Adding user fails
Hi I have added two new users to CRM, both received their invites via mail, but the one can't get pass the page to set password from the link via the invite mail. The user forwarded me the invite and I have tried as well. Just prompt me the message... We are unable to process your request now. Please try again after sometime or contact support@zohoaccounts.com Hope you can assist? Regards Andre
Can't receive emails using PHP Contact Form
I have tried 3rd party form builder (http://vibrantagri.com/php/20170511-d188/form.php) as well as tried using custom mail code in php.. i always get success message but never got single email...
Message Not Delivered BUT Receiving
EVERYTHING SEEMS TO BE OK, But I do not receive emails, please help: hesaving.com is my domain - its maybe because the wordpress website is not yet published (coming soon plugin active?) please advice thanks Message not delivered There was a problem delivering your message to management@hesaving.com. See the technical details below, or try resending in a few minutes
CRM Workflow Not Working
I have created a workflow to generate an Instant Action based on creating a new lead with a "lead source" of "From Website" however it does not perform the action. I have attached a screenshot of the rule I created. Is there a setting or option that I'm missing to trigger the workflow?
Workflow rule works when tested but does not when automated
Hi..I just created a basic workflow rule for every new lead in the CRM fetched from our website's contact us page. The contacts are getting fetched all right but the workflow is not getting triggered for them! Any idea why this is happening?
Rule is not triggered on update of a record via API
Hello, Adding wfTrigger param on an api call for updating only one record, works as expected. However, same param on a multiple update is not triggering the rules set. Any idea? Thanks in advance!
Web to Lead not Triggering Workflow Automations
I have a few forms on my website that I set up as web to lead forms manually (I did not use the website integration tools). All are working fine. This morning, I set up a workflow rule that if a lead comes in with certain criteria in a field, it automatically sends an email and updates the lead status. It is not doing either if the lead comes from my website, but if I manually enter the lead with the exact same information, it is working fine. It is set to execute on create. Is there a reason that
ZOHO /RULES
We configurate an API for charge the leads from the web quotation to our CRM. The application charges all the information in our CRM but don't assign as the rules. What is the problem?
InsertRecords for Leads does not trigger Workflow even if wfTrigger=true set
I have a workflow rule set to send an alert on creation of a new Lead record. I am calling the /Leads/insertRecords API with multiple leads (see my api call below) with the wfTrigger set to true. However the workflow rules are not being triggered even though the leads themselves are being created. Is this a bug? My API Call (i've changed the sensitive values) : GET /crm/private/json/Leads/insertRecords?authtoken=xxxxyyyyyy&wfTrigger=true&scope=crmapi&newFormat=1&xmlData=<Leads> <row no="1"> <FL
Problems with setup
I get the following error message. I know the password is correct, because I can login to that account. Have triple check pass. It's a DNS error. Configure your mail to be sent through pfwondersalve.com SMTP servers Learn more You are currently using: secured connection on port 465 using TLS To edit, please adjust your preferences below. SMTP Server: smtp.pfwondersalve.com Port: Username: melanie@pfwondersalve.com Password: •••••••••• Secured connection using SSL (recommended) Secured connection
Operation permitted for paid user(s) only.
I have an accoount nhajrullai@office.com.al this is blocked sent mail please unblock this email because he show me that the operation permitted for paid users only
554 5.1.8 Email Outgoing Blocked
Hi. Could you unblock email for zakaz@kursachi.by account? And also, please, explain why it was blocked. Thanks.
Outgoing Disabled
Hi, For the account prema@sriannapoornicoffee.com, i accidentally disabled outgoing, can you unblock the account
* This domain is already associated with this account "*****55".
Domain : research360africa.com Trying to setup Zoho for a friend of mine for which I have full access to his Gmail. During the text confirmation stage he was unavailable so I left it hanging but was able to complete and verify a day later but on trying to finish the email setup I keep getting directed to the Enable Mailhosting page with the message * This domain is already associated with this account "*****55". Please help, as I'm starting to look bad on my word that Zoho is simple and fun to use
How to configure SPF records in cPanel?
First of all, excuse my bad English. I am trying to reconfigure my Zoho Mail with a new domain. It turns out that I have changed domain and hosting provider, now I have to configure my DNS in cPanel. How do I configure the SPF record correctly in a TXT file in cPanel? I have seen that in the official tutorial it says that you have to put @ where it says host, but to me it will not let me put @ it tells me that it is an invalid host . I have seen other tutorials where it would look like this: Name:
Unable to add user
Hi, when I'm trying to add a user, I'm getting the message "Unusual activity detected from this IP. Please try again after some time." I have two different accounts, and I need to add a user for sending invoices. My business is selling subscriptions, and I'm using Zoho to communicate with my customers. Regards, Polina.
email account unblock issue
Hi, We are using admin@seedoconline.com email account. which is used our application to communicate external user emails for signup welcome email, user activation like that. every time its blocked and we are used to unblock it.. How to do the solve this kind of issue next time.
Urgent: new user shows up as pending in invitation list
Hi there, I am moving my mail services from GoDaddy to Zoho Mail and have successfully verified the domain 2wells.com. I've created 3 users and 2 of them got created just fine but the 3rd, info@2wells.com has been placed in the Invitation List and shows up as pending. There is a very quick short red message showing up when I try to create that last user but it disappears too fast to be able to read it. This is urgent because the info@2wells.com email address is my main account to receive email
Forgot Password secondary email does not exist anymore!
Hello, I have got a huge problem: I forgot my Password for my zoho mail account. I tried to reset it BUT the problem is that the secondary email does not exist anymore!! I unfortunately have no chance to change the secondary email anymore and I didn't deposit my phone number. Does anybody has an idea, how to reset the Password? Thank you for your help. Katharina (I wrote this post from the account of my mother)
Outgoing email blocked
My employer and I both logged into the control panel while discussing how best to reduce his in box (84% full) so as to keep his inbox from being blocked when full. This has caused his outgoing mail to be blocked due to irregular activity. I tried email 4 hours ago and support ticket 2 hours ago and heard nothing at all. I need mike at mwelectrical dot co dot nz back up and running asap. The unblock feature is not available for my account and it's set to infinite. Any help would be appreciated
How to Restore Deleted Emails
Today I received a notice that my mail storage was almost full and started deleting emails from my sent folder, but did not know it would also delete from my MS Outlook. Is there anyway to get those emails back?
How Far Back Can Bank Feeds Get Data
Is the data feed only for transactions going forward from the time the feed is activated or can older transactions be retried? How far back will the automatic data feed go?
Resume Inbox Not responding
Under Resume Management - the Resume Inbox is not responding, I cannot access it and have tried from 3 computers. See screenshot below
Invitation List
Every time I want to add a new user in Zoho mail like (desem@canacintradurango.com) automatically it send it to invitation list and appears in pending status.
Admin email
Hi i have forgot my admin email. ca any one help?
Zoho break DKIM signatures (body Hash) if 8bit encoding are used through SMTP
I'd deployed DMARC in all my domains and for some time i'm monitoring DMARC reports. For some reason, most of all emails sent by my domains using Zoho mail, are failing on DKIM verification, but not all. After debugging and delimit the problem, the cause seems to be that Zoho servers modify the message body when they are sent in 8bit encoding (UTF-8). 7bits encoding, base64 or quoted-printable, work fine. The facts: (headers edited by security, in all case, body message was the same, "prueba" for
Tasks not grouping with task list upon import
I am trying to import using xls or csv. When I do, each task is created in its own task list. There is no grouping of tasks when imported. I have attached a screenshots of the sample data and the import results.
Move Task | Is only showing milestones not task lists
When using the Move feature on a task, the available Task lists in the display are actually milestones, not task lists. As such, I cannot select another Task List. It will only allow me to move to a Milestone.
I am not able to receive mails but outgoing is OK
I am not able to recieve emails but will I can send them. What could be the issue that I need to look into?
Canada Post Shipping Carrier integration not working
Please help canada post integration not working. i get this error meesage. i think you coded the api request wrong. https://www.canadapost.ca/cpo/mc/business/productsservices/developers/messagescodetables.jsf
How to update a field value from another form's field value ?
I have two forms in my application . I want to Update a field value of one form where the value will come from another form's field . Thanks in advance .
Setting a Default subForm entry, On Add Row code does not work
When I set a default entry on a subForm, the On Add Row code does not run on the default entries as it would if I manually added those rows. It probably should. Any workaround?
Report Image is not viewed to the shared users
I want to display my report which contains images with the URL Format http://creatorexport.zoho.com/zoho_admin_user/app_name/report_name/ID/image_field_name/image-download/1493994637400_3029081000006627203]_photo_one. If i share my report to other users, the image is not displaying. how can i solve this issue?
Workflow Automation Task
Hi I would like to ask for some help or idea on how to maximize the use of Workflow Automation, I've created some workflow process and has instant action for the tasks, but I have more than 5 tasks which limits me to add more tasks on each workflow process. Any recommendation on how to add more tasks? Also how to create Pipeline stages like on Insightly? Is it possible here in Zoho? Thank you in advance. Regards, Arvin
" 554 5.7.1 <user@recipient.com>: Relay access denied "
Some of my clients have been receiving a bounce back email with the 554 5.7.1 error code. I've been trying to find the error of my ways but honestly am totally lost. Here's the full error. The response from the remote server was: 554 5.7.1 <mua@lutherbeautydatabase.com>: Relay access denied Final-Recipient: rfc822; mua@lutherbeautydatabase.com Action: failed Status: 5.7.1 Remote-MTA: dns; smtp-fwd.wordpress.com. (192.0.97.133, the server for the domain lutherbeautydatabase.com.) Diagnostic-Code:
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