why changes are permanent when grouping a column of emended report?
hi, i have created a embed report to a html view page . i am not writing any code for grouping and not done any settings at report group & sort section of the report . now the problem is: i group a column as "Group by Asc" and this changes permanently .it's not changing to it's normal page view when refresh the page .? why it is happened ? waiting for reply ... Thanks, Suresh Kareti
Problem fetching record when using lookup fields as criteria.
I will appreciate your help in directing me to a solution. I have spent hours with no success. I have four forms: frmClients - stores the ClientName and SocialSecurity of clients. frmProperty - stores the PropertyName, address, phone, etc. of properties. frmContract - consists of a Lookup field TenantName based on the frmClients, a Lookup field PropertyName based on the frmProperties, and other fields like amount, initialdate, taxrate, deposit, etc. frmInvoices - consist of a Lookup field UnitName
Cannot login to mobile app (both Android and IOS)
Hello Zoho community, For a while now we are facing a huge setback. I create users and they can use zoho CRM normally from their browser but when they try to login from their mobile devices they get a USER_NOT_ACTIVE message. I tried multiple times deleting and recreating the users from my company but it didn't work. I tried to log in with their mobile devices in my account and I encountered no problem. Therefore, I deduce that the problem lies with the accounts. Does anyone know why is this happening
How do I keep myself online on zoho desk
If I don't interact with Desk for 5 minutes, my profile status goes to "away" and it doesn't let me to receive any chats. I need to stay online for a longer period of time before it changes my status, so I can work in other stuff. Can you help me please?
Email authentication
HI, I'm Heleen from crowdbeamer. When website visitors come to our site and subscribe to our newsletter, we sent them an email with Zoho Campaigns to confirm their email address. We have been running some tests and the confirmation email seems to be sent to the spam folder. Although our SPF and DKIM are verified in Zoho Campaigns (see attachment). What can we do more to prevent the email to be send to the spam folder. Kind regards, Heleen Persoon
TypeError: g is null
Dear support, I was trying to make the field "category" available on the "Create Ticket" page on the Customer Portal. Well... with no succes, since I can't find out how to put the field on the portal. I tried it with permissions, but that doesn't help. Also, I made the top bar white in stead of Red, and in the configuration portal it shows up white. But in LIVE it's still red. Now when I login as customer and want to create a ticket I get the error message "TypeError: g is null". What does go wrong?
Deleted Email Recovery
Hello. I tried to empty my inbox but because of my outlook preferences, i lost all my inbox and sent emails box. (For inbox i still have the emails for the last 1 month) I deleted my inbox and outbox today. Can you please recover it, so i can take a backup from my outlook. I will really be appreciated if you can help me.
error
Unable to send message;Reason:554 5.1.8 Sender Address Blocked I am getting above error please solve it as soon as possible.... alidhra_cashew@zoho.com
Can send email, but can't receive any mail
Delivery to the following recipient failed permanently: alokmishra@educationjagran.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain educationjagran.com by mail.educationjagran.com. [43.255.154.43]. The error that the other server returned was: 550-Please turn on SMTP Authentication in your mail client. 550-mail-oi0-f41.google.com [209.85.218.41]:33906 is not permitted to relay 550 through this server
Did Not Get Any incoming mail
Delivery to the following recipient failed permanently: alokmishra@educationjagran.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain educationjagran.com by mail.educationjagran.com. [43.255.154.43]. The error that the other server returned was: 550-Please turn on SMTP Authentication in your mail client. 550-mail-io0-f170.google.com [209.85.223.170]:36488 is not permitted to relay 550 through this server
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
I am unable to send emails, I don't believe I have exceeded the daily limited so strange. Could you please unblock my email address ASAP geoff.dawn@zoho.com Regards
Not able to receive mails from some senders
Hi, I am not able to receive mails from some senders like mailchimp. However, I am able to send and receive mails from my personal gmail id. I checked my MX settings and things look fine there. Please help. Regards, Vaibhav Thakur
Email delay
Hi! This evening I received two email at the exact same time. I had been waiting on one of them all day as it was an important email which I was expecting to receive earlier today. The fact that they both came at the same time caught my attention as I know the other one was sent earlier this afternoon. They both showed up at 6:26 central time . What's the deal?
Mail receipt with: MailPolicy violation Error delivering to mailboxes
Hi, I did not receive an email because of the following and was wondering why. ---- From: "Mail Delivery Subsystem" <mailer-daemon@googlemail.com> Date: 14 Nov 2016 2:25 pm Subject: Delivery Status Notification (Failure) To: <vincent.vidam@gmail.com> Cc: Delivery to the following recipient failed permanently: upali@wicky.me Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain wicky.me by mx.zoho.com. [165.254.168.50].
retrieve deleted e-mail
My e-mail from the Inbox got deleted from 15th of november 2016 to september 2015. Can you retrieve it? It was not found in the trash. I can not find it anymore. thank you for your help
Email Clicks - INNACURATE - WHY??
I'm finding that if I have 10 or 15 clicks on a link in an email sent, that they all generally have the same time and date stamp. If my campaign goes out at 4PM, and I get 10 contacts that click a link in the email, then the time and date stamp is 4PM. This is IMPOSSIBLE. And, many times, it's contacts from the same domain (joe@xyz, tom@xyz, etc). No way they are reading these emails and clicking at the same time. Any ideas?
Unusual user creation activity detected from this IP
Hello Support, I get error message when I m trying to create new account. Can anybody help me out to resolve below problem. "Unusual user creation activity detected from this IP." Thanks! Parth
Not receiving emails. MX Records are configured correctly
Not receiving emails in Zoho. MX Records are configured correctly in Godaddy domain panel. Please help resolving incoming mail issue.
gmail forwarding to zohomail get 5.4.1
Hi, I wrote to support at zohomail dot com already but no responce from there... We use zohomail for our domain xeniumcompany.com. One of our users nelly at xeniumcompany.com has gmail forwarding which returns the following Some recipients of nelly at xenium.bg might not receive your message. We will attempt to deliver your message to the following recipients, but they failed to receive some other recent messages.
Below is a sample of recent errors we received when trying to mail these recipients
Unable to add new users.
Hi, I am getting error message when adding new users 'Unusual Activity Detected from this IP. Please try again after some time" Can you help me resolve this fast? I need to add new users for my team. Thanks, Somesh
Email account blocked
Could you please unblock my e-mail account? Thanks
Unable to receive emails
I can send emails just fine, but unable to receive any cbamos@praetoriangear.shop
Not able to receive incoming mail
I am able to send out email but unable to receive any. cbamos@praetoriangear.shop
can send email but can't receive email
Hello, I have recently registered on zoho of domain fidelpump.com. I have created an account of user. While i can't receive eail and i am getting this error. Delivery to the following recipient failed permanently: rajesh@fidelpump.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain fidelpump.com by fidelpump.com. [103.21.58.130]. The error that the other server returned was: 550-Please turn on SMTP Authentication
PDF Export Window
Hi Someone in our office has recently updated their laptop to windows 10, and now in ZOHO when they export to PDF, it shows not preview of the template as before. Is there something that we need to change for this preview window to appear?
Any idea?
Hi everyone! How would it be possible to make appear a warning message when we register a lead with the same surname and date of birth to stop accidental entry of duplicate contacts?
Cant change my sender name
Hi I seem to have the problem not to be able to change my sender name in general. how do i change my sender name to be different that the name is in the system now? waiting for your reply ASAP thanks,
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Dear Team, We are having issue with zoho mail, we can not send not we are receiving emails from our customers. When i send i received subjected error Please help us to resolve it ASAP.
Get Record by ID: Variable 'Product_ID' is not defined
I am making an app that uses the following code to record products from the Products module in CRM But I get this error: Error at line number : 1 Variable 'Product_ID' is not defined crmResp = zoho.crm.getRecordById("Products", input.Product_ID); input.Unit_Price = (crmResp.get("Unit Price")).toDecimal(); input.Quantity_Available = (crmResp.get("Qty in Stock")).toLong();
Pivot chart based on views?
With the new form builder, I'm only able to make pivot charts from forms. In the old version I was able to make charts from Views. I want to make charts that include data on added time which I have in Views, but not in forms. Have I missed something? G
Pivot chart based on views
Hi. Can a pivot chart be based on view or multiple forms, rather than a single form. I am sure it was previously available. Thanks.
Confirm Your Subscription Email - Wordpress Zoho Campaign plugin
Hi there, Everythin looks pretty cool so far. I just can't find where to customize the "Confirm Your Subscription Email " which is beign sent everytime someone signs up through Wordpress Plugin for suscriptions or Sign Up. I customized (translated) everything within wordpress plugin settings, but this email is just not there. Regards
Spam Overflow
Hi, over the past week I've suddenly been receiving a large insurgence of spam emails. On average, I would say I receive at least 20 every single day to all the accounts under my domain (liberonetwork.com). We have not posted our email publicly or changed any settings. I have reviewed other forum posts and spam is enabled. I attempted to mass-block all the spam email addresses but this is not an available option. It seems ludicrous that I would have to add 20+ email domains every single day to my
main email address not receiving mail - error say delivery to receipient failed
when I send email to the main email address from outside, I get error. the other email account in the same domain are okay. don't know who to go to to get this fixed. This is an automatically generated Delivery Status Notification. Delivery to the following recipients failed. info@nunuware.com
Diagnostic-Code: smtp; 541 5.4.1 Mail rejected by destination domain
When I send mail to your customer I now (past two days) get the following failure: "A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: bryan@bryanbarkerbuilders.co.uk host mx.zoho.com [165.254.168.50] SMTP error from remote mail server after RCPT TO:<bryan@bryanbarkerbuilders.co.uk>: 541 5.4.1 Mail rejected by destination domain Reporting-MTA: dns; shcp04.hosting.zen.net.uk Action: failed Final-Recipient:
Sync Contact Photos with Social Media
When I was with Worketc back in 2013 I was able to add a photo to a contact by associating them with their social media accounts (the way we can here in Zoho CRM) but then I could choose which of the social media profile photos I wanted to use as their contact photo. It wasn't a hotlink, it uploaded the file from there. Looking for a photo of a contact online, saving it to my computer and then uploading it to the contact's photo is not a good use of anyone's time and I am willing to bet, as it is
Possible email issues
I have migrated my domain to a new registrar and setup the dns again as before (minus the verify cname which i can't seem to get from the control panel). I am receiving some mail, but don't seem to get mails I send from my gmail account for some reason. Any chance someone could look into it for me? Thanks Ryan
Auto Fill URL with Field
Hello, I am developing an order management system that requires each individidual record to have a barcode/QR code so that they can be scanned to bring up information at certain points along our manufacturing cycle. I have created a 13 digit autofill number for each record, and I would like to retrieve a QR code using that autofill number from an external website, however I don't know how to input the field name into the URL so that it automatically fills this part of the URL with the records Autonumber?
Why workflow alert is not sending out?
I have configured a workflow alert in order to get notified when a new lead is created through my website form, but I'm not getting the email according to my workflow. What is the problem? In my setup config, I set that every lead needs to be approved.
not working "Custom Login URL for Zoho Mail"
Dont working "Custom Login URL for Zoho Mail" , currently i used wix dns manager. please help me, best regards,
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