change the company role for superadmin
hello, i want to change the company role of superadmin from ceo to cto, but the option of edit is locked, how can i change this ? thanks Rui
change the company role from ceo to cto
Hello, i need to change my superadmin from ceo to cto, but it´s blocked to edit, how can i change that ? Thanks Rui
Help Me - Support
Estimados, Tampoco puedo verificar mi dominio, (www.trinityg.com), agradezco su apoyo pues ya incluí los CNAME y el conjunto de información y aún no hay verificación. Muchas gracias. Quedo atento. RM.
Multiple campaigns
I would like to add a subscriber from my 'master list' to some of my other lists. How do I go about doing this? I went to Contacts Selected the name(s) Selected 'copy to list' Selected the list(s) with check-marks Tried to Save but got an error message (pop-up) I thought this would be the way to get one name on multiple list but is there another way or something I am not doing correctly?
Not getting emails
Hi, I have 4 domains in Zoho and I don't get any emails for all of them. I just test @laundrybubble.com it's not working. Please check on this ASAP. Kalum
Outgoing email blocked for one user
We are using one email ID "registration@ezyremit.co" for sending email about the the application registration and confirmation. from last 3-4 days the email id's outgoing mails has been stopped automatically and when i am trying to enable it from admin console, i get the error message that" this "operation is permitted for the paid users only" . My organization is under 25 users to thats the reason we have chosen the free tier. Although the allocation is pretty critical for us as the user registration
Mail Outgoing blocked. Reason :Mail rate exceeded limit
Hi I got this message, please let me know how can i fix it Mail Outgoing blocked. Reason :Mail rate exceeded limit
Web Form in CRM
Give the possibility to duplicate web forms Thanks
Unsent messages in your outbox
Hi I have this message appear You have unsent messages in your outbox I am sending from marketing@bosworthsgc.co.uk I cannot seem to get them to send and any new email I send gets stuck too Please can you help Thanks
Don't receive emails - unable to connect to messaging server
Hi, Having problem with my mail - info@lifebuoyalarm.com, dont receive emails. i can send emails though. Please assist, thanks, yuval.
Email not received from Gmail
Hi, On my domain techniguys.com. We are not receiving mails from gmail server. We are able to send mail on gmail. Please help me. Thanks, Mohan
Cannot create email again after deleting my old account
I created a user under my account dmvestudio.com in zoho mail. So, I got lost in setting up a new email account, and I decided to cancel that account to create another account. But Zoho now tells me the email already exists. the email ID I created was contato@dmvestudio.com. How can this be corrected? (I'm sorry for my English)
Unblock Email
Can you please unblock the mail: prensa@madnessfilms.mx
IMAP Temporarily Blocked in Thunderbird on a regular basis
I'm hoping someone can tell me why this is happening and give me a fix for it. This happens randomly within Thunderbird. Sometimes it doesn't happen all day; sometimes it happens as soon as I launch Thunderbird in the morning. Generally if I just ignore the error it will start working normally within 5-10 minutes. I'm generally only accessing the mail assigned to my Zoho account via my computer but occasionally through my phone as well. I certainly wouldn't have more than 2 simultaneous connections
Not sending emails on iPhone. SMTP Seems to not be working?
I've double checked the settings and everything is right.
Campaigns does not allow me to choose my secondary address for sender address
Hi, I have added and verified a secondary email address for my zoho account. I want the secondary to remain the secondary address, but I would like to use it as the sender address for my campaigns. I get a notification, "you have already reached the maximum limit to add the sender address. What are my options to indeed use my secondary address as the sender address?
Email Accounts Now Missing in the Organization
My Client tried to send an email to their Milton Speed Skating Group last night. He indicated that they were blocked from sending. When I went in to take a look this morning, the email addresses are now gone and it looks like I am required to create the email addresses again. Looking at the forum it appears that there may be an issue due to the number of blocked emails in the last several hours. Can you let me know what needs to be done to correct this problem? Thank you, Steve (on behalf of Paul
Format phone numbers (outside US)
Trying to add a phone number for a company in Europe that is formated +xx xx xx xx xxx Zoho CRM has a built-in field for phone numbers that will not allow this as a valid format? Can somebody please advise on how I may bypass this issue without having to create a custom field? Thanks, Trevor Fletcher
Could not send message; Reason: 554 5.1.8 Sender address blocked
Boa tarde, eu não pode enviar e-mail usando will@corretorassociadomundy.com.br estou informado do seguinte erro 554 5.1.8 que está bloqueado. Eu já contactou o administrador do domínio e até mesmo informa que a conta está bloqueada para enviar mas não pode desbloquear. Como podemos proceder para resolver esta dificuldade? obrigado
I do not receive emails, I can only send!!
And set the mx records thanks
Undelivered Mail Returned to Sender - My E-mail
Hi, When I tried to send test email to for my, I kept getting the following error email. It was running normally, for what reason I would be getting this message? Undelivered Mail Returned to Sender Please help... I copied the error email I received from Zoho.com. Thanks so much for your assistance. ERROR: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. contato@farusplussize.com.br INVALID_ADDRESS,
Contact who wants mail is in Do-Not-Mail; can't restore
I have one contact in the Do-Not-Mail list who actually wants our campaign mail. The contact can't be added in the ordinary way. Another message here said to put the contact into an Excel file and import it. Zoho refuses to add the contact, even as an import from Excel, because it's in the Do-Not-Mail list. How can this be fixed?
Cannot retrieve mail
Earlier this morning I posted this question as well, but I cannot find it back, so i assume something went wrong. Recently we moved to Zoho mail, because of additional security. I have to admit that # of spam mails is less. However, it happens quite frequently that i cannot retrieve mails (see picture below). Using my Ipad I have the same problem and now for at least 3 days I do not get new mails on my Android phone. This is quite frustrating and annoying. Please can you assist to solve this problem.
Move ticket-id to the end of the email subject line
Is there a way to reliably move the ticket identifier [## 123 ##] to the end of the subject line? Like for example Issue with ABC [## 123 ##] I just think it looks dodgy if someone received an email with the subject starting with [##... Cheers, Daniel
iphone zoho confriguration issue
Hello there, I have configured my emails on Zoho and it works without any issue on my desktop PC or in android phone. But i am not able to configure the email in my iphone. Please suggest or guide me where i am lacking or if there is any other setting for iphone.
Can't Remember Admin name
I don't remember creating an admin account and if I did I don't remember it or the password. I need to add another user. Any ideas how I can find out?
Zoho support extremely slow
Hello,
We are going through an xtreme slowness for using Zoho Support. The messages indicate an instability on the server can inform the forecast for normalizing the system?
BIGINT bug?
This is a part of my code : context is on add row row.Four=2938232000000091051; (this is BIGINT) it's WORK BUT WITH THIS Variable1 = input.Choix; (this is BIGINT) row.Four=Variable1; (this is BIGINT) THERE IS A BUG ? Thank you^^
REDIRECT Zoho email, not FORWARD
How do I redirect Zoho email, not forward? For example, in MS Outlook / Exchange I can add a rule that redirects an email to another email address, and then at that new email address it appears to the end user as if the email went directly to them without the "FW:" in the subject and with the sender's email address intact, not the forwarding address. Thanks.
Accessing related items such as emails via custom functions
I have written a custom function which converts a Contact into a custom module (called "Students" in my CRM). This searches contacts by id, uses a map to access the field values of the result contact and populates a new Student record with that information. Then, it deletes the original Contact. So, I go from having a Contact record filled with info, to having just a Student record filled with all the same info. I now need to add some functionality to this custom function which accesses anything
The error that the other server returned was: 550 5.1.1 <padronreinaldo@del-marte.com> Recipient not found. <http://x.co/irbounce>
tengo mi email con el doninio @del-marte.com he vinos usando una dd la cuentas sin problemas , hasta que hoy me di cuenta que uno de los correos no recibe emails, hice la prrueba desde. i cuenta de gmail y el error que me salio fue The error that the other server returned was: 550 5.1.1 <padronreinaldo@del-marte.com> Recipient not found. <http://x.co/irbounce> necwsito ayuda
Zoho Docs 1.7.5 not showing icon in system menu on mac!
I'm running 10.11.1 AND 10.12.1 on my other computer - a laptop and the Zoho Docs sync program shows up as a BLANK SPACE on the system menu. This is the only way to open the program's preferences. Please find the attached screen grab. Can this please be fixed! Thanks.
Failed to authenticate on SMTP server with username "XXX@YYY.ZZ" using 2 possible authenticators
I'm trying to send e-mail via SMTP from prostaShop 1.7.0.0 and got this message: "Failed to authenticate on SMTP server with username "XXX@YYY.ZZ" using 2 possible authenticators". Is Zoho blocking some connections?
Problem
Hello there! I have exactly the same problem when I configure my Outlook to send email ("553 Relaying disallowed"), there is no problem with the mail when I send from the site or to receive any email
Problem creating email account
I was creating an email account for the domain www.rauladvocacia.com.br and I ended up using my landline phone only that it does not receive the verification code. I have not found any place so I can put a valid cell number which I can do because it is linked to my landline.
Recuperar cuenta de: adsiegen.com
Buenos días no puedo recuperar ni ingresar a la cuenta del dominio: adsiegen.com Cuando intente verificar el código enviado al teléfono salió un error. Después he intentado en vano recuperarlo o volver a ingresar el dominio pero me sale el siguiente mensaje: Oops, it seems you have not verified your primary mobile number yet. You need to have a verified primary mobile or email to reset your password. Pero a pesar de que pongo el número y el código que me enviaron no puedo acceder, necesito su ayuda.
E-mail - Account Not Active
Hello Zoho, I am not able to open my email for my domain, it says, " Account not Active ". How to make it active ? Am using Zoho what I have to do? Regards, Rodrigo
Email Unblocked for Security Precaution
Hi, Can someone please unblock my email? I got the message that my email is temporarily blocked as a security precaution. All the other guys in my domain cand send email, but me. I've been waiting for 24 hours and it's still being blocked. My email is didit@labtekindie.com Thank you :)
Bouncing Emails 550 5.4.6 Mail rate exceeded limit
Our website sends out over 1800 emails from ElasticEmail.com. But all the AOL emails bounce back. So, we sent all those bounced emails, about 250, another email explaining about putting our email on their safe list but we sent those through a gmail account. And it looks like all of those are going to bounce back again. Here is the error: Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the relay smtp.zoho.com [165.254.168.48]. The error that
API call
Hi, I'm new to Zoho and I'm a little confused. I have been asked to implement something that selects data out of our DB and adds record into Zoho. I am looking at the documentation and I'm just not getting it. I was wondering if someone could explain something to me. As I said, I am writing my script in Perl that will be cron'd that will submit records in real time. The documentation states I create a form using <form method="POST" action="the url" etc <input type="text" name="colname" value ="Me">
Next Page