Search can not find some emails
Hi I have received e-mails from a client today, so when I look at my inbox they are there. Yet when I use the search function I only get his emails from 20th September, a week ago. Is there anything obvious? Are there any known issues Checked the advanced options and it is using all dates. Regards Steve
Lookup multiselect - counting the number of selections
In my application I have a form for recording the published books/papers written by my colleagues. The form has also a lookup multiselect field for selecting the name of the authors from another form that contains the names of all my colleagues. For each published work there is allocated a number of points. For example, 5 points. If the published work has only one author he will get the 5 points. If there are two authors each will get 2.5 points, etc. I have to calculate for each author the number
Not receiving emails in aircond.es
Hi I have the problem that I don't receives emails since any hours ago. Please help me. Thanks
Recieving emails from from Gmail and Hotmail only!
Hello, I am receiving emails from Gmail and Hotmail only, any other emails are not coming, like sign up emails from Zopim and any other service. I think i made everything right except the DKIM thing, its kinda complicated for me. My domain is: http://cambridge-c.com
Add accounts before starting migration
Hello There, Ive been trying to migratre my new gmail address to zoho but I only get this "Add accounts before starting migration" Any help? Thanks
Emails on one device and not on others.
Hi there - I have a case of disappearing emails! Last week and again today, emails have gone into my zoho mailbox on my tablet, but do not appear in my account when I use the laptop or phone. One of them I thought might be spam but the second was quite important and I'm wondering how many others I might miss. What is going on?
mail delivery failed by other operator to zoho
when I mail others operator then mail send successfully but when others party mail me it shows delivery failed. domain already verified since 3 months and shows fix mx record but already it was fixed. dont understand from where i get assistance or help. i use godaday domain and hostgator hosting. please guys suggest me what i have to do..
Can receive mail but not send
I set up email hosting with Zoho a week or so ago and can happily receive mail, but cannot send a thing. Sometimes I receive an error message and other times I get nothing, but the mail still does not arrive. From the forums it looks like this is a fairly common problem but I've never come across how it actually gets resolved? I have contacted Zoho who have told me that nothing appears to be wrong with my account and to get in touch with the email providers I am trying to contact (BT internet etc).
Scheduled email
Hi, I have created (yesterday) an email in Zoho Mail, and set it to recur daily at 9.00am. It is sitting in the outbox, but diid not send this morning update - it has come through now - please don't tell me you have to be logged in for the scheduled email to send? Pls advise
Problems with BTinternet - SPF - Blacklisted?
Hi, I have had problems sending to @btinternet.co.uk addresses (my mum mainly) I use my own email on my own domain through Zoho I was getting the mails bounced back with the error 'too many messages' I researched this and found that putting in an SPF entry might help, so I did this and checked on kitterman.com: SPF records are published in DNS as TXT records. The TXT records found for your domain are:v=spf1 mx include:zoho.com ~all Checking to see if there is a valid SPF record. Found v=spf1 record
ResponseCode 421, 4.7.0 Temporarily Deferred
ResponseCode 421, 4.7.0 Temporarily Deferred this keeps happening to one of our email recipient addresses... no one else. Can you please resolve.
Unable to send outgoing emails to btinternet.accounts
For the last roughly 3 or 4 weeks I have been unable to send outgoing emails to btinternet.co.uk or btopenworld.com email addresses. I get the following error message: ERROR_CODE:421, ERROR_CODE: too many messages (1.5.6.3) from 74.201.84.163 After four days I then get a message saying that it cannot be delivered and that it is a permanent error. Note I have no problem receiving email from btinternet accounts, neither do I have problems sending outgoing emails to any other server, only BT. This
74.201.84.163 Blacklisted on SORBS
Below is a log entry from Sept. 6, indicating that we have been blacklisted on SORBS. Can you please resolve? Thanks! Sep 6 15:54:45 mail26 sendmail[3670]: ruleset=check_relay, arg1=sender163-mail.zoho.com, arg2=127.0.0.6, relay=sender163-mail.zoho.com [74.201.84.163], reject=554 5.7.1 Rejected 74.201.84.163 found in dnsbl.sorbs.net
74.201.84.163 on SORBS Blacklist
74.201.84.163 on SORBS Blacklist Please fix
Client host [74.201.84.163] blocked using dnsbl.sorbs.net
This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 Service unavailable; Client host [74.201.84.163] blocked using dnsbl.sorbs.net; Currently Sending Spam See: http://www.sorbs.net/lookup.shtml?74.201.84.163 please help.
Problem receiving emails from gmail
Hi. I have a problem with my zoho account. I was being impossible to receive email from gmail, I get the following error: Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain juliohurtado.me by juliohurtado.me. [158.69.42.168]. The error that the other server returned was: 550-Please turn on SMTP Authentication in your mail client. 550-mail-vk0-f42.google.com [209.85.213.42]:33345 is not permitted to relay 550
Power Point docs is corrupted when uploaded
Hi here is a doc https://dl.dropbox.com/u/37770896/Template_Project_Charter.pptx When I upload it it gets corrupted - all 5 pages images, alignment, text are lost here is how it look like after import https://show.zoho.com/public/petercap/Template_Project_Charter (1).pptx1 most pages are empty
Emails Rejected Please tell me why
I don't understand why I am able to send out emails but to receive them. They constantly get kicked back. I followed the instructions to setting it up but it is still not working. Here is the message I keep getting and I seeing that others have had the problem. Delivery to the following recipient failed permanently: admin@poppinwebchick.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain poppinwebchick.com by smtp.secureserver.net.
DomainKeys are not enabled, as the text record validation has failed
Hi, I keep getting this error "DomainKeys are not enabled, as the text record validation has failed. Please try again." when I try authenticating my domainkey. I followed the instructions but have not been successful yet. Thanks
Outlook 2013 Exchange ActiveSync does not sync mail past 6 months.
Outlook 2013 configured to sync zoho mailbox with Exchange ActiveSync does not sync mail past 6 months. Outlook is configured to sync all. How can I get it to sync all my mail?
change primary number
need to change the primary number, as this number is not mine, it introduced by mistake and I had to contact the owner to ask me send data verification code but do not want to remain that way
sort by "Company" instead of "Lead Name" in "Leads" module?
Can I change the Asc and Desc order function within the leads module to sort by "Company" instead of "Lead Name"?
i'm unable to receive mail
Hi Team Zoho, As per your suggestion I have modified the mx records in DNS still i'm unable to receive mail can you please help out to solve this issue. Looking forward to hear. Email ID info@strawberrybranding.com Regards Rakesh
PROBLEM - Your Outgoing has been blocked and you will be unable to send emails. Click here to get unblocked.
Hi, I am unable to send out e-mails through ZOHO. I get this notice... Your Outgoing has been blocked and you will be unable to send emails. Click here to get unblocked. I sent an e-mail to customer service and haven't heard from anyone. There are no instructions on unblocking either. Please let me know how to resolve this ASAP. info@index-series.com Thanks, Anna
Domain Name Verification Fail
I own nobleexperiment.net. I want to set up an email service using nobleexperiment.net. I followed every instruction down to the individual characters of the instructions to verify nobleexperiment.net: 1. My DNS provider AIT domains is not on the list, so I choose [OTHER] 2. I add the respective CNAME and TXT names and values to my AIT domain manager to nobleexperiment.net 3. I use github pages to host my site. HTML is not an option. 4. I multiple check the values to see if they're correct from zoho
Impossible to add a new user
Hi, I would like to add my director to my zoho campaign account but I can't. It says that he is associate to another account but he shouldn't. Could you make me able to add him? The email address is colin.blackburn@interneurope.org. Thank you.
Email messages not showing up on Zoho Mail
Hi everyone! Sometime between Set 25 and Set 26 all email accounts stopped showing messages, even ones . I only use the Zoho Mail on the web (no desktop email client). I can log in normally, even send emails, but I can’t receive emails and existing emails aren’t listed. I’ve already checked my domain DNS and payment, my host MX records and payments and the Zoho Control Panel. Everything is correct and nothing was changed since when I first set up the account. Any insights? Maybe there was some change
Ticket Templates
Good day, When you create a ticket template, it has to be selected twice in order for the Categories and Subcategories to be chosen on the properly manner, otherwise, if the template is selected only once, the Cat and Subcat will be the first one by default and not the one selected on the template. I do not know if this was already reported, if so, is there any estimated time for this to be fixed? Really need this as we create a lot of tickets daily and Templates get them created very quick but for
How do I delete a user
How do I delete a user on a free zoho mail exchange account when using my own domain? you are given up to 10 users with 5gb free each email, I need to delete a few of the non admin users. thanks so much
Batch categorization and batch save categorized transactions?
Iknow that I can set up rules for Zoho to identify and provide prefilled categorization information to each transaction. What I am looking for is the next step: to process/save that information in batch. My business has hundreds of small transactions per week sometimes per day. I do not want to manually click "save" each time. I want to review the whole page full of transactions, populated with categorization information and then hit "save" and have them ALL saved. Quickbooks online does this. If
Total Amount of Won Deals
Hi Guys - we are moving from Pipedrive to Zoho CRM. In Pipedrive, in their organization module (account module in Zoho CRM) there is data for number of won deals and corresponding total amount. I know I can add a custom field in Zoho CRM but is there a way for the field to be automatically updated once a deal is won? Can any of you point me to the right direction? Thanks in advance.
zoho contacts not fully sync to android
my phone will not sync contacts exactly There are 102 people on my phone, although 151 people
Limit Image Size
Is there a way to limit the size of images uploaded, or better yet, automatically resize to a certain dimension?
Mail account disabled outbox
The account fguerra@egrcconsulting.com.co is daisble for send messages. cant you please unblock it.
Integrate Zoho CRM with Nortel Phone System
Dear Support, Currently, I want integrate my system Zoho Crm with Nortel System NORTEL PABX CS1000E to use their features (call from web interface, call history, call reminder...). Can you show me way to deloy it (solution or guild). Waiting good news from you, Thanks a lot !
I don't see phone bridge in the trial version in Other Apps
I like to try the integration with the Asterisk phone system, alas I don't find the phone bridge app in other apps or subscription sections..pls advise
soft phone
you all may have answered this but I did not understand the conversation. I want to click the telephone number in a contact phone field and have either X-Lite or RingCentral soft phone dial it instead of skype as it stands right now. I am an end user, not an IT or tech support guy so I will not understand anything but the most basic answer. LOL. If I could make this happen, ZOHO would be freakin' bulletproof!!! Thanks!
I can't open my new domain name purchased at ZOHO for the web site I created
I created a web site on ZOHO , then purchased a domain name through them. Then clicked the link to verify it. Now when I try to go to the web page all I get is a error code "404- file not found. There is no web page matching your request" I emailed zoho 3 times and only wasted more time. First they said the site was linked to my email and sent me a email. Ok the email works, but no one can go to the web site? Some one else gave me a link to a page saying to register the name in searches such as
How to determine the end of pagination?
Hi, I'm wondering how to judge the end of pagination. I learnt from Zoho CRM API that we can iterate to fetch all data in a table like: Iteration 1: fromIndex=1&toIndex=200 Iteration 2: fromIndex=201&toIndex=400 ..... However, how do I determine which iteration do I get the last page? Until I get an error code? Is there any better way to check it? Thanks.
How do I turn on the leads and opportunities module?
I am starting a new B2B division. The leads module/function was turned off. Is there any way to turn them on.
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