Sender address blocked did not spam bulk message
Hi admin, My email had been blocked for a week. jason.chan@hintech.com.my I will need to clarify that i did not use my email to send out promotion or marketing emails. Please investigate further that i merely use to send out enquiries to my supplier. Please unblock my email soonest possible. Many thanks.
5.1.8 Sender Address Blocked
Hi Admin, My account has been block for almost a week with this error and cant send out any emails. Please help to unblock my email jason.chan@hintech.com.my Many thanks.
Gmail marks mail as "Unable to verify that [mydomain.com] actually sent this message (and not a spammer).
Hi. I realized now this problem ... The people receiving my messages with gmail see this message: "Unable to verify that [mydomain.com] actually sent this message (and not a spammer)". I also followed this guide ( https://www.zoho.com/mail/help/adminconsole/spf-configuration.html ) but the problem has not been resolved. Can you help me? Thank you
Calculate KPI
Hello. I have 2 KPI on my board. For example I have a board with: - KPI 1 - Total of balls (10) - KPI 2 - Red balls (3) I need calculates the percentage of red balls refer to total balls I need the KPI 3 - With result 30%, in this example. There's a way? Thank you
Forgot my superuser id and password
Hi I have created an account with the domain pickndel.in. I am being able to log in to other mail ids such as bibhujjal@pickndel.in, supriyo@pickndel.in but i forgot the username of the superuser and password. Need help Whenever i tried forgot password for support@pickndel.in but it says account is inactive.
Your POP Access has been blocked, you will not be able to fetch emails via POP. Click here to get unblocked.
A user cannot get email via their POP client, starting this morning. However, the web client is functioning, but has this message in a red box at the top: "Your POP Access has been blocked, you will not be able to fetch emails via POP. Click here to get unblocked." Two email accounts have this issue: joe@nextlevelbullshit.com joe@theabovenetwork.com When they click the "click here" to get unblocked, the message indicates there are no blocks on the account. However, this user is still unable to use
Forwarding from Zohomail to Globimail: Issue
Dear Zoho, Today i test simple Forward Emai: If subject of mail contains [BVO: then forward a copy of mail from Zoho mail to Globimail. But in Globimail i don't receive a copy Can Zohomail check why and how fix it? Please see detail in attacked images Thanks
Pass variables from Zoho campaign button to Zoho form
Hi We have a Zoho Campaign to send out which includes the person's name and email address. We want the call to action in the email to send them to a Zoho form which verifies and gives them a chance to update their details, before sending it to Zoho CRM as a lead. However we do not want them to have to type in all their details on the Zoho form when we already have it as merge tags in Zoho Campaigns. Is there a way to pass the variables to Zoho forms in the URL so it prefills the form? Thanks
Newbie Question
I am new to Zoho Books and am hoping to use it to automate my invoicing. Let me see if I can explain what I need zoho books to do. I'm sure it will do what I need, I am also sure that after staring at the screen my brain has shut off so any help would be great! I have customers of mine who send in reservations for a hotel I work with as a booking agent. Each of my customers needs to pay an amount that varies from reservation to reservation. The reservation is tracked by name, check in date, and
forgot admin details and link not received for reset
Hello Team i believe the admin account for our org is p.mehta@moneyfront.in i have tried resetting the password with what I believe was the secondary email (newhomeuk2014@gmail.com) But i have not received any password reset link Could you please help. There is an existing user account info@moneyfront.in which is working properly. Thanks P
Web Form Events
Hi, I want to add an event pick list to the web form, this pick list need to be synchronized with events created in ZOHO.
Cannot log in or access email via browser
I can't seem to log in to access my email. Zoho site is treating me as a new customer, yet my Profile is accessible. (Upper right of screen shows me logged in.) The bookmark I've used for over a year takes me to this page (image attached):
Unable to send scheduled email
Hi, When I scheduled an email to be sent at a specific time the email is not sent at this time and it is only sent when I go to the outbox folder and select 'Send right now'. There is a green warning sign near the email but I was not able to find the problem. Can you help? Thanks, Tzahi
Zoho Support > CRM intergration
Hello, We have set up support get all of the accounts/contacts via integration from the CRM. Our question is what do we do to when we get a new contact via the zoho support to get them into the CRM? Many Thanks Peter
No permission to download document on portal
Hi I have shared access to a report setup on my app but when I try to download the document it says I am not allowed to download due to not having permissions to the view. Am I allowed to download a document on the portal if I am not a user. I have only shared the link through email and the end user has setup their account and can see the report but cannot download the document. Thanks
field width
Can I change the width of a Lead Field? In Leads I use a lot of fields. Zoho puts them in quite narrow columns next to each other. For instance: the phone number is cut in 2 with 2 rows of 5 digits. I am using IE7.
Imap config on webmail port 993
Hi everyone. I've two different account in zoho and i want to read both account from a single interface. I'm trying to configure the second account imap in the first webmail. The only problem that i'm facing is that the config seems to not support the 993 port. How i can configure a zoho imap email without the 993 port?? Thank you Tommaso
Subform auto population
I have a main form Purchase Order this contains a sub form, I am unsure on how to auto populate this sub form from a field on the same form, E.g; Suppliers Name on purchase form will automatically populate the sub form on row add. i haven't had any luck. Thanks
Authentication failed:554 5.1.8 Sender Address Blocked
Hi support, my account is not able to send out emails. Please unblock my account. Email address: admin@ga138.net
Alerts in salesiq
I can't get alerted when visitors come to my site. I want to have blaring alerts. Can anyone help?
Connect Zoho creator to Zoho Reports
Hello. Could you explain me, how i can connect Zoho creator to Zoho reports ? My requirements: every reports have criteria Added user == zoho.loginuserid and instead of Zoho creator pivot charts and tables i would like to user dashboards/tables/charts from Zoho reports in Zoho creator pages (like dynamic HTML pages with embed Zoho reports dashboard for each user with data that they added) But how i can connect certain data from creator to each database of Zoho Reports of my clients. zoho.reports.createRow
How to configure zoho mail when hosting at hostgator or domain registered at godaddy
I have a site hosted on Hostgator commandmechanical.com and that domain is registered with GoDaddy. I am able send emails from zoho mail but not able to receive emails to zoho account
Not receiving emails
Hi team , We are not able to receive mails , plz check one .
Can't receive mail to new primary email address
Hi, I'm curious if anyone knows what I should do if I'm not receiving emails to the inbox for my new primary email address. I setup my primary address as mike@linseedstudio.com and it was working fine - receiving emails. However I needed to change the address to contact@linseedstudio.com, so I went into My Profile, added new address and made primary. Now I can get into contact@linseedstudio.com email but emails are getting rejected. Any help would be greatly appreciated, thanks. Mike
Zoho Subscriptions Error: The type of transaction is not supported by the merchant country
Hi I got this error The type of transaction is not supported by the merchant country. I read in PayPal that my country Chile it is in fact accepted in the permitted countries so I shouldn't have no issues there. I created a hosted page using Zoho Subscriptions and integrated PayPal Pro putting my 1. API Username, 2. API Password, and my 3. Signature but when I try to pay the message I put in red appears. Can you please help me thanks Ilan
Mass Email through Contacts/Leads - Unable to Select Records
I would like to create a Mass Email for a subset of our contacts using a template. The template is created. I choose Mass Email and can load the template - but when I choose Select Records - to define the subset - nothing happens, The screen does not change, no options appear. Can someone shed some light on my issue? Thanks- Carolyn Someone With Group
Removing the Repeating Event icon
Is it possible to remove the icon that shows up on events that are repeating? I takes up a lot of useless space for our calendar when embedded on website. Thanks for any assistance that you can give me on this.
All Day Event Colors need White
Please add the ability to use White for a color of All Day events as well as the possibility of a more robust color picker for event backgrounds. Would be nice if we could also choose our own colors for the text per event.
Template with info from two different contacts
Dear all, is it possible to create an invoice template where we get info (like names and addresses) from two different contact names from Zoho CRM? This is useful in case we want to add to the invoice information from the end-user (customer) and the distributor contacts (re-seller). Another example is to add info from a contact of one account (end-user) and invoice another contact from the same account (purchasing department). I assume that the two cases above are very common, so there should be
Import Stage values with special characters
Hello, I recently completed an import of potentials, and the stage values had hyphens in them. The hyphens did not appear to import correctly, showing up as a black question mark symbol. I need the stages to be listed correctly so they align with the stage probability mapping items. The stages I have configured have hyphens in the names. The 'replace values' functionality is not available for stages, so I'm hoping there is a way to re-import or bulk update the stages for the imported potentials while
Accounts Expired
Hi there, any help? in our company we have a lot of leads, then be converted to accounts, but after 120 days, those accounts could be captured by marketing team as new leads, assign again to teams. so what I want to do is: to delete the account, then create new leads, with the correct phone number and previous follow up records such as notes or tasks. Do you think I can use some functions to do it by 1 click? Thanks. Sephy
Copied to my inbox every time I send an email.
I can't find a setting to turn this off, but every time I send someone an email I get a copy of that email in my inbox.
Outgoing blocked
Our outgoing is blocked for 5 days. We didnt get the answer on our questions until tonight. Support told us that they cannot unblock us. We didnt send any suspicious files, spam or somethig like that. If you cannot solve our problems please give us our money back.
email setup with a different host provider
Hi I had my domain hosted with godaddy and mapped to wordpress, and my email domain with zoho, everything was working fine. Now i have switched from godaddy to bluehost and stopped the domain mapping to wordpress. I am trying to add the bluehost setting for my email, i added The MX record successfully however i can't add the CNAME bcz it needs re verification of the domain which i am unable to find out how to do it. I can only send emails but i still can't receive. Any idea how to resolve this
Not receiving emails
I have done almost everything mentioned in the other threads. I am not receiving emails in my account: sujay@thecivilianvolumes.com Please help me out, I have setup the MX and other DNS stuff as well!
Stuck in a loop after domain verification...
After domain verification I try to create the first mail account on the domain. It get a message that says loading, but it never progresses. If I close the browser and try again the process starts at domain verification again. Can't go to the Control Panel either because it takes me back to domain verification.
IMAP, TFA and Blackberry
I have set up TFA after my account was spammed and am trying to follow your instructions for how to set up IMAP in Blackberry (OS7 in this case). But I find your guidance impossible to follow and find myself bouncing between pages of your information and screens on my BB. Do you have any instructions to set this up that normal human beings can follow please? Thanks for any help you can offer (and that I can understand)
I can't receive emails
Hello, I'm not able to receive emails but I can send them. Can you please advice. Thank you, Luigi
Recent files, copying a file, and Team folder
Some feedback/questions: - Zoho Docs, copying a file should allow you to copy it easily in the same folder the original file was in. I have this issue with Shared with Me folders as it takes 5 clicks sometimes to get into the original folder the file was located - Zoho Docs, Recent files, would be nice to see the most recently modified files (from the "Shared with Me" folder) on the left sidebar - Zoho Docs, Team folder, Is there a way to have a team/group folder? I know I could create a team user
showing an error for one mail address also
hi i want to send an mail to more members. the file size is 7.50 mb. but it showing the below error for one mail id also. Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit please resolve this
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