Haven't Received An Email In The Last 3-4 Hours
Is anyone else not getting any emails in the past 3-4 hours?
Dashboards
Hi, Zoho First of all...well done with Zoho CRM, so far so good. Thanks! Here is the question as follow.... How I delete the default dashboards? or relocated them as well? Can I deleted some of the Dashboards within the drop box? I don't need most of them... I can neither delete the new I have just created! Thanks in advance Miquel Miquel Vidal
Please help me!
They have spent 5 days and I can not send emails because I indicates that it is locked my outbox, please i need a solution. this is i work email and it is very important to send mails
Customer Module
Hello: I am new to Zoho CRM and entered in my leads without an issue, however when I wanted to enter in my current customers, I noticed that I could not enter the same "basic" information as I did as the leads. Any ideas on how I can include rating, lead source, lead status, email, and first and last name of the contact at the company. Thanks, Mike
date display on projects
my start dates nor end dates display in proper order
How to Edit Task Name
Hi there, can someone tell me how to edit a task name. I simply cannot work out how to do it
Error message on sending mail out
Hi! I am trying to send an e-mail and it does not work; I get the following message: Can someone guide me to resolve this issue? Thank you! JOsée
Zoho Projecst - Unable to add task to the project you intended
Hi there, I'm new to Zoho Projects and I can see that you can create a task by emailing a project relevant email but for some reason that doesn't work for me. I get the following error email: Unable to add task to the project you intended. WHY DID THIS HAPPEN? We suspect the following can be the reasons : 1. Portal Name might have been changed. 2. Project Email might have been changed. 3. Project might have been deleted. 4. Email ID not confirmed. To confirm use the link http://zohosso.wiki.zoho.com/#resendconfirmation
Mails undeliverable to new account
I've just registered my domain, viktorberta.co.uk for zoho mail and while i'm able to send mails, the account doesnt seem to be able to receive any. I've checked the mx settings on http://mxtoolbox.com/ and it seems to be pointed to zoho. the TTL was one hour and is long gone. Could you have a look at what the problem may be please? Many thanks! Viktor
Error in Sending and receiving emails in Zoho Support !
Dear All, Our sincerest apologies for letting you down. We are experiencing an unexpected mail-server failure that stalled both the incoming & outgoing mail service in Zoho Support. Our Engineers are working on it at the moment and doing their best to resolve this issue as soon as possible. We can assure you that there will not be any data loss due to this email outage. We will keep you updated on the progress via this post. You’re patience and understanding is much appreciated. Sincerely,
Trying to update a quote field
I want to be able to update a quote field using XML. I wrote the code based on the information in the docs but I am getting this error '4600Unable to process your request. Please verify if the name and value is appropriate for the "xmlData" parameter.'. I'm not sure what is missing but any help would be greatly appreciated. here is my code $request_url = 'https://crm.zoho.com/crm/private/xml/Quotes/updateRecords?authtoken=AuthToken&scope=crmapi &newFormat=1 &id=TheIdOfTheQuote &xmlData=<Quotes>
Is there bubget in Projects
Hello, is it possible to manage a budget in ZProject. The idea will be have a budget for the project and a amount to be billed by milestone. thansk you
Trying to extract all the database from Zoho Creator
Hi ! I try to extract the entire database from Zoho Creator to reinject it into a Sql Database, but i can't find any way to do it in the documentation or on the forum.. Can someone help me to do it? Thank you and sorry for my poor english :)
How to enable/disabe field depending on a decision box.
Hi, I'd like to know how can I enable/disable form fields depending on if a decision box have or not been clicked, thanks!
Display HTML page of user data
I want to create a page that displays the information that a logged in user has entered using the Add_Student form. Each user will only have 1 record. Assuming that I need to use a parameter to pass the id of the logged in user, I created a parameter named user_id_param and set it equal to zoho.loginuserid. I also added a collection variable named s (s = Add_Student [User_ID == zoho.loginuserid];). How would I display the embedded Add_Student form already populated with the user's information on
Expanding Notes filed so you can see more information.
Is it possible to expand the notes section on a customer record so you can see more information? It is limited to one column and it would be great if this can expand across the page? See screenshot to see what I mean :)
Gantt Charts
New user. No idea what I'm doing. Trial basis for my company. cant seem to get chronology gantt chart to display anything http://prntscr.com/bmpn3v
upgrade issues
I've just upgraded from the free to premium and have logged out and back in again. Despite getting an invoice to say you've taken my money nothing has changed - how can I access all the upgraded features?
add user in customer portal
hello, in my zcreator i have a form "CONTACT". Do you have a function to add a CONTACT directly in the customer portal without pass by admin ? thanks you
Email Replies
Hello: Being new to the CRM world, I wanted to see how the email function works. I created a new lead, added my own information in, and sent a test email inside Zoho CRM. The email was received perfectly, so I replied to the email. My issue is, I never received in the CRM. How can I receive the replies inside the CRM? Thanks, Mike
Can't receive email to super user account
I set my super user account as admin@domain.co.uk, I have added others and they work fine but this email does not receive anything. I just get error "undeliverable - user unknown"
Delete Prospect
Dick Coffey from Consortio Group - how can I delete a prospect without admin approval? How to resolve?
Zoho mail- account not active
Hello Zoho, I am not able to setup email for my domain, it says, " Account not Active ". How to make it active ? Am using Zoho Mail and wanted to setup email for my domain.
Event Triggers - Select Account
We're having a hard time uncovering the event triggers for the API. I'd like to know if there is a supported trigger (like OnClick) for the Account entity so that we can pull in third party data when the Account entity is selected. Is there any documentation on the Advanced Trigger features? Please don't send me to the standard API link, as it is not mentioned there.
Deleting a prospect in the lead section
Why do I have to secure Admin approval to delete a prospect ?
Problems with Pay Now Button & PayPal Link in Invoice
My client is complaining he cannot get the pay now button to work, or the PayPal button in the invoice. Is there an issue with browsers? Because The Pay Now button works for me in Opera, but the PayPal button does not. Yes, my PayPal account is connected. Thank you, Connie
Re: 554 5.1.8 Sender Address Blocked
Hi Zoho team, I'm requesting this thrice now, please unlock my following accounts: danish@breathingroom.in avinash.joshi@brmail.in It's been 3 days now. Please unblock them so, I can connect with my clients & colleagues. Thanks!
Change Owner from API
Hi, I'm trying to update my owner in row, i tryed with a workflow, with Assignment Rules, with API and user id, but i can't updated from API. my module is CustomModule3. i do: CustomModule3 Owner_ID CustomModule3 Owner but, nothing is working. please help me. PD: This must be automatic i can't edit the form for change the owner.
Dos perfiles "Gestor", pueden ver los contactos y clientes el uno del otro?
Pues eso... tengo dos usuarios "Gestor" (no CEO) que quiero que puedan ver el uno los datos del otro: ¿es posible?
Syncing Gmail to Zoho
I've been using Zoho for a while now and am sending all emails out through the actual site. Is there a way (after a lead has been entered) to have my gmail account sync all emails so I can see them through Zoho and not have to switch back and forth between Zoho and gmail? Thx
Package & Shipment Dates Cannot Equal the Sales Order Date
When creating a package that has the same date as the sales order the following error is received: Almost there, but... The package date should be on or after sales order date. The same problem occurs when creating the shipment: Almost there, but... The shipping date should be on or after sales order date. The only way to circumvent these errors is by putting in a package and/or shipment date after the sales order date. Can these validation processes be corrected to allow the package, shipment, and
Authentication Failed using Pop
Had a working POP account that now gets Authenticated Failed. When it was working, thunderbird client was configured with User Name set to username Problem started when I tried to add zoho docs. After that got the authenciation failed error messages from client and also got forced (I think) into a two stage authentication using cell phone texting. Reading zoho documentation it says to use User Name username@zoho.com So I changed that even though working before. Turned on and off enable POP.
X_Priority SPAM
It is possible to avoid/remove X-Priority in the email header? When I send an email to www.mail-tester.com, it is recognized as spam and suggested me to remove the X-Priority from the header -1.568 XPRIO Please remove the X_PRIORITY header Thanks Leonardo
Problem in sending email while doing IO operation
I can't send or save any emails. I keep getting this error: "Problem in sending email while doing IO operation" Can somebody explain in detail what is going on and give me an ETA on when this problem will be fixed? I need to send out important emails that are time sensitive. Another week. Another problem with Zoho Mail. It's like clockwork with Zoho Mail. Problems every other week (ongoing for years). Please put in place better measures to prevent problems like this from happening. Companies
Problem in sending email while doing IO operation
Cannot send any email in Zoho Mail, due to the red error at the top of the screen that says: "Problem in sending email while doing IO operation" Error has been consistent since 12:01 PM CST, it is now 2:10 PM CST. Why does status.zoho.com show that Zoho Mail has no issues when so many people have posted of the same problem? Isn't this a valid service reliability issue?
Translate Portuguese Brasil
Good afternoon , I wonder if you have any forecast of zoho mail translation of the end for Portuguese Brazil ? I would also like to know if you have any way in which I can contribiui to streamline this process . Wait.
Cannot send emails
I am getting an error when trying to send emails. "Problem in sending email while doing IO operation". This is causing a lot of down time for myself and all of our users.
Unable to receive mails
Hi We are not able to receive mails quite frequently. From today morning no incoming mails.
Cant send email - IO operation
I get the error: Problem in sending email while doing IO operation
Problem in sending email while doing IO operation
I keep getting the following message every time I try to send a mail. Please advise asap: Problem in sending email while doing IO operation
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