Email Forwarding - Do Not Forward ALL emails
Hello, I want to specify what emails will be forwarded. I don't want to forward all emails. I have added several Filters to exclude certain emails but ALL emails are still being forwarded. I hope that someone can help me with this. Thank you, Sarah
OST Recovery Tool Free
Do you have any knowledge of the eSoftTools OST recovery program? OST files can be converted using this tool into a variety of file formats, including PST, EML, EMLX, Office 365, Yahoo Mail, Gmail, MSG, and MBOX. Users can convert 25 items from each folder
Inviting External Non-Zoho Users
I have attempted to set up chat with an external user using two different approaches found in your articles/forum, but neither method worked. First, I created a channel following this article. Through this method an email invite was sent to the recipient.
Submitting Tickets using Knowledge Base Artlices
Is there any way to link a ticket submission button to the articles on our Knowledge Base? For example, a user is reading an article and there is a button to submit a ticket right from the article. This would be helpful so we can know if a user has already
Remove Sign In and Sign Up links on booking page
Is there a way to remove the Sign In and Sign Up links on booking pages? There's really zero reason for them to be there and I had a client mistakenly go through the sign-up process because they thought they needed to even though they didn't. The only
Image cropping in Zoho Social won't save
Hi there, we use Zoho Social and frequently crop photos with the in-app editing feature. For the past couple of days, the image will crop, but it will not save. When you hit save, it just cycles over and over and doesn't complete. If it matters, I am
Creating a calendar based campaign and adding contacts throughout the year
I have been using automation workflows for email drip marketing. Is it possible to create a campaign starting in Jan that talks about home maintenance tips in Jan and has a new tip every month. Then have the ability to add new contacts in March that start
Zoho Creator - [Free Webinar] Creator Tech Connect - Creator's Latest Release Updates
Hello Everyone! Gear up for our next session in Creator Tech Connect Series! About Creator Tech Connect Series Creator's tech connect series would comprise of pure technical sessions in which we delve deep into key essentials and technical nuances while
Zoho Developer Community learning Initiatives
Developer Zoho User Group (ZUG) is a platform to encourage developers from the Zoho ecosystem to connect, learn, and share their expertise to find solutions for common business challenges. There are a couple of ongoing initiatives to help you get onboarded
Recurring invoices - Skip auto-charge or change payment method for upcoming invoice
When there is a payment method associated with a recurring invoice, there should be such an option to skip one time auto-charge or temporarily change the payment method. I can see that many times although there is a default payment method active (as for
How to send Mass Email
Hy , How to Send Mass Email from Lead Module without using Email Templates.
Button to distinguish contact role as primary
This is a function available in Salesforce for contact roles on opportunities (deals) where you can specific who is the primary contact out of all the contact roles added and it adds a specific label to show this in the role list; this would be nice to
Gmail to ZOHO DESK Import
Hello Team, I would like to inquire about the feasibility of importing historical emails from Gmail to Zoho Desk. Is it possible to do so? Thank you. Bharath Kumar E
Project Automation in Zoho Projects
We are thrilled to introduce Project Automation in Zoho Projects! Manage your projects by automating Criteria and Actions that fit your business needs. With Workflow Rules, you can automatically update project field, send email notifications, and associate
No-Cache policy of api's responses
Hello there, I have been working with the Zoho Inventory API and have noticed that clients are unable to cache responses due to HTTP headers. As a result, API requests are not optimized for performance, which can lead to slower response times and increased
Tip #5 - Offer different availability schedules for different services
Even though your availability may be 9-6, you might require dedicated time frames for different services. If you run a business with these needs, then this feature is for you. For example, let's say you run a beauty salon and you provide regular services
Stage component in Zoho CRM | Public Early Access 2023
Hello All, We hope you're well! We are thrilled to introduce you to Stage component in Zoho CRM. This is a public early access feature and is available to customers upon request. Please submit your request for early access by filling this form. Analytics
Zoho Campaign ALl email are go to the spam folder.
I have created one workflow from the Zoho campaign. The are 4 different emails scheduled to send accordingly over a time frame. But I notice all the emails are going to the spam folder, In Gmail I have checked the message. It shows that "Why is this message
Dynamic Filter on a look up field on a form based on the input of another look up field
Hello, I am trying to set up a dynamic filter where a look up field "Sending_Entity" in a form can then filter the drop down list of another look up field "Sending_Account". I tried setting the filter for "Sending_Account" as "Input.Sending_Entity", but
Reports to see Associated Teams
Hello, Are there any reports in Zoho Projects that allows you to export the Gantt view and see Associated Teams against each Milestone? I'm able to attach Associated Teams to each Milestone, whoever I'm looking for a way to export and share with Stakeholders
When CRM Client:Products related list is updated, update same in Desk
My use-case is that when a user updates a Client(Account) in CRM (specifically when the associate and disassociate Products with that Client/Account) we want to see what related Products were added or removed. Then in Zoho Desk, we want to associate and
Updating CRM Bluepring statuts through API and workflow rules - API V2.0
Hi, I would like to know if it's possible to update blueprint statuts through API and workflow rules? During API v1.0, I had setup automatic blueprint status update using Zapier, Zoho Forms, etc. When API v2.0 rolled out, everything was blocked. Today, I saw that workflow rules were able to change the status, but not Zoho Forms. I would like to know: 1-Is it normal that workflow rules can change the Blueprint status and not Zoho Forms? 2-Are other API such as Zoho Flow, Zapier, able to change the
Change Report/Dashboard Owner in Zoho Analytics
Need a way to change the ownership of a single report and a dashboard from one user to another.
【5/16(火) ハイブリッド開催】Zoho ワークアウト｜直接ユーザーと情報交換してZoho サービスの設定 / カスタマイズを進めよう
お世話になっております。Zoho コミュニティチームです。 5月開催のZoho ワークアウトについてお知らせします。今回はZoom配信 / 弊社みなとみらいオフィス会場でのハイブリッド開催となります！ ━━━━━━━━━━━━━━━━━━━━━━━━ Zoho ワークアウトの開催について ‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥ Zoho ユーザー同士で交流しながら、サービスに関する疑問や不明点の解消を目指す「Zoho
Unable to view any reports, tables or dashboards
Hi everyone, I'm getting this error: Sorry, refresh operation of the underlying query table was aborted, as processing time exceeded the allowed time limit. Please try after some time. Contact support, if the issue persists It looks like it is happening
info@salonvertigo.com DOES NOT WORK
This has been a nonstop problem since I signed up.
Questions to Zoho booking
Hi I am new to your Zoho One service, I want to let customers book more than 1 service. How is that doable? And how can I see at CRM if the customer has upcoming bookings? Or had any bookings? And I want to disconnect from the Zoho partner in Germany.
Title and Link Color Changed?
yesterday I could have sworn that the title color and link color were blue. now they are red. can this be reversed?
Zoho C6 Customer Portal Audit Logs
Is it possible for App Admin to audit customer portal user activity in Zoho Creator 6?
Calendar notifications sent using an @gmail.com email!
Hello, I have registered my Zoho account using a gmail account (say:user@gmai.com) then created my organization, domian and mail accounts (say: info@mydomain.com) . When I create an event in Zoho calendar, users gets notifications from my gmail (user@gmail.com)
Where to change/increase the Article listing shown on front?
I'll end up with more than five articles for each category and would like to have more of them displayed to users on the first page before they have to head over to the next page. I can't find any settings for this!
email
что такое исходящие письма в почтовом ящике и чем отличаться от отправленных
Zoho Desk - Support Email Domain for Multiple Brands
We are a Zoho One customer and are looking to setup Zoho Desk. We have multiple brands within our company with different sales teams for each brand. Our customer buy products from a brand and would need to send support emails to the domain associated
API v2 always INVALID_TOKEN
Hello, I am getting api error - { "code": "INVALID_TOKEN", "details": {}, "message": "invalid oauth token", "status": "error" } 1. I registered in the user’s account and using Self-Client with the rights ZohoCRM.settings.all, ZohoCRM.settings.modules.all and received a grant token. 2. After I generated access_token and refresh_token {"access_token":"1000.************.************","refresh_token":"1000.************"","expires_in_sec":3600,"api_domain":"https://www.zohoapis.eu","token_type":"Bearer","expires_in":3600000}
Dynamic content
Just notice that in Site Setting have been add "Dynamic Content" and "Connections" menu. Not clear what they are but I hope is something to show products recommendation provide by 3rd party engine like Nosto or Clerk.io....or better by Zia. One of the
#1 Right data, right result! Link the data collected in SalesIQ with Zoho CRM fields.
Updating the important data manually from SalesIQ to your CRM for each visitor will be tedious. SalesIQ can help you by pushing the data gathered about the visitors to your Zoho CRM automatically. Your business might require some extra information of the visitor to be stored in CRM for sales follow-up or to your support executive to help the customers on their next visit. So, automating the process of pushing data from SalesIQ to CRM will make your system efficient by avoiding manual work. The visitor
Looking to identify the agent permission which allows/prevents an agent from changing the SLA on a ticket
Good morning, I've identified an issue that an agent in our department has occasionally been resetting the SLAs which were claculated on our tickets without explanation. To prevent this from happening we'd like to prevent agents with the same roleset
Partial Outage in One of the Zoho Desk EU DC Clusters
Greetings, We would like to inform you about a partial outage that we have experienced in one of the clusters in Zoho Desk. The partial outage occurred between 9:26 CEST 2 May 2023 and 15:59 CEST on the same day, and the slowness persisted until 17:18
Vertical alignment in sheet cells is incorrect
Vertical alignment of text in sheet cells is inconsistent, specifically, "Align Middle" does not actually put the text in the vertical middle of the cell. Consider these cells aligned bottom, taking note of the amount of padding is between the text and
Append to the HTML body tag
Hi, I would like to be able to add a script to the agent help desk So basically what the point is that the IT department is using a Status page(Statuspage | Atlassian) that show disruption on services. this system allow us to generate a script that should
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