how many contacts can I import from salesforce
it appears I'm on free version and can only import 20 or so contacts or accounts. Am I missing something?
Zoho Rollup Summary Field: An Overview
Zoho CRM is a powerful tool for businesses looking to streamline their sales processes and improve customer engagement. One of the features that makes Zoho CRM stand out is the Rollup Summary Field, which allows you to perform calculations on related
Adding data from one module to a custom module
Hello! so i'm trying to make a function to transfer information from one module to another. Essentially when a contact is "closed" i have it move to a new module to reduce clutter, but some information needs to be saved. I already maxed out the line limit
Is it possible to edit a report in Zoho CRM?
Hi, I created a report in Zoho CRM Reports joining 2 tables, but now I would like to join a 3rd one. I can't seem to find the button for that, so I'm guessing that feature does not exist (?)
How do i add AUDIT Logs via API
i want to save user actions to audit logs
Sync Zoho CRM Contacts to Microsoft 365
I have just enabled the Microsoft Office integration from Marketplace ("Contacts - Take your Zoho CRM Contacts to Office 365 and manage Zoho CRM Contacts from Office 365.") I have just created a Lead in the CRM but it has not gone across to M365. I did
Kiosk Page Refresh
We have a Kiosk running from a button in contacts to update values and also add related lists, which works great, but when the kiosk is finished the page does not refresh to show the changes. Is there a way to force the contact to refresh/update when
Preventing a Comma in text fields
Hi, I'm trying to create a validation rule to prevent special characters, I'm able to add almost all special characters and it works fine..... except the Comma ( , ), You use the comma to separate between the values in the condition, but what about the
Product pricing without the Unit Price field
Hello, I am testing if I can use a different field for the unit price rather than the system default Unit Price. I have deleted the Unit Price field in Products and Services. When I then create a quote, CRM adds a price for the product even though there
Zoho CRM + Cisco Communications Manager (PBX)
Is it possible to integrate Zoho with Cisco Communications Manager (PBX)? We would like to pass caller ID to Zoho to bring up the record when the phone rings. Moderation Update (22nd July 2024): We are happy to inform you that the Cisco integration with
Zoho CRM API: Python request-based POST or GET authentication + insertion of contacts
The Task## A django application that allows users to sign up and once the user clicks on the account activation link, Zoho CRM is receiving the data and a contact is created in the CRM section. Olansi Air Purifier The Problem I am currently working on
New functions in formula builder in Zoho CRM
Dear Customers, We're happy to share some formula functions that will boost your application and bring a new level of functionality. Whether you're working with strings, dates, times, or numbers, these formula functions are designed to make your life
Cadence not working on leads that are created via form submission.
Hello, I have a Cadense set up to add Leads with the status "Webinar Follow-up Cadence in Process". When I manually create a new lead with that status is works fine and adds the lead to the cadence. However, I have a zoho form that automatically creates
Zoho Contracts and Writer- Linking Documents to CRM
So I tried Contracts and it seems like a glitchy ordeal. I created a template but when I started a new Contract based on that template it was changing the template and didn't seem to link to the CRM at all. My feelings about technology are that if you
Email Unsubscribe for Leads
I currently have a cadence set up for all leads with a specific status in a custom view. I’ve included the default Unsubscribe link in my emails. When it’s clicked it shows a message next to the email address in Leads but it does not automatically check
Force Record to Exit Blueprint
Hey friends! We have a blueprint set up for our Deals module to force certain stages after a deal is in a "Demo" stage. After it's in demo, either a salesperson must select "Demo Complete" or "Demo Not Held." Both of these timestamp a date for us where
In-person Zoho User Group Meetup: Master User-Friendly Business Processes with Zoho CRM (August 2024)!
Hello, Zoho Community! Calling all Zoho users in Australia and New Zealand! Building on the success of our previous meetups, we're excited to announce the August 2024 Zoho User Group (ZUG) Meetups, focusing on "Setting Up Tailored User-Friendly Business
Choose necessary Deal fields during bulk lead conversion in CRM
Module: Leads Editions: Standard edition and above DCs: All Release plan: This enhancement has been rolled out to all users in AU, JP, and CN DCs for all supported editions. Soon, it will be released for all users in other DCs as well. [Updated on 26
Kaizen #13 - Bulk Write API
Hello everyone! Welcome to yet another post in the Kaizen series. This week, we are going to discuss the Bulk Write API. What is the Bulk Write API? The bulk write API allows you to insert, update, and upsert records in a module in Zoho CRM in bulk. The primary difference between the bulk write API, and the Insert, Update, Upsert records API, is the number of records that you can handle. While you can insert, update, and upsert, only 100 records via the Insert, Update, and Upsert Records API per
Kaizen #147 - Frequently Asked Questions on Zoho CRM Widgets
Heya! It's Kaizen time again, folks! This week, we aim to address common queries about Zoho CRM Widgets through frequently asked questions from our developer forum. Take a quick glance at these FAQs and learn from your peers' inquiries. 1. Where can I
Error setting up email relay - AWS SES - 554 Message rejected
Hi, I want to use AWS SES to send emails and for this reason I am setting up email relay in Zoho CRM. But when trying to configure new server I get this error: 554 Message rejected: Email address is not verified. The following identities failed the check
Is it possible to create a template to incorporate data in a custom module
I have created a module for application briefs/use cases with our system. I wanted to pull the data into a template to print or to send to prospects. I tried to do mail merge or inventory templates, but it doesn't allow me to access my new customer module. It will allow access to the module for an email template. Thanks,
Custom Apps Integration with Creator App doesn't work properly anymore
I have a self-developed custom app (Creator app) that I have integrated since a few months via the Setup/Zoho/Custom Apps integration. Additionally I display a related list in a standard module (Deals). Since today it doesn't work anymore. It suddenly
TAPI telephone
We are going to use a VOIP telephony system and they asked for TAPI. Does Zoho crm support TAPI?
Sending generic preliminary emails from PO's / Quote's module without attachment
Hello, A request to be able to send generic emails from Quotes and PO's module in case you need to build a conversation history prior to sending PO. Example: 1. I generate a PO and put it in "RFQ" status, initially setting price to an estimated value,
Notes Partial Save and Partially Disappearing - Intermittently
I am having an issue with the notes partially saving, sentences being cut off. This happens mostly when I use TAB>ENTER to quickly save the note, but also happens sometimes when I use mouse to click Save. And I know for sure that the Note is saving because
How many Canvas rules can I create?
We'd like to know the number of canvas rules that can be created in Zoho CRM. I'm sure there is a limit but I can't find it listed anywhere. Use Case: We're trying to create a Custom List View Canvas that displays the weeks of the year. We'd like the
Product groups in template
is it possible to add product group title for products and subtotal each group, this is how i want to format my templates:
Trello: Invalid Client - Client ID passed does not exist
Hello, I am trying to authorize the Zoho CRM power-up in Trello but always land on the following page: I tried adding a trello client to the Zoho API console but this generated a different client ID to the one in the link of the page in the above picture.
Email sharing with IMAP in Zoho CRM
When setting up an IMAP account there is the option for 'Custom Record-Level Sharing Let me choose which customer emails to share with other users.' Where and how do I choose which emails are shared?
Integrating Software License Server with Zoho CRM - Contacts vs. Leads?
Hello Zoho CRM Community, I'm working on an integration project between a software license server and the Zoho CRM solution. The goal is to capture trial user data from the license server and upsert it as records in Zoho CRM. In a subsequent step we will
Email Templates - HTML question
Hello, I am making a new quote template. I'm using the version of the template editor that lets you edit HTML, but it doesn't look like this one has "Add header" or "Add footer" options, so I need to do these in the HTML code. What I'm trying to do is
Bug: ZDK.Client.navigateTo() has recently stopped working for same page reloads.
Zoho - this urgently needs resolving. In order to reload the same "Page Details" page using Client Script, you should simply be able to call: ZDK.Client.navigateTo('record_detail', {module: $Page.module,record_id: $Page.record_id}); This has recently
trying to update data with deluge function
I'm trying to update a field trough a workflow with the following script. This script works fine as long as i use "save and execute" but as soon as I'm trying to use it in a workflow I get the following error: Data type of the argument of the function
How to create a link for the lead in a mail template
I build a mail template that we receive to alert us of a new business oportunity and i would like to put in the end a direct link for thar business oportunity in Zoho CRM. There is any way of building a link that merges part of the zoho Crm link and the
Overwhelmed by Real Estate Brokerage Zoho CRM Setup: Months of Frustration
Zoho's products are so flexible that I don't know where to begin. Despite having 2 technically savvy (coding experience) people working on this, we're feeling completely overwhelmed and frustrated with the months long setup process. Our Marketing Coordinator
Field Update for User field
I have added two user fields in CRM. I would like to process Field updates on these user fields, however, they do not show up in the dropdown list for Contacts. I did create these fields in Contacts. Any ideas why this doesn't appear in the dropdown list
Making calls/ receiving calls to personal phone?
Hello, just started using zoho recently and loving it so far. Just looking for a suggestion from someone who has experience with setting up the calling, this is what I need: - Making calls from zoho CRM dashboard (desktop computer) - Receiving calls,
Creating service reports in CRM - how to include images when using mobile app
Hello, I made a custom Timecards module related to our Deals module. We're a contracting business. For various reasons we decided tailoring the CRM for field service instead of using FSM would work best for us. One dual use of the Timecards module is
How to get emailos pulled up from Google email to the Zoho CRM
Hello Zoho Team, How to setup the emails from Google to get pulled up to Zoho CRM
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