Module formula field Output zero if one of the fields in the formula is blank
Hi All, Hoping this is an easy one for someone to answer, I have the following calculation in a formula field (${Products.Trade Price}-${Products.Wholesale Price}) This works fine but if the Wholesale Price is not set I need the output to be zero. At
Upserting several records at once
I am pushing data from Creator to CRM so it'd be nice to not waste API calls and just upsert several records at once as it seems to be possible according to https://www.zoho.com/crm/developer/docs/api/v7/upsert-records.html It says we can do up to 100
Zoho Form error: Update Record - Failed to push as the required 'Zoho CRM' field was empty.
I have a zoho form with crm integration. I send the form from the crm by clicking "Insert Template" -> "forms link" from the email editor. The link text that's inserted is in the format of https://forms.zohopublic.com/<myorg>/form/<formName>/formperma/<someID>?crm_entity_id=<contactId>
Kaizen #158 - How to effectively handle API calls to optimize API credits?
Hello everyone! Welcome back to another post in the Kaizen series! In this post, we will discuss a few strategies to handle API calls effectively and optimize your API credits. As you all know, your CRM edition comes with a set number of credits(this
Dynamic Maximum Subform row entries
Hey! We need to have Subforms that have a dynamic number of maximum row entries based on a field inside the record. Is that somehow possible?
Zoho Marketing Automation Cannot Sync Lookiup Fields
Hello all, It seems that Zoho MA cannot sync Lookup fields from the CRM. Can you confirm if this is the case? Is there a workaround? Do you know if Campaigns can sync with custom modules and also with Lookup field in the CRM? Thank you!
Zapier won't retrieve assignment rule
Hello there! We're trying to automate the process of sending the client info from a landing page (unbounce) to zoho crm. Everything seems to be working fine except for the assignment rule. It doesn't show up in the automation fields.
How to format API get request for Google Calendar connection?
I am brand new to API call scripts. I am a google Workspace user. I need to use the google calendar connection to get a list of calendar events with criteria (notably start or end date-times). Then I need to put them in zoho crm's Meetings module. This
Remove HTML Format - Deluge
Hello @all if you want to delete the HTML format from the text please follow the script. Data = "Text"; info Data..replaceAll("<(.|\n)*?>" , "").replaceAll(" " , " "); Apart from this if you require anything please let me know Thanks & Regards Piyush
How to associate a Contacts record with multiple Account records?
I googled to find a solution to this before posting the question here but am not sure if the information I came across is the latest one. I want to be able to associate a Contacts module record with multiple Account records. In my Accounts module, I have
Is it possible to customise the lead conversion page in Zoho CRM?
I am looking to add/remove some fields and permissions on the lead conversion page when you convert a lead. I can't seem to find any information on whether this is possible or not.
Email deliverability
Good morning, I would like to send newsletters via ZOHO and therefore want to take care about the DMARC topic, which i unfortunately have no Idea about it, can you help here? I attach the message I´ve received as well to this request. Looking forward
Function
I have a workflow made when a quote is edited the quote number will be copied to a text field Quote_number_ref in the deal that it is associated with. This is the function, it says successful in view usage but Deal field is never populated. Any ideas?
LinkedIn Sales Navigator extension not showing info in CRM (Lead/ contact file)
Hi all, I got the LinkedIn Sales Navigator extension installed and activated in CRM (still version 1) and my sales reps who hold an Advanced Sales nav license can't see anything in the lead file section. Apparently we have to update a "app package", but
Bulk Updates and Untouched Records
We have a field for the industry that the customer is in. Our initial upload of our database was done very poorly, and as a result we are forced to fix all kinds of things in the customer records. Right now, I need to add industries to a slew of companies.
How to Create a Report or List across Two Modules that allows for Mass Updating?
I'm trying to pull a list or report of all Contacts who meet a specific criteria from the Accounts module. I then want to mass update a Contact field for those Contacts in bulk. Basically, I want to find all Contacts who meet Contact Criteria 1 whose
Using Client Script to change Canvas ID
In my deals module, I have created two difference canvas. One for personal insurance and one for Commercial insurance. I have a field in Deals called "Customer Type" that is a drop down with two choices, "Commercial" and "Personal". I am trying to set
Remove Zoho tracking wrapper from CRM template emails
Hi All, We have URL redirect rules so that when certain links unique to a user/account are sent via Zoho templates, they should redirect to open the mobile app rather than web (mobile web is not supported). Because of the Zoho tracking wrapper that gets
Associate a Contact to a Campaign using deluge?
If I want to add one record to another related list, which zoho function do I use? zoho.updateRelatedRecord is not it I don't think. I simply want to take a "Contact" and associate it to a "Campaign" using deluge. Can anyone help? contactId = 5122008000000796037;
Attachments Rename
It would be great if you could rename, or make a copy of an attachment in the attachment area. Similiar to the del button.
Canvas assignment rule.
I was wondering is it possible to assign different Canvas to different detail record page base on a field. For example, I have a field called Steps. I would like to have Canvas 1 show when it’s step1 and Canvas 2 for step 2. The Canvas we have are WAY
Rich Text Editor adding extra paragraph tags
Hello, I believe a Rich Text field adds extra paragraph tags that show up as extra spaces when rendered in PDF via a template. See the template's output.. it does perfect at first but starting with the bullet points, it makes a lot of extra spaces: Here
Dynamically populating picklist using v7 API is throwing INVALID_DATA error
Hi, So basically, I've tried all sorts of solutions but to no avail. This is the error I kept on getting: { "code": "INVALID_DATA", "details": { "expected_data_type": "jsonobject" }, "message": "body", "status": "error" } And this is the object I'm passing
Zoho Campaigns Event timestamps do not propagate to Zoho CRM
We have integrated Zoho CRM and Zoho Campaigns. But when looking at Contact records, the Campaign event data is missing the actual timestamps: especially when a particular email was sent. They're not in the Campaigns related list, and the cannot be found
Convert a CRM dashboard into a presentation in just two clicks
Availability Release plan: This feature is being released in a phased manner for orgs in the supported editions and DCs. [Update | 16 Jan 2025] This feature has been released to all orgs in the supported editions and DCs. Editions: Enterprise edition
Converting multiple leads to the same account
In our marketing we have multiple leads for the same organisation. When we convert one to an account/contact is there any way to be able to convert all the other leads that have a matching company name to contacts in the original Account. Currently I
Zoho CRM Contact Form style in website
Hello, I am trying to embed the Contact Form from Zoho CRM into our existing WordPress website to replace our current contact form. The look on the website is not similar to the 'Preview' when I am setting up the form in the CRM, and I have limited html
Search records API returning 204
when using the search API for finding records, the response is 204 no content. I have tried two options of GET https://www.zohoapis.com/crm/v6/Contacts/search?criteria=Email:equals:robert...@...com https://www.zohoapis.com/crm/v6/Contacts/search?email=robert...@...com
Multi User Lookup field on the Zoho CRM iOS app.
Hello all! Hope you are all safe and sound. We have now brought in support for the Multi User Lookup field on the Zoho CRM mobile app. Below are the enhancements that are supported in this update: * Multi User Lookup field can be added through the
Zoho CRM built-in Email validation
Hello, We're trying to do email validation before submitting the data to Zoho CRM to prevent getting the INVALID_DATA error We're just wondering what's Zoho CRM's built-in email validation (in regex?) for the Email fields? Thank you
Toggle UI for Checkboxes
Hey, I would like to have the ability to set Checkboxes to look like toggles:
Simple Request : Insert record to CRM Custom Module via Deluge
I'm quite used to Deluge in Creator, however I can not get the simplest bit of code to work in the CRM. I have full admin access to the system and ensured and am running the script on the Administrator permissions which has access to everything. I have
Client script: checking for problems when calling a connection
Hi everyone! I'm writing a Client Script in which I need to use a Connection to call our custom ERP. I'm doing something like: var res = ZDK.Apps.CRM.Connections.invoke("myerp", "https://our.url/path", "POST", 1, parameters, headers); and it works, so
How to Capture Email Message ID After Workflow Email Notification?
Hello everyone, I have a workflow that triggers an email notification as an instant action. The email is sent successfully, but I need to capture the response (in JSON format) to store the message_id in a custom field for future reference. Is there a
Introducing Image Upload in Canvas
Dear All, Canvas lets you create or redesign your CRM interface beyond the traditional customization options available. You can design the record details page starting from a blank template or using the default template options available, add images,
Lead to Contact Conversion with multiple email address fields
We are a B2C business with a strong repeat cycle, and as such it's not uncommon for customers to use multiple email addresses with us. We have both our Contacts & Leads modules set up with 3 email fields. (Primary Email / Secondary Email / Historic Email)
How many contacts can a zoho Crm account hold? Account meaning accounts where we store contacts associating with the accounts.
Automatically fill in information in a quick create deal (opportunity) when a quote is made
Hello, I would like a help on how to automatically fill out information in the quick create Deal ( we call it opportunity) automatically from the quotes module. In my company, we usually start with creating a quote, then use the quick create option to create an opportunity. Some of the information comes from the quote that would be the same information as in the opportunity such as account name, amount (grand total of quote), currency, and sales office. Is there a way that this can be done?
Zoho CRM Community Digest - August 2024
Hello Everyone, This month, we've got a host of exciting updates to Zoho CRM, including early access to CRM for Everyone, the Beta release of ZDK CLI, the new Zoho CRM V7 API featuring advanced capabilities, and the ability to convert dashboards into
Zoho CRM Quotes for Different Volumes
Hello all, I am looking for some ideas or advice on how to configure products give pricing for the same product at different quantities A. Configure Products So here we are looking for ideas how to "configure products" without having to create a separate
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