Error sending replies/emails
Hello, Recently we're getting errors upon sending an email or replying to one. This is the error message that we get: ERROR_CODE :550, ERROR_CODE :135.84.80.217 is not allowed to send mail from Can you help me out please with a solution. Thank you.
Error while sending email from Zoho email account
Hello Zoho Suport, Hope you guys are doing well. I'm getting following error when I try to send the email: Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. The email in concern is: companyhub@zoho.com Please assist. Regards, Amol companyhub@zoho.com
Too many niggling issues that are not getting solved
Background: I have accounts on G-suite, self hosting, and Zoho. Of these, Zoho is the only one which has repeated issues: Even though in principle you support ActiveSync, we know that it works only from mobile, not Outlook on PC. So we are forced to use IMAP. Who knows when this will ever be fixed. Outlook (IMAP) on the front end deletes mail, same immediately syncs on the phone (AS), but web interface will take half hour before it shows the mails as deleted. Stock Android mail client keeps having
Hijacked by Spammers
My zoho account seems to have been hijacked by spammers... I’m repeatedly getting Delivery Status Notifications of undeliverable mail. The undeliverable e-mail has my zoho address as the sender, but they’re nothing that I sent; they’re to people I don’t know, and they’re for a weight-loss product. How do I stop these spammers from using my account?!!! David
E-mail not working
Hi, We can't send neither receive e-mails. Please check. Joelson B
Relaying disallowed
Hello i have tried several weeks to fix this problem. My domain name is www.classtmiepieces.se And my mail is jonathan@classtimepieces.se But i cant recieve emails, i can send them but not recieve the error i get is the following: Remote server returned an error -> 553 Relaying disallowed
Your outgoing mail is Blocked ?
It's been over 24hrs and still no response from support either.
Not possible to edit scheduled mail from OUTBOX folder
Hello, From about one week there is no possible to edit mails from outbox. When I click on EDIT button, only the new mail editing window opens. Before edition was possible, can you fix it?
Need help. Can send but not receive emails. Was working fine but not now
Cant receive emails but can send. Can someone help me with please.
I'm not receiving email
Eu uso o email do zoho já tem 2 meses. Hoje eu deixei de receber e-mails. Eu só posso enviar
Problems To send Emails
i try to send emails and the server send me this error the conection was interrumped Interrupted Enviar mensaje de correo electrónico de prueba: Se ha interrumpido la conexión con el servidor. Si el problema persiste, póngase en contacto con el administrador del servidor o con el proveedor de acceso a Internet (ISP).
Not getting some emails
Hello, I am not getting some emails. Is there a solution to this? I even sent myself an email using an Hotmail address and did not receive it.
Unable to Send or receive email
We are unable to send or receive emails. Is the system down? We need to be up and running asap
Unable to send/receive Emails
Hi, I have already posted this issue previously, Unfortunately none responded. I am posting again. I have one User, who is unable to send/receive any email since two days. However there are other users who are able to send/receive emails. What could be the problem. The email address in question is bancha@xxxxxxxxxx.com ( I am removing the domain name. I guess you should be able to get the domain easily) Thanks Ravi
Unable to send/recieve emails.
Hi, We are using zoho mail since a month or so. Everything is working fine till now. All of a sudden one of the user is unable to send/receive any email. This happened since morning. There is no error. Just the emails are not going to the recepient nor is he able to receive any emails.Others are able to send/receive emails. Could you pls help resolve... Thanks Ravi
Zoho Mail subscription renewal vs Workplace
Hi, Our Zoho Mail subscription is up for renewal and I understand that we can opt out of renewing as "Zoho Workplace" and retain the features / storage limits that we subscribe to with a plain and simple "Zoho Mail" subscription. This is what I remember reading in one of your blog posts when you introduced Zoho Workplace. In order to make a decision I looked specifically into Zoho Connect. I fully agree with a post by Corch in the Zoho Connect forum that "The wall feature might be good for teams,
User accounts not working
Dear Zoho I received notification re: SPF and MX settings in May. I addressed this at the time and have tested details - they are all correct according to the checking tools you recommend. The notifications are still there. I raised a 'ticket' at the time and have received no reply. I have not been able to use email since nor can any of the other users for my domain (relay error). We have a big project coming up on June 21st and have been unable to do anything we need to - this is seriously hampering
Incoming emails has been blocked
Help, I have this message in my webmail, Your Incoming has been blocked and the emails will not be fetched in your Zoho account and POP Accounts Click here to get unblocked. I try to unblock my account, but i get this message: You have reached the maximum self unblock limit within the past 24 hours. Please, I need my account working.
What happened to the sender's name when using the Compact view??
I just logged into Zoho Mail today and noticed the sender name is missing and replaced by a colored icon with initials. This is not good! I can't tell who sent any of the emails anymore.
Remove mail message icon
How do I remove that new message icon in the list of emails? It appeared there this morning.
Google image search for setting sender's icon
We now have two letter abbreviations for senders in Zoho Mail (like an icon), which is good. It'd be great to take it a step further and allow us to set the icons we want instead. Concrete example: I receive automated messages from my son's nursery with updates from the class. These emails are from "BH" now, which is OK, but I'd rather see the nursery's logo. Keep in mind I don't want to create a Contact, b/c these are from an automated email address. Ideally, I'd like to do a google image search
Delete old Templates?
Hi. I would like to know if there is some way to delete old email templates which I no longer need. I created a few which I was unhappy with, before I finally settled on a version I liked. If there is a way of deleting the old ones, I'd be keen to know what it is. Regards, Carl.
Incoming and Outgoing disabled
Kindly enabled incoming and outgoing for vic.kimondo@greignestates.com
Having to click on delete twice
This only started happening today, but when I'm reading an email and want to delete it, it used to go to trash immediately. Starting today, I'm having to click on the delete icon twice to get rid of it. I tried using the menu item instead, but it had the same behavior. Also, it happens on two different browsers. At work, I check my email on Chrome, while at home I use Opera. Has anybody else experienced this?
INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Verification failed
I can send emails but not receive them. Below is the error I get. Attached is a screenshot of how my domain is configured. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. richa@goaskviva.com INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Verification failed for <richa@goaskviva.com> No Such User Here Sender verify failed Received:from mail.zoho.com
Inbox display - address label/square color
Sorry if I'm not explaining this well, but I'm not even sure how to describe my question. In the email Inbox display, between the subject line & the button to toggle read/unread status, there is a colored square box representing the sender's address. Funny that I never noticed it before today (maybe it was just added), but the colored boxes give a rather annoying, 'cartoonish' appearance to the Inbox. Is there a way to get rid of the colored boxes and just show the sender's address (or even just
Unable to sync carddav
Hi, I have two accounts on Zoho, one I can sync via carddav to various clients, the other, this one, I cannot. I've copied URLs, made the email ID change, replaced the credentials with the right ones and the service returns a 401. Is there something I have to do to enable carddav on this domain/account? Thanks Alan
Incoming mail header
How do I hide mail headers in incoming mail? Thanks.
Outgoing mail going to spam folder
Hi Please see the header below for the mail that lands in the spam folder. Delivered-To: rowan@romoro.co.za
Received: by 10.64.128.167 with SMTP id np7csp649797ieb;
Thu, 3 Nov 2016 05:25:17 -0700 (PDT)
X-Received: by 10.237.34.240 with SMTP id q45mr7271162qtc.136.1478175917352;
Thu, 03 Nov 2016 05:25:17 -0700 (PDT)
Return-Path: <rowan@crossfitalberton.co.za>
Received: from sender163-mail.zoho.com (sender163-mail.zoho.com. [74.201.84.163])
by mx.google.com with ESMTPS id l18si3997380qta.85.2016.11.03.05.25.16
New Coloured letters
Hi how can I remove your new color coded letter ID on each e mail? It is so, frustrating to see it and of not benefit at all. Please advise
Unusual activity detected from this IP
Dear Zoho, My new IT Admin did not notice about the policy of time span delete / create user so we got the notice and disable us to create user again. Pls hellp us for this. Rdrs,
Unusual activity detected from this IP. Please try again after some time
Hello, I come across the error message in Control Panel. Unusual activity detected from this IP. Please try again after some time and i cannot create any more users We are Hr company . mostly job related emails
This domain is already associated
when i register an account and add my domain (calzadomoda.com) to my account,it is show some error " This domain is already associated". I am owner of this domain(calzadomoda.com).
2 Letter Sender Initials - how to get back to full senders name
I think there was a recent UI update that gives an Android like experience where it shows just 2 initials. How can i show the user name that sent the email. I find it really hard at a glance to see who sent me email - i have to hover over every block to see email address.
Inbox view - how to show name instead of initials
I'm not sure if i accidentally changed my view or there was an upgrade on zoho mail server but now all my folders only show the 2 digit initial of the email user instead of their display name. How do i go back to showing the display name and the 2 digit initial? Thx Ron
Crazy domains email verification
Hi I tried to verify my crazy domain's domain but not working. I tried both CNAME and TXT, but still it says it didn’t work. Please find my crazy domain's setting from attachment. Could you help me to solve this problem? Many thanks Qian
Email blocking problems ?
My email was blocked see below. Dear User, Mail Outgoing blocked. Reason :Mail rate exceeded limit However, we realize that this might have been unintentional. To unblock, please click here. Thanks, Zoho Mail Team How to solve this problem permanently. Help me zoho.......
Domain Renewal
Hi, It seems my domain (scopefreight.in) has expired. I did not notice this until now. I am not able to renew the domain via the domain control panel. Can you please assist me as soon as possible?
Mail Header
Hi, How can I hide the head of the incoming mail. I just want to see the post. Tnks.
Domain is already exist?
Hello, I really need your assistance for this problem. One of my former employee is not cooperative giving me access to Zoho Mail. I would like to change into new Zoho account but then the domain is already registered in another account that my former employee owned. But I have evidence to prove that I bought the domain and have access to the domain via domain registrar. I've attached some screenshot. How to solve this problem?
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