I received an error and i need it to be fixed to continue to contact customers..
"Unable to send message;Reason:554 5.1.8 Sender Address Blocked". That is the error i have gotten. Please help
Zoho Mail has the wrong link on https://home.zoho.com/home
I am here to report a problem about the Zoho Mail link on https://home.zoho.com/home the link needs to be changed from mail.zoho.com to zmail.zoho.com so if you could change that it would be great! Sincerely, Zoho user, James Johanningmeier (e-mail for contact jamesjohanningmeierjl@zoho.com) Thanks!
Super Adminstrator Unable to Add New Mail Account
I am trying to add a mail account. But I an error message. We have 5 users.
Unable to receive verification email from MailChimp
Hi, I have not been able to receive verification email from MailChimp to verify the domain. I have also raised a request on the same, but no response. -Renuka
Yet another mx record problems
mxtoolbox.com here shows the mx record of my domain (esofunsoed.org) as below: but the system has yet to recognize the change: could there be any solution for these kind of problems? or is it only me that are too hasty (although i tried it once yesterday and it doesn't show any progress so i deleted the mx records and re-create it just before posting this), thank you for your attention!
Email already exists
Hello, I have my email id as harshal@digidata.in. I am adding this as my mail id in control pannel but getting reply as Email already exists. Kindly help.
Zoho Email- More than 100 Sent Emails are missing from Sentbox and Inbox
Hello there, I am using a free account of Zoho Email from Jan'2015. This is free plan and associated with single domain name. Today April 2017, i was searching for some sent emails in Sentbox I saw that all emails before October 2016 was missing from sentbox and Inbox. I have never deleted a single email , because i keep it safe for future use. Also i do not use android app, so no excuse of being deleted from mobile. I have not archived them as well. Please check and return back by emails as i sent
Convert MBOX to PST format
If any of you is switching from Apple Mail to Outlook email client you can try an easy manual tricks to transfer your email messages and other mailbox content from MBOX file to Outlook PST format. You must try the manual trick before purchasing any tool. The manual trick is free, safe and as effective as a professional converter tool. You can read this blog post for detailed information:- Convert MBOX Emails into Outlook PST format.
Confusing result after contact import attempt.
I think the process was interrupted or something because I see ths..... Help pl0x, just started with Zoho last night and I am really loving it... want to get the migration away from Skynet over with asap. Google IS Skynet
Cannot send email anymore
Hi there, I'm sorry but I cannot send email anymore. I don't understand what's gonna on. All was right and correctly setuped on GMAIL. I'm still receiving my emails but cannot send anymore. When I'm trying I got : 554 5.1.8 Sender Address Blocked With my email contact euroffiliation.com Please can you tell me what is the problem and unlock my account. Thank you so much Liliana
Account acess blocked" Your account have too many concurrent active sessions, so access is blocked now "
Primaloptions.com is my business account used for taking orders from my website and communicating with customers. please unblock it as soon as possible. Primaloptions@zoho.com is the account blocked. I'm not sure why it has too many concurrent sessions or what causes them, but I NOW know where to delete the extra's (this account had 3). Feel free to delete all of them on primaloptions.com or let me and so I can, i have orders in progress and shipments missing we need to track. If I need to quit
Cannot receive email
Hello, I can send emails from my account fperalta@translingual.es, BUT I can NOT receive emails from other emails. I've configured MX in my hosting, also I've cheked it with mxtools and it appears to be fine. DKIM is validated. But I still have the problem, I CAN NOT receive emails. Please, may you help with this issue. This what the delivery notificaction says: This report relates to a message you sent with the following header fields: Message-id: <0A15F8F8-8C84-47E1-8799-97B7021F2C8C@icloud.com>
Mailer Error: DATA END command
We use a third party software to manage guests for our Vacation Rental business. Recently we have been getting the following error: Mailer Error: DATA END command failed: 553 Relaying disallowed as reservations@luxurypropertiesvr.com Mailer Error: data not accepted Any ideas what I need to adjust in Zoho to get this error to stop? Its interrupting the ability to communicate with guests efficiently. For your knowledge we use Streamline Vacation Rental Software as the third party. We typically have
Not receiving all emails
Hi there. I just set up my account, but are not receiving some emails. My gmail tests came through but not offical emails sent by google. I have double checked the addresses and they are definetly correct. Thankyou
Can't send messages
Hi, I can't seem to send messages from outlook which is configured for zoho mail. I also could not find your helpdesk, so I am posting my question here. I don't get an error message or anything; the mail just remains stuck in outbox. Best, Humza
Deleting a mail user when their subscription is paid in another service
I am trying to work out how to track down which service this user in mail is subscribed in so that I can delete them. How do I do this?
How to convert ost to pst?
I have ost file, I want to convert ost file into pst format. Size 3gb. Can anyone suggest me how to convert ost file to pst format? Thanks
The data you have entered already exists - Domains adding problem
Hello, as for my online shop platform owener recommendet zoho mail i've register, get thought usual steps, but find myself blocked cause i coudnt confirm my domain with none of the 3 methods so ive contacted the platform and they asked for the cname data so then can do it for me. So i log back in zoho/mail, but i find no record of the domain added, looking for the verification page again, so i try to add it again and i got the following error "The data you have entered already exists" the domain
outgoing mail blocked
Who can i do to unblock the account?
MULTIPLE Zoho Mail accounts disabled
Hello, I have been trying to sign into our main Zoho mail account, info@theaoks.gq, and for some reason the system is telling me it is disabled. I was able to login earlier today. Upon further investigation, I discovered that some others in our organization had their accounts disabled too: adaeze.ibeanu@theaoks.gq bel.orinda@theaoks.gq matthew.atisa@theaoks.gq mongina.omundi@theaoks.gq I sent an email to zoho mail support on Tuesday and still have not received an answer! We really need access to
Could someone possibly unblock my outgoing mail please? Thanks
Hello, My email is blocked, I was sending mail to a list of my volunteers yesterday, could you unblock please? Its batlas@batconservationireland.org Many thanks
Mail rate exceeded limit
my email id is logistics1@sarafstone.com. I am getting following error. How to solve it ? An unknown error has occurred. Subject 'Kindly provide us booking for Mundra To Dublin port/Inv. no. 1718/008///2*20/Shipper- Saraf Natural Stone' Server Error: 550 Server Response: 550 5.4.6 Mail rate exceeded limit Server: 'smtp.zoho.com' Windows Live Mail Error ID: 0x800CCC69 Protocol: SMTP Port: 465 Secure(SSL): Yes
Unusual activity detected from this IP. Please try again after some time.
Could not able to create new email account due to the following error Unusual activity detected from this IP. Please try again after some time.
Tried everything can not receive emails.
Hi, Everything seems to be pointing to the right spot and is configured. I keep getting Your message wasn't delivered to info@laughthedaysaway.com because the address couldn't be found. Check for typos or unnecessary spaces and try again. That is the right spelling and it should be all ok. Any help would be appreciated!
Verification request: are these MX records correct for names.co.uk domain?
Hello, Is it possible for someone to view the attached screenshot of my names.co.uk DNS settings screen and have someone at Zoho verify that it is all correct? Domain is: mkunazini.co.uk I have been using Zoho for some years with no problems, but recently was told that not all the MX records were pointing to Zoho. Then it seemed I was not receiving e-mails at all suddenly, so I then changed the MX records according to the guide, and added SPF and DKIM as well. Rather than wait the 24-48 hours to
mx2.zoho.com: "Reverse DNS does not match SMTP Banner"
I've run my domain through mxtoolbox and get the following warning, smtp mx2.zoho.com warning "Reverse DNS does not match SMTP Banner" I know it's only a warning and is not a problem but lots of people on here have already asked for it to be resolved so it is important to people. I'm very keen for the warning to be resolved. Regards.
Disable auto-correct function.
Guys, is there a way to disable the auto-correction feature? It's really a pain. I write in spanish and I get corrections like: envíos for envois automático for automatic And it is annoyingly insistent in making the change. If I backspace, correct and space again, it would still insist in changing the word. If it can't be turned off by the user, I'd suggest you just disable it in general. Seriously, it bothers more than it helps whatever the language. Even when I need to write in English.
How can I recover my deleted emails starting from last week Friday ?
How can I recover my deleted emails starting from last week Friday ?
Could someone unblock some sessions so I can get back into my account? Please?
It's Clintdear@zoho.com I'm really in a jam here... Thank you in advance.
Zoho mail on iphone
I have been using Zoho mail on the Iphone mail app, setup as an imap account. I would like the app to give me a notification, when I recieve an e-mail. But right know, the e-mails does not show up in the iphone mail app, unless I do a manual update. I dont have this problem with imap accounts from eg. gmail.
Sending failed;Reason:554 5.1.8 Sender Address Blocked
I am unable to send emails. I am getting this error "Sending failed; Reason:554 5.1.8 Sender Address Blocked " Kindly help me. Address is sales@grapheneinfosoft.com Thanks and regards
Not able to access the admin mail
For the domain neetfortn.in the parent or admin email id is webadmin@neetfortn.in. Using this we created one user id address by name contentteam@neetfortn.in. We are able to access contentteam@neetfortn.in but not the main email id webadmin@neetfortn.in. I understand the controlpanel has to be accessed from this id but am not able to access the same. The error message I receive is Invalid mail address. Please check and do the needful. Thanks Contentteam@neetfortn.in
Account not active
I can’t get into my account: edina.comercial@royalgreendesign.com. You could see what the problem is? I send attached the screenshots. Thank you
spf configured
dear we not configured spf please help
Unable to configure email address on my iOS device
Hi, After successfully adding one zoho email to my iOS mail, I am unable to add a second. I am following all the same steps and have entered my password properly. But each time I try it says {mysite} is unavailable. I am able to log in to the web mail with no problem. Any thoughts?
Free plan storage question
Hi, I want to migrate one of my clients onto Zoho. They are only two users so I think the free plan is sufficient for them now as they are a new startup company. My question is the 5gb storage is that per user? Thanks Bobby
DNS settings reset for domain
Dear ZOHO: I have been forced to transfer my domain registration agent because the old one is closing down. My e-mail for this domain is hosted on ZOHO, but since the transfer I've been having all sorts of problems sending and receiving. I posted a query with the new agent, and was told DNS settings are routinely reset when transfers take place. I suspect this has wiped out the MX records for my domain. I tried e-mailing ZOHO to ask for help, but either the enquiry didn't getting through, or the
My email account is blocked or hacked - please help!
Hi, Every time I try to login i get the message - Access Blocked We are sorry. Your account have too many concurrent active sessions, so access is blocked now. Please contact support@zohoaccounts.com. Have I been hacked, or is a fault of Zoho? Please help I urgently need access.
Multi-recipient addresses
Hi, Zoho is great, thank you! Why doesn't zoho offer "multi-recipient addresses"? You know, where you sent up addresses that are "forward only" and typically are forwarded to multiple addresses. In my experience, most email providers offer multi-recipient addresses. Thanks, Bruce
The Server could not be connected...
Hello, I've started getting the following message today: "The Server could not be connected. Check whether the Server is available to connect in the given name and port number." We have not changed anything so are not sure what is causing the problem.
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