Account blocked
Hello, i need to unlock my account, this is the message that appears Your Incoming has been blocked and the emails will not be fetched in your Zoho account and POP Accounts Click here to get unblocked
Cannot get Mail to work for domain, MX records are setup correctly
Hello, I setup ZOHO for the domain: prestigeandclassicweddingcars.co.uk I did this last Friday (11th) and all the DNS changes have been made and taken full effect. As you can see from the above, the MX records are setup correctly. I also have the correct SPF record: v=spf1 mx a include:zoho.com -all I have set other domains up using ZOHO and have not encountered this issue. I cannot setup email in my email client and if I email an address I have created in the ZOHO account, I get this error: This
Access zoho mail account in Gmail
Hi! I trying setup zoho mail account to open in gmail account but returning this error: Connection timed out: There may be a problem with the settings you added. Please contact your other email provider to verify the correct server name and port. Is this possible to do it? blockable?
SEARCH function not working
hi, i am new to zoho - love it! however, the search function for my email is not working. i tried to search for an email that i just sent as a test and it didn't pull up and emails. am i doing something wrong? thanks guy_salad
Unusual user creation activity detected from this IP.
Any support online now? Can help me fix error "Unusual user creation activity detected from this IP." I need create user for my company now :( "
my zoho email account not receiving my php form mail hosted in linode
i've a server running lamp and hosted in linode, i've upload a form mail to test to send a email sent to myacccount@mydomain.com (hosted in zoho) but not received, at the same time i can recevied the email from gmail, any ideas?
Outgoing mail blocked
Hello, My outgoing mail is blocked (Reason: Unknown). How can I unblock my outgoing mail? Cheers, Robert
mail sending is blocked
Dear concerned My email account tom_wang@wewell.hk is blocked. It display sending mail function is blocked. I have upgraded into a paid version with one-year subscription . but the same error remains. Pls kindly help fix it. It's urgent, Thanks.
IMAP blocked due to number of connections, waited and still can't get in
My email is blocked and I can't sign in via Thunderbird or on my Android device. Can someone please help me to get unlocked?
attached picture say it all !
I had purchased/registered just the domain name with GoDaddy. NO site builder or hosting from them. I have added CX records in godaddy cpanel as per zoho help documentation, like zmverify...etc., 30 minutes i allowed for things to settle down. Still NOT working. Help please --Alex
"Undelivered Mail Returned to Sender" Error
Hi, How do I rectify the following errors? This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. pitch@rafters.asia INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Verification failed for <keenmeng.lew@erfocus.com> No Such User Here Sender verify failed Best regards, km
Undelivered Mail Returned to Sender
We get and error delivering to this email, we just switched to Zoho a few weeks ago, and this was never an issue with our previous email client. What is the problem here?
Can't validate for 1and1 settings
Hi, I'm trying to connect to 1and1 hosting, but I don't understand what happen. In the attach, the settings images for 1and1. Thansk for help!
Not able to receive emails
I am able to send emails. But not able to receive any emails. No error message feedback to sender. email address is nelson@derenoinc.com. Could you please help? Thanks in advance!
zoho IMAP + outlook keeps my mails on unread
Hi zoho, I use zoho mail, and watch my mail in a mail program Outlook 2013. I use IMAP to sync the outlook folders with the zoho folders. However, everytime I read a mail in my outlook, it becomes read, but after the next sync, it becomes read again. This especially happens when I select a folder in my outlook and select 'Mark all as read'. If I don't go to another mailbox within 30 seconds, it will automatically mark those mails as unread. This is very annoying off course. What could be the problem?
Incomming Mails is block
I count on the free plan, I block by mistake the users of my plan, but I can not receive incoming emails. o.obandoh@chucascargosac.com mpelayoa@chucascargosac.com achucasv@chucascargosac.com ecaldas@chucascargosac.com maguirrer@chucascargosac.com mary.lescano@chucascargosac.com
I Cant able to delete the account can you assist or can you delete this account
I Created the Zoho account to this mail id and I deactivated it later but now I cant able to activate form this mail id vinod@vivacomm.co.in please can you help on this. Can you delete the name of the person : Vinod Chandrasekar zoho id
Problem on subscription
Brazil added a new digit "9" in front of all mobile numbers... Now i cant create a new account! Returns an error when i set my mobile...
MX Records Notification
Did you send me this--or is it a spoof. I haven't changed a thing since I set up the account in 2014. Why would this happen now? Is someone tampering with my e-mail? I don't understand what I am supposed to do. .......... You are receiving the alert, as the domain xxxxxx.com added in Zoho for email hosting, has some of the records not pointing to Zoho, even though the domain is still hosted with Zoho. As an implication, the users may intermittently face issues when sending/ receiving emails in
ActiveSync not sending e-mail in Outlook 2016 for Windows
Hi Team, I have a microsoft 365 subscription and the office was updated to the 2016 version. After this update I cannot send e-mails through my Zoho Exchange ActiveSync account, the e-mail is stuck in the outbox folder. The other gmail account that I have is working fine. Can you pls help? Thank You, Carlos
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
not able to send email via outlook or webmail, kindly unblock the id its vp@bnimakarios.com
problem add domain
Hello, I created an account here and I tried to add domain phatpandastore.com as a free plan but I am getting this error: * This Domain is not supported or is already registered with Zoho. Maybe I made a mistake when I initially created the account. Can you please asociate this domain to our account or delete it? The domain is ours. Best regards
Difference between mail account size and usage limit
Hi, We have and professional account and we notice something that's a little confusing. There's an account which has about: 386MB on Account Size (Settings > Mail Accounts). But when admin goes to usage it shows: 78% of 5120MB (Control Panel > Mail Accounts > user@domain) What the difference between this numbers (Size and Usage)? Why size changes for each account? Thanks! Best Regards Anderson Costa
Incoming Mails has been blocked
Dear Zoho Team, Our mail Id's registered with Zoho (azhar@scopefreight.in, faizal.ma@scopefreight.in, info@scopefreight.in, sea@scopefreight.in, air@scopefreight.in) are being blocked from incoming mails, we were not able to receive mail for the past two days, but we send mails from the above said Id's without interruption. Kindly arrange to solve the issue and enable us to receive mails at the earliest. Tks, Azhar
please unblock my outbox
Hi , Please unblock my outbox.I tried to send an invitation for an event to my partners and now I cannot send any email. Thank you a lot for support ! Adrian
Outbox Locked
Please unlock my outbox. I have no clue why it closed on me. I cannot send any emails at all. Dave@pineapplecapitalgroup.com User ID: 313967160
Unable to add alias address
Hi, I'm unable toa dd alias address, nothing will work??? Please help.
I can't receive mails
Hi, I have successfully set up Zoho Mail using my own URL p-community.com I can send out emails, but i can't receive any emails I have just checked my MX records and they are all set correctly but I am still not receiving any mail. All my other accounts at the same domain send and receive mails without any problems. Recipient address: mai@p-community.com Regards, Mai
Undelivered mail returned to sender
In the last hour, I have received 650 undelivered mail returned to sender emails for mail that I did not send. Can anybody help? The emails are still flooding in and if this continues, I will have thousands by morning. Have I been hacked? This is the message I am getting: This is the mail system at host zmmta301.webmail.cra.eircom.net. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance, please send mail to
Error "SMTP Error: Could not connect to SMTP host." using PhpMailer
my code is: try { $mail = new PHPMailer(true); $mail->IsSMTP(); $mail->Host = 'smtp.zoho.com'; $mail->SMTPAuth = true; $mail->Port = 465; $mail->SMTPSecure = 'ssl'; $mail->Username = '...'; $mail->Password = '...'; $mail->SetFrom('...', '...'); $mail->AddReplyTo('...', '...'); $mail->Subject = '...'; $mail->AddAddress($email, $apelido); $mail->MsgHTML($html); $mail->Send(); }catch (phpmailerException $ex) { echo $ex->errorMessage(); } can any one help me? thanks!
delivery failure of incoming email
One of our major clients just informed us that their email to us was rejected. We have received their emails before and I need to know that this is not happening to other clients and will not continue for them. Thank you for the help. Below is the information they sent us. Delivery has failed to these recipients or groups: A problem occurred during the delivery of this message to this e-mail address. Try sending this message again. If the problem continues, please contact your helpdesk. The following
Getting 550 5.7.1 Access Denied error when sending to @ucdavis.edu
Whenever I send emails from my Zoho email I get an undeliverable email back with the error code 550 5.7.1 Access Denied. What am I doing wrong it works everywhere else. I set up a domain key and SPF record.
Error 550 5.7.1
I get an error 550 5.7.1 Access Denied error when I send emails to particular donains namely @ucdavis.edu. any ideas why?
Error Code 550 5.7.1 whe sent to certain addresses
My company needs to send emails to *@ucdavis.edu but i get a 550 5.7.1 Access Denied error when sent to that domain. Is there anything I can do?
Please Unblock My Outgoing Email
I can't send or receive any email. I got this popup saying my email is being block. But when I click to unblock, it doesn't do anything, only ask me to contact support via email. How can I email support if I can't send any email. Please help me. Cheers
Block account
Dear, My account alejandro.acevedo@latapadeproust.com was blocked. Could you please unblock it? We need it for work
Problem in accessing mailbox
Dear support, I use a domain thaicraft.org with setting up many mailboxes a few months ago. I just found a problem that one of my mailbox can't access. I try to login to info@thaicraft.org, but it always login to kannika@thaicraft.org mailbox. If I try to login kannika@thaicraft.org, it can login and work properly. I don't know why. It has no reason to occur this. Please urgently investigate. Thank you.
Zoho Mail - Cannot attach photos but can insert photos
This problem started yesterday. I am not sure if it only affected me. Basically, I cannot attach photos. But I still can insert photos. Please help me to solve this problem. Thanks!
Account temporarily blocked for IMAP use for several days now
I had to recently upgrade my storage, and after this i keep on getting notifications in my outlook saying the above. Emails come very late in batches to my phone as well. Can anyone fix this please.
IMAP connection blocked
Hi, Today I start to recieve a message in my outlook that said my IMAP connection was blocked because I excced the simultanious connections. I stop receiveing my emails, can some one help me to know how solve this problem? Thanks,
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