Forgot admin details
Hi Zoho, I forgot my admin details for *@campaignindonesia.com. Can you give me the admin email? Thank you
REFUND policy
Dear Sir, I was not satisfied with the Zoho Mail premium plan and so I downgraded to the Free plan and I want my money back as per your refund policy. Moreover, the premium plan was all out of a mistake I didn't wanted to go for it. Kindly provide support. Zoho Mail ID for which premium plan was chosen is kaustubh1995@gmail.com and the effective website is www.gssjaipur.in. Subscription id is : RPS105758000013305217. Thanks.
Added domain and email to Whitelist - still going in SPAM, please help!
I have added domain and email to White-list however they are still going in spam. I also tried it with filers, set it so that if it's from this sender then move to inbox - but this doesn't help either. Any help would be highly appreciated!
Isuue while incoming messages
I have trried several times but I cant receive emails )with my domain
Sending mail through php mail or smtp
Hello, I have an invision power board that requires members to validate their accounts through the email they used to register, but for some reason it's not sending out the mail to users. Is this not possible, or am I missing something? Thanks
Unable to send email from php to account in zoho
I am using the below code to send email having an attachment , but mails are not being received in Zoho account . The code works fine as I am able to receive mails in gmail though its going to spam folder $output = '<h1>Thanks for your file and message!</h1>'; //Set the form flag to no display (cheap way!) $flags = 'style="display:none;"'; //Deal with the email $to = 'ashokbugude@gmail.com'; $subject = 'a file for you'; $msg = strip_tags($_POST['message']);
Simultaneous IMAP connections
Hi support, Am getting the following error message Microsoft Office Outlook --------------------------- Your IMAP server wants to alert you to the following: Your account is temporarily blocked for IMAP use. This may happen if you exceed the maximum number of simultaneous IMAP connections allowed. Kindly try after some time. --------------------------- Can someone pls look into this and fix? I only use email on my laptop and phone so not sure why I am getting this message. --Rajiv
no SMTP service and no reply to inquiries?
We are trying to use your service within our registered domain @expert.kiev.ua however your mailing system still proves to work really unsatisfactory; for example none of our 23 users can send ANY emails for so many hours - we get the error below: > 31.10.2016, 17:13:52: SEND - sending mail message(s) - 1 message(s) in queue > 31.10.2016, 17:13:52: SEND - Connecting to SMTP server smtp.zoho.com on port 465 > !31.10.2016, 17:14:13: SEND - Could not connect to the server. I'm afraid
Unblock the email!!!
This is very unprofessional by ZOHO. For 24 hours I haven't been able to send group emails to our organisations' stakeholders due mail rate exceed limit. No notification beforehand, the least you could do is to inform that such thing is coming and what the limit is. I have even paid USD 6 to join your "campaign" program to see if this solves the matter, but not. I cannot even send email to "Vipin Karumathil" <vipin.k@zohocorp.com> who is supposed to be my campaign manager. Please unblock european@hockeyclubs.eu
Problem in downloading all mails in webmail to outlook
We have properly configured our zoho mail account with outlook. But all the mails in webmail can't be seen in outlook inbox. (oldest emails are not downloaded properly ). We kept the outlook open to download all the mails for days, but still some are missing. Please tell us to download all the mails in webmail to outlook inbox. Thanks
Unable to send message;Reason:554 5.1.8 Sender Address Blocked problem
Dear Zoho Support Team, I can't send email by Unable to send message;Reason:554 5.1.8 Sender Address Blocked problem. Can you kindly help me to unblock my email at care@pacewalk.com yet. Thank you very much for your help. Best regards Shekhar Jain
issues with email hacking?
Started noticing last night that my zoho email was sending tons of "mailer-daemons" back to my email, for something I didn't send. Is it easy for people to hack the zoho email? Am I at risk whenever I check email, even if by phone, even if I have my password saved rather than having to put it in each time? For this time, do I just need to change my password?
553 Relaying disallowed
Your message did not reach some or all of the intended recipients. Subject: test Sent: 03-11-2016 17:04 The following recipient(s) cannot be reached: 'akib09@gmai.com' on 03-11-2016 17:04 553 Relaying disallowed as "Soma Rai" <soma@associatesadv.com>
Lost verification code
Hi, I accidentally deleted my ZB******* unique code from my DNS manager; could you please sent it to me again please?
Incomming Mails is block
I count on the free plan, I block by mistake the users of my plan, but I can not receive incoming emails. o.obandoh@chucascargosac.com mpelayoa@chucascargosac.com achucasv@chucascargosac.com ecaldas@chucascargosac.com maguirrer@chucascargosac.com mary.lescano@chucascargosac.com
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hello, I've been facing difficulties with sending emails from my account: sale@etnoart-cafe.com. Can I pease ask for your support and help with solving this issue? Thank you in advance. Kind regards Etno Art cafe
My Website Emails are not being received by the group
My Website mycountrytown.com does not send emails to support@mycountrytown.com When I try with another email service they work so it must be being bounced at the server. I have added the SPF record as described in another call and still nothing. Thanks
Não estou recebendo ou enviando email
As demais contas do domínio estão ok. Mas a conta contato@coollabore.com.br não está enviado ou recebendo email! E a mensagem de erro é essa: Não foi possível enviar a mensagem;Razão:554 5.1.8 Endereço do remetente bloqueado Aguardo liberação.
Not able to receive emails on Zoho despite MX config
Hi Guys, I have a domain westspark.com on go Daddy. I have configured the zoho email as directed in the instructions. I have even added the MX records, CNAME records in go Daddy under domain management. It has been more than 24 hours as well. I am able to send emails from Zoho to any email id, but not able to receive any emails to Zoho email id. Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain westspark.com by smtp.secureserver.net.
Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit
This has been going on since early morning CET, I can not send any email due to "Mail rate exceed limit". You must unblock this immediately, from european@hockeyclubs.eu URGENT!!!! You are sending "unblock" messages but they don't help!!!!!
Delete a personal Zoho Acct
G'day, All I want is to delete my personal zoho account. How do I go about doing this? Anyone? Thanks.
Sharing a mailbox?
Hello, Is there anyway to create a shared mailbox and then individual users can reply to email that are sent to this shared email address? For example I'd like to have info@domain.com email address to be shared by user1@domain.com and user2@domain.com When one of the users reply to an email that was sent to info email address then the other user should be able to see that another user is already typing a reply or already sent a reply for this email (that was sent to info email address). Is this
Before i can enter my mail it ask's for my mobile number & password?
Hi, Before i can enter my mail, it ask's for my mobile number and password? I tried the password for my google account, and it is from that account i have signup to Zoho, but that will not work. I do actually have no idea of which password there is referring too here. Anybody knows what password it is asking for?
can not send email to sales@keentop.com.hk
We can not send email to this email address - sales@keentop.com.hk, Is it blocked / blacklist by system ? We received the auto message as below when sent out - This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. sales@keentop.com.hk, ERROR_CODE :500, ERROR_CODE :5.5.1 Command unrecognized: "" Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1478161369515211.9331461213909;
responsecode 421, 4.7.0 temporarily deferred
Hi, We are getting a warning mail from mailer-daemon@mail.zoho.com. We are trying to send mail to geetha@design-infinity.com. Please check the issue. Here are the details: From: mailer-daemon@mail.zoho.com Sent: Thursday, November 10, 2016 09:24 To: vd@jbbsgroup.com Subject: Mail Delivery Status Notification (Delay) This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Wed, 09 Nov
Not receiving incoming mails
When tried to send the zohomail from gmail, got following: "Delivery to the following recipient failed permanently: vasu@ngenadvisors.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain ngenadvisors.com by smtp.secureserver.net. [68.178.213.203]. The error that the other server returned was: 550 5.1.1 <vasu@ngenadvisors.com> Recipient not found. <http://x.co/irbounce> ----- Original message ----- DKIM-Signature:
All of my outgoing recurrent emails are getting this error: Bounced email with ResponseCode 421 (Read timed out)
hi. since last week all of my scheduled and recurrent emails arent getting send out. and they bounce back with this error: Bounced email with ResponseCode 421 (Read timed out) what can i do? please help! tanks
cannot send mails to email addresses with particular domain
Hi, There is one email account that we cannot send mails to any of the email addresses created under smrosen.com,au domain name. Strange thing is all the other email accounts created under our account can send mails to smrosen.com.au without a problem. We checked there was no any blocking being added from the smrosen.com.au mail server too. We get this error every time we send the mails ------------------------------------ ============ Forwarded message ============ From :mailer-daemon@mail.zoho.com
Can't receive emails
Hi, I just opened an account. I can send emails but can't receive. I've reviewed the instructions re MX configuration and can't figure out what I've done wrong. Grateful if someone could help ASAP. Technical details of permanent failure: DNS Error: 124284296 DNS type 'mx' lookup of lareoneartisans.com responded with code NXDOMAIN Domain name not found: lareoneartisans.com
Can't Connect IMAP
Outlook unable to sync with Zoho...saying unable to connect to server.
Can not send but can receive email.
So I've been trying to send a copy of my latest pay slip to my accountant but it never gets through. He sent me a copy of his email address to me, just to make sure I had the address right. So I can receive emails, just not send them. Anyone got any ideas on why this is?
Unable to send message;
Hi, I've been using Zoho Mail for about a year. Everything went smoothly until about a week ago. For some reason, I get this error message when attempting to send an email: "Unable to send message;" Nothing else is specified. Has anyone had a similar issue? I've attached screenshots of some settings in case that helps narrow down the problem Cheers, -Greg
I receveid this message when i try to setup IMAP on Outlook
I receveid this message when i try to setup IMAP on Outlook Your IMAP server wants to alert you to the following: Your account is temporarily blocked for IMAP use. This may happen if you exceed the maximum number of simultaneous IMAP connections allowed. Kindly try after some time. How can i solve this problem
Mail account blocked
Hi There, please remove the block on our mail account. We are not able to send a single mail right now, can you please explain the reason for this ? The adress is: contact@firmaodpoverenja.com Thank you !
User list
I am trying to set up a new user but it keeps saying that this user is already set up in the system however the user is not appearing in the list of users Robert
Zoho email to university emails: ERROR_CODE :550, ERROR_CODE :5.7.1 74.201.84.163 issue
Hello, I'm having this error when I send Zoho email to a university email. When I send the same message via other email accounts, I don't have this problem. ERROR_CODE :550, ERROR_CODE :5.7.1 74.201.84.163 explicitly prohibited from sending mail for this domainby sender's published policy I'm new to using Zoho Mail; does the highlighted portion mean that the school's email is denying specifically Zoho emails? Thanks! -Lily
Can send e-mail, not receiving . . . MXToolBox is saying "Reverse DNS does not match SMTP Banner"
Hello . . . I recently configured Zoho mail to be my e-mail client. The send appears to be working, I sent several e-mails and they all arrived to the correct addresses. However e-mails sent to me are still going to my old Outlook account. My domain is hosted with GoDaddy, I've configured the MX records per the instructions and used MXToolBox to verify. There is one error message that reads for SMTP "Reverse DNS does not match SMTP Banner". Is that the problem and, if so, how do I fix it?
Mail Outgoing Blocked
Hello, please remove the block on my mail account. It said it was blocked for a security precaution. I haven't been able to send mail for days, and I have emailed support 3 times. Please remove the block ASAP. The address is: admin [at] gamepredict [dot] us
No email received !!
Only internal emails under same domain can be received, other clients emails can't be received. Both outlook & online portal. Urgent, please help!!!!
DKIM
Hello I've correctly set the DNS for DKIM and http://dkimcore.org/c/keycheck verifies as a good key. But the Zoho Mail Setup fails to verify it. It appears that the Zoho Mail Setup does not properly handle multiple strings. Can this problem be confirmed and a fix issued as it is normal practice for long TXT entries to be multi-string. Otherwise please advise how to continue with setting this up. TIA.
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