I need help please
My emails have been blocked, and we need to send emails. hola@masiacanviver.com Can you unblock it? Why is it blocked? No se puede conectar al servidor SMTP:smtpout.mail.zoho.com Motivo: falló la autenticación:554 5.1.8 Sender Address Blocked Can you help me? Thanks Rosa ( [ID.)1111489071092]
Changing Name to be seen by recipient
Hi, How do you change the name of your email which is can be seen by the recipient? For example: Joe Liz < (how do you change this name?) joeliz@joeliz.com I don't know how to change the name for group email and support email. I know how to change only for people. Thanks, Shane
Acount blocked
Help! my acoun: "facturacion@calzadogala.com" are blocked and i don't know why.... somebody can helpme!?
Spam, Spam and more Spam
OMG I get hundreds of Spam emails every since moving my mail to Zoho. Isn't there a Spam Filter on the Zoho Servers? Do I have to do anything to enable it? I"m only allowed 50 emails per hour and they are all used by Spam then my regular mail gets blocked!!!
I Can't add my .xyz domain to zoho mail, please help me!!!
My Domain: vuongcongminh.xyz Buy on: Z.com I'm trying to use Zoho Mail on my .xyz domain but it gives an error saying it is a free domain BUT .xyz is NOT FREE. Please help. Thanks Very Much!!!
Add my .xyz domain...
please, could they add millermella.xyz to the exclusion list?
can not add .xyz domain to zoho mail
i delete my old domain and tried to change another domain for this account. My old domain is yuwenzhu.xyz and now when i try to add stevenz.xyz to this account, it told me can not add a free .tk .cf .mldomain to this account. This is very urgent..
.xyz Domain
Hi, I can not add my domain thisisdigital.xyz, please help me? Best!
Some mails are missed
Hi: we have a free account with 4 users. Today we are going to subscribe into the standar 10gb plan be cause we need support and because we are very happy with the service. But since two days ago, we are getting some problems because we are not receiving all the mails. We have an online shop and when we have a purchase we must receive a confirmation email. But now we are not receiving this mails of our web system (it delivers correctly into another emails accounts like hotmail). Besides, the receiving
Not getting any Email
I have not been able to get email for almost 2 days now I have not changed any settings and i am using zoho servers for mail This needs to be fixed asap as i have checked all and i should be able to send email to my zoho account but it never gets there and i also got a lot of other people to send email and non of those got to me as well can you please fix
mx18.antispamcloud.com.
Hi A client sents me emails and he receives a warning and i dont get the email. After a few hours, i get the email. The email the cliente receives points to him this, among other things: Can anyone explain what is the issue here? This message was created automatically by mail delivery software. A message that you sent has not yet been delivered to one or more of its recipients after more than 24 hours on the queue on mx18.antispamcloud.com.
problem receiving email with attachments from google
Delivery to the following recipient failed permanently: info@lilroy.org (Zoho Email) Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain lilroy.org by mx.zoho.com. [74.201.155.125]. The error that the other server returned was: 554 5.2.3 MailPolicy violation Error delivering to mailboxes
Non working INCOMING Email
Ok this is getting beyond a joke i can not get email from any outside servers you guys sent a test email from a gmail account and claimed it was sent ok but it was not as i never got it also i emailed you guys with server report from other servers stating Remote host closed connection in response to initial connection Please read the email to see why i am not getting any emails this is now Day 3 and no email!
Outgoing email blocked for one of our users
Hi, One of our user "no_reply@advokit.in" is experiencing "outgoing mail disabled" from last 2 days. Probably his daily usage has exceeded(not sure why it was disabled). I was under the assumption that it will be enabled the next day but in vain. Could you please help me in enabling that feature as its affecting our transactions.
Emails with Docx attachments STILL not being received
I am consistently not receiving emails with small docx attachments. The others came through after 8 hours yesterday, still waiting emails for today, 2 hours so far... Still cannot contact support directly via the form. Where is the QA on this platform?
Can't receive email
Dear Zoho! Two day ago when i using domain uncle-bills.vn through mail.zoho.com i can't receive any mail from outside Pls check for this problem. Thank you!
Rejected e-mails
Hi, Since about 40 hours no e-mails are coming through to my zoho e-mail account. Customers have reached my on phone asking why their e-mails are rejected. Please solve this ASAP! Domain name is bundling.se. Thanks in advance, Christian Fickler
how to export the contacts from Zoho Accounts
I try to export all the contacts to a csv file from Zoho Accounts. I cant, instead i can able to export contacts only from selecting the columns list. Can i get an option to export ALL contacts one at once. prasanna.
Mail Outgoing blocked
Please unblock facturacion@retryver.com.mx thanks
STILL NOT SORTED -why don't Zoho sort out their customer issues???????
i have not been able to send emails for over 48 hours, this has cost me over £2k worth of loss of business, thank you zoho
Incoming Mail Issues
Dear Support, We are missing tons of emails over the last 3 days, and the very decency of at least replying to previous tickets doesn't exist. There is no info mailer to notify customers of ongoing issues. We have to learn from your forums on your ongoing issues. Being in the Telecom/ICT industry ourselves I have to say you have an pretty lame duck DDOS mitigation system which is incapable of identifying legitimate vs illegitimate traffic and it turn ends up delaying or simply blocking legitimate
Non working INCOMING Email
Hey, are not getting me messages of emails on time, it takes hours to arrive, urgently need the proper functioning of the emails because it is important for a company. my main email is gerencia@solticargo.com
Server Return Error: 554 5.2.3 MailPolicy violation Error delivering to mailboxes
HI support, I keep receiving this error during sending email from my gmail account (which i set my zoho mail as POP3 in my gmail) Error message as below: Delivery to the following recipient failed permanently: <email address> Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain synergy-group.com.my by mx.zoho.com. [74.201.155.125]. The error that the other server returned was: 554 5.2.3 MailPolicy violation Error
Devastating signature problem
Hi! Right now I´m using a signature on my Email with a picture/logo in it. Ive set the size of the logo to small, however when people open the Email on a computer the logo is huge (see http://imgur.com/7IttqGm). Any way to make the logo resize properly on computers? Thanks in advance, /Oliver
My email account is blocked and I can't emails - help?
I have a large network of followers and recently sent an email to 102 of them. I got about 50 'failed permanently' responses and I've since learned that that the send limit is 50 which I wasn't aware of. Can you kindly unblock my email address so I can send emails again? darren (at) contrast-copywriting (dot) com Thank you!
I want to be able to customise my spam filtering.
It is common knowledge that Zoho's spam filtering is very sub-par. As a result, I find that I need to do it myself, however I'm too limited. I have filters in place to send many spam key-words directly to trash, but I can only do that if they're in the subject line of the email (for example "YOU HAVE WON" and "YOU HAVE BEEN CHOSEN", this kind of nonsense. However, if the email header looks OK, but the body of the email contains such phrases, there's no way to filter the emails according to body content.
incoming and smartphone sychronize problems
Hello Zoho team, from Wednesday ,i have issues about my incoming messages, and plus of it my phone have problem to synchronized (of course I delete account, and did set up again with imap, but I have again problem) any one message outgoing and incoming cames alert to my phone my account is professional account and I have problems, cause I am digital marketer, and you imagine what is mean email about my job description. Please, please, please do something With regards, G.D.
My email account has been block.
My email account has been block . What wrong? It's say. We have blocked your account "pst@pstlaw.co.th" temporarily as a security precaution. Block Type: Mail Outgoing blocked. Reason : Unknown thanks
Zoho hosted domain sent mails goes to Outlook clients's Junk folder.
Hi, the mails which is sent from Zoho hosted domain mails are going to Junk folder of Outlook Client users. Mails sent to Gmail, Hotmail and Outlook.com works fine and the only problem is with Exchange server users who use MS Outlook Client. My domain have SPF records of 3 mx records of zoho added. But do not know why this problem occurs. Will DKIM sgnature fix this issue? If yes could someone give me a brief guide add DKIM signature?
How do I send 1 email to all of my contacts?
How do I send 1 email to all of my contacts?
My account not active
Somehow my email account was disabled. I am able to login to other services offered from zoho, but not email. Account not active it say:)
74.201.84.163 blacklisted - What do do?
Had this: Sender listed at http://www.dnswl.org/, no trust [74.201.84.163 listed in list.dnswl.org] 1.5 SPF_SOFTFAIL SPF: sender does not match SPF record (softfail) -0.0 RCVD_IN_MSPIKE_H2 RBL: Average reputation (+2) [74.201.84.163 listed in wl.mailspike.net] With my first 2 emails of the 3 that I sent. Is this normal?...
My xyz domain can't be added, please help!
I try addition of xyz domain "noraneko-web.xyz", "noranyako-web.xyz" and "stray-cat.xyz". But that's failed. These are the pay domain and aren't free that. I'd like to use a mail by these domains. Something to respond to my request is only zohomail in all service. Can someone settle this problem? I want you to help early!
Lost Admin Password
I have lost admin password and as i click on "Forget Password" is sends the link to the same ID (admin one) where i am already not able to login because i have lost it. It has became a big problem for me.
WHY DON'T ZOHO RESPOND?
still waiting for response from zoho
Disable Spam filter for contact form submissions
Dear, I am using zoho mail to receive mails submitted through a contact form. Unfortunately I have not been able to configure a way to whitelist these messages. Some go to the inbox, most of them go to the spam folder. Can you please help me turn off the spam filter for messages with a specific tag in the body, or sent to a specific " name" ?
I keep getting an error message cannot get mail connection to the server failed
I get this message continually or that the username and password are incorrect. I have an iphone, set up with imappro.zoho.com.
Email got blocked
Hi, Can anyone fix my problem? My outgoing mail got blocked. This is 3rd day. Im receiving a lot of complaints. Still no support. Help?
Migrate sent emails and folders from my old mail software to Zoho Mail
Hello, Is there anyway I can import my sent emails and folders from my old Mail sofware to Zoho Mail? Regards.
INCOMING EMAIL NOT WORKING
HI ZOHO we have an issue some emails come through some don't. gez.morrall@itec2016.com susan.waters@itec2016.com can someone please respond to what needs to be done and when the issue will be resolved thanks
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